Error Code 1008 Malwarebytes Pro

[Samsara]

Sorry for my Englisch, i come from Germany, but i have Google Translate

I had 1 time the error code 1008 when I started my windows (7)

why is that?

Is this a big Problem?

I started a full screen, its clear.

[Samsara]

which has tried malwarebytes, something important?

[AdvancedSetup]

Please do the following and let us know if this corrects the issue for you or not.

• Download and run mbam-clean.exe from here
  
• It will ask to restart your computer, please allow it to do so very important
  
• After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
  
  • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    You can also look up your ID and Key from the Registry and copy and paste it to a Notepad document before running the mbam-clean utility.
    
    Location for Windows x86
    
    
    HKEY_LOCAL_MACHINE\SOFTWARE\Malwarebytes' Anti-Malware
    
    
    Location for Windows x64
    
    
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes' Anti-Malware
    
    If you cannot locate your registration in the Registry and no longer have access to your order number you can contact Cleverbridge to obtain information about your order and registration information.
    Cleverbridge customer service
    
  • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
    Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.
    

[Samsara]

Note: You will need to reactivate the program using the license you were sent via email if using the Pro version

Ok, Thank you.

How i can reactivate my license ?

[Firefox]

You can activate the Pro version by entering you ID and KEY. Here is a video on how to do that ==> How to Acivate the PRO Version

[Samsara]

Ok, process completed.

so far no problems.

Thanky you

I register if the error code appears again.

Can anywhere tell me why The error code has occurred?

[Wide_Glide]

Hello Samsara

Your error code 1008 refers to " An attempt was made to reference a token that does not exist." or in simpler terms, a corrupt file, which running the mbam-clean.exe and re-installing did the trick,

[Samsara]

ok, thank you, maybe a virus?

Or only a simple error

[Wide_Glide]

ok, thank you, maybe a virus?

If you received this error when trying to launch Malwarebytes', that could be a possibility. Here is my suggestion to make sure this is not the case.

Please read the following so that you can begin the cleaning process:

Don't use any temporary file cleaners unless requested - this can cause data loss and make recovery difficult

You have 3 Options that you can choose from as listed below:

• Option 1 —— Free Expert advice in the Malware Removal Forum
  
• Option 2 —— Paying customer -- Contact Support via email
  
• Option 3 —— Premium, Fee-Based Support
  

OPTION 1

As we don't deal with malware removal in the

General Malwarebytes' Anti-Malware Forum

, you need to start a topic in the

Malware Removal forum

so a qualified helper can help you fix any malware related problems or infections you may have.

• Please read and follow the directions here, skipping any steps you are unable to complete.
  
• After posting your new post, make sure under options, you select Follow this topic and choose Instantly,
  so that you're alerted when someone has replied to your post.
  

NOTE:Please do not post back to (bump) your topic within the first 48 hours.

Replying to your own posts changes the post count and helpers are looking for topics with zero replies.

If you reply to your own post helpers may think that you're already being helped and thus overlook your post.

• 
  
  • If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.
    Or
    
  • You may send a Private Message to a Moderator asking for assistance.
    

OPTION 2

Alternatively, as a paying customer, you can contact the help desk

here

OPTION 3

If you would like to use our

Malwarebytes Premium Consumer Services

partner, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our

Malwarebytes Premium Services

support site.

Please be patient, someone will assist you as soon as possible.

[Samsara]

it's only happened 1 time at starting windows

I do not think I have a virus

[Wide_Glide]

Ok, not a problem, glad to see it all worked out. Any time you have a question, feel free to ask,

[Samsara]

Thank you