High CPU Usage

[pointyxstick]

My computer has slowed down quite a bit recently. When I open the task manager to check cpu usage, it is often in the 90's and will spike to 100 frequently. Help would be greatly appreciated.

dds.txt

attach.txt

[Maniac]

Hello pointyxstick and ! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

• If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  
• I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  
• Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  
• Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  
• Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  
• Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
  

Anti-Virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash. My suggestion is to uninstall Microsoft Security Essentials and to keep Norton Internet Security. If you don't have license for Norton Internet Security, please keep Microsoft Security Essentials only.

Also, uninstall Vuze and Vuze Remote Toolbar. Finally, restart your computer and let me know how are things then.

[pointyxstick]

Thank you the help. I've uninstalled the above programs, and my cpu usage has lowered significantly down to sub 10%. I will get spikes up to 50% or higher every couple of seconds though. Is this normal or am I just being a little paranoid that something is wrong with my computer.

[Maniac]

You told me that after your uninstall these programs your system is better or not? If you still have a problem with perfomance, check these steps:

http://forums.malwarebytes.org/index.php?showtopic=81990

[pointyxstick]

It's quite a bit better, and I will go check out the thread you linked me. thanks again!

[Maniac]

Please let me know when you are ready. Thank you!

[pointyxstick]

I've done all the things there, and I still occasionally get spikes up to 100%.

[Maniac]

Step 1

• Launch Malwarebytes' Anti-Malware
  
• Go to Update tab and select Check for Updates. If an update is found, it will download and install the latest version.
  
• Go to Scanner tab and select Perform Quick Scan, then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• Copy&Paste the entire report in your next reply.
  

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer,please do so immediately.

Step 2

Please run a free online scan with the ESET Online Scanner

Note: You will need to use Internet Explorer for this scan

• Tick the box next to YES, I accept the Terms of Use
  
• Click Start
  
• When asked, allow the ActiveX control to install
  
• Click Start
  
• Make sure that the options Remove found threats and the option Scan unwanted applications is checked
  
• Click Scan (This scan can take several hours, so please be patient)
  
• Once the scan is completed, you may close the window
  
• Use Notepad to open the logfile located at C:\Program Files\ESET\Eset Online Scanner\log.txt
  
• Copy and paste that log as a reply to this topic
  

In your next reply, post the following log files:

• Malwarebytes' Anti-Malware log
  
• ESET Online Scanner log

[pointyxstick]

Malwarebytes Anti-Malware 1.65.1.1000

www.malwarebytes.org

Database version: v2012.12.13.02

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Tangy :: TANGY-PC [administrator]

12/12/2012 11:28:24 PM

mbam-log-2012-12-12 (23-28-24).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 216046

Time elapsed: 12 minute(s), 20 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

ESETSmartInstaller@High as CAB hook log:

OnlineScanner64.ocx - registred OK

OnlineScanner.ocx - registred OK

[Maniac]

Is EOS find anything?

[pointyxstick]

It didn't find anything.

[pointyxstick]

I still get huge increases in cpu usage though, so I have no idea what the cause is. :/

[Maniac]

Download AVPTool from Here to your desktop

Run the programme you have just downloaded to your desktop (it will be randomly named)

Click the cog in the upper right

Select down to and including your main drive, once done select the Automatic scan tab and press Start Scan

Allow AVP to delete all infections found

Once it has finished select report tab (last tab)

Select Detected threads report from the left and press Save button

Save it to your desktop and post it in your next reply.

[pointyxstick]

The scan detected no threats.

[Maniac]

Your system seems to be clean. I suggest you to look for a help at PC Help section:

http://forums.malwarebytes.org/index.php?showforum=6

[screen317]

Glad we could help.

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