tc250 Posted December 6, 2012 ID:620474 Share Posted December 6, 2012 Need help getting rid of itattach.txtdds.txt Link to post Share on other sites More sharing options...
Maniac Posted December 6, 2012 ID:620562 Share Posted December 6, 2012 Hello tc250 and ! My name is Maniac and I will be glad to help you solve your malware problem.Please note:If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.Make sure you read all of the instructions and fixes thoroughly before continuing with them.Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.Please do not run ComboFix without special supervision and instructions of someone authorized to do so. Otherwise, you could end up with serious problems. For more details, read this article: ComboFix usage, Questions, Help? - Look hereStep 1Please uninstall this application => µTorrentStep 2Please download Junkware Removal Tool to your desktop.Shut down your protection software now to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.The tool will open and start scanning your system.Please be patient as this can take a while to complete depending on your system's specifications.On completion, a log (JRT.txt) is saved to your desktop and will automatically open.Post the contents of JRT.txt into your next message.In your next reply, post the following log files:Junkware Removal Tool loga new fresh DDS log Link to post Share on other sites More sharing options...
tc250 Posted December 8, 2012 Author ID:620959 Share Posted December 8, 2012 Heredds.txtJRT.txt Link to post Share on other sites More sharing options...
Maniac Posted December 8, 2012 ID:620972 Share Posted December 8, 2012 Do you still have a problem? If yes, which browser is the problem? Link to post Share on other sites More sharing options...
tc250 Posted December 8, 2012 Author ID:620978 Share Posted December 8, 2012 Oh it's gone. Thanks Link to post Share on other sites More sharing options...
Maniac Posted December 8, 2012 ID:620986 Share Posted December 8, 2012 Glad I could help! Download OTC to your desktop and run itClick Yes to beginning the Cleanup process and remove these components, including this application.You will be asked to reboot the machine to finish the Cleanup process. Choose Yes.Then manually delete Junkware Removal Tool.Some malware prevention tips:users.telenet.be/bluepatchy/miekiemoes/prevention.htmlSafe surfing! Link to post Share on other sites More sharing options...
Maurice Naggar Posted December 11, 2012 ID:622201 Share Posted December 11, 2012 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
Recommended Posts