Computer will not fully boot since deleting items after scan.

[cfelberg]

I am running windows 7 and was not having any noticeable issues, but decided to download, install, and run malwarebytes yesterday. Upon completion of scan, there were apparently 130 infected files. I proceeded to have them removed and restarted computer after prompt. Now, the computer will not fully boot up - it just continues to spin while homescreen is partially loaded. I am now in safe mode with networking, but am wondering if some files were deleted that should not have been - any help appreciated.

[Maniac]

Hello cfelberg! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

• If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  
• I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  
• Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  
• Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  
• Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  
• Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
  

Please follow the instructions and post the log files in your next reply:

http://forums.malwarebytes.org/index.php?showtopic=9573

[Maurice Naggar]

@ cfelberg

Have you resolved your issue? Are you still with us ?

[Maurice Naggar]

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