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Google Redirect Virus


tjtbird
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Run the following and post the produced logs:

1. Download Malwarebytes Anti-Rootkit from this link http://www.malwarebytes.org/products/mbar/

2. Unzip the File to a convenient location. (Recommend the Desktop)

3. Open the folder where the contents were unzipped to run mbar.exe

Image1.png

4. Double-click on the mbar.exe file, you may receive a User Account Control prompt asking if you are sure you wish to allow the program to run. Please allow the program to run and MBAR will now start to install any necessary drivers that are required for the program to operate correctly. If a rootkit is interfering with the installation of the drivers you will see a message that states that the DDA driver was not installed and that you should reboot your computer to install it. You will see this image:

mbarwm.png

5. If you receive this message, please click on the Yes button and Malwarebytes Anti-Rootkit will now restart your computer. Once the computer is rebooted and you login, MBAR will automatically start and you will now be at the start screen. (If no Rootkit warning you will go from step 4 to 6.)

6. The following image opens, select Next.

Image2.png

7. The following image opens, select Update

Image3.png

8. When the Update completes, select Next

Image4.png

9. In the following window ensure "Targets" are ticked. Then select "Scan"

Image5.png

10. If an infection/s is found the "Cleanup Button" to remove threats will be available. A list of infected files will be listed like the following example:

MBAntiRKclean.png

11. Do not select the "Clean up Button" select the "Exit" button, there will be a warning as follows:

MBAntiRKclean1.png

12. Select "Yes" to close down the program. If NO infections were found you will see the following image:

Image6.png

13. Select "Exit" to close down.

14. Copy and paste the two following logs from the mbar folder:

System - log

Mbar - log Date and time of scan will also be shown

Image10.png

Post those two logs in your reply.

Next,

Download and save DDS to your Desktop from either of the following links:

http://download.bleepingcomputer.com/sUBs/dds.scr

http://compendiate.net/sUBs/dds/dds.scr

Double click DDS to run the scan, Vista or Windows 7 user accept UAC alert.

There will be an alert that two logs will be saved to the Desktop, DDS.txt and Attach.txt

Copy and paste those two logs to your reply when the scan is complete....

Kevin

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  • 2 weeks later...

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