tjtbird Posted December 4, 2012 ID:619779 Share Posted December 4, 2012 I am running Windows 7 Starter on an ASUS EePC 1015PX.For some time, links to websites from Google have been redirecting to advertisements.I have installed Ad-Aware but it has not solved the problem.Could anyone explain how I can remove the virus? Many thanks,Tom Link to post Share on other sites More sharing options...
kevinf80 Posted December 4, 2012 ID:619804 Share Posted December 4, 2012 Run the following and post the produced logs:1. Download Malwarebytes Anti-Rootkit from this link http://www.malwarebytes.org/products/mbar/2. Unzip the File to a convenient location. (Recommend the Desktop)3. Open the folder where the contents were unzipped to run mbar.exe4. Double-click on the mbar.exe file, you may receive a User Account Control prompt asking if you are sure you wish to allow the program to run. Please allow the program to run and MBAR will now start to install any necessary drivers that are required for the program to operate correctly. If a rootkit is interfering with the installation of the drivers you will see a message that states that the DDA driver was not installed and that you should reboot your computer to install it. You will see this image:5. If you receive this message, please click on the Yes button and Malwarebytes Anti-Rootkit will now restart your computer. Once the computer is rebooted and you login, MBAR will automatically start and you will now be at the start screen. (If no Rootkit warning you will go from step 4 to 6.)6. The following image opens, select Next.7. The following image opens, select Update8. When the Update completes, select Next9. In the following window ensure "Targets" are ticked. Then select "Scan"10. If an infection/s is found the "Cleanup Button" to remove threats will be available. A list of infected files will be listed like the following example:11. Do not select the "Clean up Button" select the "Exit" button, there will be a warning as follows:12. Select "Yes" to close down the program. If NO infections were found you will see the following image:13. Select "Exit" to close down.14. Copy and paste the two following logs from the mbar folder:System - logMbar - log Date and time of scan will also be shownPost those two logs in your reply.Next,Download and save DDS to your Desktop from either of the following links:http://download.bleepingcomputer.com/sUBs/dds.scrhttp://compendiate.net/sUBs/dds/dds.scrDouble click DDS to run the scan, Vista or Windows 7 user accept UAC alert.There will be an alert that two logs will be saved to the Desktop, DDS.txt and Attach.txtCopy and paste those two logs to your reply when the scan is complete....Kevin Link to post Share on other sites More sharing options...
Maurice Naggar Posted December 14, 2012 ID:623225 Share Posted December 14, 2012 @tjtbirdAre you still with us? Have you resolved your issues? Kindly provide status update and respond to Kevin. Link to post Share on other sites More sharing options...
Maurice Naggar Posted December 16, 2012 ID:623919 Share Posted December 16, 2012 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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