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Imnient search is making problems.


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Firstly, I'm new here, so please be patient with me.

This past friday, I stupidly downloaded something that I felt wrong about and I still installed it, but at midst of installing, I got a bad feeling, so I tried to abort the installation, but the installation wouldn't let me. So I manually turned off the laptop and turned it back on, nothing was installed but this "imnient search" and it started to take over my internet browsers, so I uninstalled it and did it clean, checked registry, etc. But after that, I found three icons that I never seen before on my laptop and I couldn't erase them, "Search (32 Bit)", a blank icon, and "Outlook" folder. Then after a while they dissappeared, but now the computer won't let me access some folders, saying that " No such interface supported". I'm worried that there's a virus, I'm doing a scan on Norton 360, and it found 18 risks so far.... but I'm still worried, since there still seems like there's problems. Help?

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  • Root Admin

Hello and welcome to Malwarebytes

If you think you are infected, here are the steps needed to get your computer cleaned....

Please read the following so that you can begin the cleaning process:

Don't use any temporary file cleaners unless requested - this can cause data loss and make recovery difficult

You have 3 Options that you can choose from as listed below:

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OPTION 1

As we don't deal with malware removal in the
General Malwarebytes' Anti-Malware Forum
, you need to start a topic in the

Malware Removal forum

so a qualified helper can help you fix any malware related problems or infections you may have.
  • Please read and follow the directions here, skipping any steps you are unable to complete.
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NOTE: Please do not post back to (bump) your topic within the first 48 hours.

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OPTION 2

Alternatively, as a paying customer, you can contact the help desk
here

OPTION 3

If you would like to use our
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partner, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our
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Please be patient, someone will assist you as soon as possible.

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