NEED HELP with FBI Moneypak Virus

[ZarkoTodorov]

My laptop has the FBI Moneypak Virus, need Help.

Widows 7, I was reading some of the blogs but it will help to have step by step instructions, I am not experience and I am afraid that I may make it worst.

Thank You

[MrCharlie]

Welcome to the forum.

Can you boot into safe mode??

MrC

[ZarkoTodorov]

I did finaly boot into safe mode and I am runing Malwarebytes scan at the moment

[MrCharlie]

OK, let me know...MrC

[ZarkoTodorov]

Attached is the mbam-log, In the Protection tab - Protection disabled, not able to chech Enable filesystem protection and Enable malicios website blocking

mbam-log-2012-12-03 (15-47-57).txt

[ZarkoTodorov]

I did download DDS, tryed to run it , notepad opens with strange unreadable text but someware on the top it reads that can not be run in DOS, I am in Safe Mode

[MrCharlie]

See if you can run RogueKiller.

BTW: There should also be a copy of RogueKiller in the C:\Program Files\Malwarebytes' Anti-Malware\Chameleon folder if needed.

Please download and run RogueKiller to your desktop.

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

MrC

[ZarkoTodorov]

RogueKiller V8.3.1 [Dec 2 2012] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Safe mode with network support

User : Zarko [Admin rights]

Mode : Scan -- Date : 12/03/2012 16:59:57

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 17 ¤¤¤

[RUN][HJNAME] HKCU\[...]\Run : conhost (C:\Users\Zarko\AppData\Roaming\Microsoft\conhost.exe) -> FOUND

[RUN][sUSP PATH] HKCU\[...]\Run : EPSON Stylus Photo R1800 (C:\Windows\system32\spool\DRIVERS\x64\3\E_IATI9LA.EXE /FU "C:\Windows\TEMP\E_SBCA2.tmp" /EF "HKCU") -> FOUND

[RUN][sUSP PATH] HKCU\[...]\Run : Chinese Reader (C:\Users\Zarko\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MDBG\Chinese Reader.appref-ms) -> FOUND

[RUN][sUSP PATH] HKCU\[...]\Run : DW6 ("C:\Program Files (x86)\The Weather Channel FW\Desktop\DesktopWeather.exe") -> FOUND

[RUN][sUSP PATH] HKCU\[...]\Run : Adobe ARM ("C:\Users\Zarko\AppData\Roaming\ifgxpers.exe") -> FOUND

[RUN][HJNAME] HKUS\S-1-5-21-3832389784-3191397106-927586553-1000[...]\Run : conhost (C:\Users\Zarko\AppData\Roaming\Microsoft\conhost.exe) -> FOUND

[RUN][sUSP PATH] HKUS\S-1-5-21-3832389784-3191397106-927586553-1000[...]\Run : EPSON Stylus Photo R1800 (C:\Windows\system32\spool\DRIVERS\x64\3\E_IATI9LA.EXE /FU "C:\Windows\TEMP\E_SBCA2.tmp" /EF "HKCU") -> FOUND

[RUN][sUSP PATH] HKUS\S-1-5-21-3832389784-3191397106-927586553-1000[...]\Run : Chinese Reader (C:\Users\Zarko\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MDBG\Chinese Reader.appref-ms) -> FOUND

[RUN][sUSP PATH] HKUS\S-1-5-21-3832389784-3191397106-927586553-1000[...]\Run : DW6 ("C:\Program Files (x86)\The Weather Channel FW\Desktop\DesktopWeather.exe") -> FOUND

[RUN][sUSP PATH] HKUS\S-1-5-21-3832389784-3191397106-927586553-1000[...]\Run : Adobe ARM ("C:\Users\Zarko\AppData\Roaming\ifgxpers.exe") -> FOUND

[HJPOL] HKCU\[...]\System : disableregistrytools (0) -> FOUND

[HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

[HJ DESK] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

[HJ DESK] HKCU\[...]\ClassicStartMenu : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND

[HJ DESK] HKCU\[...]\NewStartPanel : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 activate.adobe.com

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: TOSHIBA MK5056GSY ATA Device +++++

--- User ---

[MBR] c79f2bd0be0c416046337c7b4be5e0f7

[bSP] 86e0863e50002712c3a8f7a1fcd1f6b6 : Windows Vista MBR Code

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 15000 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30801920 | Size: 461899 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1]_S_12032012_02d1659.txt >>

RKreport[1]_S_12032012_02d1659.txt

[MrCharlie]

Run RogueKiller again and click Scan

When the scan completes > click on the Registry tab

Put a check next to all of these and uncheck the rest: (if found)

[RUN][HJNAME] HKCU\[...]\Run : conhost (C:\Users\Zarko\AppData\Roaming\Microsoft\conhost.exe) -> FOUND

[RUN][HJNAME] HKUS\S-1-5-21-3832389784-3191397106-927586553-1000[...]\Run : conhost (C:\Users\Zarko\AppData\Roaming\Microsoft\conhost.exe) -> FOUND

[HJPOL] HKCU\[...]\System : disableregistrytools (0) -> FOUND

Now click Delete on the right hand column under Options

~~~~~~~~~~~~~~~~~~~~~~~

See if you can run ComboFix now:

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingc...to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

[ZarkoTodorov]

I am havig problem diactivating Norton in Safe Mode and I am geting this error(see attachment).

Shuld I try to log in under the different user (not in Safe Mode) that I created.

[MrCharlie]

Yes, if that doesn't work...try this:

Please download OTL from one of the links below:

http://oldtimer.geekstogo.com/OTL.exe

http://www.itxassoci...T-Tools/OTL.exe

http://oldtimer.geekstogo.com/OTL.com (<---renamed version)

Save it to your desktop.

Double click on the icon on your desktop.

Click the Scan All Users checkbox.

Push the Quick Scan button.

The scan will take about 10 minutes...depends on your hard drive size.

Two reports will open, copy and paste them in a reply here: (or attach them as .txt files)

OTL.txt <-- Will be opened

Extra.txt <-- Will be minimized

MrC

[ZarkoTodorov]

I did log-in under new user and did run OTL.

Extras.Txt

OTL.Txt

[ZarkoTodorov]

Now in standard mode under the new user log in evry time I try to open a new web page or tab I get this:

Do you want to allow the following program to make changes to this computer?

Program name: ssvagent.exe

Verified Publisher: Oracle America Inc.

File origin: Hard drive on this computer

After clicking NO it opens the web page.

Thank You for all the help

Zarko

[MrCharlie]

That's Java update, you can allow it....MrC

[ZarkoTodorov]

What do I need to do next. The OTL files are attached in previous post.

[MrCharlie]

No malware found just a lot of empty registry entries which we'll delete.

Just look them over just to make sure we're not deleting something that is there such as those Dell items.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please do this:

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in bold:

:OTL

O2:64bit: - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll File not found

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.

O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.

O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.

O4 - HKLM..\Run: [] File not found

O4 - HKLM..\Run: [Freecorder FLV Service] "C:\Program Files (x86)\Freecorder\FLVSrvc.exe" /run File not found

O4 - HKLM..\Run: [Malwarebytes Anti-Malware (reboot)] "F:\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript File not found

O4 - HKU\S-1-5-21-3832389784-3191397106-927586553-1001..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun File not found

O4 - Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = File not found

O4 - Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = File not found

O4 - Startup: C:\Users\ME\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found

O4 - Startup: C:\Users\TEMP\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = File not found

O4 - Startup: C:\Users\Zarko\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found

O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

@Alternate Data Stream - 117 bytes -> C:\ProgramData\TEMP:F35A93AD

:Commands

[EMPTYJAVA]

[emptytemp]

[EMPTYFLASH]

[*]Then click the Run Fix button at the top

[*]Let the program run unhindered, when done it will say "Fix Complete press ok to open the log"

[*]Please post that log in your next reply. Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTL\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

~~~~~~~~~~~~~~~~~~

See if you can get ComboFix to run.

MrC

[ZarkoTodorov]

Thanks again,

I was able to run ComboFix, attached is the log.

Let me know if I need to do something else.

ComboFix log.txt

[MrCharlie]

Please download AdwCleaner from here and save it on your Desktop.

1. Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
   
2. Now click on the Search tab.
   
3. Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

MrC

[ZarkoTodorov]

# AdwCleaner v2.011 - Logfile created 12/06/2012 at 06:07:28

# Updated 02/12/2012 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : Zarko - ZARKO-PC

# Boot Mode : Normal

# Running from : C:\Users\Zarko\Desktop\adwcleaner.exe

# Option [search]

***** [services] *****

***** [Files / Folders] *****

Folder Found : C:\Users\Zarko\AppData\Local\Google\Chrome\User Data\Default\Extensions\dlfienamagdnkekbbbocojppncdambda

***** [Registry] *****

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16455

[OK] Registry is clean.

-\\ Mozilla Firefox v17.0.1 (en-US)

Profile name : default

File : C:\Users\Zarko\AppData\Roaming\Mozilla\Firefox\Profiles\iluejcbp.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v23.0.1271.95

File : C:\Users\Zarko\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [10874 octets] - [03/12/2012 13:05:32]

AdwCleaner[R2].txt - [1017 octets] - [06/12/2012 06:07:28]

AdwCleaner[s1].txt - [11047 octets] - [03/12/2012 13:09:41]

########## EOF - C:\AdwCleaner[R2].txt - [1138 octets] ##########

[MrCharlie]

Some adware found....lets clear it out.....

1. Please re-run AdwCleaner
   
2. Click on Delete button.
   
3. Confirm each time with OK if asked.
   
4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.
   

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

MrC

[ZarkoTodorov]

# AdwCleaner v2.011 - Logfile created 12/07/2012 at 13:16:37

# Updated 02/12/2012 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : Zarko - ZARKO-PC

# Boot Mode : Normal

# Running from : C:\Users\Zarko\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

Folder Deleted : C:\Users\Zarko\AppData\Local\Google\Chrome\User Data\Default\Extensions\dlfienamagdnkekbbbocojppncdambda

***** [Registry] *****

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16455

[OK] Registry is clean.

-\\ Mozilla Firefox v17.0.1 (en-US)

Profile name : default

File : C:\Users\Zarko\AppData\Roaming\Mozilla\Firefox\Profiles\iluejcbp.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v23.0.1271.95

File : C:\Users\Zarko\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [10874 octets] - [03/12/2012 13:05:32]

AdwCleaner[R2].txt - [1207 octets] - [06/12/2012 06:07:28]

AdwCleaner[R3].txt - [1267 octets] - [07/12/2012 13:16:07]

AdwCleaner[s1].txt - [11047 octets] - [03/12/2012 13:09:41]

AdwCleaner[s2].txt - [1200 octets] - [07/12/2012 13:16:37]

########## EOF - C:\AdwCleaner[s2].txt - [1260 octets] ##########

[MrCharlie]

How's the computer running??

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

• Save it to your Desktop.
  
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  
• A Notepad document should open automatically called checkup.txt.
  
• Please Post the contents of that document.
  
• Do Not Attach It!!!
  

MrC

[ZarkoTodorov]

Results of screen317's Security Check version 0.99.56

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Norton Internet Security

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.65.1.1000

JavaFX 2.1.0

Java 7 Update 4

Java version out of Date!

Adobe Flash Player 11.4.402.287 Flash Player out of Date!

Mozilla Firefox (17.0.1)

Google Chrome 21.0.1180.83

Google Chrome 21.0.1180.89

Google Chrome 22.0.1229.79

Google Chrome 22.0.1229.92

Google Chrome 22.0.1229.94

Google Chrome 23.0.1271.64

Google Chrome 23.0.1271.91

Google Chrome 23.0.1271.95

````````Process Check: objlist.exe by Laurent````````

Norton ccSvcHst.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 0%

````````````````````End of Log``````````````````````

[MrCharlie]

Java™ 7 Update 4 <---please update, should be Update 9

Java version out of Date!

Adobe Flash Player 11.4.402.287 Flash Player out of Date! <---please check for an update

You have out dated programs on the system which are vulnerable to malware.

Please update or uninstall them

Info on doing that can be found in my Preventive Maintenance

~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, etc....

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

[LDTate]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!