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Malwarebytes Anti-Malware 1.65.1.1000

www.malwarebytes.org

Database version: v2012.11.29.09

Windows XP Service Pack 3 x86 NTFS (Safe Mode/Networking)

Internet Explorer 8.0.6001.18702

fred :: KEHOE-HOME [administrator]

11/29/2012 12:55:04 PM

mbam-log-2012-11-29 (12-55-04).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 269589

Time elapsed: 7 minute(s), 36 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

DDS (Ver_2012-11-20.01) - NTFS_x86 NETWORK

Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24

Run by fred at 13:09:59 on 2012-11-29

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1791.421 [GMT -5:00]

.

AV: AVG Anti-Virus Free Edition 2013 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}

AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}

.

============== Running Processes ================

.

C:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Mozilla Firefox\plugin-container.exe

C:\Program Files\OpenOffice.org 3\program\scalc.exe

C:\Program Files\OpenOffice.org 3\program\soffice.exe

C:\Program Files\OpenOffice.org 3\program\soffice.bin

C:\Program Files\OpenOffice.org 3\program\swriter.exe

C:\Program Files\OpenOffice.org 3\program\soffice.exe

C:\Program Files\OpenOffice.org 3\program\soffice.bin

C:\Program Files\OpenOffice.org 3\program\swriter.exe

C:\Program Files\OpenOffice.org 3\program\soffice.exe

C:\Program Files\OpenOffice.org 3\program\soffice.bin

C:\Program Files\OpenOffice.org 3\program\swriter.exe

C:\Program Files\OpenOffice.org 3\program\soffice.exe

C:\Program Files\OpenOffice.org 3\program\soffice.bin

C:\Program Files\OpenOffice.org 3\program\swriter.exe

C:\Program Files\OpenOffice.org 3\program\soffice.exe

C:\Program Files\OpenOffice.org 3\program\soffice.bin

C:\Program Files\OpenOffice.org 3\program\scalc.exe

C:\Program Files\OpenOffice.org 3\program\soffice.exe

C:\Program Files\OpenOffice.org 3\program\soffice.bin

C:\Program Files\OpenOffice.org 3\program\scalc.exe

C:\Program Files\OpenOffice.org 3\program\soffice.exe

C:\Program Files\OpenOffice.org 3\program\soffice.bin

C:\Program Files\OpenOffice.org 3\program\scalc.exe

C:\Program Files\OpenOffice.org 3\program\soffice.exe

C:\Program Files\OpenOffice.org 3\program\soffice.bin

C:\Program Files\OpenOffice.org 3\program\scalc.exe

C:\Program Files\OpenOffice.org 3\program\soffice.exe

C:\Program Files\OpenOffice.org 3\program\soffice.bin

C:\Program Files\OpenOffice.org 3\program\swriter.exe

C:\Program Files\OpenOffice.org 3\program\soffice.exe

C:\Program Files\OpenOffice.org 3\program\soffice.bin

C:\Program Files\OpenOffice.org 3\program\swriter.exe

C:\Program Files\OpenOffice.org 3\program\soffice.exe

C:\Program Files\OpenOffice.org 3\program\soffice.bin

C:\Program Files\OpenOffice.org 3\program\scalc.exe

C:\Program Files\OpenOffice.org 3\program\soffice.exe

C:\Program Files\OpenOffice.org 3\program\soffice.bin

C:\Program Files\OpenOffice.org 3\program\scalc.exe

C:\Program Files\OpenOffice.org 3\program\soffice.exe

C:\Program Files\OpenOffice.org 3\program\soffice.bin

C:\WINDOWS\explorer.exe

C:\Program Files\OpenOffice.org 3\program\scalc.exe

C:\Program Files\OpenOffice.org 3\program\soffice.exe

C:\Program Files\OpenOffice.org 3\program\soffice.bin

C:\Program Files\OpenOffice.org 3\program\scalc.exe

C:\Program Files\OpenOffice.org 3\program\soffice.exe

C:\Program Files\OpenOffice.org 3\program\soffice.bin

d:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

C:\WINDOWS\notepad.exe

C:\Documents and Settings\fred\Desktop\New Folder\Defogger.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\WINDOWS\system32\svchost.exe -k DcomLaunch

C:\WINDOWS\system32\svchost.exe -k rpcss

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\WINDOWS\System32\svchost.exe -k NetworkService

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://search.conduit.com?SearchSource=10&ctid=CT3220468

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

uProxyOverride = 192.168.*.*;*.local

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com

dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>

BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - c:\program files\avg\avg2012\avgssie.dll

BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - d:\downloads\spybot - search & destroy\SDHelper.dll

BHO: uTorrentControl_v2 Toolbar: {7473b6bd-4691-4744-a82b-7854eb3d70b6} - c:\program files\utorrentcontrol_v2\prxtbuTor.dll

BHO: SecureBrowsing bho: {7632ABCA-B104-4fbc-9C70-419C4147061B} - c:\program files\m86security secure browsing\SecureBrowsing.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

TB: Finjan Secure Browsing: {B99F805C-F0B1-48EA-8C8B-753BFCBED913} - c:\program files\m86security secure browsing\SecureBrowsing.dll

TB: uTorrentControl_v2 Toolbar: {7473B6BD-4691-4744-A82B-7854EB3D70B6} - c:\program files\utorrentcontrol_v2\prxtbuTor.dll

TB: Finjan Secure Browsing: {B99F805C-F0B1-48EA-8C8B-753BFCBED913} - c:\program files\m86security secure browsing\SecureBrowsing.dll

TB: uTorrentControl_v2 Toolbar: {7473b6bd-4691-4744-a82b-7854eb3d70b6} - c:\program files\utorrentcontrol_v2\prxtbuTor.dll

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

mRun: [AVG_UI] "c:\program files\avg\avg2013\avgui.exe" /TRAYONLY

mRunOnce: [Malwarebytes Anti-Malware] d:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent

StartupFolder: c:\docume~1\fred\startm~1\programs\startup\dropbox.lnk - c:\documents and settings\fred\application data\dropbox\bin\Dropbox.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\3.0.285\SSScheduler.exe

uPolicies-Explorer: NoDriveTypeAutoRun = dword:323

uPolicies-Explorer: NoDriveAutoRun = dword:67108863

uPolicies-Explorer: NoDrives = dword:0

mPolicies-Explorer: NoResolveTrack = dword:1

mPolicies-Explorer: NoDriveAutoRun = dword:67108863

mPolicies-Explorer: NoDriveTypeAutoRun = dword:323

mPolicies-Explorer: NoDrives = dword:0

mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1

mPolicies-Explorer: NoDriveTypeAutoRun = dword:323

mPolicies-Explorer: NoDriveAutoRun = dword:67108863

IE: {38E51477-DDB4-4aed-9D61-D0C193E10749} - {38E51477-DDB4-4aed-9D61-D0C193E10749} - d:\program files\mp4-converter\YouTubeRipper.dll

IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - d:\downloads\spybot - search & destroy\SDHelper.dll

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab

DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab

TCP: NameServer = 192.168.1.1

TCP: Interfaces\{8D36AEE6-ECE9-4826-8F29-19145AD1B636} : DHCPNameServer = 192.168.1.1

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\documents and settings\fred\application data\mozilla\firefox\profiles\nlbc61ts.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - hxxp://search.conduit.com/?ctid=CT3220468&SearchSource=13

FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3220468&SearchSource=2&q=

FF - plugin: c:\documents and settings\fred\application data\mozilla\firefox\profiles\nlbc61ts.default\extensions\{7473b6bd-4691-4744-a82b-7854eb3d70b6}\plugins\np-mswmp.dll

FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll

FF - plugin: c:\program files\canon\easy-photoprint ex\NPEZFFPI.DLL

FF - plugin: c:\program files\google\update\1.3.21.123\npGoogleUpdate3.dll

FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll

FF - plugin: c:\program files\mozilla firefox\plugins\NPcol305.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll

FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_5_502_110.dll

FF - plugin: d:\program files\quicktime\plugins\npqtplugin.dll

FF - plugin: d:\program files\quicktime\plugins\npqtplugin2.dll

FF - plugin: d:\program files\quicktime\plugins\npqtplugin3.dll

FF - plugin: d:\program files\quicktime\plugins\npqtplugin4.dll

FF - plugin: d:\program files\quicktime\plugins\npqtplugin5.dll

FF - plugin: d:\program files\quicktime\plugins\npqtplugin6.dll

FF - plugin: d:\program files\quicktime\plugins\npqtplugin7.dll

FF - ExtSQL: !HIDDEN! 2009-07-01 10:14; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension

.

---- FIREFOX POLICIES ----

.

============= SERVICES / DRIVERS ===============

.

R0 50409302;50409302 Boot Guard Driver;c:\windows\system32\drivers\50409302.sys [2011-4-8 37392]

R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2012-10-15 55776]

R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2012-9-21 177376]

R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2012-10-5 93536]

R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2012-9-14 35552]

R0 PQV2i;PQV2i;c:\windows\system32\drivers\PQV2i.sys [2003-6-3 123957]

R0 tffsport;M-Systems DiskOnChip 2000;c:\windows\system32\drivers\tffsport.sys [2010-8-15 149376]

R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2012-9-21 164832]

S0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2011-4-18 193552]

S0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [2012-11-7 65848]

S1 50409301;50409301;c:\windows\system32\drivers\50409301.sys [2011-4-8 128016]

S1 ATMhelpr;ATMhelpr;c:\windows\system32\drivers\ATMHELPR.SYS [2009-2-17 4064]

S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2012-10-22 179936]

S1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2012-9-21 19936]

S1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2012-10-2 159712]

S1 MpKslcc95263e;MpKslcc95263e;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{27ab9e0d-dc8a-4741-8afc-99039a56e398}\mpkslcc95263e.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{27ab9e0d-dc8a-4741-8afc-99039a56e398}\MpKslcc95263e.sys [?]

S1 oeofcqbt;oeofcqbt;\??\c:\windows\system32\drivers\oeofcqbt.sys --> c:\windows\system32\drivers\oeofcqbt.sys [?]

S1 PQIMount;PQIMount;c:\windows\system32\drivers\PQIMount.sys [2003-6-3 46900]

S1 qzxhqwco;qzxhqwco;\??\c:\windows\system32\drivers\qzxhqwco.sys --> c:\windows\system32\drivers\qzxhqwco.sys [?]

S1 RapportCerberus_43926;RapportCerberus_43926;c:\documents and settings\all users\application data\trusteer\rapport\store\exts\rapportcerberus\43926\RapportCerberus32_43926.sys [2012-11-10 272216]

S1 RapportEI;RapportEI;c:\program files\trusteer\rapport\bin\RapportEI.sys [2012-11-7 71480]

S1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2012-11-7 166840]

S1 setup_9.0.0.722_08.04.2011_16-58drv;setup_9.0.0.722_08.04.2011_16-58drv;c:\windows\system32\drivers\5040930.sys [2011-4-8 315408]

S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2013\avgidsagent.exe [2012-11-6 5814392]

S2 avgwd;AVG WatchDog;c:\program files\avg\avg2013\avgwdsvc.exe [2012-10-22 196664]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2008-11-26 366152]

S2 MotoHelper;MotoHelper Service;c:\program files\motorola\motohelper\MotoHelperService.exe [2011-1-27 226624]

S2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2012-11-7 976728]

S2 tvnserver;TightVNC Server;c:\program files\tightvnc\tvnserver.exe [2011-8-3 828944]

S2 WDDMService;WD SmartWare Drive Manager;c:\program files\western digital\wd smartware\wd drive manager\WDDMService.exe [2010-1-21 110592]

S2 WDSmartWareBackgroundService;WD SmartWare Background Service;c:\program files\western digital\wd smartware\front parlor\WDSmartWareBackgroundService.exe [2009-6-16 20480]

S2 WysePocketCloud;Wyse PocketCloud;c:\program files\wyse\pocketcloud windows companion\PocketCloudService.exe [2012-5-11 177056]

S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\lavasoft\ad-aware\kernexplorer.sys --> c:\program files\lavasoft\ad-aware\KernExplorer.sys [?]

S3 lgatbus;LG USB Composite Device driver (WDM);c:\windows\system32\drivers\lgatbus.sys [2008-7-4 43024]

S3 lgatmdm;LG CDMA USB Modem Drivers;c:\windows\system32\drivers\lgatmdm.sys [2008-7-4 77104]

S3 lgatserd;LG CDMA USB Modem Diagnostic Serial Port Drivers (WDM);c:\windows\system32\drivers\lgatserd.sys [2008-7-9 60816]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2008-11-26 22856]

S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2012-11-29 40776]

S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\3.0.285\McCHSvc.exe [2012-9-5 234776]

S3 motandroidusb;Mot ADB Interface Driver;c:\windows\system32\drivers\motoandroid.sys [2011-10-2 25856]

S3 MP4ConverterAudio;MP4ConverterAudio;c:\windows\system32\drivers\MP4ConverterAudio.sys [2010-5-15 23096]

S3 pwdrvio;pwdrvio;c:\windows\system32\pwdrvio.sys [2011-2-15 16472]

S3 pwdspio;pwdspio;c:\windows\system32\pwdspio.sys [2011-2-15 11104]

S3 RapportIaso;RapportIaso;c:\documents and settings\all users\application data\trusteer\rapport\store\exts\rapportms\39624\RapportIaso.sys [2012-5-28 21520]

S3 SMServer;SMServer;c:\windows\system32\snmvtsvc.exe [2010-5-15 245760]

S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2010-12-13 11520]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

S4 PuranDefrag;PuranDefrag;c:\windows\system32\PuranDefragS.exe [2011-5-1 229376]

.

=============== Created Last 30 ================

.

2012-11-29 17:53:57 40776 -c--a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2012-11-28 07:28:48 60872 -c--a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{86ff5686-461f-4720-b870-c584a25c349a}\offreg.dll

2012-11-27 23:59:47 6812136 -c--a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{86ff5686-461f-4720-b870-c584a25c349a}\mpengine.dll

2012-11-27 22:27:25 -------- dc----w- c:\windows\system32\wbem\repository\FS

2012-11-27 22:27:25 -------- dc----w- c:\windows\system32\wbem\Repository

2012-11-23 20:29:57 6812136 -c--a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll

2012-11-21 20:25:05 -------- dc----w- c:\documents and settings\fred\application data\AVG2013

2012-11-21 17:18:10 19424 -c--a-w- c:\program files\mozilla firefox\xpcom.dll

2012-11-21 17:18:10 15103456 -c--a-w- c:\program files\mozilla firefox\xul.dll

2012-11-21 17:18:09 1058208 -c--a-w- c:\program files\mozilla firefox\x86\zunesetup.exe

2012-11-21 17:16:48 13930312 -c--a-w- c:\program files\mozilla firefox\x64\packages\wmfdist11-windowsxp-x64-enu.exe

2012-11-21 17:15:58 96224 -c--a-w- c:\program files\mozilla firefox\nssdbm3.dll

2012-11-21 06:08:46 -------- dc----w- c:\documents and settings\fred\application data\TuneUp Software

2012-11-21 06:07:00 -------- dc-h--w- C:\$AVG

2012-11-21 06:06:59 -------- dc----w- c:\documents and settings\all users\application data\AVG2013

2012-11-21 04:43:01 -------- dc----w- c:\documents and settings\fred\local settings\application data\MFAData

2012-11-21 04:43:01 -------- dc----w- c:\documents and settings\fred\local settings\application data\Avg2013

2012-11-21 00:58:20 -------- dc----w- c:\documents and settings\all users\application data\McAfee Security Scan

2012-11-21 00:58:14 -------- dc----w- c:\program files\McAfee Security Scan

2012-11-10 22:56:27 -------- dc----w- c:\documents and settings\fred\local settings\application data\Opera

2012-11-07 21:29:48 65848 -c--a-w- c:\windows\system32\drivers\RapportKELL.sys

.

==================== Find3M ====================

.

2012-11-21 20:20:31 416 -c--a-w- C:\sccfg.sys

2012-11-21 00:58:11 73656 -c--a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2012-11-21 00:58:11 697272 -c--a-w- c:\windows\system32\FlashPlayerApp.exe

2012-10-22 18:02:46 179936 -c--a-w- c:\windows\system32\drivers\avgidsdriverx.sys

2012-10-22 08:37:31 1866368 -c--a-w- c:\windows\system32\win32k.sys

2012-10-15 08:48:52 55776 -c--a-w- c:\windows\system32\drivers\avgidshx.sys

2012-10-04 03:27:27 558133 -c--a-w- c:\windows\system32\sqlite3.dll

2012-10-02 18:04:21 58368 -c--a-w- c:\windows\system32\synceng.dll

2012-10-02 08:30:38 159712 -c--a-w- c:\windows\system32\drivers\avgldx86.sys

2012-09-30 00:54:26 22856 -c--a-w- c:\windows\system32\drivers\mbam.sys

2012-09-21 08:46:06 164832 -c--a-w- c:\windows\system32\drivers\avgtdix.sys

2012-09-21 08:46:00 177376 -c--a-w- c:\windows\system32\drivers\avglogx.sys

2012-09-21 08:45:54 19936 -c--a-w- c:\windows\system32\drivers\avgidsshimx.sys

2012-09-14 08:05:20 35552 -c--a-w- c:\windows\system32\drivers\avgrkx86.sys

2011-07-10 17:07:24 589680 -c--a-w- c:\program files\ChromeSetup.exe

2010-08-29 23:08:46 34456880 -c--a-w- c:\program files\QuickTimeInstaller.exe

2010-06-12 23:01:41 10827096 -c--a-w- c:\program files\BlackBerryMediaSync.exe

2010-04-27 23:55:23 13525424 -c--a-w- c:\program files\Dropbox 0.7.110.exe

2010-04-22 03:51:08 1734996 -c--a-w- c:\program files\free-ipod-video-converter.exe

2010-04-21 21:10:19 97525032 -c--a-w- c:\program files\iTunesSetup.exe

2010-04-13 15:00:49 5918776 -c--a-w- c:\program files\mbam-setup-1.45.exe

2010-04-06 20:45:39 319792 -c--a-w- c:\program files\utorrent.exe

2010-02-13 17:30:01 27386256 -c--a-w- c:\program files\AdbeRdr930_en_US.exe

2010-02-02 13:09:06 10177536 -c--a-w- c:\program files\openofficeorg32.msi

2009-01-25 17:26:06 12846248 -c--a-w- c:\program files\QuickTimeFullInstaller.exe

2009-01-23 22:44:05 4900376 -c--a-w- c:\program files\LimeWireWin.exe

2009-01-16 22:15:14 11754153 -c--a-w- c:\program files\bitpim-1.0.6-setup.exe

2009-01-09 20:55:42 380576 -c--a-w- c:\program files\burnsetup.exe

2008-11-26 20:29:31 2372472 -c--a-w- c:\program files\mbam-setup(2).exe

2008-11-26 20:28:49 2372472 -c--a-w- c:\program files\mbam-setup.exe

2008-11-09 23:50:41 15452536 -c--a-w- c:\program files\IE7-WindowsXP-x86-enu.exe

2008-11-06 16:48:59 7508608 -c----w- c:\program files\Firefox Setup 3.0.3(2).exe

2008-11-04 22:21:30 807352 -c----w- c:\program files\en-jetcast-player.exe

2008-11-03 01:08:02 18825204 -c----w- c:\program files\setup(6).exe

2008-11-03 01:07:13 19951467 -c----w- c:\program files\setup(4).exe

2008-11-03 01:07:10 3391128 -c----w- c:\program files\setup(5).exe

2008-11-03 01:06:55 3739597 -c----w- c:\program files\setup(3).exe

2008-11-03 01:06:48 19510997 -c----w- c:\program files\setup(2).exe

2008-11-02 20:36:40 3943638 -c--a-w- c:\program files\ffdshow-rev2280_20081102_xxl.exe

2008-10-31 14:06:55 10703680 -c----w- c:\program files\NDP1.1sp1-KB867460-X86.exe

2008-10-31 14:04:27 24265736 -c----w- c:\program files\dotnetfx.exe

2008-10-31 13:57:03 45166509 -c----w- c:\program files\soundforge80d-trial(2).exe

2008-10-31 13:56:34 45166509 -c----w- c:\program files\soundforge80d-trial.exe

2008-10-29 21:48:12 607640 -c----w- c:\program files\jxpiinstall(2).exe

2008-10-29 21:47:16 607640 -c----w- c:\program files\jxpiinstall.exe

2008-10-29 19:36:51 7508608 -c----w- c:\program files\Firefox Setup 3.0.3.exe

2008-07-04 00:52:56 2056082 -c----w- c:\program files\aresregular209_installer(2).exe

2008-07-04 00:52:16 2056082 -c----w- c:\program files\aresregular209_installer.exe

2008-07-01 20:51:02 194147592 -c----w- c:\program files\Nero-8.3.2.1b_eng_trial.exe

2008-06-29 20:01:45 1206366 -c----w- c:\program files\wrar371.exe

2008-04-29 23:56:20 150944 -c----w- c:\program files\startzune.exe

2007-09-27 16:14:44 1069568 -c----w- c:\program files\altbinz.exe

2005-01-15 04:38:02 2117632 -c--a-w- c:\program files\EasyClea.exe

.

============= FINISH: 13:11:02.62 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows XP Home Edition

Boot Device: \Device\HarddiskVolume2

Install Date: 6/23/2008 9:17:36 PM

System Uptime: 11/27/2012 6:58:54 PM (43 hours ago)

.

Motherboard: Dell Computer Corp. | | 02Y832

Processor: Intel® Pentium® 4 CPU 2.66GHz | Microprocessor | 2660/533mhz

.

==== Disk Partitions =========================

.

A: is Removable

C: is FIXED (NTFS) - 37 GiB total, 1.799 GiB free.

D: is FIXED (NTFS) - 192 GiB total, 140.299 GiB free.

E: is FIXED (NTFS) - 41 GiB total, 39.274 GiB free.

F: is CDROM (CDFS)

G: is CDROM ()

.

==== Disabled Device Manager Items =============

.

Class GUID: {4D36E968-E325-11CE-BFC1-08002BE10318}

Description: NVIDIA GeForce FX 5200

Device ID: PCI\VEN_10DE&DEV_0322&SUBSYS_01B910DE&REV_A1\4&1246FE7B&0&0008

Manufacturer: NVIDIA

Name: NVIDIA GeForce FX 5200

PNP Device ID: PCI\VEN_10DE&DEV_0322&SUBSYS_01B910DE&REV_A1\4&1246FE7B&0&0008

Service: nv

.

==== System Restore Points ===================

.

RP1140: 11/16/2012 1:56:12 AM - Software Distribution Service 3.0

RP1141: 11/16/2012 4:38:05 PM - Software Distribution Service 3.0

RP1142: 11/17/2012 1:55:34 AM - Software Distribution Service 3.0

RP1143: 11/17/2012 4:37:51 PM - Software Distribution Service 3.0

RP1144: 11/18/2012 1:55:45 AM - Software Distribution Service 3.0

RP1145: 11/18/2012 4:36:04 PM - Software Distribution Service 3.0

RP1146: 11/19/2012 1:56:45 AM - Software Distribution Service 3.0

RP1147: 11/19/2012 4:39:22 PM - Software Distribution Service 3.0

RP1148: 11/20/2012 2:19:09 AM - Software Distribution Service 3.0

RP1149: 11/20/2012 4:43:29 PM - Software Distribution Service 3.0

RP1150: 11/20/2012 7:19:50 PM - Installed Rapport

RP1151: 11/21/2012 1:04:16 AM - Installed AVG 2013

RP1152: 11/21/2012 1:05:55 AM - Installed AVG 2013

RP1153: 11/21/2012 1:42:22 AM - Software Distribution Service 3.0

RP1154: 11/21/2012 3:00:38 PM - Software Distribution Service 3.0

RP1155: 11/22/2012 1:55:36 AM - Software Distribution Service 3.0

RP1156: 11/22/2012 3:30:09 PM - Software Distribution Service 3.0

RP1157: 11/23/2012 1:55:38 AM - Software Distribution Service 3.0

RP1158: 11/23/2012 3:29:46 PM - Software Distribution Service 3.0

RP1159: 11/24/2012 1:54:01 AM - Software Distribution Service 3.0

RP1160: 11/24/2012 3:29:44 PM - Software Distribution Service 3.0

RP1161: 11/25/2012 1:54:09 AM - Software Distribution Service 3.0

RP1162: 11/25/2012 3:30:25 PM - Software Distribution Service 3.0

RP1163: 11/26/2012 1:56:07 AM - Software Distribution Service 3.0

RP1164: 11/26/2012 3:30:44 PM - Software Distribution Service 3.0

RP1165: 11/27/2012 5:21:52 PM - Restore Operation

.

==== Installed Programs ======================

.

Leawo MP4 Converter version 5.0.0.0

µTorrent

Acrobat.com

Adobe Acrobat Reader 3.01

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe PhotoDeluxe Home Edition 3.1

Adobe Reader X (10.1.4)

Adobe Type Manager 4.0

Any Video Converter 3.3.2

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Ashampoo Burning Studio 6 FREE v.6.80

Audacity 1.2.6

Audacity 1.3.13 (Unicode)

AVG 2012

AVG 2013

AviSynth 2.5

Bonjour

Canon CanoScan Toolbox 4.0

Canon iP2600 series

Canon iP2600 series User Registration

Canon Utilities Easy-PhotoPrint EX

Canon Utilities My Printer

Canon Utilities Solution Menu

CCleaner

CopyTrans Suite Remove Only

CutePDF Writer 2.7

Defraggler

Dell ResourceCD

Download Updater (AOL LLC)

DriveImage XML (Private Edition)

Dropbox

EPSON Printer Software

Express Burn Disc Burning Software

ffdshow [rev 2527] [2008-12-19]

Folder Lock

Free Easy Burner V 4.1

FreeTorrentViewer

Google Chrome

Google Toolbar for Internet Explorer

Google Update Helper

Haali Media Splitter

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Windows XP (KB2633952)

Hotfix for Windows XP (KB2756822)

Intel® PRO Network Adapters and Drivers

Intel® PROSet

IrfanView (remove only)

iTunes

Java 6 Update 13

Java 6 Update 18

Java 6 Update 24

K-Lite Codec Pack 7.6.0 (Basic)

M86Security Secure Browsing

Malwarebytes Anti-Malware version 1.65.1.1000

Matroska Pack

McAfee Security Scan Plus

Microsoft .NET Framework (English)

Microsoft .NET Framework (English) v1.0.3705

Microsoft .NET Framework 1.0 Hotfix (KB928367)

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1 Security Update (KB2656370)

Microsoft .NET Framework 1.1 Security Update (KB2698023)

Microsoft .NET Framework 1.1 Security Update (KB979906)

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Internationalized Domain Names Mitigation APIs

Microsoft Kernel-Mode Driver Framework Feature Pack 1.7

Microsoft National Language Support Downlevel APIs

Microsoft Office 2000 Disc 2

Microsoft Office 2000 Small Business

Microsoft Office PowerPoint Viewer 2007 (English)

Microsoft Security Client

Microsoft Security Essentials

Microsoft Silverlight

Microsoft User-Mode Driver Framework Feature Pack 1.0

Microsoft VC9 runtime libraries

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2005 Redistributable - KB2467175

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

MiniTool Partition Wizard Home Edition 5.2

MixPad Audio Mixer

MobileMe Control Panel

MotoHelper 2.0.45 Driver 5.0.0

MotoHelper MergeModules

Motorola Mobile Drivers Installation 5.0.0

Mozilla Firefox 17.0 (x86 en-US)

Mozilla Maintenance Service

MP4-Converter 4.0.1

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 4.0 SP2 Parser and SDK

Musicnotes Software Suite 1.0

NVIDIA Display Driver

NVIDIA Windows 2000/XP Display Drivers

OmniPage SE

OpenOffice.org 3.2

Opera 12.10

PCI SoftV92 Modem

PIXMA Extended Survey Program

PocketCloud Windows Companion

PowerQuest Drive Image 5.0

PowerQuest Drive Image 7.0

Prism Video File Converter

Puran Defrag Free Edition 7.3

QCP Converter

QuickTime

Rapport

Revo Uninstaller 1.85

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Windows Internet Explorer 7 (KB938127)

Security Update for Windows Internet Explorer 7 (KB950759)

Security Update for Windows Internet Explorer 7 (KB956390)

Security Update for Windows Internet Explorer 7 (KB958215)

Security Update for Windows Internet Explorer 7 (KB960714)

Security Update for Windows Internet Explorer 7 (KB961260)

Security Update for Windows Internet Explorer 7 (KB963027)

Security Update for Windows Internet Explorer 8 (KB2360131)

Security Update for Windows Internet Explorer 8 (KB2416400)

Security Update for Windows Internet Explorer 8 (KB2482017)

Security Update for Windows Internet Explorer 8 (KB2510531)

Security Update for Windows Internet Explorer 8 (KB2544521)

Security Update for Windows Internet Explorer 8 (KB2559049)

Security Update for Windows Internet Explorer 8 (KB2586448)

Security Update for Windows Internet Explorer 8 (KB2618444)

Security Update for Windows Internet Explorer 8 (KB2647516)

Security Update for Windows Internet Explorer 8 (KB2675157)

Security Update for Windows Internet Explorer 8 (KB2699988)

Security Update for Windows Internet Explorer 8 (KB2722913)

Security Update for Windows Internet Explorer 8 (KB2744842)

Security Update for Windows Internet Explorer 8 (KB971961)

Security Update for Windows Internet Explorer 8 (KB981332)

Security Update for Windows Internet Explorer 8 (KB982381)

Security Update for Windows XP (KB2584146)

Security Update for Windows XP (KB2585542)

Security Update for Windows XP (KB2598479)

Security Update for Windows XP (KB2603381)

Security Update for Windows XP (KB2618451)

Security Update for Windows XP (KB2619339)

Security Update for Windows XP (KB2620712)

Security Update for Windows XP (KB2621440)

Security Update for Windows XP (KB2624667)

Security Update for Windows XP (KB2631813)

Security Update for Windows XP (KB2633171)

Security Update for Windows XP (KB2639417)

Security Update for Windows XP (KB2641653)

Security Update for Windows XP (KB2646524)

Security Update for Windows XP (KB2647518)

Security Update for Windows XP (KB2653956)

Security Update for Windows XP (KB2655992)

Security Update for Windows XP (KB2659262)

Security Update for Windows XP (KB2660465)

Security Update for Windows XP (KB2661637)

Security Update for Windows XP (KB2676562)

Security Update for Windows XP (KB2685939)

Security Update for Windows XP (KB2686509)

Security Update for Windows XP (KB2691442)

Security Update for Windows XP (KB2695962)

Security Update for Windows XP (KB2698365)

Security Update for Windows XP (KB2705219)

Security Update for Windows XP (KB2707511)

Security Update for Windows XP (KB2709162)

Security Update for Windows XP (KB2712808)

Security Update for Windows XP (KB2718523)

Security Update for Windows XP (KB2719985)

Security Update for Windows XP (KB2723135)

Security Update for Windows XP (KB2724197)

Security Update for Windows XP (KB2727528)

Security Update for Windows XP (KB2731847)

Security Update for Windows XP (KB2761226)

Security Update for Windows XP (KB923789)

Sony Noise Reduction Plug-In 2.0h

Sony Sound Forge 9.0

SoundMAX

Spotify

Spybot - Search & Destroy

SSC Service Utility v4.30

StepMania v5.0 Preview 4 (remove only)

Switch Sound File Converter

The Print Shop Business Card Creator

TightVNC 2.0.4

TomTom HOME 2.7.2.1825

TomTom HOME Visual Studio Merge Modules

TweakNow PowerPack 2010

TweakNow RegCleaner

Uninstall 1.0.0.1

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Windows Internet Explorer 8 (KB2447568)

Update for Windows Internet Explorer 8 (KB976662)

Update for Windows XP (KB2661254-v2)

Update for Windows XP (KB2718704)

Update for Windows XP (KB2736233)

Update for Windows XP (KB2749655)

uTorrentControl_v2 Toolbar

VC80CRTRedist - 8.0.50727.762

VCRedistSetup

Vid-Saver

Videora iPod Converter 6

Visual C++ 2008 x86 Runtime - (v9.0.30729)

Visual C++ 2008 x86 Runtime - v9.0.30729.01

WavePad Sound Editor

WD SmartWare

WebFldrs XP

Windows Backup Utility

Windows Internet Explorer 7

Windows Internet Explorer 8

Windows Live ID Sign-in Assistant

Windows Media Format 11 runtime

Windows Media Player 11

Windows XP Service Pack 3

WinRAR archiver

Wondershare DVD Creator(Build 2.5.1.4)

Xvid 1.2.2 final uninstall

Yahoo! Messenger

Yahoo! Software Update

.

==== Event Viewer Messages From Past Week ========

.

50409301 ATMhelpr AVGIDSDriver AVGIDSShim Avgldx86 Fips intelppm MpFilter OMCI PQIMount RapportKELL setup_9.0.0.722_08.04.2011_16-58drv

50409301 ATMhelpr AVGIDSDriver AVGIDSShim Avgldx86 Fips intelppm MpFilter OMCI PQIMount RapportKELL setup_9.0.0.722_08.04.2011_16-58drv

11/29/2012 2:20:52 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.141.420.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9002.0 Error code: 0x8007043c Error description: This service cannot be started in Safe Mode

11/29/2012 1:43:12 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.141.420.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9002.0 Error code: 0x8007043c Error description: This service cannot be started in Safe Mode

11/28/2012 8:25:25 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097}

11/28/2012 7:10:50 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.141.420.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9002.0 Error code: 0x8007043c Error description: This service cannot be started in Safe Mode

11/28/2012 7:10:44 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.141.420.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9002.0 Error code: 0x8007043c Error description: This service cannot be started in Safe Mode

11/28/2012 5:05:05 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}

11/28/2012 2:28:39 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.141.420.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9002.0 Error code: 0x8007043c Error description: This service cannot be started in Safe Mode

11/27/2012 7:10:50 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.141.420.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9002.0 Error code: 0x8007043c Error description: This service cannot be started in Safe Mode

11/27/2012 7:10:50 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}

11/27/2012 6:59:47 PM, error: Microsoft Antimalware [2004] - Microsoft Antimalware has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures. Signatures Attempted: Current Error Code: 0x80070002 Error description: The system cannot find the file specified. Signature version: 1.141.354.0;1.141.354.0 Engine version: 1.1.9002.0

11/27/2012 5:16:01 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load:

11/27/2012 5:16:01 PM, error: Service Control Manager [7001] - The AVGIDSAgent service depends on the AVGIDSDriver service which failed to start because of the following error: A device attached to the system is not functioning.

11/27/2012 5:14:58 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

.

==== End Of File ===========================

i ran an AVG virus scan, and it found 8 viruses, and cleaned all but one. the one it did not clean, i figured id just go to the location and delete the folder ...thats when my computer just kept on saying Windows opening,,,and never opens...im in safe mode now...

thanx guys and girls.

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:welcome: I am TheDarkKnight and will be assisting you. Please ask questions if anything is unclear. :)

Please read all these directions before proceeding.

When you have the .ISO file downloaded, you need to create a bootable disk or flash drive with it, using a clean PC to do that. The .ISO file is a disk image. It should NOT be burned as a regular file. You need a program like ImgBurn that can burn an .ISO image. I think a CD is best as there is no way anything can write on it after it is made, but the USB may be more convenient and easier.

Be sure to read these:

Download Kaspersky Rescue Disk 10

How to record Kaspersky Rescue Disk 10 to an USB device and boot my computer from it?

How to record Kaspersky Rescue Disk 10 to a CD/DVD and boot my computer from the disk?

  • Please go to a clean computer
  • Download the .iso image file.
  • Create a CD (or flash drive if you prefer).
  • On the infected computer: put the disk in the drive and reboot.

Follow the directions here, but you will find some differences.

Familiarise yourself with How to create a report file in Kaspersky Rescue Disk 10?

Then, please print the following directions:

Boot from Kaspersky Rescue Disk 10:

Restart your computer and put the disk in the drive while booting.

Press any key. A loading wizard will start (you will see the menu to select the required language). If you do not press any key in 10 seconds, the computer boots from hard drive automatically.

Select the required interface language using the arrow-keys on your keyboard.

Press the Enter key on the keyboard.

In the start up wizard window that opens, select the Kaspersky Rescue Disk. Graphic Mode

Click Enter.

Click 'A' to accept the agreement.

Select operating system from dropdown menu (select Windows whatever).

Select Objects to scan: check Disk boot sectors, Hidden startup objects, C:

Click My Update Center and update.

Back to other tab and click Start Object Scan.

When scan has completed save a report:

On the upper part of the Kaspersky Rescue Disk window, click on the Report link.

On the bottom right hand corner of the Protection status - Kaspersky Rescue Disk window, click on the Detailed Report button.

On the upper right hand corner of the Detailed report window, click on the Save button.

After clicking Detailed Report and 'SAVE', a browse window opens.

Double-click on the \

Click 'disks'.

All your drives will be shown and you can easily double-click C and save the report to
C:\KasperskyRescueDisk10.txt
.

Click on the Save button.

The report has been saved to the file.

Remove the disk from the drive (or disconnect USB) and reboot normally.

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