moneypak virus in safe mode

[jbeeker16]

I have been infected with the moneypak virus. In the past I have solved these issues with safe mode. Now when I reboot in safe mode the moneypak virus shows up. What do I do now?

[jeffce]

Hi and Welcome!! My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:

• The fixes are specific to your problem and should only be used for the issues on this machine.
  
• It's often worth reading through these instructions and printing them for ease of reference.
  
• If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  
• Please reply to this thread. Do not start a new topic.
  
• If you happen to have a flash drive/thumb drive please have that ready in the event that we need to use it.
  

IMPORTANT NOTE : Please do not delete, download or install anything unless instructed to do so.

DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision. Doing so could make your system inoperable and could require a full reinstall of your Operating System and losing all your programs and data.

Having said that....Let's get going!!

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Please download DDS from either of these links

LINK 1

LINK 2

and save it to your desktop.

• Disable any script blocking protection
  
• Right-click and Run as Administrator dds to run the tool.
  
• When done, two DDS.txt's will open.
  
• Save both reports to your desktop.
  

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Please include the contents of the following in your next reply:

DDS.txt

Attach.txt

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Please download aswMBR to your desktop.

• Double click the aswMBR icon to run it.
  
• Click the Scan button to start scan.
  
• If you are asked to update the Avast Virus database please allow it to do so.
  
• When it finishes, press the save log button, save the logfile to your desktop and post its contents in your next reply.
  

Click the image to enlarge it

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AdwCleaner

Please download AdwCleaner by Xplode onto your desktop.

• Double click on AdwCleaner.exe to run the tool.
  
• Click on Search.
  
• A logfile will automatically open after the scan has finished.
  
• Please post the content of that logfile with your next answer.
  
• You can find the logfile at C:\AdwCleaner[R1].txt as well.
  

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[jeffce]

Still need help?

[Maurice Naggar]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!