Pop Ups and Redirect

[oriley]

Have noticed issues over last few months. Would now like some help in removing this garbage.

Ran the DDS. Here's logs. NB: attach.txt was empty.

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 9.0.8112.16455

Run by andy at 10:31:57 on 2012-11-26

Microsoft Windows 7 Professional 6.1.7601.1.1252.2.1033.18.4009.2527 [GMT -5:00]

.

AV: Symantec Endpoint Protection *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Symantec Endpoint Protection *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe

C:\Program Files (x86)\LogMeIn\x64\RaMaint.exe

C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe

C:\lotus\notes\ntmulti.exe

C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\System32\WUDFHost.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SmcGui.exe

C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\ProtectionUtilSurrogate.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\dell\DBRM\Reminder\DbrmTrayicon.exe

C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe

C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe

C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe

C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files (x86)\Common Files\Research In Motion\RIMDeviceManager\RIMDeviceManager.exe

C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe

C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\vssvc.exe

C:\Windows\System32\svchost.exe -k swprv

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.ca/

uSearch Bar = Preserve

mWinlogon: Userinit = userinit.exe,

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} -

BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"

mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"

mRun: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe

mRun: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoWelcomeScreen = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

DPF: {17E6C3ED-5D28-4AA5-A150-BF0D58748F88} - hxxp://proxy3.yoics.net:35414/INetViewProj1_02030150.cab

DPF: {298BFFEE-662D-11D5-ADAF-00E0810232D7} - hxxps://simulcast.manheim.com/simulcast_docs/av/LiveSound.dll

DPF: {2EA5DD45-9254-4B0D-9F48-E92FEC3A9754} - hxxps://simulcast.manheim.com/simulcast_docs/av/SimulcastAVPlugin-win-ie.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab

DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://akamaicdn.webex.com/client/WBXclient-T27L10NSP28EP2-12243/webex/ieatgpc1.cab

DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com//activex/ractrl.cab?lmi=928

TCP: NameServer = 10.10.10.2

TCP: Interfaces\{2221094D-BAB1-4B86-B8A1-EBE2456B337E} : DHCPNameServer = 10.10.10.2

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} -

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL

x64-BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} -

x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL

x64-BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll

x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe

x64-Run: [DBRMTray] C:\Dell\DBRM\Reminder\DbrmTrayIcon.exe

x64-Run: [LogMeIn GUI] "C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe"

x64-RunOnce: [DBRMTray] C:\Dell\DBRM\Reminder\TrayApp.exe

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

x64-DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

x64-DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com//activex/x64/ractrl.cab?lmi=972

x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} -

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL

Hosts: 149.5.18.172 www.google-analytics.com.

Hosts: 149.5.18.172 ad-emea.doubleclick.net.

Hosts: 149.5.18.172 www.statcounter.com.

Hosts: 108.163.215.51 www.google-analytics.com.

Hosts: 108.163.215.51 ad-emea.doubleclick.net.

.

Note: multiple HOSTS entries found. Please refer to Attach.txt

.

============= SERVICES / DRIVERS ===============

.

R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2011-7-15 55856]

R2 LMIGuardianSvc;LMIGuardianSvc;C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [2012-10-19 375728]

R2 LMIInfo;LogMeIn Kernel Information Provider;C:\Program Files (x86)\LogMeIn\x64\rainfo.sys [2012-8-24 15928]

R2 LMIRfsDriver;LogMeIn Remote File System Driver;C:\Windows\System32\drivers\LMIRfsDriver.sys [2012-11-12 72216]

R2 Symantec AntiVirus;Symantec Endpoint Protection;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe [2010-7-8 2477304]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-8-10 138912]

R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2011-7-15 317440]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-7-15 413800]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]

S3 dmvsc;dmvsc;C:\Windows\System32\drivers\dmvsc.sys [2010-11-21 71168]

S3 LVRS64;Logitech RightSound Filter Driver;C:\Windows\System32\drivers\lvrs64.sys [2011-3-3 341856]

S3 LVUVC64;Logitech HD Webcam C270(UVC);C:\Windows\System32\drivers\lvuvc64.sys [2011-3-3 4183904]

S3 netvsc;netvsc;C:\Windows\System32\drivers\netvsc60.sys [2010-11-21 168448]

S3 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]

S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]

S3 SynthVid;SynthVid;C:\Windows\System32\drivers\VMBusVideoM.sys [2010-11-21 22528]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]

S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-8-22 1255736]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2012-11-20 15:30:08 90112 ----a-w- C:\Windows\unvise32.exe

2012-11-20 15:30:02 -------- d-----w- C:\Program Files (x86)\PrintSmith WS Folder

2012-11-16 14:14:40 2560 ----a-w- C:\Windows\System32\drivers\en-US\wdf01000.sys.mui

2012-11-16 14:14:39 9728 ----a-w- C:\Windows\System32\Wdfres.dll

2012-11-16 14:14:39 785512 ----a-w- C:\Windows\System32\drivers\Wdf01000.sys

2012-11-16 14:14:39 54376 ----a-w- C:\Windows\System32\drivers\WdfLdr.sys

2012-11-16 14:06:21 87040 ----a-w- C:\Windows\System32\drivers\WUDFPf.sys

2012-11-16 14:06:21 198656 ----a-w- C:\Windows\System32\drivers\WUDFRd.sys

2012-11-16 14:06:20 84992 ----a-w- C:\Windows\System32\WUDFSvc.dll

2012-11-16 14:06:20 744448 ----a-w- C:\Windows\System32\WUDFx.dll

2012-11-16 14:06:20 45056 ----a-w- C:\Windows\System32\WUDFCoinstaller.dll

2012-11-16 14:06:20 229888 ----a-w- C:\Windows\System32\WUDFHost.exe

2012-11-16 14:06:20 194048 ----a-w- C:\Windows\System32\WUDFPlatform.dll

2012-11-16 13:40:42 -------- d-----w- C:\Program Files (x86)\Microsoft Synchronization Services

2012-11-16 13:40:19 -------- d-----w- C:\Windows\PCHEALTH

2012-11-16 13:37:22 -------- d-----w- C:\Program Files (x86)\Microsoft Visual Studio 8

2012-11-16 13:36:55 -------- d-----w- C:\Program Files (x86)\Microsoft Analysis Services

2012-11-14 07:56:07 55296 ----a-w- C:\Windows\System32\dhcpcsvc6.dll

2012-11-14 07:56:07 44032 ----a-w- C:\Windows\SysWow64\dhcpcsvc6.dll

2012-11-14 07:56:07 226816 ----a-w- C:\Windows\System32\dhcpcore6.dll

2012-11-14 07:56:07 193536 ----a-w- C:\Windows\SysWow64\dhcpcore6.dll

2012-11-12 13:39:58 88008 ----a-w- C:\Windows\System32\LMIRfsClientNP.dll

2012-11-12 13:39:58 72216 ----a-w- C:\Windows\System32\drivers\LMIRfsDriver.sys

2012-11-12 13:39:58 60328 ----a-w- C:\Windows\System32\Spool\prtprocs\x64\LMIproc.dll

2012-11-12 13:39:58 35240 ----a-w- C:\Windows\System32\LMIport.dll

2012-11-12 13:39:55 83880 ----a-w- C:\Windows\System32\LMIinit.dll

2012-11-12 13:39:45 -------- d-----w- C:\Program Files (x86)\LogMeIn

2012-11-12 13:34:31 -------- d-----w- C:\Users\andy\AppData\Local\Deployment

2012-11-09 12:42:45 -------- d-----w- C:\Temp

.

==================== Find3M ====================

.

2012-11-09 17:00:53 60304 ----a-w- C:\Users\andy\g2mdlhlpx.exe

2012-10-29 11:44:39 73656 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2012-10-29 11:44:39 696760 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2012-10-18 18:25:58 3149824 ----a-w- C:\Windows\System32\win32k.sys

2012-10-08 11:31:03 2312704 ----a-w- C:\Windows\System32\jscript9.dll

2012-10-08 11:23:52 1392128 ----a-w- C:\Windows\System32\wininet.dll

2012-10-08 11:22:55 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2012-10-08 11:18:22 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2012-10-08 11:17:35 599040 ----a-w- C:\Windows\System32\vbscript.dll

2012-10-08 11:13:33 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2012-10-08 07:56:24 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll

2012-10-08 07:48:03 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2012-10-08 07:47:44 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2012-10-08 07:44:05 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2012-10-08 07:43:21 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll

2012-10-08 07:40:56 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2012-10-03 17:56:54 1914248 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2012-10-03 17:44:21 70656 ----a-w- C:\Windows\System32\nlaapi.dll

2012-10-03 17:44:21 303104 ----a-w- C:\Windows\System32\nlasvc.dll

2012-10-03 17:44:17 246272 ----a-w- C:\Windows\System32\netcorehc.dll

2012-10-03 17:44:17 18944 ----a-w- C:\Windows\System32\netevent.dll

2012-10-03 17:44:16 216576 ----a-w- C:\Windows\System32\ncsi.dll

2012-10-03 17:42:16 569344 ----a-w- C:\Windows\System32\iphlpsvc.dll

2012-10-03 16:42:24 18944 ----a-w- C:\Windows\SysWow64\netevent.dll

2012-10-03 16:42:24 175104 ----a-w- C:\Windows\SysWow64\netcorehc.dll

2012-10-03 16:42:23 156672 ----a-w- C:\Windows\SysWow64\ncsi.dll

2012-10-03 16:07:26 45568 ----a-w- C:\Windows\System32\drivers\tcpipreg.sys

2012-09-30 00:54:26 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-09-25 22:47:43 78336 ----a-w- C:\Windows\SysWow64\synceng.dll

2012-09-25 22:46:17 95744 ----a-w- C:\Windows\System32\synceng.dll

2012-09-24 19:32:24 477168 ----a-w- C:\Windows\SysWow64\npdeployJava1.dll

2012-09-24 19:32:20 473072 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2012-09-14 19:19:29 2048 ----a-w- C:\Windows\System32\tzres.dll

2012-09-14 18:28:53 2048 ----a-w- C:\Windows\SysWow64\tzres.dll

2012-08-31 18:19:35 1659760 ----a-w- C:\Windows\System32\drivers\ntfs.sys

2012-08-30 18:03:45 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe

2012-08-30 17:12:02 3968880 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2012-08-30 17:12:02 3914096 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

.

============= FINISH: 10:32:04.09 ===============

[jeffce]

Hi and Welcome!! My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:

• The fixes are specific to your problem and should only be used for the issues on this machine.
  
• It's often worth reading through these instructions and printing them for ease of reference.
  
• If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  
• Please reply to this thread. Do not start a new topic.
  
• If you happen to have a flash drive/thumb drive please have that ready in the event that we need to use it.

IMPORTANT NOTE : Please do not delete, download or install anything unless instructed to do so.

DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision. Doing so could make your system inoperable and could require a full reinstall of your Operating System and losing all your programs and data.

Having said that....Let's get going!!

----------

Please download aswMBR to your desktop.

• Double click the aswMBR icon to run it.
  
• Click the Scan button to start scan.
  
• If you are asked to update the Avast Virus database please allow it to do so.
  
• When it finishes, press the save log button, save the logfile to your desktop and post its contents in your next reply.

Click the image to enlarge it

----------

[oriley]

Thanks Jeff,

Here's info. Regards, Andy

aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software

Run date: 2012-11-26 10:39:38

-----------------------------

10:39:38.472 OS Version: Windows x64 6.1.7601 Service Pack 1

10:39:38.472 Number of processors: 4 586 0x2A07

10:39:38.472 ComputerName: 80SCYQ1 UserName: andy

10:39:40.921 Initialize success

10:41:32.030 AVAST engine defs: 12112600

10:41:45.353 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0

10:41:45.353 Disk 0 Vendor: ST3320413AS JC47 Size: 305245MB BusType: 3

10:41:45.368 Disk 0 MBR read successfully

10:41:45.384 Disk 0 MBR scan

10:41:45.384 Disk 0 Windows VISTA default MBR code

10:41:45.384 Disk 0 Partition 1 00 DE Dell Utility DELL 4.1 39 MB offset 63

10:41:45.399 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 12442 MB offset 81920

10:41:45.415 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 292762 MB offset 25563136

10:41:45.431 Disk 0 scanning C:\Windows\system32\drivers

10:41:56.194 Service scanning

10:42:14.867 Modules scanning

10:42:14.867 Disk 0 trace - called modules:

10:42:14.883 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys ataport.SYS intelide.sys PCIIDEX.SYS hal.dll atapi.sys

10:42:15.382 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004d35060]

10:42:15.382 3 CLASSPNP.SYS[fffff8800180143f] -> nt!IofCallDriver -> [0xfffffa8004739520]

10:42:15.382 5 ACPI.sys[fffff88000e0b7a1] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa8004a34060]

10:42:26.942 AVAST engine scan C:\Windows

10:42:29.422 AVAST engine scan C:\Windows\system32

10:42:33.166 Disk 0 MBR has been saved successfully to "C:\Users\andy\Desktop\MBR.dat"

10:42:33.182 The log file has been saved successfully to "C:\Users\andy\Desktop\aswMBR.txt"

10:45:30.120 AVAST engine scan C:\Windows\system32\drivers

10:45:42.257 AVAST engine scan C:\Users\andy

10:53:22.264 AVAST engine scan C:\ProgramData

10:55:03.928 Scan finished successfully

10:56:10.804 Disk 0 MBR has been saved successfully to "C:\Users\andy\Desktop\MBR.dat"

10:56:10.820 The log file has been saved successfully to "C:\Users\andy\Desktop\aswMBR.txt"

[jeffce]

Hi,

Download Combofix from either of the links below, and save it to your desktop.

Link 1

Link 2

**Note: It is important that it is saved directly to your desktop**

If you get a message saying "Illegal operation attempted on a registry key that has been marked for deletion", please restart your computer.

--------------------------------------------------------------------

IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

--------------------------------------------------------------------

Right-Click and Run as Administrator on ComboFix.exe & follow the prompts.

• When finished, it will produce a report for you.
  
• Please post the C:\ComboFix.txt for further review.

[oriley]

Thanks Jeff,

ComboFix 12-11-26.02 - andy 26/11/2012 11:50:05.1.4 - x64

Microsoft Windows 7 Professional 6.1.7601.1.1252.2.1033.18.4009.2026 [GMT -5:00]

Running from: c:\users\andy\Desktop\ComboFix.exe

AV: Symantec Endpoint Protection *Disabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}

SP: Symantec Endpoint Protection *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

C:\install.exe

c:\users\andy\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\SMART_HDD.lnk

c:\users\andy\g2ax_customer_downloadhelper_win32_x86.exe

c:\users\andy\g2mdlhlpx.exe

.

.

((((((((((((((((((((((((( Files Created from 2012-10-26 to 2012-11-26 )))))))))))))))))))))))))))))))

.

.

2012-11-26 16:52 . 2012-11-26 16:52 -------- d-----w- c:\users\Default\AppData\Local\temp

2012-11-26 16:52 . 2012-11-26 16:52 -------- d-----w- c:\users\andycore3\AppData\Local\temp

2012-11-26 16:52 . 2012-11-26 16:52 -------- d-----w- c:\users\__sbs_netsetup__\AppData\Local\temp

2012-11-20 15:30 . 2008-01-31 00:36 90112 ----a-w- c:\windows\unvise32.exe

2012-11-20 15:30 . 2012-11-20 15:30 -------- d-----w- c:\program files (x86)\PrintSmith WS Folder

2012-11-16 14:14 . 2012-07-26 04:47 2560 ----a-w- c:\windows\system32\drivers\en-US\wdf01000.sys.mui

2012-11-16 14:14 . 2012-07-26 04:55 785512 ----a-w- c:\windows\system32\drivers\Wdf01000.sys

2012-11-16 14:14 . 2012-07-26 04:55 54376 ----a-w- c:\windows\system32\drivers\WdfLdr.sys

2012-11-16 14:14 . 2012-07-26 02:36 9728 ----a-w- c:\windows\system32\Wdfres.dll

2012-11-16 14:06 . 2012-07-26 02:26 87040 ----a-w- c:\windows\system32\drivers\WUDFPf.sys

2012-11-16 14:06 . 2012-07-26 02:26 198656 ----a-w- c:\windows\system32\drivers\WUDFRd.sys

2012-11-16 14:06 . 2012-07-26 03:08 229888 ----a-w- c:\windows\system32\WUDFHost.exe

2012-11-16 14:06 . 2012-07-26 03:08 84992 ----a-w- c:\windows\system32\WUDFSvc.dll

2012-11-16 14:06 . 2012-07-26 03:08 744448 ----a-w- c:\windows\system32\WUDFx.dll

2012-11-16 14:06 . 2012-07-26 03:08 45056 ----a-w- c:\windows\system32\WUDFCoinstaller.dll

2012-11-16 14:06 . 2012-07-26 03:08 194048 ----a-w- c:\windows\system32\WUDFPlatform.dll

2012-11-16 13:40 . 2012-11-16 13:40 -------- d-----w- c:\program files (x86)\Microsoft Synchronization Services

2012-11-16 13:40 . 2012-11-16 13:40 -------- d-----w- c:\windows\PCHEALTH

2012-11-16 13:40 . 2012-11-16 13:40 -------- d-----w- c:\program files (x86)\Microsoft Sync Framework

2012-11-16 13:37 . 2012-11-16 13:37 -------- d-----w- c:\program files (x86)\Microsoft Visual Studio 8

2012-11-16 13:36 . 2012-11-16 13:36 -------- d-----w- c:\program files (x86)\Microsoft Analysis Services

2012-11-14 07:56 . 2012-10-09 18:17 55296 ----a-w- c:\windows\system32\dhcpcsvc6.dll

2012-11-14 07:56 . 2012-10-09 18:17 226816 ----a-w- c:\windows\system32\dhcpcore6.dll

2012-11-14 07:56 . 2012-10-09 17:40 44032 ----a-w- c:\windows\SysWow64\dhcpcsvc6.dll

2012-11-14 07:56 . 2012-10-09 17:40 193536 ----a-w- c:\windows\SysWow64\dhcpcore6.dll

2012-11-12 13:39 . 2012-10-19 23:11 88008 ----a-w- c:\windows\system32\LMIRfsClientNP.dll

2012-11-12 13:39 . 2012-10-19 23:10 60328 ----a-w- c:\windows\system32\Spool\prtprocs\x64\LMIproc.dll

2012-11-12 13:39 . 2012-10-19 23:10 35240 ----a-w- c:\windows\system32\LMIport.dll

2012-11-12 13:39 . 2012-08-24 19:41 72216 ----a-w- c:\windows\system32\drivers\LMIRfsDriver.sys

2012-11-12 13:39 . 2012-10-19 23:10 83880 ----a-w- c:\windows\system32\LMIinit.dll

2012-11-12 13:39 . 2012-11-12 13:39 -------- d-----w- c:\program files (x86)\LogMeIn

2012-11-12 13:34 . 2012-11-12 13:38 -------- d-----w- c:\users\andy\AppData\Local\Deployment

2012-11-09 12:42 . 2012-11-09 12:43 -------- d-----w- C:\Temp

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2012-10-30 02:04 . 2011-08-22 17:18 66395536 ----a-w- c:\windows\system32\MRT.exe

2012-10-29 11:44 . 2012-04-16 11:43 696760 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2012-10-29 11:44 . 2011-09-19 11:35 73656 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2012-09-30 00:54 . 2012-03-29 18:25 25928 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-09-24 19:32 . 2012-05-07 11:50 477168 ----a-w- c:\windows\SysWow64\npdeployJava1.dll

2012-09-24 19:32 . 2011-07-16 00:20 473072 ----a-w- c:\windows\SysWow64\deployJava1.dll

2012-09-14 19:19 . 2012-10-10 07:26 2048 ----a-w- c:\windows\system32\tzres.dll

2012-09-14 18:28 . 2012-10-10 07:26 2048 ----a-w- c:\windows\SysWow64\tzres.dll

2012-08-31 18:19 . 2012-10-10 07:27 1659760 ----a-w- c:\windows\system32\drivers\ntfs.sys

2012-08-30 18:03 . 2012-10-10 07:27 5559664 ----a-w- c:\windows\system32\ntoskrnl.exe

2012-08-30 17:12 . 2012-10-10 07:27 3968880 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

2012-08-30 17:12 . 2012-10-10 07:27 3914096 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2012-07-27 35768]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-27 919008]

"RoxWatchTray"="c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe" [2010-11-25 240112]

"Desktop Disc Tool"="c:\program files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe" [2010-11-17 514544]

"RIMBBLaunchAgent.exe"="c:\program files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe" [2011-02-18 79192]

"ccApp"="c:\program files (x86)\Common Files\Symantec Shared\ccApp.exe" [2010-07-08 115560]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-09-17 254896]

"BCSSync"="c:\program files (x86)\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]

"NoWelcomeScreen"= 1 (0x1)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]

"aux"=wdmaud.drv

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]

@="Service"

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]

@="Service"

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]

@="Service"

.

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

.

R0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys [x]

R0 TFSysMon;TFSysMon;c:\windows\system32\drivers\TfSysMon.sys [x]

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]

R3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [2010-11-21 71168]

R3 LVRS64;Logitech RightSound Filter Driver;c:\windows\system32\DRIVERS\lvrs64.sys [2011-03-04 341856]

R3 LVUVC64;Logitech HD Webcam C270(UVC);c:\windows\system32\DRIVERS\lvuvc64.sys [2011-03-04 4183904]

R3 netvsc;netvsc;c:\windows\system32\DRIVERS\netvsc60.sys [2010-11-21 168448]

R3 RoxMediaDB12OEM;RoxMediaDB12OEM;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]

R3 SynthVid;SynthVid;c:\windows\system32\DRIVERS\VMBusVideoM.sys [2010-11-21 22528]

R3 TfNetMon;TfNetMon;c:\windows\system32\drivers\TfNetMon.sys [x]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]

R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-08-22 1255736]

R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 57184]

S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2010-03-19 55856]

S2 LMIGuardianSvc;LMIGuardianSvc;c:\program files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [2012-10-19 375728]

S2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files (x86)\LogMeIn\x64\RaInfo.sys [2012-08-24 15928]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-08-10 138912]

S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2010-10-15 317440]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-01-14 413800]

.

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - ASWMBR

*Deregistered* - aswMBR

.

Contents of the 'Scheduled Tasks' folder

.

2012-11-26 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-02-16 16:51]

.

2012-11-26 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-02-16 16:51]

.

2012-09-11 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job

- c:\program files\Dell Support Center\uaclauncher.exe [2011-03-22 17:20]

.

2012-11-26 c:\windows\Tasks\SystemToolsDailyTest.job

- c:\program files\Dell Support Center\pcdrcui.exe [2011-03-22 17:20]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-04 167960]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-04 391704]

"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-04 418328]

"DBRMTray"="c:\dell\DBRM\Reminder\DbrmTrayIcon.exe" [2011-03-08 227328]

"LogMeIn GUI"="c:\program files (x86)\LogMeIn\x64\LogMeInSystray.exe" [2012-10-10 57928]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]

"DBRMTray"="c:\dell\DBRM\Reminder\TrayApp.exe" [2010-02-04 7168]

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://www.google.ca/

mLocal Page = c:\windows\SysWOW64\blank.htm

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105

TCP: DhcpNameServer = 10.10.10.2

DPF: {17E6C3ED-5D28-4AA5-A150-BF0D58748F88} - hxxp://proxy3.yoics.net:35414/INetViewProj1_02030150.cab

DPF: {2EA5DD45-9254-4B0D-9F48-E92FEC3A9754} - hxxps://simulcast.manheim.com/simulcast_docs/av/SimulcastAVPlugin-win-ie.cab

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-Locked - (no file)

Wow6432Node-HKLM-Run-<NO NAME> - (no file)

SafeBoot-Symantec Antvirus

Toolbar-Locked - (no file)

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_4_402_287_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_4_402_287_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_4_402_287_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_4_402_287_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_287.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_287.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_287.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_287.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)

"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

"Key"="ActionsPane3"

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2012-11-26 11:54:37

ComboFix-quarantined-files.txt 2012-11-26 16:54

.

Pre-Run: 146,821,521,408 bytes free

Post-Run: 147,805,085,696 bytes free

.

- - End Of File - - C40821DBDA9F1B686E1989D04800829B

[jeffce]

How is your system running?

AdwCleaner

Please download AdwCleaner by Xplode onto your desktop.

• Double click on AdwCleaner.exe to run the tool.
  
• Click on Search.
  
• A logfile will automatically open after the scan has finished.
  
• Please post the content of that logfile with your next answer.
  
• You can find the logfile at C:\AdwCleaner[R1].txt as well.
  

----------

[oriley]

Jeff,

System seems to be OK. Browsed a little and no redirects and no pop-ups. NB: Many people seem to refer to google redirects. My redirects could be from any link within a website.

# AdwCleaner v2.009 - Logfile created 11/26/2012 at 13:26:09

# Updated 24/11/2012 by Xplode

# Operating system : Windows 7 Professional Service Pack 1 (64 bits)

# User : andy - 80SCYQ1

# Boot Mode : Normal

# Running from : C:\Users\andy\Desktop\adwcleaner.exe

# Option [search]

***** [services] *****

***** [Files / Folders] *****

***** [Registry] *****

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16421

[OK] Registry is clean.

*************************

AdwCleaner[R1].txt - [639 octets] - [26/11/2012 13:25:12]

AdwCleaner[R2].txt - [571 octets] - [26/11/2012 13:26:09]

########## EOF - C:\AdwCleaner[R2].txt - [630 octets] ##########

[jeffce]

Good...

When you ran DDS the first time there should have been a log created named Attach.txt Could you post that please?

[oriley]

Yes, it's on my desktop, but empty.

Do you want me to run dds again?

[jeffce]

Yes please do that and then post the Attach.txt

[oriley]

Thanks Jeff,

I also have a problem on a different workstation. basically the user clicked on a link in the recent "Canadapost" virus email and it's infected her system. What's the protocol on her for having you look at that issue. Should I post a new threat.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Professional

Boot Device: \Device\HarddiskVolume2

Install Date: 22/08/2011 11:03:35 AM

System Uptime: 26/11/2012 7:31:44 AM (7 hours ago)

.

Motherboard: Dell Inc. | | 0GDG8Y

Processor: Intel® Core i3-2120 CPU @ 3.30GHz | CPU 1 | 3300/100mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 286 GiB total, 137.727 GiB free.

D: is CDROM ()

E: is Removable

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP97: 16/11/2012 8:35:16 AM - Installed Microsoft Office Professional Plus 2010

RP98: 16/11/2012 9:01:08 AM - Windows Update

RP99: 16/11/2012 9:32:54 AM - Windows Update

RP100: 26/11/2012 11:46:10 AM - Scheduled Checkpoint

.

==== Installed Programs ======================

.

Adobe Flash Player 11 ActiveX

Adobe Reader X (10.1.4) MUI

BitTorrent

BlackBerry Desktop Software 6.1

Cisco WebEx Meetings

Conexant HD Audio

D3DX10

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Dell Backup and Recovery Manager

Dell Edoc Viewer

Dell Support Center

DirectX 9 Runtime

FileZilla Client 3.5.3

GIMP 2.6.11

Google Earth

Google Update Helper

GoToMeeting 5.3.0.1009

Intel® Processor Graphics

Java 7 Update 6 (64-bit)

Java Auto Updater

Java 6 Update 24 (64-bit)

Java 6 Update 37

Junk Mail filter update

LiveUpdate 3.3 (Symantec Corporation)

LogMeIn

Lotus Notes 7.0.1

Malwarebytes Anti-Malware version 1.65.1.1000

Mesh Runtime

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Application Error Reporting

Microsoft Office 2010

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Groove MUI (English) 2010

Microsoft Office InfoPath MUI (English) 2010

Microsoft Office Office 64-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Professional Plus 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 64-bit MUI (English) 2010

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Word MUI (English) 2010

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

PhotoShowExpress

PrintSmith WorkStation

RBVirtualFolder64Inst

Roxio Activation Module

Roxio BackOnTrack

Roxio Burn

Roxio Creator Starter

Roxio Express Labeler 3

Roxio File Backup

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Extended (KB2416472)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2687436) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition

Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition

Security Update for Microsoft Word 2010 (KB2553488) 32-Bit Edition

Simulcast Video Plugin (Internet Explorer)

Sonic CinePlayer Decoder Pack

Symantec Endpoint Protection

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2473228)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553092)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Yahoo! Detect

.

==== Event Viewer Messages From Past Week ========

.

26/11/2012 7:33:30 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: TfFsMon TFSysMon

26/11/2012 11:53:05 AM, Error: Service Control Manager [7030] - The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

26/11/2012 11:52:39 AM, Error: Application Popup [1060] - \??\C:\ComboFix\catchme.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

23/11/2012 9:07:10 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {D3DCB472-7261-43CE-924B-0704BD730D5F} and APPID {D3DCB472-7261-43CE-924B-0704BD730D5F} to the user KWIKKOPY\Andy SID (S-1-5-21-2064410715-1115346638-1137332390-1134) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

23/11/2012 9:07:10 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {145B4335-FE2A-4927-A040-7C35AD3180EF} and APPID {145B4335-FE2A-4927-A040-7C35AD3180EF} to the user KWIKKOPY\Andy SID (S-1-5-21-2064410715-1115346638-1137332390-1134) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

.

==== End Of File ===========================

[jeffce]

What's the protocol on her for having you look at that issue. Should I post a new threat.

Yes that would be best so as to not create any confusion.

--------

I see that your Java software is out of date. Please go to Start >> Control Panel >> Programs and Features >> uninstall all versions of Java.

Now download and install the newest version from here >> http://java.com/en/download/index.jsp

-------------

Clear Java Cache

See this page for instructions on how to clear java's cache.

Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup)

• Under Temporary Internet Files, click the Delete Files button.
  
• There are three options in the window to clear the cache - Leave ALL 3 Checked
  
  • 
    Downloaded Applets
    Downloaded Applications
    Other Files
    

  [*]Click OK on Delete Temporary Files Window

  Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.

  [*]Click OK to leave the Java Control Panel.

----------

Malwarebytes

Please open Malwarebytes, update it and then run a Quick Scan. Save the log that is created for your next reply.

----------

ESET Online Scanner

Go here to run an online scannner from ESET. Windows Vista/Windows 7 users will need to right click on their Internet Explorer shortcut, and select Run as Administrator

• Note: For browsers other than Internet Explorer, you will be prompted to download and install esetsmartinstaller_enu.exe. Click on the link and save the file to a convenient location. Double click on it to install and a new window will open. Follow the prompts.
  
• Turn off the real time scanner of any existing antivirus program while performing the online scan
  
• Tick the box next to YES, I accept the Terms of Use.
  
• Click Start
  
• When asked, allow the activex control to install
  
• Click Start
  
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  
• Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  
• Click Scan
  
• Wait for the scan to finish
  
• When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text file..."
  
• Save that text file on your desktop. Copy and paste the contents of that log as a reply to this topic.
  
• Close the ESET online scan, and let me know how things are now.
  

----------

[oriley]

Thanks Jeff,

System is running way better now!

Malwarebytes scan results below

ESET Online Scanner Results: No Threats Found

Malwarebytes Anti-Malware 1.65.1.1000

www.malwarebytes.org

Database version: v2012.11.22.03

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

andy :: 80SCYQ1 [administrator]

27/11/2012 7:45:23 AM

mbam-log-2012-11-27 (07-45-23).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 250480

Time elapsed: 2 minute(s), 12 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

[jeffce]

Good to hear!!

Providing there are no other malware related problems...

IT APPEARS THAT YOUR LOGS ARE NOW CLEAN SO LETS DO A COUPLE OF THINGS TO WRAP THIS UP!!

This infection appears to have been cleaned, but I can not give you any absolute guarantees. As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.

----------

The following will implement some cleanup procedures as well as reset System Restore points:

Press the Windows key + R and this will open the Run text box. Copy/paste the following text into the Run box as shown and click OK.

Combofix /Uninstall

(Note: There is a space between the ..X and the /U that needs to be there.)

----------

Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop. If you did not have Malwarebytes Antimalware before, I would keep it and run it weekly.

----------

Here are some tips to reduce the potential for spyware infection in the future:

1. Make your Internet Explorer more secure - This can be done by following these simple instructions:

• From within Internet Explorer click on the Tools menu and then click on Options.
  
• Click once on the Security tab
  
• Click once on the Internet icon so it becomes highlighted.
  
• Click once on the Custom Level button.
  
• Change the Download signed ActiveX controls to Prompt
  
• Change the Download unsigned ActiveX controls to Disable
  
• Change the Initialize and script ActiveX controls not marked as safe to Disable
  
• Change the Installation of desktop items to Prompt
  
• Change the Launching programs and files in an IFRAME to Prompt
  
• Change the Navigate sub-frames across different domains to Prompt
  
• When all these settings have been made, click on the OK button.
  
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
  
• Next press the Apply button and then the OK to exit the Internet Properties page.

2. FireFox If you use Firefox, I recommend installing the following add-ons to help make your Firefox browser more secure:

NoScript

AdBlock Plus

3. Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

4. Firewall

Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly. **There are firewalls that could be downloaded and used but I would personally only recommend using one of the following two below:

Online Armor Free

Agnitum Outpost Firewall Free

5. Make sure you keep your Windows OS current. Windows XP users can visit Windows update regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems. Without these you are leaving the back door open.

6. WOT (Web of Trust) As "Googling" is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites. WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.

7. Finally, I strongly recommend that you read Miekiemoes' great advice How to prevent malware.

Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.

[oriley]

Thanks Jeff,

Appreciate the support in removing this malware.

Very satisfied with the promptness of this service.

Andy

[jeffce]

You are more than welcome.

[LDTate]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!