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MBAM and uTorrent lead to blue screen of death


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Hello and :welcome:

Please run the following scanner and send back the logs.

Download DDS from one of the locations below and save to your Desktop

dds.scr

dds.com

Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.

How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click dds.scr or dds.com to run the tool, on Vista or Win 7 right click and select Run as administrator

Click the Run button if prompted with an Open File - Security Warning dialog box.

A black DOS console should open and run for a moment.


  • When done, DDS will open two (2) logs:

    • DDS.txt
    • Attach.txt

  • Save both reports to your desktop
  • Please include the following logs in your next reply: DDS.txt and Attach.txt
    You can ignore the note about zipping the Attach.txt file in most cases.

Dangers of P2P File Sharing and Illegal Downloading

Please be patient, someone will assist you as soon as possible

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  • Root Admin

The computer shows signs of probably being infected, and possibly other software or hardware issues.

==== Event Viewer Messages From Past Week ========
.
26-11-2012 18:30:30, Error: NetBT [4321] - The name "LAPTOP :0" could not be registered on the interface with IP address 192.168.2.46. The computer with the IP address 192.168.2.4 did not allow the name to be claimed by this computer.
26-11-2012 11:53:35, Error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{4860D008-FC16-432B-985F-02FA59CDE654} because another computer on the network has the same name. The server could not start.
26-11-2012 11:53:35, Error: NetBT [4321] - The name "LAPTOP :20" could not be registered on the interface with IP address 192.168.2.46. The computer with the IP address 192.168.2.4 did not allow the name to be claimed by this computer.
25-11-2012 22:42:49, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x00000019 (0x0000000000000020, 0xfffffa800e6ff5f0, 0xfffffa800e6ff850, 0x00000000042600d0). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 112512-15116-01.
25-11-2012 15:58:54, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000c2 (0x0000000000000007, 0x000000000000109b, 0x0000000085c40101, 0xfffffa800a05d900). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 112512-17955-01.
25-11-2012 15:58:49, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC discache GDMnIcpt gdwfpcd HookCentre NetBIOS NetBT nsiproxy Psched rdbss SABI SCDEmu spldr tdx VWiFiFlt Wanarpv6 WfpLwf
25-11-2012 15:58:48, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
25-11-2012 15:58:48, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
25-11-2012 15:58:48, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
25-11-2012 15:58:48, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
25-11-2012 15:58:48, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
25-11-2012 15:58:48, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
25-11-2012 15:58:48, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
25-11-2012 15:58:48, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
25-11-2012 15:58:48, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
25-11-2012 15:58:48, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
25-11-2012 15:11:09, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Portable Device Enumerator Service service, but this action failed with the following error: An instance of the service is already running.
25-11-2012 15:11:09, Error: Service Control Manager [7023] - The Windows Driver Foundation - User-mode Driver Framework service terminated with the following error: Insufficient system resources exist to complete the requested service.
25-11-2012 15:09:09, Error: Service Control Manager [7034] - The Diagnostic System Host service terminated unexpectedly. It has done this 1 time(s).
25-11-2012 15:09:09, Error: Service Control Manager [7031] - The WLAN AutoConfig service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
25-11-2012 15:09:09, Error: Service Control Manager [7031] - The Windows Driver Foundation - User-mode Driver Framework service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
25-11-2012 15:09:09, Error: Service Control Manager [7031] - The Windows Audio Endpoint Builder service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
25-11-2012 15:09:09, Error: Service Control Manager [7031] - The Superfetch service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
25-11-2012 15:09:09, Error: Service Control Manager [7031] - The Program Compatibility Assistant Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
25-11-2012 15:09:09, Error: Service Control Manager [7031] - The Portable Device Enumerator Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
25-11-2012 15:09:09, Error: Service Control Manager [7031] - The Human Interface Device Access service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
25-11-2012 15:09:09, Error: Service Control Manager [7031] - The Distributed Link Tracking Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
25-11-2012 15:09:09, Error: Service Control Manager [7031] - The Desktop Window Manager Session Manager service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
25-11-2012 15:08:31, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000c2 (0x0000000000000007, 0x000000000000109b, 0x000000000004387f, 0xfffffa800ccc8040). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 112512-15958-01.
25-11-2012 13:56:22, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
25-11-2012 13:56:22, Error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error %%-1073473535.
19-11-2012 15:55:35, Error: NetBT [4321] - The name "LAPTOP :0" could not be registered on the interface with IP address 192.168.2.46. The computer with the IP address 192.168.2.55 did not allow the name to be claimed by this computer.
19-11-2012 15:55:34, Error: NetBT [4321] - The name "LAPTOP :20" could not be registered on the interface with IP address 192.168.2.46. The computer with the IP address 192.168.2.55 did not allow the name to be claimed by this computer.
.
==== End Of File ===========================

Here are the steps needed to get your computer cleaned....

Please read the following so that you can begin the cleaning process:

Don't use any temporary file cleaners unless requested - this can cause data loss and make recovery difficult

You have 3 Options that you can choose from as listed below:

  • Option 1 —— Free Expert advice in the Malware Removal Forum
  • Option 2 —— Paying customer -- Contact Support via email
  • Option 3 —— Premium, Fee-Based Support

OPTION 1

As we don't deal with malware removal in the
General Malwarebytes' Anti-Malware Forum
, you need to start a topic in the

Malware Removal forum

so a qualified helper can help you fix any malware related problems or infections you may have.
  • Please read and follow the directions here, skipping any steps you are unable to complete.
  • After posting your new post, make sure under options, you select Follow this topic and choose Instantly,
    so that you're alerted when someone has replied to your post.

NOTE: Please do not post back to (bump) your topic within the first 48 hours.

Replying to your own posts changes the post count and helpers are looking for topics with zero replies.

If you reply to your own post helpers may think that you're already being helped and thus overlook your post.


    • If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.
      Or
    • You may send a Private Message to a Moderator asking for assistance.

OPTION 2

Alternatively, as a paying customer, you can contact the help desk
here

OPTION 3

If you would like to use our
Malwarebytes Premium Consumer Services
partner, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our
Malwarebytes Premium Services
support site.

Please be patient, someone will assist you as soon as possible.

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