dds.scr and dds.com won't run on Win XP 64 bit Pro

[CaribPhoto]

This is my first post in the forum. I have relied on Malwarebytes many times to solve any suspected infection issues.

One of my PCs runs Win XP Pro 64-bit. I read the instructions in this forum & downloaded dds.scr and dds.com. Neither will run.

An initial MB scan previously detected the following:

Malwarebytes Anti-Malware 1.65.1.1000

www.malwarebytes.org

Database version: v2012.11.24.02

Windows XP Service Pack 2 x64 NTFS

Internet Explorer 8.0.6001.18702

Administrator :: OPTERON175 [administrator]

11/23/2012 11:10:54 PM

mbam-log-2012-11-23 (23-10-54).txt

Scan type: Full scan (F:\|)

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 267905

Time elapsed: 32 minute(s), 36 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 1

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Regedit32 (Trojan.Agent) -> Data: F:\WINDOWS\SysWow64\regedit.exe -> Quarantined and deleted successfully.

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 1

F:\WINDOWS\SysWOW64\regedit.exe (Trojan.Agent) -> Delete on reboot.

(end)

They were successfully deleted & a follow-up scan found no threats.

Two days later I ran another scan & it found the same items, which again were deleted.

I'm not sure why it is reoccurring. That is why I tried the two dds files, but they can't help. Is this serious? I have noticed constant network activity on this PC even when no browser or email program is open. I disabled the network card until I can find out what is causing this.

Thanks.

[Maurice Naggar]

Hello CaribPhoto and welcome to MalwareBytes forums.

Tell me if you had done a "new" download of DDS (as opposed to running an old copy you might have had from before). But do as much as possible of the following.

Step 1

1. Go >> Here << and download ERUNT

(ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.)

2. Install ERUNT by following the prompts

(use the default install settings but say no to the portion that asks you to add ERUNT to the start-up folder, if you like you can enable this option later)

3. Start ERUNT

(either by double clicking on the desktop icon or choosing to start the program at the end of the setup)

4. Choose a location for the backup

(the default location is C:\WINDOWS\ERDNT which is acceptable).

5. Make sure that at least the first two check boxes are ticked

6. Press OK

7. Press YES to create the folder.

Step 2

Set Windows to show all files and all folders.

On your Desktop, double click My Computer, from the menu options, select tools, then Folder Options, and then select VIEW Tab and look at all of settings listed.

"CHECK" (turn on) Display the contents of system folders.

Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders.

Next, un-check Hide extensions for known file types.

Next un-check Hide protected operating system files.

NEXT:

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

For directions on how, see How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Do NOT turn off the firewall

Please download Rkill by Grinler and save it to your desktop.

• 
  

Link 2
Link 3
Link 4
Double-click on the Rkill desktop icon to run the tool.
If using Vista or Windows 7, right-click on it and Run As Administrator.
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
If not, delete the file, then download and use the one provided in Link 2.
If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
If the tool does not run from any of the links provided, please let me know.
If your antivirus program gives a prompt message, respond positive to allow RKILL to run.
If a malware-rogue gives a message regarding RKILL, proceed forward to running RKILL

IF you still have a problem running RKILL, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.

When all done, rkill.txt log file will be on your desktop. Copy & Paste contents of Rkill.txt into a reply.

More Information about Rkill can be found at this link: http://www.bleepingcomputer.com/forums/topic308364.html

Step 3

Download Random's System Information Tool (RSIT) by random/random from here and save it to your desktop.

• Double click on RSIT.exe to run RSIT.
  
• Click Continue at the disclaimer screen.
  
• Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

Step 4

Download Security Check by screen317 and save it to your Desktop: here or here

• Run Security Check
• Follow the onscreen instructions inside of the command window.
• A Notepad document should open automatically called checkup.txt; close Notepad. We will need this log, too, so remember where you've saved it!

Step 5
Close all open browsers at this point.
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
For directions on how, see How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
Do NOT turn off the firewall
Start Internet Explorer
Using Internet Explorer browser only, go to BitDefender Quickscan website:
http://quickscan.bitdefender.com
and click "Start Scan".
Observe your browser in case it shows a notice/message bar to allow download and installation of a tool.
Allow the download and install of qsax.cab from BitDefender. Right-click the IE info bar and select Install to install the BitDefender quick scan module.
If prompted, reply yes to allow it to run.
Press the Allow button and follow prompts.
Press the "Start Scan" once more.
You'll see the EULA in a pop-up window. Click the I accept & then the OK button
Note: The FAQ is here --> http://quickscan.bitdefender.com/faq/
and that QuickScan has no removal capability.
The site boasts a 60-second scan. Do have patience as it likely will take longer.
It may seem to stall at moments, but have patience; it will move on.
You'll see a progress bar at top right of window.
Hopefully you will see a No infections found in the bar-winddow. Press the View Log button.
The log report will show in your text editor. Save the log.
Do a Select ALL, Copy. Then paste contents into your next reply.
Step 6

• Download & SAVE to your Desktop >> Tigzy's RogueKillerfrom here << or
  >> from here <<
  
• Quit all programs that you may have started.
  
• Please disconnect any USB or external drives from the computer before you run this scan!
  
• For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.
  For Windows XP, double-click to start.
  
• Wait until Prescan has finished ...
  
• Click on Scan.
  
• Click on Report and copy/paste the content of the notepad into your next reply.

Step 7

RE-Enable your antivirus program.

Copy & Paste contents of Log.txt & Info.txt & Checkup.txt & log from Bitdefender & RogueKiller log.

Use separate replies as needed if logs do not fit into one reply box.

Edited November 26, 2012 by Maurice Naggar

[Maurice Naggar]

Are you still with us? Have you resolved your issues ?

[Maurice Naggar]

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