Remove I.E. Toolbar and Verify PC is Clean

[ipepper]

I recently used Malwarebytes to remove PUP "MyWebSearch" after noticing my browser was behaving strangely. However, the I.E. toolbar (AKA QuotationCafe_45) is still showing up in the I.E. Add-Ons. I also ran a HijackThis scan but when I clicked the “Analyze This” button I got an error "No Internet Connection Available." I tried turning off the Windows firewall and tried again with the same result.

I have removed various other bugs before and I would just like some help verifying I have sufficiently eradicated everything. The most recent Malwarebytes and HijackThis logs are below. I appreciate any help you can offer.

Thanks in advance,

Pepper

=============================================

Malwarebytes Anti-Malware 1.65.1.1000

www.malwarebytes.org

Database version: v2012.11.25.02

Windows XP Service Pack 3 x86 NTFS

Internet Explorer 8.0.6001.18702

Owner :: FAMILYROOM [administrator]

11/25/2012 9:25:15 AM

mbam-log-2012-11-25 (09-25-15).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P

Scan options disabled:

Objects scanned: 224652

Time elapsed: 8 minute(s), 19 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 18

HKLM\SYSTEM\CurrentControlSet\Services\QuotationCafe_45Service (PUP.MyWebSearch) -> Quarantined and deleted successfully.

HKCR\CLSID\{3b069953-cf59-4926-9d28-a4589c462859} (PUP.MyWebSearch) -> Quarantined and deleted successfully.

HKCR\TypeLib\{7abc0217-276f-4940-840e-2a0acbeb4249} (PUP.MyWebSearch) -> Quarantined and deleted successfully.

HKCR\Interface\{1D63CC1B-2217-4EEB-B89C-0C3BB3C46D7A} (PUP.MyWebSearch) -> Quarantined and deleted successfully.

HKCR\QuotationCafe_45.SettingsPlugin.1 (PUP.MyWebSearch) -> Quarantined and deleted successfully.

HKCR\QuotationCafe_45.SettingsPlugin (PUP.MyWebSearch) -> Quarantined and deleted successfully.

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3B069953-CF59-4926-9D28-A4589C462859} (PUP.MyWebSearch) -> Quarantined and deleted successfully.

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{3B069953-CF59-4926-9D28-A4589C462859} (PUP.MyWebSearch) -> Quarantined and deleted successfully.

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\QuotationCafe_45bar Uninstall (PUP.MyWebSearch) -> Quarantined and deleted successfully.

HKCR\CLSID\{8619595f-4eef-4164-b040-fb7436301a06} (PUP.MyWebSearch) -> Quarantined and deleted successfully.

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8619595F-4EEF-4164-B040-FB7436301A06} (PUP.MyWebSearch) -> Quarantined and deleted successfully.

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{8619595F-4EEF-4164-B040-FB7436301A06} (PUP.MyWebSearch) -> Quarantined and deleted successfully.

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{8619595F-4EEF-4164-B040-FB7436301A06} (PUP.MyWebSearch) -> Quarantined and deleted successfully.

HKCR\CLSID\{6ab96dd7-6e0c-4a7f-93e0-a8a47a685d81} (PUP.MyWebSearch) -> Quarantined and deleted successfully.

HKCR\CLSID\{8561f2a1-d885-4852-8289-81ae4ad0ad99} (PUP.MyWebSearch) -> Quarantined and deleted successfully.

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8561F2A1-D885-4852-8289-81AE4AD0AD99} (PUP.MyWebSearch) -> Quarantined and deleted successfully.

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{8561F2A1-D885-4852-8289-81AE4AD0AD99} (PUP.MyWebSearch) -> Quarantined and deleted successfully.

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{8561F2A1-D885-4852-8289-81AE4AD0AD99} (PUP.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Detected: 3

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|QuotationCafe Search Scope Monitor (PUP.MyWebSearch) -> Data: "C:\PROGRA~1\QUOTAT~2\bar\1.bin\45srchmn.exe" /m=2 /w /h -> Quarantined and deleted successfully.

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|QuotationCafe_45 Browser Plugin Loader (PUP.MyWebSearch) -> Data: C:\PROGRA~1\QUOTAT~2\bar\1.bin\45brmon.exe -> Quarantined and deleted successfully.

HKCU\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks|{6AB96DD7-6E0C-4A7F-93E0-A8A47A685D81} (PUP.MyWebSearch) -> Data: -> Quarantined and deleted successfully.

Registry Data Items Detected: 1

HKCU\SOFTWARE\Microsoft\Internet Explorer\Main|Start Page (PUP.MyWebsearch) -> Bad: (http://home.mywebsea...CFegWMgodxwIAaA) Good: (http://www.google.com) -> Quarantined and repaired successfully.

Folders Detected: 0

(No malicious items detected)

Files Detected: 7

C:\Program Files\QuotationCafe_45\bar\1.bin\45hkstub.dll (PUP.MyWebSearch) -> Delete on reboot.

C:\Program Files\QuotationCafe_45\bar\1.bin\45brstub.dll (PUP.MyWebSearch) -> Delete on reboot.

C:\Program Files\QuotationCafe_45\bar\1.bin\45SrchMn.exe (PUP.MyWebSearch) -> Delete on reboot.

C:\Program Files\QuotationCafe_45\bar\1.bin\45brmon.exe (PUP.MyWebSearch) -> Delete on reboot.

C:\Program Files\QuotationCafe_45\bar\1.bin\45barsvc.exe (PUP.MyWebSearch) -> Quarantined and deleted successfully.

C:\Program Files\QuotationCafe_45\bar\1.bin\45bar.dll (PUP.MyWebSearch) -> Quarantined and deleted successfully.

C:\Program Files\QuotationCafe_45\bar\1.bin\45SrcAs.dll (PUP.MyWebSearch) -> Quarantined and deleted successfully.

(end)

===========================================

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 11:56:17 AM, on 11/25/2012

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

c:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\logishrd\LVMVFM\UMVPFSrv.exe

C:\Program Files\ASUS\AsSysCtrlService\1.00.02\AsSysCtrlService.exe

C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe

C:\Program Files\Java\jre7\bin\jqs.exe

c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Microsoft Office\Office14\MSOSYNC.EXE

C:\Program Files\PrintKey2000\Printkey2000.exe

C:\Shared\Backup\Programs\Windows Utilities\Zoomit\ZoomIt.exe

C:\Program Files\MediaMonkey\MediaMonkey.exe

C:\WINDOWS\system32\wscntfy.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Microsoft Office\Office14\EXCEL.EXE

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users.WINDOWS\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office14\GROOVEEX.DLL

O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~3\Office14\URLREDIR.DLL

O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll

O3 - Toolbar: QuotationCafe - {99bced2f-1db3-4ecd-8e35-8906428a6cfe} - C:\Program Files\QuotationCafe_45\bar\1.bin\45bar.dll (file missing)

O4 - HKLM\..\Run: [ATIPTA] C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [OfficeSyncProcess] "C:\Program Files\Microsoft Office\Office14\MSOSYNC.EXE"

O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c

O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_287_ActiveX.exe -update activex

O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')

O4 - Startup: Printkey2000.lnk = C:\Program Files\PrintKey2000\Printkey2000.exe

O4 - Startup: Shortcut to ZoomIt.exe.lnk = Backup\Programs\Windows Utilities\Zoomit\ZoomIt.exe

O4 - Global Startup: AutorunsDisabled

O4 - Global Startup: VPN Client.lnk = ?

O8 - Extra context menu item: &Search - http://tbedits.quota...2012112118&cv=2

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office14\EXCEL.EXE/3000

O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~3\Office14\ONBttnIE.dll/105

O9 - Extra button: (no name) - AutorunsDisabled - (no file)

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O16 - DPF: Garmin Communicator Plug-In - https://static.garmi...inAxControl.CAB

O16 - DPF: {0D41B8C5-2599-4893-8183-00195EC8D5F9} (asusTek_sysctrl Class) - http://support.asus....k_sys_ctrl3.cab

O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlcdnet.asus....vex-2.2.5.0.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1285451521765

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.mi...b?1341341445343

O16 - DPF: {83A4D5A6-E2C1-4EDD-AD48-1A1C50BD06EF} (Image Uploader Control) - http://www.mejuba.co...geUploader6.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.ad...Plus/1.6/gp.cab

O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logme...trl.cab?lmi=724

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: ASUS System Control Service (AsSysCtrlService) - ASUSTeK Computer Inc. - C:\Program Files\ASUS\AsSysCtrlService\1.00.02\AsSysCtrlService.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe

O23 - Service: UMVPFSrv - Logitech Inc. - C:\Program Files\Common Files\logishrd\LVMVFM\UMVPFSrv.exe

--

End of file - 9098 bytes

[jeffce]

Hi and Welcome!! My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:

• I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  
• The fixes are specific to your problem and should only be used for the issues on this machine.
  
• Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  
• It's often worth reading through these instructions and printing them for ease of reference.
  
• If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  
• Please reply to this thread. Do not start a new topic.
  

IMPORTANT NOTE : Please do not delete anything unless instructed to.

DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your system inoperable and could require a full reinstall of your OS losing all your programs and data.

Vista and Windows 7 users:

These tools MUST be run from the executable (.exe) every time you run them

with Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

---------

Please download DDS from either of these links

LINK 1

LINK 2

and save it to your desktop.

• Disable any script blocking protection
  
• Right-click and Run as Administrator dds to run the tool.
  
• When done, two DDS.txt's will open.
  
• Save both reports to your desktop.
  

---------------------------------------------------

Please include the contents of the following in your next reply:

DDS.txt

Attach.txt

----------

Please download aswMBR to your desktop.

• Double click the aswMBR icon to run it.
  
• Click the Scan button to start scan.
  
• If you are asked to update the Avast Virus database please allow it to do so.
  
• When it finishes, press the save log button, save the logfile to your desktop and attach its contents in your next reply.
  

Click the image to enlarge it

----------

[ipepper]

Jeff,

Thanks for the quick response! I downloaded the tools, ran the scans and attached the logs here:

aswMBR.txt

attach.txt

dds.txt

[jeffce]

Please read through these instructions to familarize yourself with what to expect when this tool runs

Download ComboFix from one of these locations:

Link 1

Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : How to Disable your Security Programs
  
• Double click on ComboFix.exe & follow the prompts.
  
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.

2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.

3. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

4. If you get a message saying "Illegal operation attempted on a registry key that has been marked for deletion", please restart your computer.

----------

[ipepper]

Jeff, Here's the ComboFix log.

log.txt

[jeffce]

AdwCleaner

Please download AdwCleaner by Xplode onto your desktop.

• Double click on AdwCleaner.exe to run the tool.
  
• Click on Search.
  
• A logfile will automatically open after the scan has finished.
  
• Please post the contents of that logfile with your next reply.
  
• You can find the logfile at C:\AdwCleaner[R1].txt as well.
  

----------

[ipepper]

Jeff, Here's the AdwCleaner lo contents:

# AdwCleaner v2.009 - Logfile created 11/27/2012 at 22:28:31

# Updated 24/11/2012 by Xplode

# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)

# User : Owner - FAMILYROOM

# Boot Mode : Normal

# Running from : C:\Documents and Settings\Owner\Desktop\AdwCleaner.exe

# Option [search]

***** [services] *****

***** [Files / Folders] *****

Folder Found : C:\Documents and Settings\All Users.WINDOWS\Application Data\Ask

***** [Registry] *****

Key Found : HKCU\Software\APN PIP

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-6E41-4FD3-8538-502F5495E5FC}

Key Found : HKCU\Software\PIP

Key Found : HKLM\SOFTWARE\Classes\CLSID\{13119113-0854-469D-807A-171568457991}

Key Found : HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}

Key Found : HKLM\SOFTWARE\Classes\TypeLib\{03119103-0854-469D-807A-171568457991}

Key Found : HKLM\Software\Freeze.com

Key Found : HKLM\Software\PIP

***** [internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry is clean.

-\\ Google Chrome v23.0.1271.91

File : C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [1279 octets] - [27/11/2012 22:28:31]

########## EOF - C:\AdwCleaner[R1].txt - [1339 octets] ##########

[jeffce]

AdwCleaner

• Close all open programs and internet browsers.
  
• Double click on adwcleaner.exe to run the tool.
  
• Click on Delete.
  
• Confirm each time with Ok.
  
• You will be prompted to restart your computer. A text file will open after the restart.
  
• Please post the contents of that logfile with your next reply.
  
• You can find the logfile at C:\AdwCleaner[s1].txt as well.
  

----------

Post the new AdwCleaner and let me know how your system is running.

[ipepper]

Jeff, here's the adwcleaner Log:

# AdwCleaner v2.009 - Logfile created 11/28/2012 at 18:11:02

# Updated 24/11/2012 by Xplode

# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)

# User : Owner - FAMILYROOM

# Boot Mode : Normal

# Running from : C:\Documents and Settings\Owner\Desktop\AdwCleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

Folder Deleted : C:\Documents and Settings\All Users.WINDOWS\Application Data\Ask

***** [Registry] *****

Key Deleted : HKCU\Software\APN PIP

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-6E41-4FD3-8538-502F5495E5FC}

Key Deleted : HKCU\Software\PIP

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{13119113-0854-469D-807A-171568457991}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{03119103-0854-469D-807A-171568457991}

Key Deleted : HKLM\Software\Freeze.com

Key Deleted : HKLM\Software\PIP

***** [internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry is clean.

-\\ Google Chrome v23.0.1271.91

File : C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [1408 octets] - [27/11/2012 22:28:31]

AdwCleaner[s1].txt - [1357 octets] - [28/11/2012 18:11:02]

########## EOF - C:\AdwCleaner[s1].txt - [1417 octets] ##########

[jeffce]

How is your system running?

[ipepper]

It seems to take a little longer to boot than it should but it runs fine other than that.

[jeffce]

Ok....let's keep going....

Clear Java Cache

See this page for instructions on how to clear java's cache.

Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup)

• Under Temporary Internet Files, click the Delete Files button.
  
• There are three options in the window to clear the cache - Leave ALL 3 Checked
  
  • 
    Downloaded Applets
    Downloaded Applications
    Other Files
    

  [*]Click OK on Delete Temporary Files Window

  Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.

  [*]Click OK to leave the Java Control Panel.

----------

Malwarebytes

Please open Malwarebytes, update it and then run a Quick Scan. Save the log that is created for your next reply.

----------

ESET Online Scanner

Go here to run an online scannner from ESET. Windows Vista/Windows 7 users will need to right click on their Internet Explorer shortcut, and select Run as Administrator

• Note: For browsers other than Internet Explorer, you will be prompted to download and install esetsmartinstaller_enu.exe. Click on the link and save the file to a convenient location. Double click on it to install and a new window will open. Follow the prompts.
  
• Turn off the real time scanner of any existing antivirus program while performing the online scan
  
• Tick the box next to YES, I accept the Terms of Use.
  
• Click Start
  
• When asked, allow the activex control to install
  
• Click Start
  
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  
• Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  
• Click Scan
  
• Wait for the scan to finish
  
• When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text file..."
  
• Save that text file on your desktop. Copy and paste the contents of that log as a reply to this topic.
  
• Close the ESET online scan, and let me know how things are now.
  

----------

[ipepper]

Jeff,

I do not have a Java icon in the cotrol panel. This might be because MS Security Essentials detected a virus in the last Java update and removed the file?? I have since reinstalled SE because Windows security alerts kept reporting my anti-virus was turned off when it was not. Now the SE history log is empty so I can't tell you what the file or virus name was. Should I continue with the remaining instructions or re-install Java?

[jeffce]

Continue with the remaining instructions for Malwarebytes and ESET.

[ipepper]

Here's the Logs:

Malwarebytes Anti-Malware 1.65.1.1000

www.malwarebytes.org

Database version: v2012.11.29.11

Windows XP Service Pack 3 x86 NTFS

Internet Explorer 8.0.6001.18702

Owner :: FAMILYROOM [administrator]

11/29/2012 8:04:44 PM

mbam-log-2012-11-29 (20-04-44).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P

Scan options disabled:

Objects scanned: 223027

Time elapsed: 4 minute(s), 28 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

==================================

C:\Documents and Settings\Owner\Application Data\Sun\Java\Deployment\cache\6.0\22\504e4dd6-3f117b75 a variant of Java/TrojanDownloader.Agent.NDJ trojan

C:\Documents and Settings\Owner\Application Data\Sun\Java\Deployment\cache\6.0\38\4d809ea6-5cd07129 multiple threats

C:\Program Files\QuotationCafe_45\bar\1.bin\45datact.dll a variant of Win32/Toolbar.MyWebSearch.A application

C:\Program Files\QuotationCafe_45\bar\1.bin\45htmlmu.dll probably a variant of Win32/Toolbar.MyWebSearch.B application

C:\Program Files\QuotationCafe_45\bar\1.bin\45ieovr.dll probably a variant of Win32/Toolbar.MyWebSearch.P application

C:\Program Files\QuotationCafe_45\bar\1.bin\45Plugin.dll probably a variant of Win32/Toolbar.MyWebSearch application

C:\Program Files\QuotationCafe_45\bar\1.bin\45skin.dll a variant of Win32/Toolbar.MyWebSearch.P application

C:\Program Files\QuotationCafe_45\bar\1.bin\T8HTML.DLL probably a variant of Win32/Toolbar.MyWebSearch.F application

C:\Shared\Backup\Programs\Audio\WinAmp\winamp5581_full_emusic-7plus_en-us.exe Win32/OpenCandy application

C:\Shared\Backup\Programs\Coupon Printers\Coupons Dot Com Printer\CouponPrinter.exe probably a variant of Win32/Adware.Softomate.AD application

C:\Shared\Backup\Programs\DVD_Video\Players\VLCfree\VLC_32.exe a variant of Win32/InstallIQ application

C:\Shared\Backup\Programs\Utilities\PandoraRecovery Undelete\cnet_PandoraRecovery2_1_1Setup_exe.exe a variant of Win32/InstallCore.D application

C:\Shared\Backup\Programs\Winamp\winamp5601_full_emusic-7plus_en-us.exe Win32/OpenCandy application

C:\System Volume Information\_restore{4570B652-C7F7-4CE0-AD7E-071FC2591C4D}\RP747\A0069572.exe a variant of Win32/Toolbar.MyWebSearch.O application

C:\System Volume Information\_restore{4570B652-C7F7-4CE0-AD7E-071FC2591C4D}\RP747\A0069574.dll a variant of Win32/Toolbar.MyWebSearch.Q application

C:\System Volume Information\_restore{4570B652-C7F7-4CE0-AD7E-071FC2591C4D}\RP747\A0069575.dll Win32/Toolbar.MyWebSearch application

C:\System Volume Information\_restore{4570B652-C7F7-4CE0-AD7E-071FC2591C4D}\RP747\A0069576.dll a variant of Win32/Toolbar.MyWebSearch.Q application

C:\System Volume Information\_restore{4570B652-C7F7-4CE0-AD7E-071FC2591C4D}\RP747\A0069577.dll Win32/Toolbar.MyWebSearch application

[jeffce]

• Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the box below:

  
  ClearJavaCache::
  File::
  C:\Documents and Settings\Owner\Application Data\Sun\Java\Deployment\cache\6.0\22\504e4dd6-3f117b75 a variant of Java/TrojanDownloader.Agent.NDJ trojan
  C:\Documents and Settings\Owner\Application Data\Sun\Java\Deployment\cache\6.0\38\4d809ea6-5cd07129
  C:\Program Files\QuotationCafe_45\bar\1.bin\45datact.dll
  C:\Program Files\QuotationCafe_45\bar\1.bin\45htmlmu.dll
  C:\Program Files\QuotationCafe_45\bar\1.bin\45ieovr.dll
  C:\Program Files\QuotationCafe_45\bar\1.bin\45Plugin.dll
  C:\Program Files\QuotationCafe_45\bar\1.bin\45skin.dll
  C:\Program Files\QuotationCafe_45\bar\1.bin\T8HTML.DLL
  C:\Shared\Backup\Programs\Audio\WinAmp\winamp5581_full_emusic-7plus_en-us.exe
  C:\Shared\Backup\Programs\Coupon Printers\Coupons Dot Com Printer\CouponPrinter.exe
  C:\Shared\Backup\Programs\DVD_Video\Players\VLCfree\VLC_32.exe
  C:\Shared\Backup\Programs\Utilities\PandoraRecovery Undelete\cnet_PandoraRecovery2_1_1Setup_exe.exe
  C:\Shared\Backup\Programs\Winamp\winamp5601_full_emusic-7plus_en-us.exe
  

• Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.
  
  
• Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  
• Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  
• ComboFix may request an update; please allow it.
  
• ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  
• When finished, it shall produce a log for you. Post the contents of the log in your next reply.
  

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.

----------

[ipepper]

Here you go...

ComboFix 12-11-29.02 - Owner 11/29/2012 22:32:22.2.1 - x86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.500 [GMT -5:00]

Running from: c:\documents and settings\Owner\Desktop\ComboFix.exe

Command switches used :: c:\documents and settings\Owner\Desktop\CFScript.txt

AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}

FW: ZoneAlarm Firewall *Disabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

.

FILE ::

"c:\documents and settings\Owner\Application Data\Sun\Java\Deployment\cache\6.0\22\504e4dd6-3f117b75 a variant of Java/TrojanDownloader.Agent.NDJ trojan"

"c:\documents and settings\Owner\Application Data\Sun\Java\Deployment\cache\6.0\38\4d809ea6-5cd07129"

"c:\program files\QuotationCafe_45\bar\1.bin\45datact.dll"

"c:\program files\QuotationCafe_45\bar\1.bin\45htmlmu.dll"

"c:\program files\QuotationCafe_45\bar\1.bin\45ieovr.dll"

"c:\program files\QuotationCafe_45\bar\1.bin\45Plugin.dll"

"c:\program files\QuotationCafe_45\bar\1.bin\45skin.dll"

"c:\program files\QuotationCafe_45\bar\1.bin\T8HTML.DLL"

"c:\shared\Backup\Programs\Audio\WinAmp\winamp5581_full_emusic-7plus_en-us.exe"

"c:\shared\Backup\Programs\Coupon Printers\Coupons Dot Com Printer\CouponPrinter.exe"

"c:\shared\Backup\Programs\DVD_Video\Players\VLCfree\VLC_32.exe"

"c:\shared\Backup\Programs\Utilities\PandoraRecovery Undelete\cnet_PandoraRecovery2_1_1Setup_exe.exe"

"c:\shared\Backup\Programs\Winamp\winamp5601_full_emusic-7plus_en-us.exe"

.

.

((((((((((((((((((((((((( Files Created from 2012-10-28 to 2012-11-30 )))))))))))))))))))))))))))))))

.

.

2012-11-30 01:15 . 2012-11-30 01:15 -------- d-----w- c:\program files\ESET

2012-11-28 23:24 . 2012-11-08 15:00 6812136 ----a-w- c:\documents and settings\All Users.WINDOWS\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{02F08F6D-07D5-4973-A002-1E95201F55E0}\mpengine.dll

2012-11-28 23:23 . 2012-11-08 15:00 6812136 ----a-w- c:\documents and settings\All Users.WINDOWS\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2012-11-25 16:04 . 2012-11-25 16:04 388096 ----a-r- c:\documents and settings\Owner\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe

2012-11-25 16:03 . 2012-11-25 16:03 -------- d-----w- c:\program files\Trend Micro

2012-11-23 14:19 . 2012-11-23 14:19 -------- d-----w- C:\FFOutput

2012-11-22 14:50 . 2012-11-22 14:50 -------- d-----w- c:\program files\Microsoft Security Client

2012-11-21 23:39 . 2012-11-21 23:39 -------- d-----w- c:\program files\QuotationCafe_45

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2012-10-22 08:37 . 2004-08-12 14:09 1866368 ----a-w- c:\windows\system32\win32k.sys

2012-10-09 22:28 . 2012-04-02 23:07 696760 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2012-10-09 22:28 . 2011-06-04 16:19 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2012-10-02 18:04 . 2004-08-12 14:06 58368 ----a-w- c:\windows\system32\synceng.dll

2012-09-29 23:54 . 2010-11-30 03:41 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-09-25 03:16 . 2012-10-30 17:06 93672 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2012-09-18 22:38 . 2012-06-17 03:10 821736 ----a-w- c:\windows\system32\npdeployJava1.dll

2012-09-18 22:38 . 2011-12-04 01:07 746984 ----a-w- c:\windows\system32\deployJava1.dll

2010-12-27 03:18 . 2010-12-27 03:18 16896 ----a-w- c:\program files\wmdmhelper.dll

2010-12-27 03:18 . 2010-12-27 03:18 9216 ----a-w- c:\program files\fixrjb.exe

2010-12-27 03:18 . 2010-12-27 03:18 641024 ----a-w- c:\program files\rjbres.dll

2010-12-27 03:18 . 2010-12-27 03:18 45056 ----a-w- c:\program files\ierjplug.dll

2010-12-27 03:18 . 2010-12-27 03:18 360960 ----a-w- c:\program files\rjdlg.dll

2010-12-27 03:18 . 2010-12-27 03:18 34304 ----a-w- c:\program files\rjprog.dll

2010-12-27 03:18 . 2010-12-27 03:18 139264 ----a-w- c:\program files\dunzip32.dll

2010-12-27 03:18 . 2010-12-27 03:18 943344 ----a-w- c:\program files\cddblink.dll

2010-12-27 03:18 . 2010-12-27 03:18 1115376 ----a-w- c:\program files\cddbmusicid.dll

2010-12-27 03:18 . 2010-12-27 03:18 23552 ----a-w- c:\program files\tnetdtct.dll

2010-12-27 03:18 . 2010-12-27 03:18 2041072 ----a-w- c:\program files\cddbcontrol.dll

2010-12-27 03:18 . 2010-12-27 03:18 74240 ----a-w- c:\program files\tsasdk.dll

2010-12-27 03:18 . 2010-12-27 03:18 45056 ----a-w- c:\program files\mmcdda32.dll

2010-12-27 03:18 . 2010-12-27 03:18 48128 ----a-w- c:\program files\tpasdk.dll

2010-12-27 03:18 . 2010-12-27 03:18 67072 ----a-w- c:\program files\rpwa3260.dll

2010-12-27 03:18 . 2010-12-27 03:18 46800 ----a-w- c:\program files\rpshellsearch.dll

2010-12-27 03:18 . 2010-12-27 03:18 16296 ----a-w- c:\program files\realtfon.fon

2010-12-27 03:18 . 2010-12-27 03:18 369320 ----a-w- c:\program files\realconverter.exe

2010-12-27 03:18 . 2010-12-27 03:18 345768 ----a-w- c:\program files\convert.exe

2010-12-27 03:17 . 2010-12-27 03:17 390384 ----a-w- c:\program files\mc_enc_mp4v.dll

2010-12-27 03:17 . 2010-12-27 03:17 371880 ----a-w- c:\program files\realtrimmer.exe

2010-12-27 03:17 . 2010-12-27 03:17 119968 ----a-w- c:\program files\realshare.exe

2010-12-27 03:17 . 2010-12-27 03:17 72192 ----a-w- c:\program files\rjwmapln.dll

2010-12-27 03:17 . 2010-12-27 03:17 719360 ----a-w- c:\program files\dbghelp.dll

2010-12-27 03:17 . 2010-12-27 03:17 46592 ----a-w- c:\program files\rpau3260.dll

2010-12-27 03:17 . 2010-12-27 03:17 27824 ----a-w- c:\program files\rndevicedbbuilder.exe

2010-12-27 03:17 . 2010-12-27 03:17 88064 ----a-w- c:\program files\hxaudiodevicehook.dll

2010-12-27 03:17 . 2010-12-27 03:17 86528 ----a-w- c:\program files\rpplugprot.dll

2010-12-27 03:17 . 2010-12-27 03:17 63168 ----a-w- c:\program files\rpshell.dll

2010-12-27 03:17 . 2010-12-27 03:17 117448 ----a-w- c:\program files\rdsf3260.dll

2010-12-27 03:17 . 2010-12-27 03:17 9728 ----a-w- c:\program files\realjbox.exe

2010-12-27 03:17 . 2010-12-27 03:17 491168 ----a-w- c:\program files\realplay.exe

2010-12-27 03:17 . 2010-12-27 03:17 18120 ----a-w- c:\program files\rphelperapp.exe

2010-12-27 03:17 . 2010-12-27 03:17 415456 ----a-w- c:\program files\recordingmanager.exe

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"OfficeSyncProcess"="c:\program files\Microsoft Office\Office14\MSOSYNC.EXE" [2012-01-21 719672]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ATIPTA"="c:\program files\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE" [2006-02-10 344064]

"RTHDCPL"="RTHDCPL.EXE" [2009-06-12 17887232]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-05-27 413696]

"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-27 919008]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]

"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2012-09-12 947176]

.

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]

"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2010-12-21 519584]

.

c:\documents and settings\Owner\Start Menu\Programs\Startup\

Printkey2000.lnk - c:\program files\PrintKey2000\Printkey2000.exe [2010-10-6 869376]

.

c:\documents and settings\All Users.WINDOWS\Start Menu\Programs\Startup\

VPN Client.lnk - c:\windows\Installer\{21E247D4-5E27-4BEA-AA4D-19A81203FE2A}\Icon3E5562ED7.ico [N/A]

.

c:\documents and settings\All Users.WINDOWS\Start Menu\Programs\Startup\AutorunsDisabled

Kodak EasyShare software.lnk - c:\program files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2010-1-27 323584]

Printkey2000.lnk - c:\program files\PrintKey2000\Printkey2000.exe [2010-10-6 869376]

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]

@="Service"

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]

2012-07-27 20:51 919008 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ArcSoft Connection Service]

2010-03-18 16:19 207360 ----a-w- c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]

2010-12-27 03:17 274608 ----a-w- c:\program files\Update\realsched.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Turbo Key]

2009-11-24 20:25 1874432 ----a-w- c:\program files\ASUS\Turbo Key\TurboKey.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]

"DisableMonitoring"=dword:00000001

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Microsoft Office\\Office14\\GROOVE.EXE"=

"c:\\Program Files\\Microsoft Office\\Office14\\ONENOTE.EXE"=

"c:\\Program Files\\Microsoft Office\\Office14\\OUTLOOK.EXE"=

"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=

"c:\\WINDOWS\\system32\\mmc.exe"=

"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

"c:\\Program Files\\Logitech\\Vid HD\\Vid.exe"=

.

R2 AsSysCtrlService;ASUS System Control Service;c:\program files\ASUS\AsSysCtrlService\1.00.02\AsSysCtrlService.exe [11/21/2010 1:20 PM 90112]

R2 UMVPFSrv;UMVPFSrv;c:\program files\Common Files\LogiShrd\LVMVFM\UMVPFSrv.exe [1/18/2012 1:44 AM 450848]

S2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [7/13/2012 12:28 PM 160944]

S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [9/26/2010 2:00 PM 1684736]

S3 CompFilter;UVCCompositeFilter;c:\windows\system32\drivers\lvbusflt.sys [1/18/2012 1:44 AM 22176]

S3 MSSQL$UPSBAT;SQL Server (UPSBAT);c:\program files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [12/10/2010 5:29 PM 29293408]

S3 nosGetPlusHelper;getPlus® Helper 3004;c:\windows\System32\svchost.exe -k nosGetPlusHelper [8/12/2004 9:06 AM 14336]

S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\drivers\ssadbus.sys [1/21/2012 9:43 PM 96488]

S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\drivers\ssadmdfl.sys [1/21/2012 9:43 PM 12776]

S3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\drivers\ssadmdm.sys [1/21/2012 9:43 PM 121576]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

nosGetPlusHelper REG_MULTI_SZ nosGetPlusHelper

.

Contents of the 'Scheduled Tasks' folder

.

2012-11-30 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-02 22:28]

.

2012-11-29 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2012-04-30 00:34]

.

2012-11-30 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2012-04-30 00:34]

.

2012-11-26 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1390067357-606747145-839522115-1003Core.job

- c:\documents and settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2012-04-26 00:34]

.

2012-11-30 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1390067357-606747145-839522115-1003UA.job

- c:\documents and settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2012-04-26 00:34]

.

2012-11-29 c:\windows\Tasks\Microsoft Antimalware Scheduled Scan.job

- c:\program files\Microsoft Security Client\MpCmdRun.exe [2012-09-12 22:25]

.

2011-01-23 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-1390067357-606747145-839522115-1003.job

- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-11-05 16:33]

.

2012-11-29 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-1390067357-606747145-839522115-1007.job

- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-11-05 16:33]

.

2011-01-23 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-1390067357-606747145-839522115-1003.job

- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-11-05 16:33]

.

2012-11-25 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-1390067357-606747145-839522115-1007.job

- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-11-05 16:33]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~1\MICROS~3\Office14\ONBttnIE.dll/105

Trusted Zone: aspdeploy.com\*.umich.cp

Trusted Zone: av-fa-osoft01

Trusted Zone: umich.edu\*.businessobjects

Trusted Zone: umich.edu\*.businessobjects.mpathways.dsc

Trusted Zone: umich.edu\*.finops

Trusted Zone: umich.edu\*.wolverineaccess

Trusted Zone: umich.edu\businessobjects

Trusted Zone: umich.edu\wolverineaccess

TCP: DhcpNameServer = 75.75.76.76 75.75.75.75

DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/2.9.2.0/GarminAxControl.CAB

DPF: {83A4D5A6-E2C1-4EDD-AD48-1A1C50BD06EF} - hxxp://www.mejuba.com/member/usercontrols/Files/Scripts/ImageUploader6.cab

.

.

**************************************************************************

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catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2012-11-29 22:39

Windows 5.1.2600 Service Pack 3 NTFS

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scanning hidden processes ...

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scanning hidden autostart entries ...

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scanning hidden files ...

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scan completed successfully

hidden files: 0

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**************************************************************************

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--------------------- LOCKED REGISTRY KEYS ---------------------

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[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_4_402_287_ActiveX.exe,-101"

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[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

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[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_4_402_287_ActiveX.exe"

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[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

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[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

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[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

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[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

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[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Reinstall\Ótжþ* ]

"DisplayName"=""

"DeviceDesc"=""

"ProviderName"=""

"MFG"="?????"

"ReinstallString"="?µ\01"

"DeviceInstanceIds"=multi:"n\\download\\install\\driver\\2kxp_inf\\cx_19641.inf\00"

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--------------------- DLLs Loaded Under Running Processes ---------------------

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- - - - - - - > 'explorer.exe'(3108)

c:\windows\system32\WININET.dll

c:\progra~1\COMMON~1\MICROS~1\OFFICE14\Cultures\office.odf

c:\progra~1\MICROS~3\Office14\1033\GrooveIntlResource.dll

c:\program files\MediaMonkey\DeskPlayer.dll

c:\windows\system32\ieframe.dll

c:\windows\system32\webcheck.dll

c:\windows\system32\WPDShServiceObj.dll

c:\windows\system32\PortableDeviceTypes.dll

c:\windows\system32\PortableDeviceApi.dll

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Completion time: 2012-11-29 22:40:57

ComboFix-quarantined-files.txt 2012-11-30 03:40

ComboFix2.txt 2012-11-28 00:14

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Pre-Run: 20,307,427,328 bytes free

Post-Run: 20,325,285,888 bytes free

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- - End Of File - - 50876B274FB296CEAD4320F8FD7C36EE

[jeffce]

Great job! How is everything running?

[ipepper]

So far so good FYI - I noticed ZoneAlarm Firewall is recorded in the ComboFix logs. I uninstalled it some time ago.

[jeffce]

To completely remove ZoneAlarm you can download the removal tool from here. Run the tool, reboot your system and then let me know what remaining malware problems you are having.

[ipepper]

Jeff, everything seems to be running fine. Thanks for your help and the fast responses!

[jeffce]

Providing there are no other malware related problems...

IT APPEARS THAT YOUR LOGS ARE NOW CLEAN SO LETS DO A COUPLE OF THINGS TO WRAP THIS UP!!

This infection appears to have been cleaned, but I can not give you any absolute guarantees. As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.

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The following will implement some cleanup procedures as well as reset System Restore points:

Press the Windows key + R and this will open the Run box. Copy/paste the following text into the Run box as shown and click OK.

Combofix /Uninstall

(Note: There is a space between the ..X and the /U that needs to be there.)

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Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop.

If you didn't already have it I would keep Malwarebytes AntiMalware though.

Here are some tips to reduce the potential for spyware infection in the future:

1. Internet Explorer. Even if you don't use it as your main browser it should be kept up-to-date because that is the browser Windows uses for updates.

Make your Internet Explorer more secure - This can be done by following these simple instructions:

• From within Internet Explorer click on the Tools menu and then click on Options.
  
• Click once on the Security tab
  
• Click once on the Internet icon so it becomes highlighted.
  
• Click once on the Custom Level button.
  
• Change the Download signed ActiveX controls to Prompt
  
• Change the Download unsigned ActiveX controls to Disable
  
• Change the Initialize and script ActiveX controls not marked as safe to Disable
  
• Change the Installation of desktop items to Prompt
  
• Change the Launching programs and files in an IFRAME to Prompt
  
• Change the Navigate sub-frames across different domains to Prompt
  
• When all these settings have been made, click on the OK button.
  
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
  
• Next press the Apply button and then the OK to exit the Internet Properties page.

2. FireFox. If you use Firefox, I recommend installing the following add-ons to help make your Firefox browser more secure:

NoScript

AdBlock Plus

3. Enable Protected Mode in Internet Explorer. This helps Windows Vista users stay more protected from attack by running Internet Explorer with restricted privileges as well as reducing the ability to write, alter or destroy data on your system or install malicious code. To make sure this is running follow these steps:

• Open Internet Explorer
  
• Click on Tools > Internet Options
  
• Press Security tab
  
• Select Internet zone then place check next to Enable Protected Mode if not already done
  
• Do the same for Local Intranet, Trusted Sites and Restricted Sites and then press Apply
  
• Restart Internet Explorer and in the bottom right corner of your screen you will see Protected Mode: On showing you it is enabled.

4. Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

5. Firewall

Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly. I would personally only recommend using one of the following two below:

Online Armor Free

Agnitum Outpost Firewall Free

6. Make sure you keep your Windows OS current. Windows XP users can visit Windows update regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems. Without these you are leaving the back door open.

7. WOT (Web of Trust) As "Googling" is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites. WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.

8.Finally, I strongly recommend that you read How to Prevent Malware found here and also PC Safety and Security - What Do I Need?.

Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.

[ipepper]

Jeff, thanks for the help and advice. I will definately take the time to research malware prevention. ComboFix is uninstalled and I.E. security settings were already as recommended. One thing I forgot to ask... since Java is installed but does not show up in the control panel, should I reinstall it? MS Security Essentials did not like the last Java update so should I tell SE to trust it?

[jeffce]

MS Security Essentials did not like the last Java update so should I tell SE to trust it?

Yes that would be good. Sometimes if you run into problems with a download from a place you know is good you could disable your antivirus while doing the download and install.

Glad that I could help.

[Maurice Naggar]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!