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Hi, I recently had the displeasure of inadvertently installing a file sharing program going by the name of Zona.

It literally began installing at the same time I was downloading another file. When I realised what was happening I tried to stop it, but it was too late. Now Zona is parked all over my computer without a way to uninstall it. Now, it seems to have taken over my Google Chrome browser, directing me to some Russian home page.

I feel up to this point I've tried everything I can think of to remove Zona, but I'm not even close. Norton can't detect it, Malwarebytes can't, Adaware, and even it would seem Hijackthis can't detect it.

I'm not skilled by any means at coding or virus detection, so I hope someone here can perhaps dig deeper into this problem.


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Welcome to the forum, please start at the link below:


Post back the 2 logs here.....DDS.txt and Attach.txt



Please remove any usb or external drives from the computer before you run this scan!

Quit all running programs.

Please download and run RogueKiller to your desktop.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.


------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 48 hours, please send me a PM)

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Please download AdwCleaner from here and save it on your Desktop.

  1. Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
  2. Now click on the Search tab.
  3. Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.


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Not too much found....lets clear it out.....

  1. Please re-run AdwCleaner
  2. Click on Delete button.
  3. Confirm each time with OK if asked.
  4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.


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OK...now please run this one.................

thisisujrt.gif Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


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No problem...we'll get it fixed but we have to run the scans to do so.


Please download OTL from one of the links below:



http://oldtimer.geekstogo.com/OTL.com (<---renamed version)

Save it to your desktop.

Double click on the icon on your desktop.

Click the Scan All Users checkbox.

Push the Quick Scan button.

The scan will take about 10 minutes...depends on your hard drive size.

Two reports will open, copy and paste them in a reply here: (or attach them as .txt files)

OTL.txt <-- Will be opened

Extra.txt <-- Will be minimized


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Hi MrCharlie

Please find attached the log files from the OTL scan.

You might notice a program in the OTL.txt called 'Rambler'. This happens to be the Russian site that hijacked my homepage when Zona installed itself. I've managed to get my homepage back to normal, but it would seem by this OTL scan that it's still sitting in my computer somewhere.



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Please do this:


[*]Under the Custom Scans/Fixes box at the bottom, paste in bold


IE - HKU\S-1-5-21-3089440524-3002028695-2602208460-1000\..\SearchScopes\{448B4857-6864-497B-8E4A-3A56638E772B}: "URL" = http://nova.rambler....tm_campaign=c01

O3:64bit: - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.

O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.

O3 - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.

O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.

O3 - HKU\S-1-5-21-3089440524-3002028695-2602208460-1000\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll File not found

O3 - HKU\S-1-5-21-3089440524-3002028695-2602208460-1004\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll File not found

O4 - HKU\S-1-5-21-3089440524-3002028695-2602208460-1000..\Run: [AdobeBridge] File not found

O4 - HKLM..\Run: [searchProtection] C:\ProgramData\Search Protection\_run.bat File not found

O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found

[2012/11/23 16:09:34 | 000,000,000 | ---D | C] -- C:\Users\Stephen\AppData\Local\Rambler

[2012/11/23 16:09:30 | 000,000,000 | ---D | C] -- C:\Users\Stephen\AppData\Roaming\Rambler

[2012/11/23 16:07:59 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Zona

[2012/11/23 16:07:49 | 000,000,000 | ---D | C] -- C:\Users\Stephen\AppData\Roaming\Zona

[2012/11/23 16:09:28 | 000,000,778 | ---- | M] () -- C:\Users\Stephen\Desktop\Zona.lnk

[2012/11/23 16:09:28 | 000,000,778 | ---- | C] () -- C:\Users\Stephen\Desktop\Zona.lnk

[2012/11/23 16:09:30 | 000,000,000 | ---D | M] -- C:\Users\Stephen\AppData\Roaming\Rambler

[2012/11/23 20:43:39 | 000,000,000 | ---D | M] -- C:\Users\Stephen\AppData\Roaming\Zona

@Alternate Data Stream - 961 bytes -> C:\ProgramData\Microsoft:L9917IIVCvb9RrqWpyIQfMc0

@Alternate Data Stream - 174 bytes -> C:\ProgramData\TEMP:D287FACF

@Alternate Data Stream - 138 bytes -> C:\ProgramData\TEMP:A1EDB939

@Alternate Data Stream - 138 bytes -> C:\ProgramData\TEMP:07BF512B

@Alternate Data Stream - 1174 bytes -> C:\ProgramData\Microsoft:DVtJt2XCED4W68i7mKbxudP

@Alternate Data Stream - 1147 bytes -> C:\ProgramData\Microsoft:HX1KdAopvU77rFv0tsKeL

@Alternate Data Stream - 112 bytes -> C:\ProgramData\TEMP:D1B5B4F1

@Alternate Data Stream - 1106 bytes -> C:\Users\Stephen\AppData\Local\JhEMrnCKiY8jR2:5j9M1G0fiK8pcIu0M0VvXWf





[*]Then click the Run Fix button at the top

[*]Let the program run unhindered, when done it will say "Fix Complete press ok to open the log"

[*]Please post that log in your next reply. Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTL\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.


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We'll do that later.

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!

MrC (be back in a little while)

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Results of screen317's Security Check version 0.99.55

Windows Vista Service Pack 2 x64 (UAC is disabled!)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Disabled!

Norton Internet Security

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

JavaFX 2.1.1

Java 6 Update 31

Java 7 Update 6

Java 7 Update 9

Adobe Reader 9 Adobe Reader out of Date!

Google Chrome 21.0.1180.83

Google Chrome 21.0.1180.89

Google Chrome 22.0.1229.79

Google Chrome 22.0.1229.92

Google Chrome 22.0.1229.94

Google Chrome 23.0.1271.64

````````Process Check: objlist.exe by Laurent````````

Norton ccSvcHst.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 7 % Defragment your hard drive soon! (Do NOT defrag if SSD!)

````````````````````End of Log``````````````````````

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Java™ 6 Update 31 <----please uninstall from add/remove programs

Java 7 Update 6 <----please uninstall from add/remove programs

Java 7 Update 9 <----OK

Adobe Reader 9 Adobe Reader out of Date! <----please check for an update

You have out dated programs on the system which are vulnerable to malware.

Please update or uninstall them

Info on doing that can be found in my Preventive Maintenance


A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /


Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)


Please download OTL from one of the links below: (you may already have OTL on the system)




Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, etc....


Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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This topic is now closed to further replies.

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