What Malwarebytes' Anti-Malware didn't remove

[Mrtorres]

This is what I'm having problems removing completely from my PC using XP pro and the Malwarebytes' Anti-Malware program, Malwarebytes' Anti-Malware 1.34

C:\WINDOWS\Temp\~tmpb.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

C:\WINDOWS\Temp\~tmpd.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Windows 5.1.2600 Service Pack 3

26/02/2009 1:29:39 AM

mbam-log-2009-02-26 (01-29-39).txt

Scan type: Quick Scan

Objects scanned: 59648

Time elapsed: 2 minute(s), 56 second(s)

Memory Processes Infected: 2

Memory Modules Infected: 0

Registry Keys Infected: 9

Registry Values Infected: 2

Registry Data Items Infected: 2

Folders Infected: 6

Files Infected: 8

Memory Processes Infected:

C:\WINDOWS\Temp\~tmpa.exe (Trojan.FakeAlert) -> Unloaded process successfully.

C:\WINDOWS\Temp\~tmpc.exe (Trojan.FakeAlert) -> Unloaded process successfully.

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CLASSES_ROOT\xml.xml (Trojan.FakeAlert) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\CLSID\{500bca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{500bca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{500bca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\xml.xml.1 (Trojan.FakeAlert) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Cognac (Rogue.Multiple) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\CrucialSoft Ltd (Rogue.MSantispyware2009) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ms antispyware 2009 5.7 (Rogue.MSAntiSpyware) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\MSFox (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ms antispyware 2009 (Rogue.Multiple) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cognac (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Data Items Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowHelp (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSMHelp (Hijack.Help) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:

C:\Users\All Users\Application Data\CrucialSoft Ltd (Rogue.Multiple) -> Quarantined and deleted successfully.

C:\Users\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009 (Rogue.Multiple) -> Quarantined and deleted successfully.

C:\Users\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\SAVED (Rogue.Multiple) -> Quarantined and deleted successfully.

C:\Users\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\DELETED (Rogue.Multiple) -> Quarantined and deleted successfully.

C:\Users\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\LOG (Rogue.Multiple) -> Quarantined and deleted successfully.

C:\Users\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\BASE (Rogue.Multiple) -> Quarantined and deleted successfully.

Files Infected:

C:\WINDOWS\system32\msxml71.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.

C:\Users\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\msas2009.exe (Rogue.Multiple) -> Quarantined and deleted successfully.

C:\Users\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\LOG\20090226011333828.log (Rogue.Multiple) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\7z.exe (Trojan.Agent) -> Quarantined and deleted successfully.

C:\WINDOWS\Temp\~tmpa.exe (Trojan.FakeAlert) -> Delete on reboot.

C:\WINDOWS\Temp\~tmpb.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

C:\WINDOWS\Temp\~tmpd.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

C:\WINDOWS\Temp\~tmpc.exe (Trojan.FakeAlert) -> Delete on reboot.

This is my log file after running the program but after restarting my PC the malware has not been removed and is back and running can you please help me with this problem anyone from tec support or forums.

Thank you

Sincerely

Mrtorres

[Electrobrandino]

hmmm...it may be something else "respawning" them at every boot...ive seen this before...I would either try running a full scan and checking again, or do the following...

Hello and Welcome to Malwarebytes.org

If you're having Malware related issues with your computer that you're unable to resolve.

1. Please read and follow the instructions provided here: What do I do now?

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[Electrobrandino]

the only reason I recommend doing a full scan is that the FULL scan will pick up any other TRACES of the viruses. It may very well be the TRACES that are causing the "respawn"

But even if that does get rid of said TRACES, still post up ur HJT log in the HJT forums so they can better analyze it and then you can relax

[Electrobrandino]

I see that you have posted over in the HJT threads. Good choice

Im sure someone will be there to help you in no time.

CHEERS!