userinit.exe and explorer.exe trojan infected, explorer.exe doesn't load.

Antony · February 26, 2009

Hey. I used a different guide on the forum to get rid of viruses I had and that all worked, so thanks for that. My anti virus (AVG Internet security) keeps saying userinit.exe, explorer.exe. winlogon.exe and alg.exe and infected with trojans, yet I can't seem to disinfect them. I'm guessing the infection is the reason explorer.exe and my welcome screen/user logon doesn't automatically load. My background loads then I have to press ctrl alt del and run explorer.exe as a task to get it loaded.

Here are my logs:

Malwarebytes' Anti-Malware 1.34

Database version: 1802

Windows 5.1.2600 Service Pack 3

26/02/2009 10:44:41

mbam-log-2009-02-26 (10-44-41).txt

Scan type: Quick Scan

Objects scanned: 65781

Time elapsed: 5 minute(s), 44 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

=============================

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 10:45:53, on 26/02/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\PROGRA~1\AVG\AVG8\avgfws8.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\PROGRA~1\AVG\AVG8\avgnsx.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\system32\svchost.exe

C:\PROGRA~1\AVG\AVG8\avgemc.exe

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\PROGRA~1\AVG\AVG8\avgtray.exe

C:\HP\KBD\KBD.EXE

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\WINDOWS\ALCWZRD.EXE

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

C:\WINDOWS\explorer.exe

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\PROGRA~1\AVG\AVG8\aAvgApi.exe

C:\WINDOWS\system32\notepad.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.isohunt.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = socks=

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local

R3 - URLSearchHook: isoHunt Toolbar - {a6e4a4eb-d169-4e99-8988-250fcbafe767} - C:\Program Files\isoHunt\tbiso1.dll

F2 - REG:system.ini: UserInit=C:\WINDOWS\explorer.exe,

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL

O2 - BHO: isoHunt Toolbar - {a6e4a4eb-d169-4e99-8988-250fcbafe767} - C:\Program Files\isoHunt\tbiso1.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: isoHunt Toolbar - {a6e4a4eb-d169-4e99-8988-250fcbafe767} - C:\Program Files\isoHunt\tbiso1.dll

O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab

O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/pr01/resources/MSNPUpld.cab

O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Facebo...toUploader3.cab

O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab

O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab

O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn2/inst...ctDetection.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1194776829765

O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols/fscax.cab

O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab56907.cab

O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab56986.cab

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll

O23 - Service: Application Layer Gateway Service (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe

O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe

O23 - Service: EasyHideIP - Unknown owner - C:\Program Files\Easy-Hide-IP\services\EasyHideIp.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe

O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe

--

End of file - 8570 bytes

AdvancedSetup · February 26, 2009

See if you can run one of these. You may have a file infecting virus.

Please download to your Desktop: Dr.Web CureIt

After the file has downloaded, disable your current Anti-Virus and disconnect from the Internet
Doubleclick the drweb-cureit.exe file, then click the Start button, then the OK button to perform an Express Scan.
This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it.
Once the short scan has finished, Click on the Complete scan radio button.
Then click on the Settings menu on top, the select Change Settings or press the F9 key. You can also change the Language
Choose the Scanning tab and I recomend leaving the Heuristic analysis enabled (this can lead to False Positives though)
On the File types tab ensure you select All files
Click on the Actions tab and set the following:
- Objects Infected objects = Cure, Incurable objects = Move, Suspicious objects = Report
- Infected packages Archive = Move, E-mails = Report, Containers = Move
- Malware Adware = Move, Dialers = Move, Jokes = Move, Riskware = Move, Hacktools = Move
- Do not change the Rename extension - default is: #??
- Leave the default save path for Moved files here: %USERPROFILE%\DoctorWeb\Quarantine\
- Leave prompt on Action checked
[*]On the Log file tab leave the Log to file checked.
[*]Leave the log file path alone: %USERPROFILE%\DoctorWeb\CureIt.log
[*]Log mode = Append
[*]Encoding = ANSI
[*]Details Leave Names of file packers and Statistics checked.
[*]Limit log file size = 2048 KB and leave the check mark on the Maximum log file size.
[*]On the General tab leave the Scan Priority on High
[*]Click the Apply button at the bottom, and then the OK button.
[*]On the right side under the Dr Web Anti-Virus Logo you will see 3 little buttons. Click the left VCR style Start button.
[*]In this mode it will scan Boot sectors of all disks, All removable media, and all local drives
[*]The more files and folders you have the longer the scan will take. On large drives it can take hours to complete.
[*]When the Cure option is selected, an additional context menu will open. Select the necessary action of the program, if the curing fails.
[*]Click 'Yes to all' if it asks if you want to cure/move the files.
[*]This will move it to the %USERPROFILE%\DoctorWeb\Quarantine\ folder if it can't be cured. (in this case we need samples)
[*]After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
[*]Save the report to your Desktop. The report will be called DrWeb.csv
[*]Close Dr.Web Cureit.
[*]Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
[*]After reboot, post the contents of the log from Dr.Web you saved previously to your Desktop in your next reply with a new hijackthis log.

OR if you can't run that, then try this.

Avira AntiVir Rescue System

Requires access to a working computer with a CD/DVD burner to create a bootable CD.

Download the
Avira AntiVir Rescue System
from
here
Place a blank CD in your burner and double-click on the downloaded file.
The program will automatically burn the CD for you.
Place the burned CD into the affected computer and start the computer from this CD.
On the bottom left side of the screen there are 2 flags. Using your mouse click on the British flag to use English.
Click on the
Configuration
button.
- Select
  Scan all files
- Select
  Try to repair infected files
  and
  Rename files, if they cannot be removed
- Select
  Scan for dialers
- Select
  Scan for joke programs (Jokes)
- Select
  Scan for games
- Select
  Scan for spyware (SPR)
[*]
Click on
Virus scanner
[*]
Click on
Start scanner
at the bottom of the screen
[*]
Currently the program does not support saving a log. Write down the amount of items for Records, Suspect files, and Warnings

The Avira AntiVir Rescue System is a Linux-based application that allows accessing computers that cannot be booted anymore and is updated several times a day so that the most recent security updates are always available.

Screen resolution problems

Please see the post

here

if you're unable to view the entire screen of Avira.

Antony · February 26, 2009

Right did it, sorry it took so long. Here are the logs :rolleyes:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 17:28:20, on 26/02/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\explorer.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\PROGRA~1\AVG\AVG8\avgfws8.exe

C:\Program Files\Easy-Hide-IP\services\EasyHideIp.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Easy-Hide-IP\services\EasyHideIP-Server2\Easy-Hide-IPS2.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Easy-Hide-IP\services\EasyHideIP-Server2\EasyHideIP-Server2.exe

C:\Program Files\Easy-Hide-IP\services\EasyHideIP-Server1\EasyHideIP-Server1.exe

C:\PROGRA~1\AVG\AVG8\avgemc.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\PROGRA~1\AVG\AVG8\avgnsx.exe

C:\PROGRA~1\AVG\AVG8\avgtray.exe

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\HP\KBD\KBD.EXE

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\WINDOWS\ALCWZRD.EXE

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Microsoft Office\Office10\EXCEL.EXE

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\PROGRA~1\AVG\AVG8\aAvgApi.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe