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Infected!


Moolish

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Haha, I'm kind of new here.

But yeah. I've noticed that I had a couple of viruses on my computer, aaand after attempting to remove them once with Malwarebytes... they still popped up again in the second log.

Well one of them was removed, but there are two others!

I haven't seen any virus-y effects -- I looked these up and they haven't done anything, but I still want to play it safe, you know?

I got the Attach.txt and the DDS.txt files ready... But I'm not sure if I should post them or attach them, so just tell me when they're needed!

Yeah. I hope I'm doing this right.

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  • Staff

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

I need to get some reports to get a base to start from so I need you to run these programs first.

-DeFogger-

  • Please download
DeFogger to your desktop.
Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK

Do not re-enable these drivers until otherwise instructed.

-Security Check-

  • Download Security Check by screen317 from
here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-Download DDS-

  • Please download DDS from one of the links below and save it to your desktop:
    dds_scr.gif
    Download DDS and save it to your desktop
Link1
Link2
Link3
  • Double-Click on dds.scr and a command window will appear. This is normal.
  • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt

    [*]A window will open instructing you save & post the logs

    [*]Save the logs to a convenient place such as your desktop

    [*]Copy the contents of both logs & post in your next reply

information and logs

  • In your next post I need the following
  1. both reports from DDS
  2. report from security check
  3. let me know of any problems you may have had

Gringo

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Aye aye, capt'n!

Let's see... everything went well. I didn't have to save the logs because they just popped up as files on my desktop, blah blah.

Here's the DDS, Attach and security check reports -- in that order.

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 9.0.8112.16455 BrowserJavaVersion: 10.7.2

Run by Avery at 15:05:56 on 2012-11-21

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6052.3894 [GMT -5:00]

.

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\windows\system32\lsm.exe

C:\windows\system32\svchost.exe -k DcomLaunch

C:\windows\system32\svchost.exe -k RPCSS

C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\windows\system32\svchost.exe -k netsvcs

C:\windows\system32\svchost.exe -k LocalService

C:\Program Files\WTouch\WTouchService.exe

C:\windows\system32\svchost.exe -k NetworkService

C:\windows\system32\WLANExt.exe

C:\windows\System32\spoolsv.exe

C:\windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Intel\WiFi\bin\EvtEng.exe

C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe

C:\windows\system32\svchost.exe -k imgsvc

C:\windows\system32\Pen_Tablet.exe

C:\windows\system32\ThpSrv.exe

C:\windows\system32\TODDSrv.exe

C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe

C:\Program Files\TOSHIBA\TECO\TecoService.exe

C:\windows\system32\wbem\wmiprvse.exe

C:\windows\system32\wbem\unsecapp.exe

C:\windows\system32\Dwm.exe

C:\windows\Explorer.EXE

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\windows\System32\rundll32.exe

C:\windows\SYSTEM32\WISPTIS.EXE

C:\windows\SYSTEM32\WISPTIS.EXE

C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe

C:\Program Files\WTouch\WTouchUser.exe

C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe

C:\windows\system32\taskhost.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe

C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe

C:\windows\system32\WTablet\Pen_TabletUser.exe

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Windows\System32\ThpSrv.exe

C:\Program Files\TOSHIBA\TECO\Teco.exe

C:\windows\system32\Pen_Tablet.exe

C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe

C:\Program Files\TOSHIBA\FlashCards\Hotkey\TcrdKBB.exe

C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe

C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe

C:\Windows\System32\StikyNot.exe

C:\Program Files (x86)\McAfee Security Scan\3.0.285\SSScheduler.exe

C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe

C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe

C:\windows\system32\SearchIndexer.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\windows\system32\wbem\unsecapp.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\HPNetworkCommunicator.exe

C:\windows\system32\taskeng.exe

C:\Program Files (x86)\TOSHIBA\widimon\widimon.exe

C:\windows\system32\igfxext.exe

C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe

C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\windows\System32\svchost.exe -k secsvcs

C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe

C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe

C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe

C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe

C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE

C:\Users\Avery\Desktop\Defogger.exe

C:\windows\system32\svchost.exe -k defragsvc

C:\windows\SysWOW64\notepad.exe

C:\windows\system32\igfxsrvc.exe

C:\windows\system32\wbem\wmiprvse.exe

C:\windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://start.toshiba.com/?cid=C001B2Y

uDefault_Page_URL = hxxp://start.toshiba.com/?cid=C001B2Y

uProxyOverride = <local>;*.local

uWindows: Load = C:\Users\Avery\LOCALS~1\Temp\msvehea.bat

mWinlogon: Userinit = userinit.exe,

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll

BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll

uRun: [HP Deskjet 3050A J611 series (NET)] "C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe" -deviceID "CN15C4C17K05PJ:NW" -scfn "HP Deskjet 3050A J611 series (NET)" -AutoStart 1

uRun: [RESTART_STICKY_NOTES] C:\windows\System32\StikyNot.exe

uRun: [DW6] "C:\Program Files (x86)\The Weather Channel FW\Desktop\DesktopWeather.exe"

uRun: [AdobeBridge] <no file>

mRun: [sVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL

mRun: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP

mRun: [KeNotify] "C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe" LPCM

mRun: [TSleepSrv] C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe

mRun: [DelayTSS] "C:\Program Files\Toshiba\DelayTSS\DelayTSS.exe"

mRun: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot

mRun: [ROC_ROC_NT] "C:\Program Files (x86)\AVG Secure Search\ROC_ROC_NT.exe" / /PROMPT /CMPID=ROC_NT

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [switchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

mRun: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\3.0.285\SSScheduler.exe

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~3\Office14\ONBttnIE.dll/105

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab

TCP: NameServer = 192.168.1.1

TCP: Interfaces\{FA10D941-D0C8-4E58-B757-778EEDC475AA} : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{FA10D941-D0C8-4E58-B757-778EEDC475AA}\255637E65647F57457563747 : DHCPNameServer = 10.171.12.5 10.171.12.37 10.171.12.69

TCP: Interfaces\{FA10D941-D0C8-4E58-B757-778EEDC475AA}\36279626 : DHCPNameServer = 192.168.2.1 65.32.5.111 65.32.5.112

TCP: Interfaces\{FA10D941-D0C8-4E58-B757-778EEDC475AA}\553464F57457563747 : DHCPNameServer = 132.170.254.11 132.170.254.12 8.8.8.8

TCP: Interfaces\{FA10D941-D0C8-4E58-B757-778EEDC475AA}\553464F575051423 : DHCPNameServer = 10.171.12.5 10.171.12.37 10.171.12.69

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\MP3 Skype Recorder\Skype4COM.dll

SSODL: WebCheck - <orphaned>

x64-mStart Page = hxxp://start.toshiba.com/

x64-mDefault_Page_URL = hxxp://start.toshiba.com/

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\x64\TOSHIBAMediaControllerIE.dll

x64-Run: [igfxTray] C:\windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\windows\System32\igfxpers.exe

x64-Run: [TPwrMain] C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE

x64-Run: [HSON] C:\Program Files (x86)\TOSHIBA\TBS\HSON.exe

x64-Run: [TCrdMain] C:\Program Files (x86)\TOSHIBA\FlashCards\TCrdMain.exe

x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s

x64-Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE3 /MAXX3

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

x64-Run: [ThpSrv] C:\windows\System32\thpsrv /logon

x64-Run: [Teco] "C:\Program Files (x86)\TOSHIBA\TECO\Teco.exe" /r

x64-Run: [intelPAN] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel PAN Tray

x64-Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe

x64-Run: [TosWaitSrv] C:\Program Files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe

x64-Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe

x64-Run: [TosNC] C:\Program Files (x86)\Toshiba\BulletinBoard\TosNcCore.exe

x64-Run: [TosReelTimeMonitor] C:\Program Files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe

x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Avery\AppData\Roaming\Mozilla\Firefox\Profiles\r073luzl.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPAUTHZ.DLL

FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\Common Files\Wolfram Research\Browser\8.0.4.2609412\npmathplugin.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprpplugin.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll

FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll

FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_5_502_110.dll

FF - plugin: C:\windows\SysWOW64\npDeployJava1.dll

FF - plugin: C:\windows\SysWOW64\npmproxy.dll

FF - ExtSQL: 2012-10-08 15:02; {0153E448-190B-4987-BDE1-F256CADA672F}; C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext

.

============= SERVICES / DRIVERS ===============

.

R0 PxHlpa64;PxHlpa64;C:\windows\System32\drivers\PxHlpa64.sys [2012-8-7 52856]

R0 Thpdrv;TOSHIBA HDD Protection Driver;C:\windows\System32\drivers\thpdrv.sys [2011-3-23 36992]

R0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;C:\windows\System32\drivers\Thpevm.sys [2009-6-29 14784]

R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\System32\drivers\tos_sps64.sys [2012-2-28 482384]

R2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;C:\Program Files (x86)\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe [2008-9-16 169312]

R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-11-14 399432]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-8-1 676936]

R2 TabletServicePen;TabletServicePen;C:\windows\System32\Pen_Tablet.exe [2012-6-21 5414184]

R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2011-5-24 294848]

R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\System32\drivers\TVALZFL.sys [2009-6-19 14472]

R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-2-28 2656280]

R2 WTouchService;WTouch Service;C:\Program Files\WTouch\WTouchService.exe [2012-6-21 127272]

R3 CeKbFilter;CeKbFilter;C:\windows\System32\drivers\CeKbFilter.sys [2012-2-28 20592]

R3 IntcDAud;Intel® Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2010-10-15 317440]

R3 iwdbus;IWD Bus Enumerator;C:\windows\System32\drivers\iwdbus.sys [2011-8-5 25496]

R3 MBAMProtector;MBAMProtector;C:\windows\System32\drivers\mbam.sys [2012-8-1 25928]

R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\windows\System32\drivers\nusb3hub.sys [2011-2-10 82432]

R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\windows\System32\drivers\nusb3xhc.sys [2011-2-10 181760]

R3 PGEffect;Pangu effect driver;C:\windows\System32\drivers\PGEffect.sys [2012-2-28 38096]

R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2012-2-28 413800]

R3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2012-2-28 57216]

R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2011-6-10 138152]

R3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2011-7-1 828856]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-6-7 160944]

S3 intaud_WaveExtensible;Intel WiDi Audio Device;C:\windows\System32\drivers\intelaud.sys [2011-8-5 34200]

S3 JMCR;JMCR;C:\windows\System32\drivers\jmcr.sys [2011-1-31 174168]

S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\3.0.285\McCHSvc.exe [2012-9-5 234776]

S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2011-6-1 340240]

S3 npggsvc;nProtect GameGuard Service;C:\windows\System32\GameMon.des -service --> C:\windows\System32\GameMon.des -service [?]

S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]

S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]

S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]

S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2012-7-9 52736]

S3 wacmoumonitor;Wacom Mode Helper;C:\windows\System32\drivers\wacmoumonitor.sys [2012-6-21 18216]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2012-6-25 1255736]

.

=============== Created Last 30 ================

.

2012-11-20 12:04:28 9125352 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{5EA232E6-E37E-49D9-94B2-43337E5D72D0}\mpengine.dll

2012-11-17 21:47:58 -------- d-----w- C:\ProgramData\regid.1986-12.com.adobe

2012-11-17 21:23:44 -------- d-----w- C:\Users\Avery\Adobe Photoshop CS6

2012-11-17 21:21:39 -------- d-----w- C:\Users\Avery\AppData\Roaming\com.adobe.downloadassistant.AdobeDownloadAssistant

2012-11-17 21:21:37 -------- d-----w- C:\Program Files (x86)\Adobe Download Assistant

2012-11-16 07:29:01 2560 ----a-w- C:\windows\System32\drivers\en-US\wdf01000.sys.mui

2012-11-16 07:28:59 9728 ----a-w- C:\windows\System32\Wdfres.dll

2012-11-16 07:28:59 785512 ----a-w- C:\windows\System32\drivers\Wdf01000.sys

2012-11-16 07:28:59 54376 ----a-w- C:\windows\System32\drivers\WdfLdr.sys

2012-11-16 07:20:39 87040 ----a-w- C:\windows\System32\drivers\WUDFPf.sys

2012-11-16 07:20:39 84992 ----a-w- C:\windows\System32\WUDFSvc.dll

2012-11-16 07:20:39 744448 ----a-w- C:\windows\System32\WUDFx.dll

2012-11-16 07:20:39 45056 ----a-w- C:\windows\System32\WUDFCoinstaller.dll

2012-11-16 07:20:39 229888 ----a-w- C:\windows\System32\WUDFHost.exe

2012-11-16 07:20:39 198656 ----a-w- C:\windows\System32\drivers\WUDFRd.sys

2012-11-16 07:20:39 194048 ----a-w- C:\windows\System32\WUDFPlatform.dll

2012-11-14 20:14:40 -------- d-----w- C:\windows\SysWow64\spool

2012-11-14 19:16:24 -------- d-----w- C:\ProgramData\McAfee Security Scan

2012-11-14 19:16:22 -------- d-----w- C:\Program Files (x86)\McAfee Security Scan

2012-11-11 02:19:53 -------- d-----w- C:\Users\Avery\R4 Setup

.

==================== Find3M ====================

.

2012-11-14 19:16:18 73656 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl

2012-11-14 19:16:18 697272 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe

2012-10-18 18:25:58 3149824 ----a-w- C:\windows\System32\win32k.sys

2012-10-09 18:17:13 55296 ----a-w- C:\windows\System32\dhcpcsvc6.dll

2012-10-09 18:17:13 226816 ----a-w- C:\windows\System32\dhcpcore6.dll

2012-10-09 17:40:31 44032 ----a-w- C:\windows\SysWow64\dhcpcsvc6.dll

2012-10-09 17:40:31 193536 ----a-w- C:\windows\SysWow64\dhcpcore6.dll

2012-10-08 19:01:59 499712 ----a-w- C:\windows\SysWow64\msvcp71.dll

2012-10-08 19:01:59 348160 ----a-w- C:\windows\SysWow64\msvcr71.dll

2012-10-08 11:31:03 2312704 ----a-w- C:\windows\System32\jscript9.dll

2012-10-08 11:23:52 1392128 ----a-w- C:\windows\System32\wininet.dll

2012-10-08 11:22:55 1494528 ----a-w- C:\windows\System32\inetcpl.cpl

2012-10-08 11:18:22 173056 ----a-w- C:\windows\System32\ieUnatt.exe

2012-10-08 11:17:35 599040 ----a-w- C:\windows\System32\vbscript.dll

2012-10-08 11:13:33 2382848 ----a-w- C:\windows\System32\mshtml.tlb

2012-10-08 07:56:24 1800704 ----a-w- C:\windows\SysWow64\jscript9.dll

2012-10-08 07:48:03 1129472 ----a-w- C:\windows\SysWow64\wininet.dll

2012-10-08 07:47:44 1427968 ----a-w- C:\windows\SysWow64\inetcpl.cpl

2012-10-08 07:44:05 142848 ----a-w- C:\windows\SysWow64\ieUnatt.exe

2012-10-08 07:43:21 420864 ----a-w- C:\windows\SysWow64\vbscript.dll

2012-10-08 07:40:56 2382848 ----a-w- C:\windows\SysWow64\mshtml.tlb

2012-10-03 17:56:54 1914248 ----a-w- C:\windows\System32\drivers\tcpip.sys

2012-10-03 17:44:21 70656 ----a-w- C:\windows\System32\nlaapi.dll

2012-10-03 17:44:21 303104 ----a-w- C:\windows\System32\nlasvc.dll

2012-10-03 17:44:17 246272 ----a-w- C:\windows\System32\netcorehc.dll

2012-10-03 17:44:17 18944 ----a-w- C:\windows\System32\netevent.dll

2012-10-03 17:44:16 216576 ----a-w- C:\windows\System32\ncsi.dll

2012-10-03 17:42:16 569344 ----a-w- C:\windows\System32\iphlpsvc.dll

2012-10-03 16:42:24 18944 ----a-w- C:\windows\SysWow64\netevent.dll

2012-10-03 16:42:24 175104 ----a-w- C:\windows\SysWow64\netcorehc.dll

2012-10-03 16:42:23 156672 ----a-w- C:\windows\SysWow64\ncsi.dll

2012-10-03 16:07:26 45568 ----a-w- C:\windows\System32\drivers\tcpipreg.sys

2012-09-30 00:54:26 25928 ----a-w- C:\windows\System32\drivers\mbam.sys

2012-09-25 22:47:43 78336 ----a-w- C:\windows\SysWow64\synceng.dll

2012-09-25 22:46:17 95744 ----a-w- C:\windows\System32\synceng.dll

2012-09-14 19:19:29 2048 ----a-w- C:\windows\System32\tzres.dll

2012-09-14 18:28:53 2048 ----a-w- C:\windows\SysWow64\tzres.dll

2012-09-05 23:26:36 95208 ----a-w- C:\windows\SysWow64\WindowsAccessBridge-32.dll

2012-09-05 23:26:34 821736 ----a-w- C:\windows\SysWow64\npDeployJava1.dll

2012-09-05 23:26:34 746984 ----a-w- C:\windows\SysWow64\deployJava1.dll

2012-08-31 18:19:35 1659760 ----a-w- C:\windows\System32\drivers\ntfs.sys

2012-08-30 18:03:45 5559664 ----a-w- C:\windows\System32\ntoskrnl.exe

2012-08-30 17:12:02 3968880 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe

2012-08-30 17:12:02 3914096 ----a-w- C:\windows\SysWow64\ntoskrnl.exe

2012-08-24 18:05:07 220160 ----a-w- C:\windows\System32\wintrust.dll

2012-08-24 16:57:48 172544 ----a-w- C:\windows\SysWow64\wintrust.dll

.

============= FINISH: 15:06:04.82 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 6/21/2012 3:51:47 PM

System Uptime: 11/21/2012 2:09:15 PM (1 hours ago)

.

Motherboard: TOSHIBA | | POQAA

Processor: Intel® Core i3-2350M CPU @ 2.30GHz | CPU 1 | 2300/100mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 682 GiB total, 554.293 GiB free.

D: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP77: 11/7/2012 8:03:42 PM - Scheduled Checkpoint

RP78: 11/14/2012 3:01:36 PM - Removed AVG 2013

RP79: 11/14/2012 3:04:11 PM - Removed AVG 2013

RP80: 11/14/2012 3:04:37 PM - Windows Update

RP81: 11/16/2012 2:19:28 AM - Windows Update

RP82: 11/19/2012 1:11:27 PM - Windows Update

.

==== Installed Programs ======================

.

Adobe AIR

Adobe Download Assistant

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Photoshop CS6

Adobe Photoshop Elements 7.0

Adobe Reader X MUI

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Bamboo

Bonjour

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

FireAlpaca 1.0.30

Google Chrome

Google Update Helper

HP Deskjet 3050A J611 series Basic Device Software

HP Deskjet 3050A J611 series Help

Intel PROSet Wireless

Intel® Management Engine Components

Intel® Processor Graphics

Intel® PROSet/Wireless WiFi Software

Intel® Rapid Storage Technology

Intel® WiDi

Intel® Wireless Display

iTunes

Java 7 Update 7

Java Auto Updater

Java 6 Update 25

JavaFX 2.1.1

JMicron Flash Media Controller Driver

Label@Once 1.0

Livestream Procaster

Malwarebytes Anti-Malware version 1.65.1.1000

Mathematica Extras 8.0 (2609412)

McAfee Security Scan Plus

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Application Error Reporting

Microsoft Choice Guard

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Home and Student 2010

Microsoft Office Office 64-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 64-bit MUI (English) 2010

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Single Image 2010

Microsoft Office Word MUI (English) 2010

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2005 Redistributable (x64)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Microsoft XNA Framework Redistributable 4.0

Microsoft_VC80_CRT_x86

Microsoft_VC90_CRT_x86

Mozilla Firefox 16.0.2 (x86 en-US)

Mozilla Maintenance Service

MP3 Skype Recorder

MSVCRT

PDF Settings CS6

PESTERCHUM

PHANTASY STAR ONLINE 2

PlayReady PC Runtime amd64

PlayReady PC Runtime x86

RealNetworks - Microsoft Visual C++ 2008 Runtime

RealPlayer

Realtek Ethernet Controller Driver

Realtek High Definition Audio Driver

RealUpgrade 1.1

Renesas Electronics USB 3.0 Host Controller Driver

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition

Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition

Security Update for Microsoft Word 2010 (KB2553488) 32-Bit Edition

Skype™ 5.10

swMSM

Synaptics Pointing Device Driver

TOSHIBA Application Installer

TOSHIBA Assist

Toshiba Book Place

TOSHIBA Bulletin Board

TOSHIBA Disc Creator

TOSHIBA eco Utility

TOSHIBA Face Recognition

TOSHIBA Flash Cards Support Utility

TOSHIBA Hardware Setup

TOSHIBA HDD Protection

TOSHIBA HDD/SSD Alert

TOSHIBA Media Controller

TOSHIBA Media Controller Plug-in

TOSHIBA PC Health Monitor

TOSHIBA Quality Application

TOSHIBA Recovery Media Creator

TOSHIBA ReelTime

TOSHIBA Resolution+ Plug-in for Windows Media Player

TOSHIBA Service Station

TOSHIBA Sleep Utility

TOSHIBA Supervisor Password

TOSHIBA Value Added Package

TOSHIBA VIDEO PLAYER

TOSHIBA Web Camera Application

TOSHIBA Wireless Display Monitor

TOSHIBARegistration

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition

Utility Common Driver

Visual Studio 2010 x64 Redistributables

VLC media player 2.0.3

Windows Live Call

Windows Live Communications Platform

Windows Live Essentials

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live Movie Maker

Windows Live Photo Gallery

Windows Live Sign-in Assistant

Windows Live Sync

Windows Live Upload Tool

WinRAR 4.20 (64-bit)

Wolfram CDF Player (M-WIN-D 8.0.4 2609533)

.

==== Event Viewer Messages From Past Week ========

.

11/20/2012 11:41:32 PM, Error: NetBT [4321] - The name "AVERY-PC :0" could not be registered on the interface with IP address 192.168.1.3. The computer with the IP address 192.168.1.8 did not allow the name to be claimed by this computer.

11/20/2012 11:38:27 PM, Error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{FA10D941-D0C8-4E58-B757-778EEDC475AA} because another computer on the network has the same name. The server could not start.

11/20/2012 11:38:27 PM, Error: NetBT [4321] - The name "AVERY-PC :20" could not be registered on the interface with IP address 192.168.1.3. The computer with the IP address 192.168.1.8 did not allow the name to be claimed by this computer.

11/15/2012 9:29:07 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer PAPO-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{FA10D941-D0C8-4E58-B757-778EEDC475AA}. The master browser is stopping or an election is being forced.

11/14/2012 2:08:38 PM, Error: Service Control Manager [7024] - The AVG Firewall service terminated with service-specific error %%-536805289.

11/14/2012 2:08:38 PM, Error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied.

11/14/2012 2:08:37 PM, Error: Service Control Manager [7024] - The AVGIDSAgent service terminated with service-specific error %%-536753636.

.

==== End Of File ===========================

Results of screen317's Security Check version 0.99.54

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.65.1.1000

JavaFX 2.1.1

Java 6 Update 25

Java 7 Update 7

Java version out of Date!

Adobe Flash Player 11.5.502.110

Mozilla Firefox (16.0.2)

Google Chrome 21.0.1180.83

Google Chrome 21.0.1180.89

Google Chrome 22.0.1229.79

Google Chrome 22.0.1229.92

Google Chrome 22.0.1229.94

Google Chrome 23.0.1271.64

````````Process Check: objlist.exe by Laurent````````

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 8%

````````````````````End of Log``````````````````````

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  • Staff

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from
here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download
AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+

Gringo

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Share on other sites

Double posting isn't considered spam here, is it?

Sorry if it is, just posting the stuff that I did.

Well... after clicking disable on it once more, I closed it and went on to do as you said.

Here's the checkup.txt, the adcleaner txt, and the roguekiller report.

... thing here is, I started up -- and only started up -- roguekiller twice. The first was when I accidentally forgot to close a program, and nothing but the prescan had finished. After closing both programs I started up RK again and actually scanned/deleted as instructed, so I dunno if it had any real effects.

Like before, no problems. As roguekiller scanned my browser opened up, leading to tigzyrk's site and to some information on one of the viruses, but that's normal.

Results of screen317's Security Check version 0.99.54

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.65.1.1000

JavaFX 2.1.1

Java 6 Update 25

Java 7 Update 7

Java version out of Date!

Adobe Flash Player 11.5.502.110

Mozilla Firefox (16.0.2)

Google Chrome 21.0.1180.83

Google Chrome 21.0.1180.89

Google Chrome 22.0.1229.79

Google Chrome 22.0.1229.92

Google Chrome 22.0.1229.94

Google Chrome 23.0.1271.64

````````Process Check: objlist.exe by Laurent````````

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 8%

````````````````````End of Log``````````````````````

# AdwCleaner v2.008 - Logfile created 11/21/2012 at 15:53:16

# Updated 17/11/2012 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : Avery - AVERY-PC

# Boot Mode : Normal

# Running from : C:\Users\Avery\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

File Deleted : C:\Users\Avery\AppData\Local\Temp\Uninstall.exe

Folder Deleted : C:\Users\Avery\AppData\Local\Temp\avg@toolbar

***** [Registry] *****

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Deleted : HKLM\SOFTWARE\Software

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16421

[OK] Registry is clean.

-\\ Mozilla Firefox v16.0.2 (en-US)

Profile name : default

File : C:\Users\Avery\AppData\Roaming\Mozilla\Firefox\Profiles\r073luzl.default\prefs.js

Deleted : user_pref("browser.search.defaultenginename", "AVG Secure Search");

-\\ Google Chrome v [unable to get version]

File : C:\Users\Avery\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[s1].txt - [1623 octets] - [21/11/2012 15:53:16]

########## EOF - C:\AdwCleaner[s1].txt - [1683 octets] ##########

RogueKiller V8.3.1 [Nov 20 2012] by Tigzy

mail: tigzyRK<at>gmail<dot>com

Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website: http://tigzy.geekstogo.com/roguekiller.php

Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Avery [Admin rights]

Mode : Scan -- Date : 11/21/2012 15:57:22

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 10 ¤¤¤

[RUN][sUSP PATH] HKCU\[...]\Run : DW6 ("C:\Program Files (x86)\The Weather Channel FW\Desktop\DesktopWeather.exe") -> FOUND

[RUN][sUSP PATH] HKUS\S-1-5-21-525670321-3152352178-2508461991-1000[...]\Run : DW6 ("C:\Program Files (x86)\The Weather Channel FW\Desktop\DesktopWeather.exe") -> FOUND

[sHELL][Rans.Gendarm] HKCU\[...]\Windows : Load (C:\Users\Avery\LOCALS~1\Temp\msvehea.bat) -> FOUND

[sHELL][Rans.Gendarm] HKUS\S-1-5-21-525670321-3152352178-2508461991-1000[...]\Windows : Load (C:\Users\Avery\LOCALS~1\Temp\msvehea.bat) -> FOUND

[TASK][sUSP PATH] AutoKMSDaily.job : C:\windows\AutoKMS.exe -> FOUND

[TASK][sUSP PATH] AutoKMS.job : C:\windows\AutoKMS.exe -> FOUND

[TASK][sUSP PATH] AutoKMS : C:\windows\AutoKMS.exe -> FOUND

[TASK][sUSP PATH] AutoKMSDaily : C:\windows\AutoKMS.exe -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Infection : Rans.Gendarm ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: TOSHIBA MK7575GSX +++++

--- User ---

[MBR] a29794bbf5dda1c4e3fbaf03e974229a

[bSP] 9ea1ced1571f36b81b112b3982abe1b2 : Windows Vista MBR Code

Partition table:

0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 698476 Mo

2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 1433552896 | Size: 15427 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1]_S_11212012_02d1557.txt >>

RKreport[1]_S_11212012_02d1557.txt

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  • Staff

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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No problems here!

The computer seems... normal, I suppose? Combofix didn't need to reboot the computer or anything. There were no errors.

Here's the log.

ComboFix 12-11-21.01 - Avery 11/21/2012 17:00:51.1.4 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6052.4486 [GMT -5:00]

Running from: c:\users\Avery\Desktop\ComboFix.exe

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

* Created a new restore point

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

C:\Install.exe

c:\programdata\Roaming

c:\users\Avery\Documents\~WRL2894.tmp

.

.

((((((((((((((((((((((((( Files Created from 2012-10-21 to 2012-11-21 )))))))))))))))))))))))))))))))

.

.

2012-11-21 22:06 . 2012-11-21 22:06 -------- d-----w- c:\users\Default\AppData\Local\temp

2012-11-20 15:43 . 2012-11-20 15:43 -------- d-----w- c:\users\Public\TOSHIBA

2012-11-20 12:04 . 2012-11-08 17:24 9125352 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{5EA232E6-E37E-49D9-94B2-43337E5D72D0}\mpengine.dll

2012-11-17 21:47 . 2012-11-17 21:47 -------- d-----w- c:\programdata\regid.1986-12.com.adobe

2012-11-17 21:46 . 2012-11-17 21:47 -------- d-----w- c:\program files\Adobe

2012-11-17 21:42 . 2012-11-17 21:47 -------- d-----w- c:\program files\Common Files\Adobe

2012-11-17 21:23 . 2012-11-17 21:38 -------- d-----w- c:\users\Avery\Adobe Photoshop CS6

2012-11-17 21:21 . 2012-11-17 21:21 -------- d-----w- c:\users\Avery\AppData\Roaming\com.adobe.downloadassistant.AdobeDownloadAssistant

2012-11-17 21:21 . 2012-11-17 21:21 -------- d-----w- c:\program files (x86)\Adobe Download Assistant

2012-11-16 07:29 . 2012-07-26 04:47 2560 ----a-w- c:\windows\system32\drivers\en-US\wdf01000.sys.mui

2012-11-16 07:28 . 2012-07-26 04:55 785512 ----a-w- c:\windows\system32\drivers\Wdf01000.sys

2012-11-16 07:28 . 2012-07-26 04:55 54376 ----a-w- c:\windows\system32\drivers\WdfLdr.sys

2012-11-16 07:28 . 2012-07-26 02:36 9728 ----a-w- c:\windows\system32\Wdfres.dll

2012-11-16 07:20 . 2012-07-26 03:08 229888 ----a-w- c:\windows\system32\WUDFHost.exe

2012-11-16 07:20 . 2012-07-26 03:08 84992 ----a-w- c:\windows\system32\WUDFSvc.dll

2012-11-16 07:20 . 2012-07-26 03:08 744448 ----a-w- c:\windows\system32\WUDFx.dll

2012-11-16 07:20 . 2012-07-26 03:08 45056 ----a-w- c:\windows\system32\WUDFCoinstaller.dll

2012-11-16 07:20 . 2012-07-26 03:08 194048 ----a-w- c:\windows\system32\WUDFPlatform.dll

2012-11-16 07:20 . 2012-07-26 02:26 87040 ----a-w- c:\windows\system32\drivers\WUDFPf.sys

2012-11-16 07:20 . 2012-07-26 02:26 198656 ----a-w- c:\windows\system32\drivers\WUDFRd.sys

2012-11-14 20:14 . 2012-11-14 20:14 -------- d-----w- c:\windows\SysWow64\spool

2012-11-14 19:16 . 2012-11-14 19:16 -------- d-----w- c:\programdata\McAfee Security Scan

2012-11-14 19:16 . 2012-11-14 19:46 -------- d-----w- c:\program files (x86)\McAfee Security Scan

2012-11-11 02:19 . 2012-11-11 02:23 -------- d-----w- c:\users\Avery\R4 Setup

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2012-11-16 07:21 . 2012-06-28 12:07 66395536 ----a-w- c:\windows\system32\MRT.exe

2012-11-14 19:16 . 2012-08-07 12:52 697272 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2012-11-14 19:16 . 2011-11-22 04:31 73656 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2012-10-08 19:01 . 2012-08-07 19:30 499712 ----a-w- c:\windows\SysWow64\msvcp71.dll

2012-10-08 19:01 . 2012-08-07 19:22 348160 ----a-w- c:\windows\SysWow64\msvcr71.dll

2012-09-30 00:54 . 2012-08-02 01:24 25928 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-09-14 19:19 . 2012-10-10 17:21 2048 ----a-w- c:\windows\system32\tzres.dll

2012-09-14 18:28 . 2012-10-10 17:21 2048 ----a-w- c:\windows\SysWow64\tzres.dll

2012-09-05 23:26 . 2012-09-05 23:26 95208 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll

2012-09-05 23:26 . 2012-06-25 20:03 821736 ----a-w- c:\windows\SysWow64\npDeployJava1.dll

2012-09-05 23:26 . 2011-11-22 04:31 746984 ----a-w- c:\windows\SysWow64\deployJava1.dll

2012-08-31 18:19 . 2012-10-10 17:22 1659760 ----a-w- c:\windows\system32\drivers\ntfs.sys

2012-08-30 18:03 . 2012-10-10 17:22 5559664 ----a-w- c:\windows\system32\ntoskrnl.exe

2012-08-30 17:12 . 2012-10-10 17:22 3968880 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

2012-08-30 17:12 . 2012-10-10 17:22 3914096 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

2012-08-24 18:05 . 2012-10-10 17:21 220160 ----a-w- c:\windows\system32\wintrust.dll

2012-08-24 16:57 . 2012-10-10 17:21 172544 ----a-w- c:\windows\SysWow64\wintrust.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"HP Deskjet 3050A J611 series (NET)"="c:\program files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe" [2011-03-30 2547048]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"SVPWUTIL"="c:\program files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe" [2010-11-09 532480]

"HWSetup"="c:\program files\TOSHIBA\Utilities\HWSetup.exe" [2011-03-10 423936]

"KeNotify"="c:\program files (x86)\TOSHIBA\Utilities\KeNotify.exe" [2010-08-16 34160]

"DelayTSS"="c:\program files\Toshiba\DelayTSS\DelayTSS.exe" [2011-11-21 2153328]

"TkBellExe"="c:\program files (x86)\Real\RealPlayer\Update\realsched.exe" [2012-10-08 296096]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-08-28 59280]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-09-10 421776]

"SwitchBoard"="c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]

"AdobeCS6ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" [2012-03-09 1073312]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

McAfee Security Scan Plus.lnk - c:\program files (x86)\McAfee Security Scan\3.0.285\SSScheduler.exe [2012-9-5 271808]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-09-30 676936]

R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-06-07 160944]

R3 intaud_WaveExtensible;Intel WiDi Audio Device;c:\windows\system32\drivers\intelaud.sys [2011-08-05 34200]

R3 JMCR;JMCR;c:\windows\system32\DRIVERS\jmcr.sys [2011-02-01 174168]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-09-30 25928]

R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files (x86)\McAfee Security Scan\3.0.285\McCHSvc.exe [2012-09-05 234776]

R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [2011-06-01 340240]

R3 npggsvc;nProtect GameGuard Service;c:\windows\system32\GameMon.des [x]

R3 SwitchBoard;Adobe SwitchBoard;c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-02-19 517096]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]

R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-07-09 52736]

R3 wacmoumonitor;Wacom Mode Helper;c:\windows\system32\DRIVERS\wacmoumonitor.sys [2009-01-30 18216]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-06-25 1255736]

S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2012-08-07 52856]

S0 Thpdrv;TOSHIBA HDD Protection Driver;c:\windows\system32\DRIVERS\thpdrv.sys [2011-03-24 36992]

S0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;c:\windows\system32\DRIVERS\Thpevm.SYS [2009-06-30 14784]

S0 tos_sps64;TOSHIBA tos_sps64 Service;c:\windows\system32\DRIVERS\tos_sps64.sys [2011-06-10 482384]

S2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;c:\program files (x86)\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe [2008-09-16 169312]

S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-09-30 399432]

S2 TabletServicePen;TabletServicePen;c:\windows\system32\Pen_Tablet.exe [2009-07-15 5414184]

S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe [2011-05-24 294848]

S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys [2009-06-20 14472]

S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-02-01 2656280]

S2 WTouchService;WTouch Service;c:\program files\WTouch\WTouchService.exe [2009-07-15 127272]

S3 CeKbFilter;CeKbFilter;c:\windows\system32\DRIVERS\CeKbFilter.sys [2012-02-28 20592]

S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2010-10-16 317440]

S3 iwdbus;IWD Bus Enumerator;c:\windows\system32\DRIVERS\iwdbus.sys [2011-08-05 25496]

S3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\nusb3hub.sys [2011-02-10 82432]

S3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;c:\windows\system32\DRIVERS\nusb3xhc.sys [2011-02-10 181760]

S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [2011-02-09 38096]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-01-14 413800]

S3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-11-21 57216]

S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2011-06-10 138152]

S3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [2011-07-01 828856]

.

.

Contents of the 'Scheduled Tasks' folder

.

2012-11-21 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-08-07 19:16]

.

2012-11-21 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-02-28 12:20]

.

2012-11-21 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-02-28 12:20]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ThpSrv"="c:\windows\system32\thpsrv" [X]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-07-02 167704]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-07-02 392472]

"Persistence"="c:\windows\system32\igfxpers.exe" [2011-07-02 416024]

"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2011-01-26 11775592]

"RtHDVBg"="c:\program files\Realtek\Audio\HDA\RAVBg64.exe" [2011-01-18 2188904]

"IntelPAN"="c:\program files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" [2011-06-01 1935120]

"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2011-06-10 710560]

"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376]

"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2012-04-04 446392]

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://start.toshiba.com/?cid=C001B2Y

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = <local>;*.local

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~3\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~2\MICROS~3\Office14\ONBttnIE.dll/105

TCP: DhcpNameServer = 192.168.1.1

FF - ProfilePath - c:\users\Avery\AppData\Roaming\Mozilla\Firefox\Profiles\r073luzl.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - ExtSQL: 2012-10-08 15:02; {0153E448-190B-4987-BDE1-F256CADA672F}; c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-Locked - (no file)

Wow6432Node-HKCU-Run-AdobeBridge - (no file)

Wow6432Node-HKLM-Run-TSleepSrv - %ProgramFiles(x86)%\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe

Wow6432Node-HKLM-Run-ROC_ROC_NT - c:\program files (x86)\AVG Secure Search\ROC_ROC_NT.exe

Toolbar-Locked - (no file)

HKLM-Run-TPwrMain - c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE

HKLM-Run-HSON - c:\program files (x86)\TOSHIBA\TBS\HSON.exe

HKLM-Run-TCrdMain - c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe

HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe

HKLM-Run-Teco - c:\program files (x86)\TOSHIBA\TECO\Teco.exe

HKLM-Run-TosWaitSrv - c:\program files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe

HKLM-Run-TosNC - c:\program files (x86)\Toshiba\BulletinBoard\TosNcCore.exe

HKLM-Run-TosReelTimeMonitor - c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe

.

.

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\npggsvc]

"ImagePath"="c:\windows\system32\GameMon.des -service"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_4_402_287_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_4_402_287_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_4_402_287_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_4_402_287_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_287.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_287.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_287.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_287.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*]

@="?????????????????? v1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*\CLSID]

@="{E23FE9C6-778E-49D4-B537-38FCDE4887D8}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*]

@="?????????????????? v2"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*\CLSID]

@="{9BE31822-FDAD-461B-AD51-BE1D1C159921}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)

"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

"Key"="ActionsPane3"

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0\Solutions\http://schemas.microsoft.com/office/smartdocuments/2003\0]

"Key"="http://schemas.microsoft.com/office/smartdocuments/2003"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0\Solutions\http://schemas.microsoft.com/office/smartdocuments/2003\0\{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}\Alias]

"0"="Microsoft Actions Pane 3"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2012-11-21 17:08:45

ComboFix-quarantined-files.txt 2012-11-21 22:08

.

Pre-Run: 594,989,359,104 bytes free

Post-Run: 599,656,419,328 bytes free

.

- - End Of File - - 51121035229DCD50213FC7FF03F8037F

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  • Staff

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

 ClearJavaCache:: 

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  1. report from Combofix
  2. let me know of any problems you may have had
  3. How is the computer doing now after running the script?

Gringo

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Share on other sites

No problems! And everything seems fine.

ComboFix 12-11-21.01 - Avery 11/21/2012 17:29:17.2.4 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6052.4218 [GMT -5:00]

Running from: c:\users\Avery\Desktop\ComboFix.exe

Command switches used :: c:\users\Avery\Desktop\CFScript.txt

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((( Files Created from 2012-10-21 to 2012-11-21 )))))))))))))))))))))))))))))))

.

.

2012-11-21 22:32 . 2012-11-21 22:32 -------- d-----w- c:\users\Default\AppData\Local\temp

2012-11-20 15:43 . 2012-11-20 15:43 -------- d-----w- c:\users\Public\TOSHIBA

2012-11-20 12:04 . 2012-11-08 17:24 9125352 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{5EA232E6-E37E-49D9-94B2-43337E5D72D0}\mpengine.dll

2012-11-17 21:47 . 2012-11-17 21:47 -------- d-----w- c:\programdata\regid.1986-12.com.adobe

2012-11-17 21:46 . 2012-11-17 21:47 -------- d-----w- c:\program files\Adobe

2012-11-17 21:42 . 2012-11-17 21:47 -------- d-----w- c:\program files\Common Files\Adobe

2012-11-17 21:23 . 2012-11-17 21:38 -------- d-----w- c:\users\Avery\Adobe Photoshop CS6

2012-11-17 21:21 . 2012-11-17 21:21 -------- d-----w- c:\users\Avery\AppData\Roaming\com.adobe.downloadassistant.AdobeDownloadAssistant

2012-11-17 21:21 . 2012-11-17 21:21 -------- d-----w- c:\program files (x86)\Adobe Download Assistant

2012-11-16 07:29 . 2012-07-26 04:47 2560 ----a-w- c:\windows\system32\drivers\en-US\wdf01000.sys.mui

2012-11-16 07:28 . 2012-07-26 04:55 785512 ----a-w- c:\windows\system32\drivers\Wdf01000.sys

2012-11-16 07:28 . 2012-07-26 04:55 54376 ----a-w- c:\windows\system32\drivers\WdfLdr.sys

2012-11-16 07:28 . 2012-07-26 02:36 9728 ----a-w- c:\windows\system32\Wdfres.dll

2012-11-16 07:20 . 2012-07-26 03:08 229888 ----a-w- c:\windows\system32\WUDFHost.exe

2012-11-16 07:20 . 2012-07-26 03:08 84992 ----a-w- c:\windows\system32\WUDFSvc.dll

2012-11-16 07:20 . 2012-07-26 03:08 744448 ----a-w- c:\windows\system32\WUDFx.dll

2012-11-16 07:20 . 2012-07-26 03:08 45056 ----a-w- c:\windows\system32\WUDFCoinstaller.dll

2012-11-16 07:20 . 2012-07-26 03:08 194048 ----a-w- c:\windows\system32\WUDFPlatform.dll

2012-11-16 07:20 . 2012-07-26 02:26 87040 ----a-w- c:\windows\system32\drivers\WUDFPf.sys

2012-11-16 07:20 . 2012-07-26 02:26 198656 ----a-w- c:\windows\system32\drivers\WUDFRd.sys

2012-11-14 20:14 . 2012-11-14 20:14 -------- d-----w- c:\windows\SysWow64\spool

2012-11-14 19:16 . 2012-11-14 19:16 -------- d-----w- c:\programdata\McAfee Security Scan

2012-11-14 19:16 . 2012-11-14 19:46 -------- d-----w- c:\program files (x86)\McAfee Security Scan

2012-11-11 02:19 . 2012-11-11 02:23 -------- d-----w- c:\users\Avery\R4 Setup

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2012-11-16 07:21 . 2012-06-28 12:07 66395536 ----a-w- c:\windows\system32\MRT.exe

2012-11-14 19:16 . 2012-08-07 12:52 697272 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2012-11-14 19:16 . 2011-11-22 04:31 73656 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2012-10-08 19:01 . 2012-08-07 19:30 499712 ----a-w- c:\windows\SysWow64\msvcp71.dll

2012-10-08 19:01 . 2012-08-07 19:22 348160 ----a-w- c:\windows\SysWow64\msvcr71.dll

2012-09-30 00:54 . 2012-08-02 01:24 25928 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-09-14 19:19 . 2012-10-10 17:21 2048 ----a-w- c:\windows\system32\tzres.dll

2012-09-14 18:28 . 2012-10-10 17:21 2048 ----a-w- c:\windows\SysWow64\tzres.dll

2012-09-05 23:26 . 2012-09-05 23:26 95208 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll

2012-09-05 23:26 . 2012-06-25 20:03 821736 ----a-w- c:\windows\SysWow64\npDeployJava1.dll

2012-09-05 23:26 . 2011-11-22 04:31 746984 ----a-w- c:\windows\SysWow64\deployJava1.dll

2012-08-31 18:19 . 2012-10-10 17:22 1659760 ----a-w- c:\windows\system32\drivers\ntfs.sys

2012-08-30 18:03 . 2012-10-10 17:22 5559664 ----a-w- c:\windows\system32\ntoskrnl.exe

2012-08-30 17:12 . 2012-10-10 17:22 3968880 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

2012-08-30 17:12 . 2012-10-10 17:22 3914096 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

2012-08-24 18:05 . 2012-10-10 17:21 220160 ----a-w- c:\windows\system32\wintrust.dll

2012-08-24 16:57 . 2012-10-10 17:21 172544 ----a-w- c:\windows\SysWow64\wintrust.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"HP Deskjet 3050A J611 series (NET)"="c:\program files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe" [2011-03-30 2547048]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"SVPWUTIL"="c:\program files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe" [2010-11-09 532480]

"HWSetup"="c:\program files\TOSHIBA\Utilities\HWSetup.exe" [2011-03-10 423936]

"KeNotify"="c:\program files (x86)\TOSHIBA\Utilities\KeNotify.exe" [2010-08-16 34160]

"DelayTSS"="c:\program files\Toshiba\DelayTSS\DelayTSS.exe" [2011-11-21 2153328]

"TkBellExe"="c:\program files (x86)\Real\RealPlayer\Update\realsched.exe" [2012-10-08 296096]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-08-28 59280]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-09-10 421776]

"SwitchBoard"="c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]

"AdobeCS6ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" [2012-03-09 1073312]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

McAfee Security Scan Plus.lnk - c:\program files (x86)\McAfee Security Scan\3.0.285\SSScheduler.exe [2012-9-5 271808]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-09-30 676936]

R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-06-07 160944]

R3 intaud_WaveExtensible;Intel WiDi Audio Device;c:\windows\system32\drivers\intelaud.sys [2011-08-05 34200]

R3 JMCR;JMCR;c:\windows\system32\DRIVERS\jmcr.sys [2011-02-01 174168]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-09-30 25928]

R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files (x86)\McAfee Security Scan\3.0.285\McCHSvc.exe [2012-09-05 234776]

R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [2011-06-01 340240]

R3 npggsvc;nProtect GameGuard Service;c:\windows\system32\GameMon.des [x]

R3 SwitchBoard;Adobe SwitchBoard;c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-02-19 517096]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]

R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-07-09 52736]

R3 wacmoumonitor;Wacom Mode Helper;c:\windows\system32\DRIVERS\wacmoumonitor.sys [2009-01-30 18216]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-06-25 1255736]

S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2012-08-07 52856]

S0 Thpdrv;TOSHIBA HDD Protection Driver;c:\windows\system32\DRIVERS\thpdrv.sys [2011-03-24 36992]

S0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;c:\windows\system32\DRIVERS\Thpevm.SYS [2009-06-30 14784]

S0 tos_sps64;TOSHIBA tos_sps64 Service;c:\windows\system32\DRIVERS\tos_sps64.sys [2011-06-10 482384]

S2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;c:\program files (x86)\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe [2008-09-16 169312]

S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-09-30 399432]

S2 TabletServicePen;TabletServicePen;c:\windows\system32\Pen_Tablet.exe [2009-07-15 5414184]

S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe [2011-05-24 294848]

S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys [2009-06-20 14472]

S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-02-01 2656280]

S2 WTouchService;WTouch Service;c:\program files\WTouch\WTouchService.exe [2009-07-15 127272]

S3 CeKbFilter;CeKbFilter;c:\windows\system32\DRIVERS\CeKbFilter.sys [2012-02-28 20592]

S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2010-10-16 317440]

S3 iwdbus;IWD Bus Enumerator;c:\windows\system32\DRIVERS\iwdbus.sys [2011-08-05 25496]

S3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\nusb3hub.sys [2011-02-10 82432]

S3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;c:\windows\system32\DRIVERS\nusb3xhc.sys [2011-02-10 181760]

S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [2011-02-09 38096]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-01-14 413800]

S3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-11-21 57216]

S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2011-06-10 138152]

S3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [2011-07-01 828856]

.

.

Contents of the 'Scheduled Tasks' folder

.

2012-11-21 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-08-07 19:16]

.

2012-11-21 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-02-28 12:20]

.

2012-11-21 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-02-28 12:20]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ThpSrv"="c:\windows\system32\thpsrv" [X]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-07-02 167704]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-07-02 392472]

"Persistence"="c:\windows\system32\igfxpers.exe" [2011-07-02 416024]

"TPwrMain"="c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE" [bU]

"HSON"="c:\program files (x86)\TOSHIBA\TBS\HSON.exe" [bU]

"TCrdMain"="c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe" [bU]

"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2011-01-26 11775592]

"RtHDVBg"="c:\program files\Realtek\Audio\HDA\RAVBg64.exe" [2011-01-18 2188904]

"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [bU]

"Teco"="c:\program files (x86)\TOSHIBA\TECO\Teco.exe" [bU]

"IntelPAN"="c:\program files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" [2011-06-01 1935120]

"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2011-06-10 710560]

"TosWaitSrv"="c:\program files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe" [bU]

"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376]

"TosNC"="c:\program files (x86)\Toshiba\BulletinBoard\TosNcCore.exe" [bU]

"TosReelTimeMonitor"="c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe" [bU]

"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2012-04-04 446392]

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://start.toshiba.com/?cid=C001B2Y

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = <local>;*.local

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~3\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~2\MICROS~3\Office14\ONBttnIE.dll/105

TCP: DhcpNameServer = 192.168.1.1

FF - ProfilePath - c:\users\Avery\AppData\Roaming\Mozilla\Firefox\Profiles\r073luzl.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - ExtSQL: 2012-10-08 15:02; {0153E448-190B-4987-BDE1-F256CADA672F}; c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-Locked - (no file)

.

.

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\npggsvc]

"ImagePath"="c:\windows\system32\GameMon.des -service"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_4_402_287_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_4_402_287_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_4_402_287_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_4_402_287_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_287.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_287.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_287.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_287.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*]

@="?????????????????? v1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*\CLSID]

@="{E23FE9C6-778E-49D4-B537-38FCDE4887D8}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*]

@="?????????????????? v2"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*\CLSID]

@="{9BE31822-FDAD-461B-AD51-BE1D1C159921}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)

"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

"Key"="ActionsPane3"

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0\Solutions\http://schemas.microsoft.com/office/smartdocuments/2003\0]

"Key"="http://schemas.microsoft.com/office/smartdocuments/2003"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0\Solutions\http://schemas.microsoft.com/office/smartdocuments/2003\0\{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}\Alias]

"0"="Microsoft Actions Pane 3"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2012-11-21 17:34:15

ComboFix-quarantined-files.txt 2012-11-21 22:34

ComboFix2.txt 2012-11-21 22:08

.

Pre-Run: 599,715,229,696 bytes free

Post-Run: 599,423,381,504 bytes free

.

- - End Of File - - 03FFB35BA43DD3E6629DD10B855AA5FD

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  • Staff

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove

    • Java 7 Update 7
      Java™ 6 Update 25
      JavaFX 2.1.1
      McAfee Security Scan Plus

  • Please download and install
Revo Uninstaller FreeDouble click Revo Uninstaller to run it.
From the list of programs double click on The Program to remove
When prompted if you want to uninstall click Yes.
Be sure the Moderate option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete
when prompted click on Yes and then on next.
put a check on any folders that are found and select delete
when prompted select yes then on next
Once done click Finish.

.

Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a log file button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**

sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe

(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit

(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit

and select to run as administrator

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

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Did everything up to Malwarebytes -- I did the scan with MBAM, but I didn't actually see a Show Results option.

It just said that no malicious software was detected, so I couldn't do the rest of the steps that involved checking and removing the selected items.

Malwarebytes Anti-Malware (Trial) 1.65.1.1000

www.malwarebytes.org

Database version: v2012.11.22.03

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Avery :: AVERY-PC [administrator]

Protection: Disabled

11/22/2012 1:50:42 AM

mbam-log-2012-11-22 (01-50-42).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 206407

Time elapsed: 31 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 2:06:12 AM, on 11/22/2012

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v9.00 (9.00.8112.16455)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe

C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_5_502_110.exe

C:\windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_5_502_110.exe

C:\windows\SysWOW64\NOTEPAD.EXE

C:\Users\Avery\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.toshiba.com/?cid=C001B2Y

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLL

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

O2 - BHO: TOSHIBA Media Controller Plug-in - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll

O4 - HKLM\..\Run: [sVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL

O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP

O4 - HKLM\..\Run: [KeNotify] "C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe" LPCM

O4 - HKLM\..\Run: [DelayTSS] "C:\Program Files\Toshiba\DelayTSS\DelayTSS.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [switchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

O4 - HKLM\..\Run: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKCU\..\Run: [HP Deskjet 3050A J611 series (NET)] "C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe" -deviceID "CN15C4C17K05PJ:NW" -scfn "HP Deskjet 3050A J611 series (NET)" -AutoStart 1

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~3\Office14\EXCEL.EXE/3000

O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~3\Office14\ONBttnIE.dll/105

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\MP3 Skype Recorder\Skype4COM.dll

O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

O23 - Service: Adobe Active File Monitor V7 (AdobeActiveFileMonitor7.0) - Adobe Systems Incorporated - C:\Program Files (x86)\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)

O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)

O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)

O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)

O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\windows\system32\GameMon.des.exe (file missing)

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)

O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)

O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

O23 - Service: TabletServicePen - Unknown owner - C:\windows\system32\Pen_Tablet.exe (file missing)

O23 - Service: TOSHIBA HDD Protection (Thpsrv) - Unknown owner - C:\windows\system32\ThpSrv.exe (file missing)

O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe

O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\windows\system32\TODDSrv.exe (file missing)

O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe

O23 - Service: TOSHIBA eco Utility Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TECO\TecoService.exe

O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe

O23 - Service: TPCH Service (TPCHSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)

O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

O23 - Service: WTouch Service (WTouchService) - Wacom Technology, Corp. - C:\Program Files\WTouch\WTouchService.exe

--

End of file - 11580 bytes

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  • Staff

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):


    • O4 - HKLM\..\Run: [sVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
      O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
      O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [switchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
      O4 - HKLM\..\Run: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
      O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

    [*] Close all open windows and browsers/email, etc...

    [*] Click on the "Fix Checked" button

    [*] When completed, close the application.

    • NOTE**You can research each of those lines
    >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]

NOTE**

sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe

(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit

(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit

and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start

    [*]When asked, allow the add/on to be installed

    • Click Start

    [*]Make sure that the option Remove found threats is unticked

    [*]Click on Advanced Settings, ensure the options

    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

    [*]Click Scan

    [*]wait for the virus definitions to be downloaded

    [*]Wait for the scan to finish

When the scan is complete

  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found

  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here

Gringo

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  • Staff

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wrong time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standard today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety
Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

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Read it all!

Even the links and everything, after doing what you instructed me to do.

And now everything's crystal clear and virus free. Yay!

Many thanks, really! I appreciate it.

Thanks for the help.

And thanks for the suggestions and stuff!

As of now I have no questions and if there's any problems I'll contact you again.

so yeah. Thanks! :D

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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