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Having trouble removing 2 trojans


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My father clicked on a popup saying he needed to install a new video player to play the video he wanted to see. 2 or 3 programs were installed. I ran MBAM and removed the trojans but they reappeared after the next restart. I uninstalled the 2 or 3 progams but cannot remember what they were called. Each time the computer restarts I get a box that pops up saying,"When the computer restarts a box pops up saying "Service not installed- HP connection Manager service not installed. Application will exit."

Thank you for your help.

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 9.0.8112.16455 BrowserJavaVersion: 10.9.2

Run by Larry at 12:49:43 on 2012-11-21

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3561.352 [GMT -6:00]

.

AV: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}

SP: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Program Files\IDT\WDM\STacSV64.exe

C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe

C:\Windows\system32\AUDIODG.EXE

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\atieclxx.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Windows\Explorer.EXE

C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\IDT\WDM\sttray64.exe

C:\Program Files (x86)\Logitech\Vid HD\Vid.exe

C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe

C:\Program Files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Users\Larry\AppData\Roaming\Verizon\UA_ar\UtilityApplication.exe

C:\Windows\SysWOW64\ezSharedSvcHost.exe

C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe

C:\Program Files (x86)\AVG\AVG2012\avgtray.exe

C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe

C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\SysWOW64\rundll32.exe

C:\Program Files (x86)\Logitech\LWS\Webcam Software\CameraHelperShell.exe

C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe

C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

C:\Program Files (x86)\Common Files\Logishrd\LQCVFX\COCIManager.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Ask.com\Updater\Updater.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

C:\Program Files (x86)\Trusteer\Rapport\bin\RapportService.exe

C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe

C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe

C:\Program Files\Common Files\Nitro PDF\Reader\2.0\NitroPDFReaderDriverService2x64.exe

C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Web Assistant\ExtensionUpdaterService.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files\Windows Media Player\wmpnetwk.exe

\\.\globalroot\systemroot\svchost.exe -netsvcs

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe

C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe

C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_4_402_287.exe

C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_4_402_287.exe

C:\Windows\system32\svchost.exe -k SDRSVC

C:\Program Files (x86)\AVG\AVG2012\avgscana.exe

C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\vssvc.exe

C:\Windows\System32\svchost.exe -k swprv

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/

uURLSearchHooks: UrlSearchHook Class: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

uURLSearchHooks: {84FF7BD6-B47F-46F8-9130-01B2696B36CB} - <orphaned>

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: AVG Do Not Track: {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll

BHO: Web Assistant: {336D0C35-8A85-403a-B9D2-65C292C39087} - C:\Program Files\Web Assistant\Extension32.dll

BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll

BHO: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - <orphaned>

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

BHO: {84FF7BD6-B47F-46F8-9130-01B2696B36CB} - <orphaned>

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

BHO: {e9562ac8-7cfd-c239-1614-43cb98e9ce56} - <orphaned>

TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

uRun: [Logitech Vid] "C:\Program Files (x86)\Logitech\Vid HD\Vid.exe" -bootmode

uRun: [Media Finder] "C:\Program Files (x86)\Media Finder\MF.exe" /opentotray

uRun: [Google Update] "C:\Users\Larry\AppData\Local\Google\Update\GoogleUpdate.exe" /c

uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe

mRun: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"

mRun: [LWS] C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe -hide

mRun: [iJNetworkScanUtility] C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe

mRun: [Cm108Sound] RunDll32 CM108.cpl,CMICtrlWnd

mRun: [HPConnectionManager] C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe

mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe" -osboot

mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"

StartupFolder: C:\Users\Larry\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\LAUNCH~1.LNK - C:\Users\Larry\AppData\Roaming\Verizon\UA_ar\UtilityApplication.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe

uPolicies-Explorer: NoDriveTypeAutoRun = dword:145

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-Explorer: EnableShellExecuteHooks = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:0

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableLUA = dword:0

mPolicies-System: EnableUIADesktopToggle = dword:0

mPolicies-System: PromptOnSecureDesktop = dword:0

mPolicies-System: HideFastUserSwitching = dword:0

IE: Download with &Media Finder - C:\Program Files (x86)\Media Finder\hook.html

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204

Trusted Zone: clonewarsadventures.com

Trusted Zone: freerealms.com

Trusted Zone: soe.com

Trusted Zone: sony.com

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

TCP: NameServer = 75.75.76.76 75.75.75.75 75.75.76.76 75.75.75.75

TCP: Interfaces\{7B29FC58-B20C-4CE5-825F-988427478C90} : DHCPNameServer = 75.75.76.76 75.75.75.75 75.75.76.76 75.75.75.75

TCP: Interfaces\{7B29FC58-B20C-4CE5-825F-988427478C90}\14E646562737F6E6F5E45647 : DHCPNameServer = 209.18.47.61 209.18.47.62

TCP: Interfaces\{7B29FC58-B20C-4CE5-825F-988427478C90}\3726963746D27657563747 : DHCPNameServer = 10.254.254.151 10.254.251.91

TCP: Interfaces\{7B29FC58-B20C-4CE5-825F-988427478C90}\C696E6B6379737 : DHCPNameServer = 209.18.47.61 209.18.47.62

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll

Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

AppInit_DLLs= c:\progra~3\browse~1\22580~1.182\{16cdf~1\brwmngr.dll

SSODL: WebCheck - <orphaned>

x64-BHO: AVG Do Not Track: {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiea.dll

x64-BHO: Web Assistant: {336D0C35-8A85-403a-B9D2-65C292C39087} - C:\Program Files\Web Assistant\Extension64.dll

x64-BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssiea.dll

x64-BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files\AMD\SteadyVideo\SteadyVideo.dll

x64-BHO: Precision Codec: {7D99783A-E6BF-4a1a-A923-4DAA5ADF3D66} -

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiea.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

x64-DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab

x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

x64-DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll

x64-Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll

x64-Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgppa.dll

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-SSODL: WebCheck - <orphaned>

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Larry\AppData\Roaming\Mozilla\Firefox\Profiles\sp8jtxqq.default-1347073889778\

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/

FF - prefs.js: keyword.URL - hxxp://websearch.ask.com/redirect?client=ff&src=kw&tb=ORJ&o=&locale=&apn_uid=FC8DE060-69B7-477D-8968-F2CF716FAC7A&apn_ptnrs=TV&apn_sauid=92FBD31E-3538-4039-BDF2-FA487DC0D302&apn_dtid=OSJ000YYUS&&q=

FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL

FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Nitro PDF\Reader 2\npdf.dll

FF - plugin: C:\Program Files (x86)\Nitro PDF\Reader 2\npnitroie.dll

FF - plugin: C:\Program Files (x86)\Nitro PDF\Reader 2\npnitromozilla.dll

FF - plugin: C:\Program Files (x86)\Roblox\Versions\version-3ebe0cca16b6421c\NPRobloxProxy.dll

FF - plugin: C:\Program Files (x86)\Unity\WebPlayer\loader\npUnity3D32.dll

FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\5\NP_wtapp.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll

FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll

FF - plugin: C:\Users\Larry\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll

FF - plugin: C:\Users\Larry\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll

FF - plugin: C:\Users\Larry\AppData\Roaming\Kalydo\KalydoPlayer\bin2\npkalydo.dll

FF - plugin: C:\Users\Larry\AppData\Roaming\Mozilla\Firefox\Profiles\sp8jtxqq.default-1347073889778\extensions\{000F1EA4-5E08-4564-A29B-29076F63A37A}\plugins\npsoe.dll

FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_4_402_287.dll

FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll

FF - plugin: C:\Windows\SysWOW64\npmproxy.dll

FF - ExtSQL: 2012-11-19 11:51; toolbar@ask.com; C:\Users\Larry\AppData\Roaming\Mozilla\Firefox\Profiles\sp8jtxqq.default-1347073889778\extensions\toolbar@ask.com

.

============= SERVICES / DRIVERS ===============

.

R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2011-11-27 79488]

R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2011-11-27 40064]

R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2012-4-19 28480]

R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2012-1-31 36944]

R0 RapportKE64;RapportKE64;C:\Windows\System32\drivers\RapportKE64.sys [2011-8-29 101688]

R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2012-7-26 291680]

R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2011-12-23 47696]

R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2012-8-24 384352]

R1 RapportCerberus_43926;RapportCerberus_43926;C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\43926\RapportCerberus64_43926.sys [2012-10-30 505720]

R1 RapportEI64;RapportEI64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys [2012-10-28 55096]

R1 RapportPG64;RapportPG64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys [2012-10-28 297240]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-11-27 204288]

R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2011-9-28 361984]

R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe [2011-8-2 193288]

R2 ezSharedSvc;Easybits Services for Windows;C:\Windows\System32\ezSharedSvcHost.exe --> C:\Windows\System32\ezSharedSvcHost.exe [?]

R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-9-9 86072]

R2 HPAuto;HP Auto;C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe [2010-8-5 681528]

R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]

R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-3-5 35200]

R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2011-12-3 2413056]

R2 IntuitUpdateServiceV4;Intuit Update Service v4;C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [2011-8-25 13672]

R2 NitroReaderDriverReadSpool2;NitroPDFReaderDriverCreatorReadSpool2;C:\Program Files\Common Files\Nitro PDF\Reader\2.0\NitroPDFReaderDriverService2x64.exe [2012-9-13 229392]

R2 RapportMgmtService;Rapport Management Service;C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe [2012-10-28 976728]

R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-11-26 399344]

R2 UMVPFSrv;UMVPFSrv;C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe [2011-4-1 428640]

R2 Web Assistant Updater;Web Assistant Updater;C:\Program Files\Web Assistant\ExtensionUpdaterService.exe [2012-5-10 185856]

R3 amdiox64;AMD IO Driver;C:\Windows\System32\drivers\amdiox64.sys [2011-5-29 46136]

R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2011-11-27 114704]

R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2011-12-23 124496]

R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\System32\drivers\avgidsfiltera.sys [2011-12-23 29776]

R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2010-7-28 31088]

R3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2011-5-29 338536]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-11-27 425064]

R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\Windows\System32\drivers\rtl8192ce.sys [2011-5-29 878184]

R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2011-11-27 53376]

S2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2012\avgidsagent.exe [2012-8-13 5167736]

S2 Browser Manager;Browser Manager;C:\ProgramData\Browser Manager\2.2.580.182\{16cdff19-861d-48e3-a751-d99a27784753}\brwmngr.exe --> C:\ProgramData\Browser Manager\2.2.580.182\{16cdff19-861d-48e3-a751-d99a27784753}\brwmngr.exe [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]

S3 LVRS64;Logitech RightSound Filter Driver;C:\Windows\System32\drivers\lvrs64.sys [2011-4-1 341856]

S3 LVUVC64;Logitech Webcam Pro 9000(UVC);C:\Windows\System32\drivers\lvuvc64.sys [2011-4-1 4184672]

S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\3.0.207\McCHSvc.exe [2011-6-17 237008]

S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]

S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]

S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]

S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]

S3 USBPNPA;USB PnP Sound Device Interface;C:\Windows\System32\drivers\CM10864.sys [2011-8-26 1120256]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-7-30 1255736]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2012-11-21 18:28:21 20480 ----a-w- C:\Windows\svchost.exe

2012-11-19 17:51:17 -------- d-----w- C:\Users\Larry\AppData\Local\APN

2012-11-19 17:51:16 -------- d-----w- C:\Program Files (x86)\Ask.com

2012-11-19 17:40:59 -------- d-----w- C:\ProgramData\Ask

2012-11-19 17:40:19 95208 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll

2012-11-18 05:24:13 2560 ----a-w- C:\Windows\System32\drivers\en-US\wdf01000.sys.mui

2012-11-18 05:24:12 9728 ----a-w- C:\Windows\System32\Wdfres.dll

2012-11-18 05:24:12 785512 ----a-w- C:\Windows\System32\drivers\Wdf01000.sys

2012-11-18 05:24:12 54376 ----a-w- C:\Windows\System32\drivers\WdfLdr.sys

2012-11-18 04:59:59 87040 ----a-w- C:\Windows\System32\drivers\WUDFPf.sys

2012-11-18 04:59:59 198656 ----a-w- C:\Windows\System32\drivers\WUDFRd.sys

2012-11-18 04:59:57 84992 ----a-w- C:\Windows\System32\WUDFSvc.dll

2012-11-18 04:59:57 194048 ----a-w- C:\Windows\System32\WUDFPlatform.dll

2012-11-18 04:59:55 45056 ----a-w- C:\Windows\System32\WUDFCoinstaller.dll

2012-11-18 04:59:55 229888 ----a-w- C:\Windows\System32\WUDFHost.exe

2012-11-18 04:59:54 744448 ----a-w- C:\Windows\System32\WUDFx.dll

2012-11-18 01:33:56 55296 ----a-w- C:\Windows\System32\dhcpcsvc6.dll

2012-11-18 01:33:56 44032 ----a-w- C:\Windows\SysWow64\dhcpcsvc6.dll

2012-11-18 01:33:56 226816 ----a-w- C:\Windows\System32\dhcpcore6.dll

2012-11-18 01:33:56 193536 ----a-w- C:\Windows\SysWow64\dhcpcore6.dll

2012-11-18 01:33:41 3149824 ----a-w- C:\Windows\System32\win32k.sys

2012-11-18 01:30:47 1914248 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2012-11-18 01:30:46 569344 ----a-w- C:\Windows\System32\iphlpsvc.dll

2012-11-18 01:30:46 216576 ----a-w- C:\Windows\System32\ncsi.dll

2012-11-18 01:30:46 156672 ----a-w- C:\Windows\SysWow64\ncsi.dll

2012-11-18 01:30:45 303104 ----a-w- C:\Windows\System32\nlasvc.dll

2012-11-18 01:30:44 70656 ----a-w- C:\Windows\System32\nlaapi.dll

2012-11-18 01:30:44 52224 ----a-w- C:\Windows\SysWow64\nlaapi.dll

2012-11-18 01:30:44 18944 ----a-w- C:\Windows\SysWow64\netevent.dll

2012-11-18 01:30:44 18944 ----a-w- C:\Windows\System32\netevent.dll

2012-11-18 01:30:44 175104 ----a-w- C:\Windows\SysWow64\netcorehc.dll

2012-11-18 01:28:00 95744 ----a-w- C:\Windows\System32\synceng.dll

2012-11-18 01:28:00 78336 ----a-w- C:\Windows\SysWow64\synceng.dll

2012-11-17 21:43:34 -------- d-----w- C:\Users\Larry\.smplayer

2012-11-17 20:41:05 -------- d-----w- C:\ProgramData\boost_interprocess

2012-11-15 12:49:56 246272 ----a-w- C:\Windows\System32\netcorehc.dll

2012-11-15 12:49:55 45568 ----a-w- C:\Windows\System32\drivers\tcpipreg.sys

2012-11-04 22:56:57 -------- d-----w- C:\ProgramData\KingsIsle Entertainment

.

==================== Find3M ====================

.

2012-10-30 05:11:20 73656 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2012-10-30 05:11:20 696760 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2012-10-28 21:46:36 101688 ----a-w- C:\Windows\System32\drivers\RapportKE64.sys

2012-10-08 11:31:03 2312704 ----a-w- C:\Windows\System32\jscript9.dll

2012-10-08 11:23:52 1392128 ----a-w- C:\Windows\System32\wininet.dll

2012-10-08 11:22:55 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2012-10-08 11:18:22 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2012-10-08 11:17:35 599040 ----a-w- C:\Windows\System32\vbscript.dll

2012-10-08 11:13:33 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2012-10-08 07:56:24 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll

2012-10-08 07:48:03 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2012-10-08 07:47:44 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2012-10-08 07:44:05 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2012-10-08 07:43:21 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll

2012-10-08 07:40:56 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2012-09-14 19:19:29 2048 ----a-w- C:\Windows\System32\tzres.dll

2012-09-14 18:28:53 2048 ----a-w- C:\Windows\SysWow64\tzres.dll

2012-09-13 06:44:32 17936 ----a-w- C:\Windows\System32\nitrolocalui2.dll

2012-09-13 06:44:30 29712 ----a-w- C:\Windows\System32\nitrolocalmon2.dll

2012-09-01 21:49:26 821736 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll

2012-09-01 21:49:26 746984 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2012-08-31 18:19:35 1659760 ----a-w- C:\Windows\System32\drivers\ntfs.sys

2012-08-30 18:03:45 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe

2012-08-30 17:12:02 3968880 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2012-08-30 17:12:02 3914096 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2012-08-24 20:43:16 384352 ----a-w- C:\Windows\System32\drivers\avgtdia.sys

2012-08-24 18:05:07 220160 ----a-w- C:\Windows\System32\wintrust.dll

2012-08-24 16:57:48 172544 ----a-w- C:\Windows\SysWow64\wintrust.dll

2012-08-24 10:22:46 1346048 ----a-w- C:\Windows\System32\urlmon(218).dll

2012-08-24 10:21:18 1392128 ----a-w- C:\Windows\System32\wininet(220).dll

2012-08-24 10:12:04 2144768 ----a-w- C:\Windows\System32\iertutil(212).dll

2012-08-24 07:27:00 12319744 ----a-w- C:\Windows\SysWow64\mshtml(232).dll

2012-08-24 07:03:49 9738240 ----a-w- C:\Windows\SysWow64\ieframe(228).dll

2012-08-24 06:59:17 1800704 ----a-w- C:\Windows\SysWow64\jscript9(230).dll

2012-08-24 06:51:50 1103872 ----a-w- C:\Windows\SysWow64\urlmon(235).dll

2012-08-24 06:51:27 1129472 ----a-w- C:\Windows\SysWow64\wininet(237).dll

2012-08-24 06:47:12 420864 ----a-w- C:\Windows\SysWow64\vbscript(236).dll

2012-08-24 06:44:35 1793024 ----a-w- C:\Windows\SysWow64\iertutil(229).dll

2012-08-24 06:43:58 2382848 ----a-w- C:\Windows\SysWow64\mshtml(233).tlb

2004-07-30 14:56:22 90112 ----a-w- C:\Program Files (x86)\Common Files\PCSBclean.exe

2004-07-26 20:30:14 291840 ----a-w- C:\Program Files (x86)\Common Files\PCSBoff.exe

.

============= FINISH: 12:50:49.90 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 7/29/2011 5:26:20 PM

System Uptime: 11/21/2012 12:26:37 PM (0 hours ago)

.

Motherboard: Hewlett-Packard | | 3564

Processor: AMD A4-3300M APU with Radeon HD Graphics | Socket FS1 | 1900/100mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 284 GiB total, 175.456 GiB free.

D: is FIXED (NTFS) - 14 GiB total, 1.533 GiB free.

E: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP207: 11/17/2012 10:53:16 PM - Windows Update

RP208: 11/19/2012 11:36:47 AM - Installed Java 7 Update 9

.

==== Installed Programs ======================

.

Adobe Connect Add-in

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader X (10.1.4) MUI

Adobe Shockwave Player 11.6

Agatha Christie - Peril at End House

AMD APP SDK Runtime

AMD Catalyst Install Manager

AMD Fuel

AMD Media Foundation Decoders

AMD Steady Video Plug-In

AMD System Monitor

AMD VISION Engine Control Center

AnswerWorks 5.0 English Runtime

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Ask Toolbar

Ask Toolbar Updater

Avery Template

AVG 2012

Bejeweled 2 Deluxe

Bejeweled 3

Blackhawk Striker 2

Blasterball 3

Blio

Bonjour

Bounce Symphony

Build-a-lot 2

Cake Mania

CameraHelperMsi

Canon IJ Network Scan Utility

Canon IJ Network Tool

Canon MP Navigator 2.2

Canon MP830

Canon MX350 series MP Drivers

Catalyst Control Center - Branding

Catalyst Control Center Graphics Previews Common

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

ccc-utility64

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

CCleaner

Chuzzle Deluxe

Cisco EAP-FAST Module

Cisco LEAP Module

Cisco PEAP Module

Contextual Tool Sleekseek

CyberLink YouCam

D3DX10

Daily Devotional

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Diner Dash 2 Restaurant Rescue

Dora's World Adventure

Energy Star Digital Logo

erLT

ESET Online Scanner v3

ESU for Microsoft Windows 7

Evernote v. 4.2.2

Farm Frenzy

FATE - The Traitor Soul

FormulaCartoon

Free Realms

Google Apps Migration For Microsoft Outlook® 2.3.12.34

Google Chrome

Google Earth Plug-in

Google Update Helper

GoToMeeting 4.8.0.723

Hewlett-Packard ACLM.NET v1.1.2.0

HP Auto

HP Client Services

HP Connection Manager

HP Customer Experience Enhancements

HP Documentation

HP Games

HP MovieStore

HP On Screen Display

HP Power Manager

HP Quick Launch

HP Setup

HP Setup Manager

HP Software Framework

HP Support Assistant

iCloud

IDT Audio

iTunes

Java 7 Update 9

Java Auto Updater

Java 6 Update 24 (64-bit)

Java 6 Update 31

JavaFX 2.1.0

Junk Mail filter update

Kalydo Player 4.09.00

Logitech Vid HD

Logitech Webcam Software

LWS Facebook

LWS Gallery

LWS Help_main

LWS Launcher

LWS Motion Detection

LWS Pictures And Video

LWS Twitter

LWS Video Mask Maker

LWS VideoEffects

LWS Webcam Software

LWS WLM Plugin

LWS YouTube Plugin

Mah Jong Medley

Malwarebytes Anti-Malware version 1.62.0.1300

McAfee Security Scan Plus

Mesh Runtime

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Application Error Reporting

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Home and Business 2010

Microsoft Office Office 64-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 64-bit MUI (English) 2010

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Single Image 2010

Microsoft Office Word MUI (English) 2010

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Microsoft WSE 3.0 Runtime

Mozilla Firefox 16.0.2 (x86 en-US)

Mozilla Maintenance Service

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Mystery P.I. - Stolen in San Francisco

Namco All-Stars PAC-MAN

Nitro Reader 2

Norton Security Scan

PC Study Bible 3.0 -- Christian Classics Vol. 1

PC Study Bible 4 - Bonus CD

PC Study Bible 4 - Wycliffe

PC Study Bible 4 Bonus

Penguins!

Plants vs. Zombies - Game of the Year

PlayReady PC Runtime x86

Poker Superstars III

Polar Bowler

Polar Golfer

Precision Codec 2.0.0.415

Quicken 2009

QuickTime

Rapport

RealNetworks - Microsoft Visual C++ 2008 Runtime

RealPlayer

Realtek Ethernet Controller Driver

Realtek PCIE Card Reader

REALTEK Wireless LAN Driver

RealUpgrade 1.1

Recovery Manager

Revo Uninstaller 1.92

ROBLOX Player

RoxioNow Player

SAMSUNG USB Driver for Mobile Phones

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Extended (KB2416472)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition

Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition

Security Update for Microsoft Word 2010 (KB2553488) 32-Bit Edition

Slingo Supreme

swMSM

Synaptics Pointing Device Driver

TARGUS ACP45 V3.1.2

TurboTax 2009

TurboTax 2009 WinPerFedFormset

TurboTax 2009 WinPerReleaseEngine

TurboTax 2009 WinPerTaxSupport

TurboTax 2009 wrapper

TurboTax 2010

TurboTax 2010 WinPerFedFormset

TurboTax 2010 WinPerReleaseEngine

TurboTax 2010 WinPerTaxSupport

TurboTax 2010 wrapper

TurboTax 2011

TurboTax 2011 WinPerFedFormset

TurboTax 2011 WinPerReleaseEngine

TurboTax 2011 WinPerTaxSupport

TurboTax 2011 wrapper

Unity Web Player

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2473228)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition

Update Installer for WildTangent Games App

Verizon Wireless Software Utility Application for Android - Samsung

Virtual Villagers 4 - The Tree of Life

Visual Studio 2008 x64 Redistributables

Visual Studio 2010 x64 Redistributables

Web Assistant 2.0.0.430

Wheel of Fortune 2

WildTangent Games App

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Windows Media Player Firefox Plugin

Yahoo! Detect

Zuma Deluxe

.

==== Event Viewer Messages From Past Week ========

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11/21/2012 12:30:04 PM, Error: Service Control Manager [7000] - The Browser Manager service failed to start due to the following error: The system cannot find the file specified.

11/21/2012 12:27:24 PM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\system32\Rtlihvs.dll Error Code: 126

11/21/2012 12:26:11 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the RapportMgmtService service.

11/21/2012 10:51:51 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Intuit Update Service v4 service to connect.

11/21/2012 10:51:51 AM, Error: Service Control Manager [7000] - The Intuit Update Service v4 service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

11/21/2012 10:51:20 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Intuit Update Service service to connect.

11/21/2012 10:51:20 AM, Error: Service Control Manager [7000] - The Intuit Update Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

11/21/2012 10:48:16 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the HPWMISVC service to connect.

11/21/2012 10:48:16 AM, Error: Service Control Manager [7000] - The HPWMISVC service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

11/20/2012 9:36:30 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.

11/20/2012 9:35:46 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff800030b366b, 0x0000000000000000, 0x000000007efa0000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 112012-68468-01.

11/20/2012 3:20:11 PM, Error: Tcpip [4199] - The system detected an address conflict for IP address 192.168.1.101 with the system having network hardware address 00-1E-8F-8E-03-F3. Network operations on this system may be disrupted as a result.

11/20/2012 12:50:32 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa8004b01bb0, 0x0000000000000000, 0x000000007efa8000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 112012-38766-01.

11/20/2012 12:46:34 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa8004b2dbb0, 0x0000000000000000, 0x000000007efa8000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 112012-49483-01.

11/20/2012 12:42:59 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff8000306666b, 0x0000000000000000, 0x000000007efa0000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 112012-47689-01.

11/19/2012 8:41:09 PM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

11/19/2012 8:41:09 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

11/19/2012 8:41:08 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.

11/19/2012 4:02:59 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service.

11/19/2012 4:02:29 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AudioSrv service.

11/19/2012 4:01:19 AM, Error: Service Control Manager [7022] - The Intuit Update Service v4 service hung on starting.

11/19/2012 3:53:23 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the HP Client Services service to connect.

11/19/2012 12:56:53 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000000, 0x0000000000000002, 0x0000000000000001, 0xfffff8000309724e). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 111912-40076-01.

11/19/2012 12:54:22 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000096, 0xfffff800030b416a, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 111912-41901-01.

11/19/2012 12:51:27 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff8000308ded6, 0xfffff88002129000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 111912-47439-01.

11/19/2012 1:41:24 PM, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

11/19/2012 1:06:32 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

11/19/2012 1:05:46 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

11/19/2012 1:05:45 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

11/19/2012 1:05:41 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

11/19/2012 1:05:41 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

11/19/2012 1:05:37 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

11/19/2012 1:05:24 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

11/19/2012 1:05:10 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000703, 0x0000000000000002, 0x0000000000000001, 0xfffff800030b50c5). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 111912-24102-01.

11/19/2012 1:05:09 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD Avgldx64 Avgmfx64 Avgtdia DfsC discache NetBIOS NetBT nsiproxy Psched RapportKE64 rdbss spldr tdx vwififlt Wanarpv6 WfpLwf

11/19/2012 1:05:07 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.

11/19/2012 1:05:07 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

11/19/2012 1:05:07 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

11/19/2012 1:05:07 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

11/19/2012 1:05:07 AM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

11/19/2012 1:05:06 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

11/19/2012 1:05:06 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

11/19/2012 1:05:06 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.

11/19/2012 1:05:06 AM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.

11/19/2012 1:05:06 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

11/19/2012 1:02:25 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff8000307566b, 0x0000000000000000, 0x000000007efa0000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 111912-41090-01.

11/18/2012 5:20:05 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Web Assistant Updater service to connect.

11/18/2012 5:18:37 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Bonjour Service service to connect.

11/18/2012 5:18:37 PM, Error: Service Control Manager [7000] - The Bonjour Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

11/18/2012 5:14:23 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avgwd service.

11/18/2012 2:17:40 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa8004952bb0, 0x0000000000000000, 0x000000007efa8000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 111812-43929-01.

11/18/2012 2:09:16 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff800033cb63a, 0x0000000000000001, 0x0000000000000018). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 111812-56144-01.

11/18/2012 12:09:29 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}

11/18/2012 12:07:34 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.

11/18/2012 12:07:01 PM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\system32\Rtlihvs.dll Error Code: 21

11/18/2012 12:06:49 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Avgldx64 Avgmfx64 discache RapportKE64 spldr Wanarpv6

11/18/2012 12:06:37 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff8000306d66b, 0x0000000000000000, 0x000000007efa0000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 111812-25474-01.

11/18/2012 12:03:50 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa8004b35bb0, 0x0000000000000000, 0x000000007efa8000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 111812-44943-01.

11/18/2012 1:02:02 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

11/17/2012 6:55:46 PM, Error: Service Control Manager [7023] - The Windows Driver Foundation - User-mode Driver Framework service terminated with the following error: Insufficient system resources exist to complete the requested service.

11/17/2012 5:54:56 PM, Error: Service Control Manager [7023] - The Windows Update service terminated with the following error: %%-2147467243

11/17/2012 5:54:39 PM, Error: Service Control Manager [7034] - The Intuit Update Service service terminated unexpectedly. It has done this 1 time(s).

11/17/2012 4:33:14 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff800030af66b, 0x0000000000000000, 0x000007fffffa0000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 111712-31356-01.

11/17/2012 4:00:07 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x000000007fefef29, 0x0000000000000002, 0x0000000000000001, 0xfffff8000310c0c5). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 111712-35568-01.

11/17/2012 3:21:59 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Audio Endpoint Builder service to connect.

11/17/2012 3:21:59 PM, Error: Service Control Manager [7001] - The Windows Audio service depends on the Windows Audio Endpoint Builder service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.

11/17/2012 3:21:59 PM, Error: Service Control Manager [7000] - The Windows Audio Endpoint Builder service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

11/15/2012 8:32:57 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.

11/15/2012 8:32:57 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the EFS service.

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==== End Of File ===========================

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  • Root Admin

Hello and welcome to Malwarebytes

The computer appears to be infected.

Here are the steps needed to get your computer cleaned....

Please read the following so that you can begin the cleaning process:

Don't use any temporary file cleaners unless requested - this can cause data loss and make recovery difficult

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OPTION 1

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  • Please read and follow the directions here, skipping any steps you are unable to complete.
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OPTION 2

Alternatively, as a paying customer, you can contact the help desk
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OPTION 3

If you would like to use our
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Please be patient, someone will assist you as soon as possible.

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