windows seven help me please

[doja503]

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 1:13:33 AM, on 11/20/2012

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v9.00 (9.00.8112.16455)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Lexmark 3600-4600 Series\lxdxmon.exe

C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpy.exe

C:\Program Files (x86)\Lexmark 3600-4600 Series\lxdxMsdMon.exe

C:\Program Files (x86)\Common Files\Motive\pcContextHookShim.exe

C:\Program Files (x86)\MagicDisc\MagicDisc.exe

C:\Program Files (x86)\Roxio 2012\5.0\CPMonitor.exe

C:\Program Files (x86)\HP\QuickPlay\QPService.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe

C:\Program Files (x86)\FilmFanatic\bar\1.bin\pabrmon.exe

C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\ccSvcHst.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe

C:\Users\James\Downloads\HijackThis.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: (no name) - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - (no file)

R3 - URLSearchHook: (no name) - {2c1e21b5-5666-4cd5-8152-96b690b7216e} - (no file)

R3 - URLSearchHook: (no name) - {687578b9-7132-4a7a-80e4-30ee31099e03} - (no file)

R3 - URLSearchHook: (no name) - {796b75f6-6187-47e2-8f1f-c16e059e6e19} - C:\Program Files (x86)\FilmFanatic\bar\1.bin\paSrcAs.dll

F2 - REG:system.ini: UserInit=userinit.exe

O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

O2 - BHO: Groove Folder Synchronization - {03F90028-38A0-604C-742A-36E9732F7C5F} - C:\Windows\SysWow64\ir50_qcxx.dll

O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\coIEPlg.dll

O2 - BHO: Toolbar BHO - {631acb68-57c3-48af-9cc5-fcec0837ffd3} - C:\PROGRA~2\FILMFA~2\bar\1.bin\pabar.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\IPS\IPSBHO.DLL

O2 - BHO: Funmoods Helper Object - {75EBB0AA-4214-4CB4-90EC-E3E07ECD04F7} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - (no file)

O2 - BHO: Updater For XFIN_PORTAL - {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} - (no file)

O2 - BHO: Wincore Mediabar - {c2d64ff7-0ab8-4263-89c9-ea3b0f8f050c} - (no file)

O2 - BHO: Search Assistant BHO - {d5e9b421-c309-41de-9014-800a2adcdeb0} - C:\Program Files (x86)\FilmFanatic\bar\1.bin\paSrcAs.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\coIEPlg.dll

O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll

O3 - Toolbar: (no name) - {99079a25-328f-4bd4-be04-00955acaa0a7} - (no file)

O3 - Toolbar: (no name) - {c2d64ff7-0ab8-4263-89c9-ea3b0f8f050c} - (no file)

O3 - Toolbar: (no name) - !{A4C272EC-ED9E-4ACE-A6F2-9558C7F29EF3} - (no file)

O3 - Toolbar: FilmFanatic - {0b84b4b4-8af8-4f1f-91fe-074a666f6425} - C:\Program Files (x86)\FilmFanatic\bar\1.bin\pabar.dll

O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\13.0\SharedCOM\RoxWatchTray13.exe"

O4 - HKLM\..\Run: [iSUSPM] C:\ProgramData\FLEXnet\Connect\11\\isuspm.exe -scheduler

O4 - HKLM\..\Run: [CPMonitor] "C:\Program Files (x86)\Roxio 2012\5.0\CPMonitor.exe"

O4 - HKLM\..\Run: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [QPService] "C:\Program Files (x86)\HP\QuickPlay\QPService.exe"

O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start

O4 - HKLM\..\Run: [GIDDesktop] C:\Program Files (x86)\SFT\GuardedID\gidd.exe /s

O4 - HKLM\..\Run: [FilmFanatic Browser Plugin Loader] C:\PROGRA~2\FILMFA~2\bar\1.bin\pabrmon.exe

O4 - HKCU\..\Run: [ComcastAntispyClient] "C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntispy.exe" /hide

O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O4 - Startup: MagicDisc.lnk = C:\Program Files (x86)\MagicDisc\MagicDisc.exe

O4 - Global Startup: Constant Guard.lnk = C:\Program Files (x86)\Constant Guard Protection Suite\IDVault.exe

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} (GMNRev Class) - http://h20614.www2.hp.com/ediags/gmd/Install/Cab/hpdetect119.cab

O16 - DPF: {CF84DAC5-A4F5-419E-A0BA-C01FFD71112F} (SysInfo Class) - http://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_intel_4.5.5.0.cab

O20 - AppInit_DLLs:

O23 - Service: Roxio SAIB Service (9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269) - Unknown owner - C:\Program Files (x86)\Roxio\BackOnTrack\App\SaibSVC.exe

O23 - Service: ABBYY FineReader 9.0 PE Licensing Service (ABBYY.Licensing.FineReader.Professional.9.0) - ABBYY (BIT Software) - C:\Program Files (x86)\Common Files\ABBYY\FineReader\9.00\Licensing\PE\NetworkLicenseServer.exe

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_ccf0dd3cb081af84\AESTSr64.exe

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation - C:\Program Files\LSI SoftModem\agr64svc.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

O23 - Service: Comcast AntiSpyware (AntiSpywareService) - Unknown owner - C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Alcohol Virtual Drive Auto-mount Service (AxAutoMntSrv) - Alcohol Soft Development Team - C:\Program Files (x86)\Alcohol Soft\Alcohol 120\AxAutoMntSrv.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: BOT4Service - Unknown owner - C:\Program Files (x86)\Roxio\BackOnTrack\App\BService.exe

O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: FilmFanaticService - COMPANYVERS_NAME - C:\PROGRA~2\FILMFA~2\bar\1.bin\pabarsvc.exe

O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe

O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe

O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

O23 - Service: lxdxCATSCustConnectService - Lexmark International, Inc. - C:\Windows\system32\spool\DRIVERS\x64\3\\lxdxserv.exe

O23 - Service: lxdx_device - - C:\Windows\system32\lxdxcoms.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: Norton Security Suite (N360) - Symantec Corporation - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\ccSvcHst.exe

O23 - Service: NBService - Nero AG - C:\Program Files (x86)\Nero\Nero 7\Nero BackItUp\NBService.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: NMIndexingService - Nero AG - C:\Program Files (x86)\Common Files\Ahead\Lib\NMIndexingService.exe

O23 - Service: Norton PC Checkup Application Launcher - Symantec Corporation - C:\Program Files (x86)\Norton PC Checkup 3.0\SymcPCCULaunchSvc.exe

O23 - Service: Palm Novacom (NovacomD) - Palm - C:\Program Files (x86)\Palm, Inc\novacomd\x86\novacomd.exe

O23 - Service: Palm TCP Relay (Palm_TCP_Relay) - Unknown owner - C:\Program Files (x86)\HP webOS\PDK\tcprelay.exe

O23 - Service: pcCMService - Alcatel-Lucent - C:\Program Files (x86)\Common Files\Motive\pcCMService.exe

O23 - Service: pcCMService64 - Alcatel-Lucent - C:\Program Files\Common Files\Motive\pcCMService.exe

O23 - Service: pcServiceHost - Alcatel-Lucent - C:\Program Files (x86)\Common Files\Motive\pcServiceHost.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe

O23 - Service: RoxMediaDB13 - Rovi Corporation - C:\Program Files (x86)\Common Files\Roxio Shared\13.0\SharedCOM\RoxMediaDB13.exe

O23 - Service: Roxio Hard Drive Watcher 12 (RoxWatch12) - Rovi Corporation - C:\Program Files (x86)\Common Files\Roxio Shared\13.0\SharedCOM\RoxWatch13.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_ccf0dd3cb081af84\STacSV64.exe

O23 - Service: StarWind AE Service (StarWindServiceAE) - StarWind Software - C:\Program Files (x86)\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 16451 bytes

[MrCharlie]

Welcome to the forum, What seems to be the problem?

.........please start at the link below:

http://forums.malwar...?showtopic=9573

Post back the 2 logs here.....DDS.txt and Attach.txt

<====><====><====><====><====><====><====><====>

Next.......

Please remove any usb or external drives from the computer before you run this scan!

Quit all running programs.

Please download and run RogueKiller to your desktop.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

MrC

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 48 hours, please send me a PM)

[Maurice Naggar]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!