Same issue with svchost

[evto18]

Hello:

I am having trouble with Trojans in svchost. I have scanned with MBAM all day and the results come up with the same two Trojans. I reboot after each of these scans and when I rescan it comes up with the same issue. Please help! I am attaching my logs. Thank you so much!

mbam-log-2012-11-18 (21-01-22).txt

attach.zip

dds.txt

[MrCharlie]

Welcome to the forum.

Please create a new system restore point before running Malwarebytes Anti-Rootkit.

MBAR tutorial

Download Malwarebytes Anti-Rootkit from HERE

• Unzip the contents to a folder in a convenient location.
  
• Open the folder where the contents were unzipped and run mbar.exe
  
• Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  
• Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  
• Wait while the system shuts down and the cleanup process is performed.
  
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  
• When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt
  

To attach a log if needed:

Bottom right corner of this page.

New window that comes up.

MrC

[evto18]

Thanks for your response. How do I create a new system restore point?

[MrCharlie]

http://www.sevenforums.com/tutorials/697-system-restore-point-create.html

MrC

[evto18]

Thanks. Doing it now and will post when it's done.

[evto18]

I just ran the scan and it says everything is clean. I am attaching the logs. Is there anything else that needs to be done? Thank you for all your help!

mbar-log-2012-11-19 (20-19-55).txt

[evto18]

The other log did not attach. Here it is.

[evto18]

I'm not sure why it's not letting me attach the other log but here it is again.

system-log.txt

[MrCharlie]

Please read the directions carefully so you don't end up deleting something that is good!!

Please note that TDSSKiller can be run in safe mode if needed.

Here's a video that explains how to run it if needed:

Please download the latest version of TDSSKiller from here and save it to your Desktop.

• Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  
  
• Put a checkmark beside loaded modules.
  
  
• A reboot will be needed to apply the changes. Do it.
  
• TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  
• Then click on Change parameters in TDSSKiller.
  
• Check all boxes then click OK.
  
  
• Click the Start Scan button.
  
  
• The scan should take no longer than 2 minutes.
  
• If a suspicious object is detected, the default action will be Skip, click on Continue.
  
  Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.
  
• If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  
  Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  
• A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. There may be 3 logs > so post or attach all of them.
  
• Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.
  

Here's a summary of what to do if you would like to print it out:

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

~~~~~~~~~~~~~~~~~~~~

You can attach the logs if they're too long:

Bottom right corner of this page.

New window that comes up.

MrC

[evto18]

Hi MrC:

Here are the results of my scan.

20:24:06.0591 4968 TDSS rootkit removing tool 2.8.15.0 Oct 31 2012 21:47:35 20:24:07.0200 4968 ============================================================ 20:24:07.0200 4968 Current date / time: 2012/11/20 20:24:07.0200 20:24:07.0200 4968 SystemInfo: 20:24:07.0200 4968 20:24:07.0200 4968 OS Version: 6.1.7601 ServicePack: 1.0 20:24:07.0200 4968 Product type: Workstation 20:24:07.0200 4968 ComputerName: MINE-PC 20:24:07.0200 4968 UserName: Mine 20:24:07.0200 4968 Windows directory: C:\windows 20:24:07.0200 4968 System windows directory: C:\windows 20:24:07.0200 4968 Running under WOW64 20:24:07.0200 4968 Processor architecture: Intel x64 20:24:07.0200 4968 Number of processors: 8 20:24:07.0200 4968 Page size: 0x1000 20:24:07.0200 4968 Boot type: Normal boot 20:24:07.0200 4968 ============================================================ 20:24:07.0855 4968 Drive \Device\Harddisk0\DR0 - Size: 0xAEA8CDE000 (698.64 Gb), SectorSize: 0x200, Cylinders: 0x16441, SectorsPerTrack: 0x3F, TracksPerCylinder: 0xFF, Type 'K0', Flags 0x00000040 20:24:07.0855 4968 ============================================================ 20:24:07.0855 4968 \Device\Harddisk0\DR0: 20:24:07.0855 4968 MBR partitions: 20:24:07.0855 4968 \Device\Harddisk0\DR0\Partition1: MBR, Type 0x7, StartLBA 0x2EE800, BlocksNum 0x55436000 20:24:07.0855 4968 ============================================================ 20:24:07.0886 4968 C: <-> \Device\Harddisk0\DR0\Partition1 20:24:07.0886 4968 ============================================================ 20:24:07.0886 4968 Initialize success 20:24:07.0886 4968 ============================================================ 20:24:51.0442 6212 Deinitialize success

[evto18]

These are the second and third logs.

Thanks again for all your help.

TDSSKiller.2.8.15.0_20.11.2012_20.27.16_log.zip

TDSSKiller.2.8.15.0_20.11.2012_20.34.01_log.zip

[MrCharlie]

Looks OK

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

[evto18]

MrC:

I just finished ComboFix and I am attaching my results.

ComboFix.zip

[MrCharlie]

Looks Good.....

Please download AdwCleaner from here and save it on your Desktop.

1. Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
   
2. Now click on the Search tab.
   
3. Please post the contents of the log-file created in your next post.
   

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

MrC

[evto18]

Here's the results of AdwCleaner.

# AdwCleaner v2.008 - Logfile created 11/20/2012 at 23:04:44 # Updated 17/11/2012 by Xplode # Operating system : Windows 7 Home Premium Service Pack 1 (64 bits) # User : Mine - MINE-PC # Boot Mode : Normal # Running from : C:\Users\Mine\Downloads\adwcleaner.exe # Option [search]

***** [services] *****

***** [Files / Folders] *****

Folder Found : C:\ProgramData\Tarma Installer

***** [Registry] *****

Key Found : HKCU\Software\AppDataLow\Software\Crossrider Key Found : HKCU\Software\Softonic Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D} Key Found : HKLM\SOFTWARE\Software

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16421

[OK] Registry is clean.

-\\ Mozilla Firefox v16.0.2 (en-US)

Profile name : default File : C:\Users\Mine\AppData\Roaming\Mozilla\Firefox\Profiles\sq40nc7n.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v [unable to get version]

File : C:\Users\Mine\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [1115 octets] - [20/11/2012 23:04:44]

########## EOF - C:\AdwCleaner[R1].txt - [1175 octets] ##########

[MrCharlie]

Some adware found....lets clear it out.....

1. Please re-run AdwCleaner
   
2. Click on Delete button.
   
3. Confirm each time with OK if asked.
   
4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.
   

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

MrC (be back in the am)

[evto18]

MrC:

Here are my results from my scan.

# AdwCleaner v2.008 - Logfile created 11/20/2012 at 23:44:17 # Updated 17/11/2012 by Xplode # Operating system : Windows 7 Home Premium Service Pack 1 (64 bits) # User : Mine - MINE-PC # Boot Mode : Normal # Running from : C:\Users\Mine\Downloads\adwcleaner.exe # Option [Delete]

***** [services] *****

***** [Files / Folders] *****

Folder Deleted : C:\ProgramData\Tarma Installer

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider Key Deleted : HKCU\Software\Softonic Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D} Key Deleted : HKLM\SOFTWARE\Software

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16421

[OK] Registry is clean.

-\\ Mozilla Firefox v16.0.2 (en-US)

Profile name : default File : C:\Users\Mine\AppData\Roaming\Mozilla\Firefox\Profiles\sq40nc7n.default\prefs.js

C:\Users\Mine\AppData\Roaming\Mozilla\Firefox\Profiles\sq40nc7n.default\user.js ... Deleted !

[OK] File is clean.

-\\ Google Chrome v [unable to get version]

File : C:\Users\Mine\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [1242 octets] - [20/11/2012 23:04:44] AdwCleaner[R2].txt - [1302 octets] - [20/11/2012 23:43:43] AdwCleaner[s2].txt - [1342 octets] - [20/11/2012 23:44:17]

########## EOF - C:\AdwCleaner[s2].txt - [1402 octets] ##########

I will also be back in the am. Thanks for all your help!

[MrCharlie]

How are things now??

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

• Save it to your Desktop.
  
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  
• A Notepad document should open automatically called checkup.txt.
  
• Please Post the contents of that document.
  
• Do Not Attach It!!!
  

MrC

[evto18]

Good morning.

Here are the results.

Results of screen317's Security Check version 0.99.54

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Microsoft Security Essentials

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Spybot - Search & Destroy

Malwarebytes Anti-Malware version 1.65.1.1000

Java 7 Update 9

Adobe Flash Player 11.5.502.110

Adobe Reader X (10.1.4)

Mozilla Firefox (16.0.2)

````````Process Check: objlist.exe by Laurent````````

Microsoft Security Essentials MSMpEng.exe

Microsoft Security Essentials msseces.exe

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 0%

````````````````````End of Log``````````````````````

[MrCharlie]

Looks Good, how is it??? MrC

[evto18]

It's running great. I really appreciate all your help.

[MrCharlie]

Good............

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, etc....

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

[Maurice Naggar]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

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