Random Website Redirect

Songbreeze · November 18, 2012

Hi!

I'm not quite sure what's going on, but my internet redirects to a random ad or fake award type page and doesn't load the original page, but if I hit back and try again, it sometimes works. It doesn't seem to matter what website I'm on--I've had google, blogs, and news sites redirect, but blogs seem to be the most likely, and doesn't seem to have a reason. I ran a full scan with Malware Bytes, though, and it didn't find anything.

I've pasted my DDS log files below

Thanks!

Margaret

DDS (Ver_2012-11-07.01) - NTFS_AMD64

Internet Explorer: 9.0.8112.16455 BrowserJavaVersion: 10.7.2

Run by Margaret at 9:45:39 on 2012-11-18

Microsoft Windows 7 Home Premium 6.1.7601.1.950.886.1033.18.6092.3472 [GMT -8:00]

.

AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Program Files\IDT\WDM\STacSV64.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\Hpservice.exe

C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe

C:\Program Files\DisplayLink Core Software\DisplayLinkUserAgent.exe

C:\Windows\System32\WUDFHost.exe

C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\WLANExt.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k WbioSvcGroup

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE

C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe

C:\Program Files\IDT\WDM\AESTSr64.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Windows\SysWOW64\ASTSRV.EXE

C:\Program Files\Bonjour\mDNSResponder.exe

C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE

C:\Program Files\Intel\WiFi\bin\EvtEng.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe

C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe

C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe

C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe

C:\Windows\System32\svchost.exe -k HPZ12

C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe

C:\Program Files\Common Files\Nitro PDF\Express\2.0\NitroPDFExpressDriverServicex64.exe

C:\Windows\System32\svchost.exe -k HPZ12

C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe

C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Windows\system32\svchost.exe -k HPService

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Windows\system32\taskhost.exe

C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe

C:\Program Files (x86)\HP SimplePass 2011\TouchControl.exe

C:\Program Files\DisplayLink Core Software\DisplayLinkUI.exe

C:\Program Files (x86)\HP SimplePass 2011\BioMonitor.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe

C:\Program Files\IDT\WDM\sttray64.exe

C:\Program Files\Apoint2K\Apoint.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files\TOSHIBA\dynadock_II\TosDockApp.exe

C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Hewlett-Packard\HP LaunchBox\HPTaskBar1.exe

C:\Program Files\Hewlett-Packard\HP LaunchBox\HPTaskBar2.exe

C:\Windows\System32\spool\drivers\x64\3\E_IATIADA.EXE

C:\Windows\System32\StikyNot.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE

C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe

C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Apoint2K\ApMsgFwd.exe

C:\Program Files\Apoint2K\Apntex.exe

C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe

C:\Program Files (x86)\Citrix\ICA Client\concentr.exe

C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe

C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe

C:\Windows\servicing\TrustedInstaller.exe

C:\Users\Margaret\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Margaret\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe

C:\Users\Margaret\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Windows\sysWOW64\wbem\wmiprvse.exe

C:\Users\Margaret\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Windows\system32\AUDIODG.EXE

C:\Windows\system32\wbem\WmiApSrv.exe

C:\Users\Margaret\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uURLSearchHooks: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll

mWinlogon: Userinit = userinit.exe,

BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll

BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\coieplg.dll

BHO: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\ipsbho.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

BHO: TrueSuite Website Log On: {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2011\IEBHO.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll

BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\coieplg.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\coieplg.dll

TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll

uRun: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

uRun: [TOSDOCKAPP] C:\Program Files\TOSHIBA\dynadock_II\TosDockApp.exe

uRun: [Google Update] "C:\Users\Margaret\AppData\Local\Google\Update\GoogleUpdate.exe" /c

uRun: [EPSON Stylus CX4800 Series] C:\Windows\System32\spool\DRIVERS\x64\3\E_IATIADA.EXE /FU "C:\Windows\TEMP\E_SC308.tmp" /EF "HKCU"

uRun: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe

uRun: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

mRun: [HPQuickWebProxy] "C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe"

mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

mRun: [HP CoolSense] C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe -byrunkey

mRun: [Cisco AnyConnect Secure Mobility Agent for Windows] "C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe" -minimized

mRun: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup

mRun: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: Add to Evernote 4.0 - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204

IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

DPF: {55963676-2F5E-4BAF-AC28-CF26AA587566} - hxxps://webvpn.purdue.edu/CACHE/stc/1/binaries/vpnweb.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab

TCP: NameServer = 192.168.2.1

TCP: Interfaces\{B3244C77-682D-4DD2-BBC7-93844B7037A6} : DHCPNameServer = 10.0.0.1

TCP: Interfaces\{B3C38AF8-870F-42E3-9BB2-1322817FC96A} : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{D9554035-AC4D-48AD-87A4-BB49948F24AA} : DHCPNameServer = 192.168.2.1

TCP: Interfaces\{D9554035-AC4D-48AD-87A4-BB49948F24AA}\0796E656160707C65637 : DHCPNameServer = 75.75.75.75 75.75.76.76

TCP: Interfaces\{D9554035-AC4D-48AD-87A4-BB49948F24AA}\145734F6175756C65647 : DHCPNameServer = 10.0.0.1

TCP: Interfaces\{D9554035-AC4D-48AD-87A4-BB49948F24AA}\16D6977757 : DHCPNameServer = 192.168.2.1

TCP: Interfaces\{D9554035-AC4D-48AD-87A4-BB49948F24AA}\2656C6B696E6E2834323 : DHCPNameServer = 192.168.2.1

TCP: Interfaces\{D9554035-AC4D-48AD-87A4-BB49948F24AA}\45F6077457E6 : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{D9554035-AC4D-48AD-87A4-BB49948F24AA}\74F6C64656E645275656 : DHCPNameServer = 128.107.241.185 12.127.16.68 12.127.17.71

Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

x64-BHO: TrueSuite Website Log On: {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2011\x64\IEBHO.dll

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe

x64-Run: [intelPAN] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel PAN Tray

x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe

x64-Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe

x64-Run: [setDefault] C:\Program Files\Hewlett-Packard\HP LaunchBox\SetDefault.exe

x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"

x64-Run: [TOSDOCKAPP] C:\Program Files\TOSHIBA\dynadock_II\TosDockApp.exe

x64-Run: [intelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

x64-Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

.

============= SERVICES / DRIVERS ===============

.

R0 dlkmdldr;dlkmdldr;C:\Windows\System32\drivers\dlkmdldr.sys [2011-11-20 13936]

R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2011-7-8 55856]

R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NISx64\1109000.00C\symds64.sys [2012-1-7 433200]

R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1109000.00C\symefa64.sys [2012-1-7 221304]

R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.5.0.127\Definitions\BASHDefs\20121106.001\BHDrvx64.sys [2012-10-23 1384608]

R1 ccHP;Symantec Hash Provider;C:\Windows\System32\drivers\NISx64\1109000.00C\cchpx64.sys [2012-1-7 593544]

R1 ctxusbm;Citrix USB Monitor Driver;C:\Windows\System32\drivers\ctxusbm.sys [2010-4-16 87600]

R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.5.0.127\Definitions\IPSDefs\20121116.001\IDSviA64.sys [2012-11-16 513184]

R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]

R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]

R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NISx64\1109000.00C\ironx64.sys [2012-1-7 150064]

R1 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\Windows\System32\drivers\NISx64\1109000.00C\symtdiv.sys [2012-1-7 451704]

R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2012-7-11 140672]

R2 AdobeActiveFileMonitor9.0;Adobe Active File Monitor V9;C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe [2010-9-30 169408]

R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2011-9-20 89600]

R2 DisplayLinkService;DisplayLinkManager;C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe [2011-2-16 9520488]

R2 FPLService;TrueSuiteService;C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe [2011-5-5 263496]

R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-6-21 85560]

R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]

R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-5-21 103992]

R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2011-5-27 30520]

R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2011-4-8 26680]

R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-9-20 13592]

R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2011-9-20 2375168]

R2 jhi_service;Intel® Identity Protection Technology Host Interface Service;C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe [2011-2-23 212944]

R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\ccsvchst.exe [2012-1-7 126400]

R2 NitroExpressDriverReadSpool;NitroPDFExpressDriverCreatorReadSpool;C:\Program Files\Common Files\Nitro PDF\Express\2.0\NitroPDFExpressDriverServicex64.exe [2009-10-6 324912]

R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-9-20 2656280]

R2 vpnagent;Cisco AnyConnect Secure Mobility Agent;C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe [2011-5-23 465872]

R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2010-7-28 31088]

R3 dlkmd;dlkmd;C:\Windows\System32\drivers\dlkmd.sys [2011-11-20 205424]

R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-10-15 317440]

R3 iwdbus;IWD Bus Enumerator;C:\Windows\System32\drivers\iwdbus.sys [2011-5-17 25496]

R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\System32\drivers\L1C62x64.sys [2011-3-23 77936]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]

S3 acsock;acsock;C:\Windows\System32\drivers\acsock64.sys [2011-5-23 94864]

S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-3-1 183560]

S3 DisplayLinkUsbPort;DisplayLink USB Device;C:\Windows\System32\drivers\DisplayLinkUsbPort_5.5.30661.0.sys [2011-2-16 17408]

S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]

S3 intaud_WaveExtensible;Intel WiDi Audio Device;C:\Windows\System32\drivers\intelaud.sys [2011-5-17 34200]

S3 mbamchameleon;mbamchameleon;C:\Windows\System32\drivers\mbamchameleon.sys [2012-11-17 36680]

S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2011-5-2 340240]

S3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2011-9-20 337512]

S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]

S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]

S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]

S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-2-15 52736]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-11-6 1255736]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2012-11-18 07:37:37 36680 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys

2012-11-15 15:22:43 2560 ----a-w- C:\Windows\System32\drivers\en-US\wdf01000.sys.mui

2012-11-15 15:22:42 9728 ----a-w- C:\Windows\System32\Wdfres.dll

2012-11-15 15:22:42 785512 ----a-w- C:\Windows\System32\drivers\Wdf01000.sys

2012-11-15 15:22:42 54376 ----a-w- C:\Windows\System32\drivers\WdfLdr.sys

2012-11-15 15:14:29 87040 ----a-w- C:\Windows\System32\drivers\WUDFPf.sys

2012-11-15 15:14:29 198656 ----a-w- C:\Windows\System32\drivers\WUDFRd.sys

2012-11-15 15:14:28 84992 ----a-w- C:\Windows\System32\WUDFSvc.dll

2012-11-15 15:14:28 744448 ----a-w- C:\Windows\System32\WUDFx.dll

2012-11-15 15:14:28 45056 ----a-w- C:\Windows\System32\WUDFCoinstaller.dll

2012-11-15 15:14:28 229888 ----a-w- C:\Windows\System32\WUDFHost.exe

2012-11-15 15:14:28 194048 ----a-w- C:\Windows\System32\WUDFPlatform.dll

2012-11-12 01:38:01 -------- d-----w- C:\Users\Margaret\AppData\Roaming\SUPERAntiSpyware.com

2012-11-12 01:37:51 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com

2012-11-12 01:37:51 -------- d-----w- C:\Program Files\SUPERAntiSpyware

2012-11-02 16:50:57 -------- d-----w- C:\Users\Margaret\AppData\Local\{5680A53D-C8CC-4065-BA26-25019DC7DB55}

2012-10-24 19:27:15 -------- d-----w- C:\Users\Margaret\AppData\Local\{E308B700-86E2-4E86-8185-C71A7D85A24B}

.

==================== Find3M ====================

.

2012-10-18 18:25:58 3149824 ----a-w- C:\Windows\System32\win32k.sys

2012-10-09 18:17:13 55296 ----a-w- C:\Windows\System32\dhcpcsvc6.dll

2012-10-09 18:17:13 226816 ----a-w- C:\Windows\System32\dhcpcore6.dll

2012-10-09 17:40:31 44032 ----a-w- C:\Windows\SysWow64\dhcpcsvc6.dll

2012-10-09 17:40:31 193536 ----a-w- C:\Windows\SysWow64\dhcpcore6.dll

2012-10-08 11:31:03 2312704 ----a-w- C:\Windows\System32\jscript9.dll

2012-10-08 11:23:52 1392128 ----a-w- C:\Windows\System32\wininet.dll

2012-10-08 11:22:55 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2012-10-08 11:18:22 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2012-10-08 11:17:35 599040 ----a-w- C:\Windows\System32\vbscript.dll

2012-10-08 11:13:33 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2012-10-08 07:56:24 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll

2012-10-08 07:48:03 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2012-10-08 07:47:44 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2012-10-08 07:44:05 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2012-10-08 07:43:21 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll

2012-10-08 07:40:56 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2012-10-03 17:56:54 1914248 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2012-10-03 17:44:21 70656 ----a-w- C:\Windows\System32\nlaapi.dll

2012-10-03 17:44:21 303104 ----a-w- C:\Windows\System32\nlasvc.dll

2012-10-03 17:44:17 246272 ----a-w- C:\Windows\System32\netcorehc.dll

2012-10-03 17:44:17 18944 ----a-w- C:\Windows\System32\netevent.dll

2012-10-03 17:44:16 216576 ----a-w- C:\Windows\System32\ncsi.dll

2012-10-03 17:42:16 569344 ----a-w- C:\Windows\System32\iphlpsvc.dll

2012-10-03 16:42:24 18944 ----a-w- C:\Windows\SysWow64\netevent.dll

2012-10-03 16:42:24 175104 ----a-w- C:\Windows\SysWow64\netcorehc.dll

2012-10-03 16:42:23 156672 ----a-w- C:\Windows\SysWow64\ncsi.dll

2012-10-03 16:07:26 45568 ----a-w- C:\Windows\System32\drivers\tcpipreg.sys

2012-09-30 02:54:26 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-09-28 17:55:04 95208 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll

2012-09-28 17:54:58 821736 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll

2012-09-28 17:54:58 746984 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2012-09-25 22:47:43 78336 ----a-w- C:\Windows\SysWow64\synceng.dll

2012-09-25 22:46:17 95744 ----a-w- C:\Windows\System32\synceng.dll

2012-09-14 19:19:29 2048 ----a-w- C:\Windows\System32\tzres.dll

2012-09-14 18:28:53 2048 ----a-w- C:\Windows\SysWow64\tzres.dll

2012-08-31 18:19:35 1659760 ----a-w- C:\Windows\System32\drivers\ntfs.sys

2012-08-30 18:03:45 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe

2012-08-30 17:12:02 3968880 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2012-08-30 17:12:02 3914096 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2012-08-24 18:05:07 220160 ----a-w- C:\Windows\System32\wintrust.dll

2012-08-24 16:57:48 172544 ----a-w- C:\Windows\SysWow64\wintrust.dll

2012-08-22 18:12:40 950128 ----a-w- C:\Windows\System32\drivers\ndis.sys

2012-08-22 18:12:40 376688 ----a-w- C:\Windows\System32\drivers\netio.sys

2012-08-22 18:12:33 288624 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS

2012-08-21 21:01:00 245760 ----a-w- C:\Windows\System32\OxpsConverter.exe

2012-08-20 18:48:44 362496 ----a-w- C:\Windows\System32\wow64win.dll

2012-08-20 18:48:44 243200 ----a-w- C:\Windows\System32\wow64.dll

2012-08-20 18:48:44 13312 ----a-w- C:\Windows\System32\wow64cpu.dll

2012-08-20 18:48:43 215040 ----a-w- C:\Windows\System32\winsrv.dll

2012-08-20 18:48:37 16384 ----a-w- C:\Windows\System32\ntvdm64.dll

2012-08-20 18:48:35 424448 ----a-w- C:\Windows\System32\KernelBase.dll

2012-08-20 18:46:22 338432 ----a-w- C:\Windows\System32\conhost.exe

.

============= FINISH: 9:46:50.49 ===============

Attach:

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-07.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 11/5/2011 9:00:50 PM

System Uptime: 11/18/2012 9:32:47 AM (0 hours ago)

.

Motherboard: Hewlett-Packard | | 1650

Processor: Intel® Core i5-2430M CPU @ 2.40GHz | CPU1 | 792/1333mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 571 GiB total, 372.458 GiB free.

D: is FIXED (NTFS) - 21 GiB total, 2.257 GiB free.

E: is FIXED (FAT32) - 4 GiB total, 1.082 GiB free.

F: is CDROM ()

.

==== Disabled Device Manager Items =============

.

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}

Description: Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64

Device ID: ROOT\NET\0000

Manufacturer: Cisco Systems

Name: Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64

PNP Device ID: ROOT\NET\0000

Service: vpnva

.

==== System Restore Points ===================

.

RP125: 9/26/2012 7:22:59 AM - Windows Modules Installer

RP126: 9/28/2012 10:54:22 AM - Installed Java 7 Update 7

RP127: 10/11/2012 7:07:02 AM - Windows Update

RP128: 10/11/2012 10:15:57 PM - Installed StuffIt Expander 2011.

RP129: 10/26/2012 2:27:53 PM - Removed StuffIt Expander 2011.

RP131: 11/15/2012 7:12:59 AM - Windows Modules Installer

.

==== Installed Programs ======================

.

"Nero SoundTrax Help

4500_G510gm_Help

4500G510gm

4500G510gm_Software_Min

64 Bit HP CIO Components Installer

Adobe AIR

Adobe Community Help

Adobe Flash Player 11 ActiveX

Adobe Photoshop Elements 9

Adobe Premiere Elements 9

Adobe Reader X MUI

Adobe Shockwave Player 11.5

Advertising Center

Agatha Christie - Peril at End House

ALPS Touch Pad Driver

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver

AuthenTec TrueAPI

AX88772A & AX88772 Windows 7 Drivers

Bejeweled 3

Bing Bar

BlackBerry Desktop Software 6.1

Blackhawk Striker 2

Blasterball 3

Bonjour

Bounce Symphony

BufferChm

Cake Mania

calibre

Chronicles of Albian

Chuzzle Deluxe

Cisco AnyConnect Diagnostics and Reporting Tool

Cisco AnyConnect Secure Mobility Client

Citrix online plug-in - web

Citrix online plug-in (DV)

Citrix online plug-in (HDX)

Citrix online plug-in (USB)

Citrix online plug-in (Web)

Cradle of Rome 2

CyberLink YouCam

D3DX10

DataPilot 7

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Destinations

DeviceDiscovery

DisplayLink Core Software

DocMgr

DocProc

DolbyFiles

dynadock Utility_II

Elements 9 Organizer

Elements STI Installer

EPSON Printer Software

EPSON Scan

ESU for Microsoft Windows 7 SP1

Evernote v. 4.2.3

Farm Frenzy

FATE

Fax

Google Chrome

Google Talk Plugin

Governor of Poker 2 Premium Edition

GPBaseService2

Hewlett-Packard ACLM.NET v1.1.1.0

HP 3D DriveGuard

HP Client Services

HP CoolSense

HP Customer Experience Enhancements

HP Customer Participation Program 13.0

HP Document Manager 2.0

HP Documentation

HP Games

HP Imaging Device Functions 13.0

HP Launch Box

HP Officejet 4500 G510g-m

HP On Screen Display

HP Power Manager

HP Quick Launch

HP QuickWeb

HP Setup

HP Setup Manager

HP SimplePass 2011

HP Smart Web Printing 4.5

HP Software Framework

HP Solution Center 13.0

HP Support Assistant

HP Update

HPProductAssistant

HPSSupply

IDT Audio

ImagXpress

Intel PROSet Wireless

Intel® Control Center

Intel® Identity Protection Technology 1.1.2.0

Intel® Management Engine Components

Intel® Processor Graphics

Intel® PROSet/Wireless WiFi Software

Intel® Rapid Storage Technology

Intel® WiDi

Intel® Wireless Display

iTunes

Java 7 Update 7

Java Auto Updater

Java 6 Update 30

Jewel Quest: The Sleepless Star - Collector's Edition

Junk Mail filter update

MAGIX audio cleaning lab 10

MAGIX Media Manager 2004 silver

MAGIX music maker 2005 deLuxe

MAGIX music studio 2005 deLuxe

Mah Jong Medley

Malwarebytes Anti-Malware version 1.65.1.1000

MarketResearch

MATLAB R2011a

Menu Templates - Starter Kit

Mesh Runtime

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Chart Controls for Microsoft .NET Framework 3.5 (KB2500170)

Microsoft IntelliPoint 8.2

Microsoft Office 2010

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Home and Student 2010

Microsoft Office Office 64-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 64-bit MUI (English) 2010

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Single Image 2010

Microsoft Office Word MUI (English) 2010

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2005 Redistributable (x64)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft XML Parser

Microsoft_VC80_CRT_x86

Microsoft_VC80_MFC_x86

Microsoft_VC80_MFCLOC_x86

Microsoft_VC90_CRT_x86

Movie Templates - Starter Kit

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Mystery of Mortlake Mansion

Namco All-Stars: PAC-MAN

Nero 9

Nero BurningROM

Nero BurnRights

Nero ControlCenter

Nero CoverDesigner

Nero CoverDesigner Help

Nero Disc Copy Gadget

Nero Disc Copy Gadget Help

Nero DiscSpeed

Nero DriveSpeed

Nero Express

Nero InfoTool

Nero Installer

Nero Live

Nero Live Help

Nero PhotoSnap

Nero PhotoSnap Help

Nero Recode

Nero Recode Help

Nero Rescue Agent

Nero ShowTime

Nero StartSmart

Nero StartSmart Help

Nero Vision

Nero WaveEditor

Nero WaveEditor Help

NeroBurningROM

NeroExpress

neroxml

Network64

Nitro PDF Express

Norton Internet Security

OCR Software by I.R.I.S. 13.0

Penguins!

PL-2303 USB-to-Serial

Plants vs. Zombies - Game of the Year

Poker Superstars III

Polar Bowler

Polar Golfer

Realtek PCIE Card Reader

Recovery Manager

Scan

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition

Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition

Security Update for Microsoft Word 2010 (KB2553488) 32-Bit Edition

Shop for HP Supplies

Skype 5.10

Slingo Supreme

SmartSound Quicktracks for Premiere Elements 9.0

SmartWebPrinting

SolutionCenter

SoundTrax

Status

SUPERAntiSpyware

Toolbox

TOSHIBA dynadock

TrayApp

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition

Update Installer for WildTangent Games App

Vacation Quest - The Hawaiian Islands

Validity WBF DDK

VIP Access SDK (1.0.1.2)

Virtual Villagers 5 - New Believers

VLC media player 2.0.0

WebReg

WildTangent Games App (HP Games)

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

WinRAR 4.20 beta 1 (64-bit)

Yahoo! Toolbar

Zuma Deluxe

.

==== Event Viewer Messages From Past Week ========

.

11/18/2012 9:30:48 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

11/18/2012 1:45:57 AM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.

11/18/2012 1:45:56 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

11/18/2012 1:45:56 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

11/18/2012 1:45:49 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

11/18/2012 1:45:47 AM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\IWMSSvc.dll Error Code: 21

11/18/2012 1:45:43 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

11/18/2012 1:45:32 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BHDrvx64 ccHP ctxusbm discache eeCtrl IDSVia64 SASDIFSV SASKUTIL spldr SRTSPX SymIRON SYMTDIv Wanarpv6

11/17/2012 9:51:20 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

11/17/2012 9:51:20 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

11/17/2012 9:50:56 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD BHDrvx64 ccHP ctxusbm DfsC discache eeCtrl IDSVia64 NetBIOS NetBT nsiproxy Psched rdbss SASDIFSV SASKUTIL spldr SRTSPX SymIRON SYMTDIv tdx vwififlt Wanarpv6 WfpLwf

11/17/2012 9:50:52 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

11/17/2012 9:50:52 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

11/17/2012 9:50:52 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.

11/17/2012 9:50:52 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

11/17/2012 9:50:52 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

11/17/2012 9:50:52 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.

11/17/2012 9:50:52 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

11/17/2012 9:50:52 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

11/17/2012 9:50:52 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.

11/17/2012 9:50:52 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

11/17/2012 11:32:04 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: After starting, the service hung in a start-pending state.

11/17/2012 11:32:03 PM, Error: Service Control Manager [7022] - The Intel® Rapid Storage Technology service hung on starting.

11/17/2012 11:31:03 PM, Error: Service Control Manager [7022] - The Function Discovery Provider Host service hung on starting.

11/17/2012 11:29:28 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the HP Support Assistant Service service to connect.

11/17/2012 11:29:28 PM, Error: Service Control Manager [7000] - The HP Support Assistant Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

11/17/2012 11:28:57 PM, Error: Service Control Manager [7022] - The Windows Font Cache Service service hung on starting.

11/17/2012 11:21:46 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

11/15/2012 6:35:56 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the DisplayLinkManager service to connect.

11/15/2012 6:35:56 PM, Error: Service Control Manager [7000] - The DisplayLinkManager service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

11/15/2012 4:55:22 PM, Error: Service Control Manager [7031] - The DisplayLinkManager service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 1000 milliseconds: Restart the service.

11/15/2012 11:12:24 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NIS service.

11/13/2012 9:45:27 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IconMan_R service.

.

==== End Of File ===========================

gringo_pr · November 18, 2012

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

Please do not run any tools unless instructed to do so.
- We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
[*]Please do not attach logs or use code boxes, just copy and paste the text.
- Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
[*]Please read every post completely before doing anything.
- Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
[*]Please provide feedback about your experience as we go.
- A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

Download Security Check by screen317 from

here.

Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

Please download

AdwCleaner by Xplode onto your desktop.

Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Delete.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the content of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

Download & SAVE to your Desktop RogueKiller or from here
- Quit all programs that you may have started.
- Please disconnect any USB or external drives from the computer before you run this scan!
- For Vista or Windows 7, right-click and select "Run as Administrator to start"
- For Windows XP, double-click to start.
- Wait until Prescan has finished ...
- Then Click on "Scan" button
- Wait until the Status box shows "Scan Finished"
- click on "delete"
- Wait until the Status box shows "Deleting Finished"
- Click on "Report" and copy/paste the content of the Notepad into your next reply.
- The log should be found in RKreport[1].txt on your Desktop
- Exit/Close RogueKiller+

Gringo

Songbreeze · November 19, 2012

Thank you for helping me! I have run Security Check and am going to work on the following steps now.

From Security Check:

Results of screen317's Security Check version 0.99.54

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Norton Internet Security

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.65.1.1000

Java 6 Update 30

Java 7 Update 7

Java version out of Date!

Google Chrome 21.0.1180.83

Google Chrome 21.0.1180.89

Google Chrome 22.0.1229.79

Google Chrome 22.0.1229.92

Google Chrome 22.0.1229.94

Google Chrome 23.0.1271.64

````````Process Check: objlist.exe by Laurent````````

Norton ccSvcHst.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 0%

````````````````````End of Log``````````````````````

Songbreeze · November 19, 2012

From AdwCleaner:

# AdwCleaner v2.008 - Logfile created 11/19/2012 at 00:41:42

# Updated 17/11/2012 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : Margaret - MARGARET-HP-DM4

# Boot Mode : Normal

# Running from : C:\Users\Margaret\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

Folder Deleted : C:\ProgramData\InstallMate

Folder Deleted : C:\ProgramData\Premium

***** [Registry] *****

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}

Key Deleted : HKLM\SOFTWARE\Classes\bhoclass.bho.bhoclass.bho

Key Deleted : HKLM\SOFTWARE\Classes\bhoclass.bho.bhoclass.bho.1.0

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{BCFF5F55-6F44-11D2-86F8-00104B265ED5}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{D2F39980-399F-492E-8D88-5FF7CCB3B47F}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BBA74401-6D6F-4BBD-9F65-E8623814F3BB}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BCFF5F55-6F44-11D2-86F8-00104B265ED5}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D2F39980-399F-492E-8D88-5FF7CCB3B47F}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16421

[OK] Registry is clean.

-\\ Google Chrome v23.0.1271.64

File : C:\Users\Margaret\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[s1].txt - [1802 octets] - [19/11/2012 00:41:42]

########## EOF - C:\AdwCleaner[s1].txt - [1862 octets] ##########

Songbreeze · November 19, 2012

Report from RogueKiller:

RogueKiller V8.3.0 [Nov 18 2012] by Tigzy

mail: tigzyRK<at>gmail<dot>com

Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website: http://tigzy.geekstogo.com/roguekiller.php

Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Margaret [Admin rights]

Mode : Remove -- Date : 11/19/2012 01:07:11

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 4 ¤¤¤

[RUN][sUSP PATH] HKCU\[...]\Run : EPSON Stylus CX4800 Series (C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIADA.EXE /FU "C:\Windows\TEMP\E_SC308.tmp" /EF "HKCU") -> DELETED

[TASK][sUSP PATH] Update Check : C:\ProgramData\Hewlett-Packard\HP Support Framework\Resources\Updater\HPSFUpdater.exe /s /p 1 -> DELETED

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: SAMSUNG HM641JI +++++

--- User ---

[MBR] 9e21dc005b3d4e5ddfc5da56b0973727

[bSP] ef89f0f7f6a9b2e7e5d78d9d5091ba84 : Windows 7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 584766 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 1198010368 | Size: 21450 Mo

3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 1241939968 | Size: 4063 Mo

User = LL1 ... OK!

User != LL2 ... KO!

--- LL2 ---

[MBR] c29b559c3a3ce5948b296025dd215ae5

[bSP] ef89f0f7f6a9b2e7e5d78d9d5091ba84 : Windows 7/8 MBR Code

Partition table:

0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 77824 Mo

1 - [XXXXXX] FAT16 (0x06) [VISIBLE] Offset (sectors): 159793152 | Size: 4000 Mo

2 - [ACTIVE] FAT16 (0x06) [VISIBLE] Offset (sectors): 167985152 | Size: 2000 Mo

3 - [XXXXXX] FAT16 (0x06) [VISIBLE] Offset (sectors): 172081152 | Size: 1000 Mo

Finished : << RKreport[2]_D_11192012_02d0107.txt >>

RKreport[1]_S_11192012_02d0105.txt ; RKreport[2]_D_11192012_02d0107.txt

As of right now, I haven't been redirected yet, but it's unpredictable so I'm not sure. I'll have to use the internet a bit more to be certain whether or not it's ok.

gringo_pr · November 19, 2012

Hello Songbreeze

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following
Log from Combofix
let me know of any problems you may have had
How is the computer doing now?

Gringo

Songbreeze · November 21, 2012

<p>I'm not entirely sure why, but Combofix ran in Chinese, so I can't really say what was going on other than I had some warnings about my antivirus pop up even though I had disabled it. The log is below, but some of the headings are in Chinese as well. I haven't been redirecting after this though.</p>

<div>ComboFix 12-11-20.02 - Margaret 1/2012 Wed 0:46.1.4 - x64</div>

<div>Microsoft Windows 7 Home Premium 6.1.7601.1.950.886.1033.18.6092.3995 [GMT -8:00]</div>

<div>執行位置: c:\users\Margaret\Desktop\ComboFix.exe</div>

<div>AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}</div>

<div>FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}</div>

<div>SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}</div>

<div>SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}</div>

<div>((((((((((((((((((((((((((((((((((((((( 被刪除的檔案 )))))))))))))))))))))))))))))))))))))))))))))))))</div>

<div>C:\Install.exe</div>

<div>c:\programdata\Roaming</div>

<div>c:\users\Margaret\Documents\~WRL0002.tmp</div>

<div>c:\users\Margaret\Documents\~WRL0005.tmp</div>

<div>c:\users\Margaret\Documents\~WRL0853.tmp</div>

<div>c:\users\Margaret\Documents\~WRL1142.tmp</div>

<div>c:\users\Margaret\Documents\~WRL1143.tmp</div>

<div>c:\users\Margaret\Documents\~WRL1270.tmp</div>

<div>c:\users\Margaret\Documents\~WRL1370.tmp</div>

<div>c:\users\Margaret\Documents\~WRL1606.tmp</div>

<div>c:\users\Margaret\Documents\~WRL1725.tmp</div>

<div>c:\users\Margaret\Documents\~WRL2308.tmp</div>

<div>c:\users\Margaret\Documents\~WRL2359.tmp</div>

<div>c:\users\Margaret\Documents\~WRL2427.tmp</div>

<div>c:\users\Margaret\Documents\~WRL2788.tmp</div>

<div>c:\users\Margaret\Documents\~WRL3240.tmp</div>

<div>((((((((((((((((((((((((( 2012-10-21 至 2012-11-21 的新的檔案 )))))))))))))))))))))))))))))))</div>

<div>2012-11-21 09:03 . 2012-11-21 09:03<span class="Apple-tab-span" style="white-space:pre"> </span>--------<span class="Apple-tab-span" style="white-space:pre"> </span>d-----w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\users\Default\AppData\Local\temp</div>

<div>2012-11-18 07:37 . 2012-11-18 07:37<span class="Apple-tab-span" style="white-space:pre"> </span>36680<span class="Apple-tab-span" style="white-space:pre"> </span>----a-w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\windows\system32\drivers\mbamchameleon.sys</div>

<div>2012-11-15 15:22 . 2012-07-26 04:47<span class="Apple-tab-span" style="white-space:pre"> </span>2560<span class="Apple-tab-span" style="white-space:pre"> </span>----a-w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\windows\system32\drivers\en-US\wdf01000.sys.mui</div>

<div>2012-11-15 15:22 . 2012-07-26 04:55<span class="Apple-tab-span" style="white-space:pre"> </span>785512<span class="Apple-tab-span" style="white-space:pre"> </span>----a-w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\windows\system32\drivers\Wdf01000.sys</div>

<div>2012-11-15 15:22 . 2012-07-26 04:55<span class="Apple-tab-span" style="white-space:pre"> </span>54376<span class="Apple-tab-span" style="white-space:pre"> </span>----a-w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\windows\system32\drivers\WdfLdr.sys</div>

<div>2012-11-15 15:22 . 2012-07-26 02:36<span class="Apple-tab-span" style="white-space:pre"> </span>9728<span class="Apple-tab-span" style="white-space:pre"> </span>----a-w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\windows\system32\Wdfres.dll</div>

<div>2012-11-15 15:14 . 2012-07-26 02:26<span class="Apple-tab-span" style="white-space:pre"> </span>87040<span class="Apple-tab-span" style="white-space:pre"> </span>----a-w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\windows\system32\drivers\WUDFPf.sys</div>

<div>2012-11-15 15:14 . 2012-07-26 02:26<span class="Apple-tab-span" style="white-space:pre"> </span>198656<span class="Apple-tab-span" style="white-space:pre"> </span>----a-w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\windows\system32\drivers\WUDFRd.sys</div>

<div>2012-11-15 15:14 . 2012-07-26 03:08<span class="Apple-tab-span" style="white-space:pre"> </span>229888<span class="Apple-tab-span" style="white-space:pre"> </span>----a-w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\windows\system32\WUDFHost.exe</div>

<div>2012-11-15 15:14 . 2012-07-26 03:08<span class="Apple-tab-span" style="white-space:pre"> </span>84992<span class="Apple-tab-span" style="white-space:pre"> </span>----a-w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\windows\system32\WUDFSvc.dll</div>

<div>2012-11-15 15:14 . 2012-07-26 03:08<span class="Apple-tab-span" style="white-space:pre"> </span>744448<span class="Apple-tab-span" style="white-space:pre"> </span>----a-w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\windows\system32\WUDFx.dll</div>

<div>2012-11-15 15:14 . 2012-07-26 03:08<span class="Apple-tab-span" style="white-space:pre"> </span>45056<span class="Apple-tab-span" style="white-space:pre"> </span>----a-w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\windows\system32\WUDFCoinstaller.dll</div>

<div>2012-11-15 15:14 . 2012-07-26 03:08<span class="Apple-tab-span" style="white-space:pre"> </span>194048<span class="Apple-tab-span" style="white-space:pre"> </span>----a-w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\windows\system32\WUDFPlatform.dll</div>

<div>2012-11-12 01:38 . 2012-11-12 01:38<span class="Apple-tab-span" style="white-space:pre"> </span>--------<span class="Apple-tab-span" style="white-space:pre"> </span>d-----w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\users\Margaret\AppData\Roaming\SUPERAntiSpyware.com</div>

<div>2012-11-12 01:37 . 2012-11-16 08:20<span class="Apple-tab-span" style="white-space:pre"> </span>--------<span class="Apple-tab-span" style="white-space:pre"> </span>d-----w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\program files\SUPERAntiSpyware</div>

<div>2012-11-12 01:37 . 2012-11-12 01:37<span class="Apple-tab-span" style="white-space:pre"> </span>--------<span class="Apple-tab-span" style="white-space:pre"> </span>d-----w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\programdata\SUPERAntiSpyware.com</div>

<div>(((((((((((((((((((((((((((((((((((((((( 在三個月內被修改的檔案 ))))))))))))))))))))))))))))))))))))))))))))))))))))</div>

<div>2012-11-15 15:15 . 2011-11-06 05:56<span class="Apple-tab-span" style="white-space:pre"> </span>66395536<span class="Apple-tab-span" style="white-space:pre"> </span>----a-w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\windows\system32\MRT.exe</div>

<div>2012-09-30 02:54 . 2012-01-02 17:05<span class="Apple-tab-span" style="white-space:pre"> </span>25928<span class="Apple-tab-span" style="white-space:pre"> </span>----a-w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\windows\system32\drivers\mbam.sys</div>

<div>2012-09-28 17:55 . 2012-09-28 17:55<span class="Apple-tab-span" style="white-space:pre"> </span>95208<span class="Apple-tab-span" style="white-space:pre"> </span>----a-w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\windows\SysWow64\WindowsAccessBridge-32.dll</div>

<div>2012-09-28 17:54 . 2012-09-28 17:55<span class="Apple-tab-span" style="white-space:pre"> </span>821736<span class="Apple-tab-span" style="white-space:pre"> </span>----a-w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\windows\SysWow64\npDeployJava1.dll</div>

<div>2012-09-28 17:54 . 2012-02-01 01:27<span class="Apple-tab-span" style="white-space:pre"> </span>746984<span class="Apple-tab-span" style="white-space:pre"> </span>----a-w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\windows\SysWow64\deployJava1.dll</div>

<div>2012-09-14 19:19 . 2012-10-09 20:06<span class="Apple-tab-span" style="white-space:pre"> </span>2048<span class="Apple-tab-span" style="white-space:pre"> </span>----a-w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\windows\system32\tzres.dll</div>

<div>2012-09-14 18:28 . 2012-10-09 20:06<span class="Apple-tab-span" style="white-space:pre"> </span>2048<span class="Apple-tab-span" style="white-space:pre"> </span>----a-w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\windows\SysWow64\tzres.dll</div>

<div>2012-08-31 18:19 . 2012-10-09 20:06<span class="Apple-tab-span" style="white-space:pre"> </span>1659760<span class="Apple-tab-span" style="white-space:pre"> </span>----a-w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\windows\system32\drivers\ntfs.sys</div>

<div>2012-08-30 18:03 . 2012-10-09 20:06<span class="Apple-tab-span" style="white-space:pre"> </span>5559664<span class="Apple-tab-span" style="white-space:pre"> </span>----a-w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\windows\system32\ntoskrnl.exe</div>

<div>2012-08-30 17:12 . 2012-10-09 20:06<span class="Apple-tab-span" style="white-space:pre"> </span>3968880<span class="Apple-tab-span" style="white-space:pre"> </span>----a-w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\windows\SysWow64\ntkrnlpa.exe</div>

<div>2012-08-30 17:12 . 2012-10-09 20:06<span class="Apple-tab-span" style="white-space:pre"> </span>3914096<span class="Apple-tab-span" style="white-space:pre"> </span>----a-w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\windows\SysWow64\ntoskrnl.exe</div>

<div>2012-08-24 18:05 . 2012-10-09 20:06<span class="Apple-tab-span" style="white-space:pre"> </span>220160<span class="Apple-tab-span" style="white-space:pre"> </span>----a-w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\windows\system32\wintrust.dll</div>

<div>2012-08-24 16:57 . 2012-10-09 20:06<span class="Apple-tab-span" style="white-space:pre"> </span>172544<span class="Apple-tab-span" style="white-space:pre"> </span>----a-w-<span class="Apple-tab-span" style="white-space:pre"> </span>c:\windows\SysWow64\wintrust.dll</div>

<div>((((((((((((((((((((((((((((((((((((( 重要登入點 ))))))))))))))))))))))))))))))))))))))))))))))))))</div>

<div>*注意* 空白與合法缺省登錄將不會被顯示 </div>

<div>REGEDIT4</div>

<div>[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]</div>

<div>"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-21 1475584]</div>

<div>"TOSDOCKAPP"="c:\program files\TOSHIBA\dynadock_II\TosDockApp.exe" [2010-04-28 264568]</div>

<div>"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2012-11-16 5629312]</div>

<div>[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]</div>

<div>"HPQuickWebProxy"="c:\program files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe" [2011-06-28 168504]</div>

<div>"HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2011-04-08 586808]</div>

<div>"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2010-11-16 35736]</div>

<div>"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-11-16 932288]</div>

<div>"HPOSD"="c:\program files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe" [2011-06-13 336440]</div>

<div>"HP CoolSense"="c:\program files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe" [2011-05-31 1342008]</div>

<div>"Cisco AnyConnect Secure Mobility Agent for Windows"="c:\program files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe" [2011-05-23 522192]</div>

<div>"ConnectionCenter"="c:\program files (x86)\Citrix\ICA Client\concentr.exe" [2010-05-12 300472]</div>

<div>"RIMBBLaunchAgent.exe"="c:\program files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe" [2011-09-01 90448]</div>

<div>"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-21 59240]</div>

<div>"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-03-27 421736]</div>

<div>"HP Software Update"="c:\program files (x86)\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]</div>

<div>"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]</div>

<div>c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\</div>

<div>HP Digital Imaging Monitor.lnk - c:\program files (x86)\HP\Digital Imaging\bin\hpqtra08.exe [2009-5-21 275768]</div>

<div>[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]</div>

<div>"ConsentPromptBehaviorAdmin"= 5 (0x5)</div>

<div>"ConsentPromptBehaviorUser"= 3 (0x3)</div>

<div>"EnableUIADesktopToggle"= 0 (0x0)</div>

<div>[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]</div>

<div>[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]</div>

<div>@="Driver"</div>

<div>R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]</div>

<div>R2 DisplayLinkService;DisplayLinkManager;c:\program files\DisplayLink Core Software\DisplayLinkManager.exe [2011-02-16 9520488]</div>

<div>R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-07-13 160944]</div>

<div>R3 acsock;acsock;c:\windows\system32\DRIVERS\acsock64.sys [2011-05-23 94864]</div>

<div>R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-03-02 183560]</div>

<div>R3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys [2011-07-28 52584]</div>

<div>R3 DisplayLinkUsbPort;DisplayLink USB Device;c:\windows\system32\DRIVERS\DisplayLinkUsbPort_5.5.30661.0.sys [2011-02-17 17408]</div>

<div>R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]</div>

<div>R3 intaud_WaveExtensible;Intel WiDi Audio Device;c:\windows\system32\drivers\intelaud.sys [2011-05-17 34200]</div>

<div>R3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [2012-11-18 36680]</div>

<div>R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [2011-05-02 340240]</div>

<div>R3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64.sys [2011-08-01 45416]</div>

<div>R3 RSPCIESTOR;Realtek PCIE CardReader Driver;c:\windows\system32\DRIVERS\RtsPStor.sys [2011-03-25 337512]</div>

<div>R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]</div>

<div>R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]</div>

<div>R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]</div>

<div>R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]</div>

<div>R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]</div>

<div>R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-02-15 52736]</div>

<div>R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-11-06 1255736]</div>

<div>R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]</div>

<div>S0 dlkmdldr;dlkmdldr;c:\windows\system32\drivers\dlkmdldr.sys [2011-02-16 13936]</div>

<div>S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2010-03-19 55856]</div>

<div>S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1109000.00C\SYMDS64.SYS [2009-10-15 433200]</div>

<div>S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1109000.00C\SYMEFA64.SYS [2011-08-22 221304]</div>

<div>S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.5.0.127\Definitions\BASHDefs\20121106.001\BHDrvx64.sys [2012-10-23 1384608]</div>

<div>S1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NISx64\1109000.00C\ccHPx64.sys [2011-08-04 593544]</div>

<div>S1 ctxusbm;Citrix USB Monitor Driver;c:\windows\system32\DRIVERS\ctxusbm.sys [2010-04-16 87600]</div>

<div>S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.5.0.127\Definitions\IPSDefs\20121120.001\IDSvia64.sys [2012-09-06 513184]</div>

<div>S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [2011-07-22 14928]</div>

<div>S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [2011-07-12 12368]</div>

<div>S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1109000.00C\Ironx64.SYS [2010-04-29 150064]</div>

<div>S1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\System32\Drivers\NISx64\1109000.00C\SYMTDIV.SYS [2011-08-22 451704]</div>

<div>S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [2012-07-11 140672]</div>

<div>S2 AdobeActiveFileMonitor9.0;Adobe Active File Monitor V9;c:\program files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe [2010-09-30 169408]</div>

<div>S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\AESTSr64.exe [2009-03-03 89600]</div>

<div>S2 FPLService;TrueSuiteService;c:\program files (x86)\HP SimplePass 2011\TrueSuiteService.exe [2011-05-06 263496]</div>

<div>S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2011-06-21 85560]</div>

<div>S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]</div>

<div>S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-05-21 103992]</div>

<div>S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2011-05-27 30520]</div>

<div>S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2011-04-08 26680]</div>

<div>S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-04-30 13592]</div>

<div>S2 IconMan_R;IconMan_R;c:\program files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2011-03-08 2375168]</div>

<div>S2 jhi_service;Intel® Identity Protection Technology Host Interface Service;c:\program files (x86)\Intel\Services\IPT\jhi_service.exe [2011-02-24 212944]</div>

<div>S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe [2011-08-04 126400]</div>

<div>S2 NitroExpressDriverReadSpool;NitroPDFExpressDriverCreatorReadSpool;c:\program files\Common Files\Nitro PDF\Express\2.0\NitroPDFExpressDriverServicex64.exe [2009-10-07 324912]</div>

<div>S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-02-22 2656280]</div>

<div>S2 vpnagent;Cisco AnyConnect Secure Mobility Agent;c:\program files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe [2011-05-23 465872]</div>

<div>S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys [2010-07-28 31088]</div>

<div>S3 dlkmd;dlkmd;c:\windows\system32\drivers\dlkmd.sys [2011-02-16 205424]</div>

<div>S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-08-09 138912]</div>

<div>S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2010-10-15 317440]</div>

<div>S3 iwdbus;IWD Bus Enumerator;c:\windows\system32\DRIVERS\iwdbus.sys [2011-05-17 25496]</div>

<div>S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys [2011-03-23 77936]</div>

<div>[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]</div>

<div>hpdevmgmt<span class="Apple-tab-span" style="white-space:pre"> </span>REG_MULTI_SZ <span class="Apple-tab-span" style="white-space:pre"> </span>hpqcxs08 hpqddsvc</div>

<div> ‘計劃任務’ 文件夾裡的內容</div>

<div>2012-11-20 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3252702678-144079836-2530887271-1001Core.job</div>

<div>- c:\users\Margaret\AppData\Local\Google\Update\GoogleUpdate.exe [2011-12-04 16:26]</div>

<div>2012-11-21 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3252702678-144079836-2530887271-1001UA.job</div>

<div>- c:\users\Margaret\AppData\Local\Google\Update\GoogleUpdate.exe [2011-12-04 16:26]</div>

<div>2012-11-20 c:\windows\Tasks\HPCeeScheduleForMargaret.job</div>

<div>- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 05:15]</div>

<div>--------- X64 Entries -----------</div>

<div>[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]</div>

<div>"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-05-09 168216]</div>

<div>"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-05-09 392472]</div>

<div>"Persistence"="c:\windows\system32\igfxpers.exe" [2011-05-09 416024]</div>

<div>"IntelPAN"="c:\program files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" [2011-05-02 1935120]</div>

<div>"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2011-05-27 1128448]</div>

<div>"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2011-02-19 569200]</div>

<div>"SetDefault"="c:\program files\Hewlett-Packard\HP LaunchBox\SetDefault.exe" [2011-06-27 42808]</div>

<div>"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2010-07-29 497648]</div>

<div>"TOSDOCKAPP"="c:\program files\TOSHIBA\dynadock_II\TosDockApp.exe" [2010-04-28 264568]</div>

<div>"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2011-08-01 2417032]</div>

<div>------- 而外的掃描 -------</div>

<div>uLocal Page = c:\windows\system32\blank.htm</div>

<div>mLocal Page = c:\windows\SysWOW64\blank.htm</div>

<div>uInternet Settings,ProxyOverride = *.local</div>

<div>IE: Add to Evernote 4.0 - c:\program files (x86)\Evernote\Evernote\EvernoteIE.dll/204</div>

<div>IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000</div>

<div>IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105</div>

<div>Trusted Zone: purdue.edu\webvpn</div>

<div>TCP: DhcpNameServer = 192.168.2.1</div>

<div>DPF: {55963676-2F5E-4BAF-AC28-CF26AA587566} - hxxps://webvpn.purdue.edu/CACHE/stc/1/binaries/vpnweb.cab</div>

<div>- - - - ORPHANS REMOVED - - - -</div>

<div>AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe</div>

<div>AddRemove-{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226} - c:\program files (x86)\InstallShield Installation Information\{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226}\setup.exe</div>

<div>[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NIS]</div>

<div>"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\17.9.0.12\diMaster.dll\" /prefetch:1"</div>

<div>--------------------- LOCKED REGISTRY KEYS ---------------------</div>

<div>[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]</div>

<div>@Denied: (A 2) (Everyone)</div>

<div>@="FlashBroker"</div>

<div>"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_271_ActiveX.exe,-101"</div>

<div>[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]</div>

<div>"Enabled"=dword:00000001</div>

<div>[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]</div>

<div>@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_271_ActiveX.exe"</div>

<div>[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]</div>

<div>[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]</div>

<div>@Denied: (A 2) (Everyone)</div>

<div>@="Shockwave Flash Object"</div>

<div>[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]</div>

<div>@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_271.ocx"</div>

<div>"ThreadingModel"="Apartment"</div>

<div>[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]</div>

<div>[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]</div>

<div>@="ShockwaveFlash.ShockwaveFlash.11"</div>

<div>[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]</div>

<div>@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_271.ocx, 1"</div>

<div>[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]</div>

<div>[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]</div>

<div>[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]</div>

<div>@="ShockwaveFlash.ShockwaveFlash"</div>

<div>[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]</div>

<div>@Denied: (A 2) (Everyone)</div>

<div>@="Macromedia Flash Factory Object"</div>

<div>[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]</div>

<div>@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_271.ocx"</div>

<div>"ThreadingModel"="Apartment"</div>

<div>[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]</div>

<div>@="FlashFactory.FlashFactory.1"</div>

<div>[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]</div>

<div>@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_271.ocx, 1"</div>

<div>[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]</div>

<div>[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]</div>

<div>[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]</div>

<div>@="FlashFactory.FlashFactory"</div>

<div>[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]</div>

<div>@Denied: (A 2) (Everyone)</div>

<div>@="IFlashBroker4"</div>

<div>[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]</div>

<div>[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]</div>

<div>"Version"="1.0"</div>

<div>[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]</div>

<div>@Denied: (A) (Everyone)</div>

<div>"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"</div>

<div>[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]</div>

<div>@Denied: (A) (Everyone)</div>

<div>[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]</div>

<div>"Key"="ActionsPane3"</div>

<div>"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"</div>

<div>[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]</div>

<div>@Denied: (A) (Users)</div>

<div>@Denied: (A) (Everyone)</div>

<div>@Allowed: (B 1 2 3 4 5) (S-1-5-20)</div>

<div>"BlindDial"=dword:00000000</div>

<div>[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]</div>

<div>@Denied: (Full) (Everyone)</div>

<div>ComboFix-quarantined-files.txt 2012-11-21 09:09</div>

<div>Pre-Run: 407,698,370,560 bytes free</div>

<div>Post-Run: 409,177,653,248 bytes free</div>

gringo_pr · November 21, 2012

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

 ClearJavaCache::

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following

report from Combofix
let me know of any problems you may have had
How is the computer doing now after running the script?

Gringo

gringo_pr · November 25, 2012

Greetings

I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools

Gringo

Songbreeze · November 25, 2012

Sorry! I just got back from traveling last night and I didn't bring my laptop. Combofix still ran in Chinese and had the same messages about my antivirus, but I did disable it. It didn't have any issues as it ran though. My computer is doing fine as far as I can tell--I haven't seen a redirect yet.

ComboFix 12-11-20.02 - Margaret 4/2012 Sat 22:37:01.2.4 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.950.886.1033.18.6092.4146 [GMT -8:00]

執行位置: c:\users\Margaret\Desktop\ComboFix.exe

Command switches used :: c:\users\Margaret\Desktop\CFScript.txt

AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

((((((((((((((((((((((((( 2012-10-25 至 2012-11-25 的新的檔案 )))))))))))))))))))))))))))))))

.

2012-11-25 06:48 . 2012-11-25 06:48 -------- d-----w- c:\users\Default\AppData\Local\temp

2012-11-25 06:48 . 2012-11-25 06:48 -------- d-----w- c:\users\Administrator\AppData\Local\temp

2012-11-18 07:37 . 2012-11-18 07:37 36680 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys

2012-11-15 15:22 . 2012-07-26 04:47 2560 ----a-w- c:\windows\system32\drivers\en-US\wdf01000.sys.mui

2012-11-15 15:22 . 2012-07-26 04:55 785512 ----a-w- c:\windows\system32\drivers\Wdf01000.sys

2012-11-15 15:22 . 2012-07-26 04:55 54376 ----a-w- c:\windows\system32\drivers\WdfLdr.sys

2012-11-15 15:22 . 2012-07-26 02:36 9728 ----a-w- c:\windows\system32\Wdfres.dll

2012-11-15 15:14 . 2012-07-26 02:26 87040 ----a-w- c:\windows\system32\drivers\WUDFPf.sys

2012-11-15 15:14 . 2012-07-26 02:26 198656 ----a-w- c:\windows\system32\drivers\WUDFRd.sys

2012-11-15 15:14 . 2012-07-26 03:08 229888 ----a-w- c:\windows\system32\WUDFHost.exe

2012-11-15 15:14 . 2012-07-26 03:08 84992 ----a-w- c:\windows\system32\WUDFSvc.dll

2012-11-15 15:14 . 2012-07-26 03:08 744448 ----a-w- c:\windows\system32\WUDFx.dll

2012-11-15 15:14 . 2012-07-26 03:08 45056 ----a-w- c:\windows\system32\WUDFCoinstaller.dll

2012-11-15 15:14 . 2012-07-26 03:08 194048 ----a-w- c:\windows\system32\WUDFPlatform.dll

2012-11-12 01:38 . 2012-11-12 01:38 -------- d-----w- c:\users\Margaret\AppData\Roaming\SUPERAntiSpyware.com

2012-11-12 01:37 . 2012-11-16 08:20 -------- d-----w- c:\program files\SUPERAntiSpyware

2012-11-12 01:37 . 2012-11-12 01:37 -------- d-----w- c:\programdata\SUPERAntiSpyware.com

.

(((((((((((((((((((((((((((((((((((((((( 在三個月內被修改的檔案 ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2012-11-15 15:15 . 2011-11-06 05:56 66395536 ----a-w- c:\windows\system32\MRT.exe

2012-09-30 02:54 . 2012-01-02 17:05 25928 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-09-28 17:55 . 2012-09-28 17:55 95208 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll

2012-09-28 17:54 . 2012-09-28 17:55 821736 ----a-w- c:\windows\SysWow64\npDeployJava1.dll

2012-09-28 17:54 . 2012-02-01 01:27 746984 ----a-w- c:\windows\SysWow64\deployJava1.dll

2012-09-14 19:19 . 2012-10-09 20:06 2048 ----a-w- c:\windows\system32\tzres.dll

2012-09-14 18:28 . 2012-10-09 20:06 2048 ----a-w- c:\windows\SysWow64\tzres.dll

2012-08-31 18:19 . 2012-10-09 20:06 1659760 ----a-w- c:\windows\system32\drivers\ntfs.sys

2012-08-30 18:03 . 2012-10-09 20:06 5559664 ----a-w- c:\windows\system32\ntoskrnl.exe

2012-08-30 17:12 . 2012-10-09 20:06 3968880 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

2012-08-30 17:12 . 2012-10-09 20:06 3914096 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

.

((((((((((((((((((((((((((((((((((((( 重要登入點 ))))))))))))))))))))))))))))))))))))))))))))))))))

.

*注意* 空白與合法缺省登錄將不會被顯示

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-21 1475584]

"TOSDOCKAPP"="c:\program files\TOSHIBA\dynadock_II\TosDockApp.exe" [2010-04-28 264568]

"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2012-11-16 5629312]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"HPQuickWebProxy"="c:\program files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe" [2011-06-28 168504]

"HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2011-04-08 586808]

"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2010-11-16 35736]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-11-16 932288]

"HPOSD"="c:\program files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe" [2011-06-13 336440]

"HP CoolSense"="c:\program files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe" [2011-05-31 1342008]

"Cisco AnyConnect Secure Mobility Agent for Windows"="c:\program files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe" [2011-05-23 522192]

"ConnectionCenter"="c:\program files (x86)\Citrix\ICA Client\concentr.exe" [2010-05-12 300472]

"RIMBBLaunchAgent.exe"="c:\program files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe" [2011-09-01 90448]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-21 59240]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-03-27 421736]

"HP Software Update"="c:\program files (x86)\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

HP Digital Imaging Monitor.lnk - c:\program files (x86)\HP\Digital Imaging\bin\hpqtra08.exe [2009-5-21 275768]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]

@=""

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]

@="Driver"

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 DisplayLinkService;DisplayLinkManager;c:\program files\DisplayLink Core Software\DisplayLinkManager.exe [2011-02-16 9520488]

R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-07-13 160944]

R3 acsock;acsock;c:\windows\system32\DRIVERS\acsock64.sys [2011-05-23 94864]

R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-03-02 183560]

R3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys [2011-07-28 52584]

R3 DisplayLinkUsbPort;DisplayLink USB Device;c:\windows\system32\DRIVERS\DisplayLinkUsbPort_5.5.30661.0.sys [2011-02-17 17408]

R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]

R3 intaud_WaveExtensible;Intel WiDi Audio Device;c:\windows\system32\drivers\intelaud.sys [2011-05-17 34200]

R3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [2012-11-18 36680]

R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [2011-05-02 340240]

R3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64.sys [2011-08-01 45416]

R3 RSPCIESTOR;Realtek PCIE CardReader Driver;c:\windows\system32\DRIVERS\RtsPStor.sys [2011-03-25 337512]

R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]

R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]

R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]

R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-02-15 52736]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-11-06 1255736]

R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]

S0 dlkmdldr;dlkmdldr;c:\windows\system32\drivers\dlkmdldr.sys [2011-02-16 13936]

S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2010-03-19 55856]

S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1109000.00C\SYMDS64.SYS [2009-10-15 433200]

S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1109000.00C\SYMEFA64.SYS [2011-08-22 221304]

S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.5.0.127\Definitions\BASHDefs\20121106.001\BHDrvx64.sys [2012-10-23 1384608]

S1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NISx64\1109000.00C\ccHPx64.sys [2011-08-04 593544]

S1 ctxusbm;Citrix USB Monitor Driver;c:\windows\system32\DRIVERS\ctxusbm.sys [2010-04-16 87600]

S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.5.0.127\Definitions\IPSDefs\20121123.001\IDSvia64.sys [2012-09-06 513184]

S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [2011-07-22 14928]

S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [2011-07-12 12368]

S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1109000.00C\Ironx64.SYS [2010-04-29 150064]

S1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\System32\Drivers\NISx64\1109000.00C\SYMTDIV.SYS [2011-08-22 451704]

S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [2012-07-11 140672]

S2 AdobeActiveFileMonitor9.0;Adobe Active File Monitor V9;c:\program files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe [2010-09-30 169408]

S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\AESTSr64.exe [2009-03-03 89600]

S2 FPLService;TrueSuiteService;c:\program files (x86)\HP SimplePass 2011\TrueSuiteService.exe [2011-05-06 263496]

S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2011-06-21 85560]

S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]

S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-05-21 103992]

S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2011-05-27 30520]

S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2011-04-08 26680]

S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-04-30 13592]

S2 IconMan_R;IconMan_R;c:\program files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2011-03-08 2375168]

S2 jhi_service;Intel® Identity Protection Technology Host Interface Service;c:\program files (x86)\Intel\Services\IPT\jhi_service.exe [2011-02-24 212944]

S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe [2011-08-04 126400]

S2 NitroExpressDriverReadSpool;NitroPDFExpressDriverCreatorReadSpool;c:\program files\Common Files\Nitro PDF\Express\2.0\NitroPDFExpressDriverServicex64.exe [2009-10-07 324912]

S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-02-22 2656280]

S2 vpnagent;Cisco AnyConnect Secure Mobility Agent;c:\program files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe [2011-05-23 465872]

S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys [2010-07-28 31088]

S3 dlkmd;dlkmd;c:\windows\system32\drivers\dlkmd.sys [2011-02-16 205424]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-08-09 138912]

S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2010-10-15 317440]

S3 iwdbus;IWD Bus Enumerator;c:\windows\system32\DRIVERS\iwdbus.sys [2011-05-17 25496]

S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys [2011-03-23 77936]

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]

hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc

.

‘計劃任務’ 文件夾裡的內容

.

2012-11-24 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3252702678-144079836-2530887271-1001Core.job

- c:\users\Margaret\AppData\Local\Google\Update\GoogleUpdate.exe [2011-12-04 16:26]

.

2012-11-25 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3252702678-144079836-2530887271-1001UA.job

- c:\users\Margaret\AppData\Local\Google\Update\GoogleUpdate.exe [2011-12-04 16:26]

.

2012-11-20 c:\windows\Tasks\HPCeeScheduleForMargaret.job

- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 05:15]

.

--------- X64 Entries -----------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-05-09 168216]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-05-09 392472]

"Persistence"="c:\windows\system32\igfxpers.exe" [2011-05-09 416024]

"IntelPAN"="c:\program files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" [2011-05-02 1935120]

"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2011-05-27 1128448]

"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2011-02-19 569200]

"SetDefault"="c:\program files\Hewlett-Packard\HP LaunchBox\SetDefault.exe" [2011-06-27 42808]

"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2010-07-29 497648]

"TOSDOCKAPP"="c:\program files\TOSHIBA\dynadock_II\TosDockApp.exe" [2010-04-28 264568]

"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2011-08-01 2417032]

.

------- 而外的掃描 -------

.

uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

IE: Add to Evernote 4.0 - c:\program files (x86)\Evernote\Evernote\EvernoteIE.dll/204

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105

Trusted Zone: purdue.edu\webvpn

TCP: DhcpNameServer = 192.168.2.1

DPF: {55963676-2F5E-4BAF-AC28-CF26AA587566} - hxxps://webvpn.purdue.edu/CACHE/stc/1/binaries/vpnweb.cab

.

- - - - ORPHANS REMOVED - - - -

.

Wow6432Node-HKLM-Run-<NO NAME> - (no file)

AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe

AddRemove-{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226} - c:\program files (x86)\InstallShield Installation Information\{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226}\setup.exe

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NIS]

"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\17.9.0.12\diMaster.dll\" /prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_271_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_271_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_271.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_271.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_271.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_271.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

@Denied: (A 2) (Everyone)

@="IFlashBroker4"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)

"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

"Key"="ActionsPane3"

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

完成時間: 2012-11-24 22:52:32

ComboFix-quarantined-files.txt 2012-11-25 06:52

ComboFix2.txt 2012-11-21 09:09

.

Pre-Run: 410,469,081,088 bytes free

Post-Run: 410,078,113,792 bytes free

.

- - End Of File - - 26FEA24F9B401B44A50A4553EB856A34

gringo_pr · November 25, 2012

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

Programs to remove
- X
  Bing Bar
  Java 7 Update 7
  Java™ 6 Update 30

Please download and install

Revo Uninstaller FreeDouble click Revo Uninstaller to run it.
From the list of programs double click on The Program to remove
When prompted if you want to uninstall click Yes.
Be sure the Moderate option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete
when prompted click on Yes and then on next.
put a check on any folders that are found and select delete
when prompted select yes then on next
Once done click Finish.

.

Install Java:

Please go here to install Java

click on the Free Java Download Button
click on Agree and start Free download
click on Run
click on run again
click on install
when install is complete click on close

Clean Out Temp Files

This small application you may want to keep and use once a week to keep the computer clean.
Download CCleaner from here http://www.ccleaner.com/
- Run the installer to install the application.
- When it gives you the option to install Yahoo toolbar uncheck the box next to it.
- Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
- Click Run Cleaner.
- Close CCleaner.

: Malwarebytes' Anti-Malware :

I would like you to rerun MBAM
Double-click mbam icon
go to the update tab at the top
click on check for updates
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform quick scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
When completed, a log will open in Notepad. please copy and paste the log into your next reply
- If you accidentally close it, the log file is saved here and will be named like this:
- C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

Go Here to download HijackThis Installer
Save HijackThis Installer to your desktop.
Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
By default it will install to C:\Program Files\Trend Micro\HijackThis .
Click on Install.
It will create a HijackThis icon on the desktop.
Once installed it will launch Hijackthis.
Click on the Do a system scan and save a log file button. It will scan and the log should open in notepad.
Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**

sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe

(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit

(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit

and select to run as administrator

"information and logs"

In your next post I need the following

Log From MBAM
report from Hijackthis
let me know of any problems you may have had
How is the computer doing now?

Gringo

gringo_pr · November 28, 2012

Greetings

I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools

Gringo

Songbreeze · November 29, 2012

Hi!

I'm being swamped with work right now that requires heavy computer use (sorry about the slow response!), but I am in the middle of following the steps.

Margaret

gringo_pr · November 29, 2012

Greetings

Don't worry Margaret I will check on you in a couple of days

gringo_pr · December 2, 2012

Greetings

I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools

Gringo

Songbreeze · December 2, 2012

Hi!

I didn't actually have to install HijackThis, but it seemed to run fine. My computer seems to be ok right now.

The log from MBAM:

Malwarebytes Anti-Malware 1.60.0.1800

www.malwarebytes.org

Database version: v2012.01.02.04

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Margaret :: MARGARET-HP-DM4 [administrator]

1/2/2012 12:06:39 PM

mbam-log-2012-01-02 (12-06-39).txt

Scan type: Quick scan

Scan options disabled: P2P

Objects scanned: 176945

Time elapsed: 4 minute(s), 33 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

The report from HijackThis:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 11:46:35 AM, on 12/2/2012

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v9.00 (9.00.8112.16455)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe

C:\Program Files (x86)\HP SimplePass 2011\TouchControl.exe

C:\Program Files (x86)\HP SimplePass 2011\BioMonitor.exe

C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe

C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe

C:\Program Files (x86)\Citrix\ICA Client\concentr.exe

C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe

C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe

C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe

C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe

C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe

C:\Users\Margaret\Desktop\HijackThis.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\IPSBHO.DLL

O2 - BHO: TSBHO Class - {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2011\IEBHO.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL

O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll

O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\coIEPlg.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll

O4 - HKLM\..\Run: [HPQuickWebProxy] "C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe"

O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

O4 - HKLM\..\Run: [HP CoolSense] C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe -byrunkey

O4 - HKLM\..\Run: [Cisco AnyConnect Secure Mobility Agent for Windows] "C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe" -minimized

O4 - HKLM\..\Run: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup

O4 - HKLM\..\Run: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [TOSDOCKAPP] C:\Program Files\TOSHIBA\dynadock_II\TosDockApp.exe

O4 - HKCU\..\Run: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe

O8 - Extra context menu item: Add to Evernote 4.0 - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000

O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra button: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)

O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O15 - ESC Trusted Zone: http://*.update.microsoft.com

O16 - DPF: {55963676-2F5E-4BAF-AC28-CF26AA587566} (Cisco AnyConnect Secure Mobility Client Web Control) - https://webvpn.purdue.edu/CACHE/stc/1/binaries/vpnweb.cab

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O18 - Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

O18 - Filter hijack: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE

O23 - Service: Adobe Active File Monitor V9 (AdobeActiveFileMonitor9.0) - Adobe Systems Incorporated - C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe

O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Program Files\IDT\WDM\AESTSr64.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: AST Service (astcc) - Nalpeiron Ltd. - C:\Windows\SysWOW64\ASTSRV.EXE

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: DisplayLinkManager (DisplayLinkService) - DisplayLink Corp. - C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE

O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: TrueSuiteService (FPLService) - HP - C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe

O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe

O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe

O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe

O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe

O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)

O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

O23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Intel® Identity Protection Technology Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe

O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe

O23 - Service: NitroPDFExpressDriverCreatorReadSpool (NitroExpressDriverReadSpool) - Nitro PDF Software - C:\Program Files\Common Files\Nitro PDF\Express\2.0\NitroPDFExpressDriverServicex64.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: Cisco AnyConnect Secure Mobility Agent (vpnagent) - Cisco Systems, Inc. - C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 15350 bytes

gringo_pr · December 2, 2012

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

Run HijackThis
Click on the Scan button
Put a check beside all of the items listed below (if present):
- O4 - HKLM\..\Run: [HPQuickWebProxy] "C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe"
  O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
  O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
  O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
  O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
  O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
  O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
  O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
  O4 - HKCU\..\Run: [TOSDOCKAPP] C:\Program Files\TOSHIBA\dynadock_II\TosDockApp.exe
  O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
[*] Close all open windows and browsers/email, etc...
[*] Click on the "Fix Checked" button
[*] When completed, close the application.
- NOTE**You can research each of those lines
>here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]

NOTE**

sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe

(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit

(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit

and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

Turn off the real time scanner of any existing antivirus program while performing the online scan
click on the Run ESET Online Scanner button
Tick the box next to YES, I accept the Terms of Use.
- Click Start
[*]When asked, allow the add/on to be installed
- Click Start
[*]Make sure that the option Remove found threats is unticked
[*]Click on Advanced Settings, ensure the options
- Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
[*]Click Scan
[*]wait for the virus definitions to be downloaded
[*]Wait for the scan to finish

When the scan is complete

If no threats were found
- put a checkmark in "Uninstall application on close"
- close program
- report to me that nothing was found

If threats were found
- click on "list of threats found"
- click on "export to text file" and save it as ESET SCAN and save to the desktop
- Click on back
- put a checkmark in "Uninstall application on close"
- click on finish
- close program
- copy and paste the report here

Gringo

Songbreeze · December 5, 2012

I'm working on the scan right now (replying on my phone). It might take quite some time--the scan has been running for 11 hours and is only at 32%.

gringo_pr · December 5, 2012

no problem and I will see you later

Songbreeze · December 6, 2012

Done!

These are the threats that it found:

C:\Users\Margaret\Downloads\Install Disks\nero 9\Nero 9\unit_app_75\Toolbar.exe Win32/Toolbar.AskSBar application

C:\Users\Margaret\Downloads\Install Disks\nero 9\Nero BackItUp 4\unit_app_75\Toolbar.exe Win32/Toolbar.AskSBar application

C:\Users\Margaret\Downloads\Install Disks\nero 9\Nero MediaHome 4 Trial\unit_app_75\Toolbar.exe Win32/Toolbar.AskSBar application

gringo_pr · December 6, 2012

Hello

There are some minor things in your online scan that should be removed.

delete files

Copy all text in the quote box (below)...to Notepad.
@echo off
del /f /s /q "C:\Users\Margaret\Downloads\Install Disks\nero 9\Nero 9\unit_app_75\Toolbar.exe"
del /f /s /q "C:\Users\Margaret\Downloads\Install Disks\nero 9\Nero BackItUp 4\unit_app_75\Toolbar.exe"
del /f /s /q "C:\Users\Margaret\Downloads\Install Disks\nero 9\Nero MediaHome 4 Trial\unit_app_75\Toolbar.exe"
del %0
Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
It should look like this: <--XP<--vista
Double click on delfile.bat to execute it.
A black CMD window will flash, then disappear...this is normal.
The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

To re-enable your Emulation drivers, double click DeFogger to run the tool.
- The application window will appear
- Click the Re-enable button to re-enable your CD Emulation drivers
- Click Yes to continue
- A 'Finished!' message will appear
- Click OK
- DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

turn off all active protection software
push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
please copy and past the following into the box ComboFix /Uninstall and click OK.
Note the space between the X and the /Uninstall, it needs to be there.

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

Double-click OTCleanIt.exe.
Click the CleanUp! button.
Select Yes when the "Begin cleanup Process?" prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.
If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety
Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion
There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo

Songbreeze · December 8, 2012

Thank you so much for your help! I assume if the OTCleanIt didn't remove adwcleaner and HijackThis, I should remove those as well?

gringo_pr · December 8, 2012

anything that is left over just needs to be deleted

gringo

LDTate · December 12, 2012

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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