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Smart HDD virus?


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Hello, I use XP and have used Malware Bytes as my main virus scan software for some time. Aside from some minimal virus issues have been fine.

Last night before I shut down the Malware Byes updated automatically, which it usually doesn't do...it usually would do it at start up. I shut the computer down not thinking anything. This morning I started up and my entire desktop, settings, My Documents and start menu are all wiped out, and I cannot access "Accessories" to try a system restore. All of the desktop and My Documents files are still in tact on the hard drive, and backed up elsewhere, but I cannot see the files on the Desktop or My Documents folder.

Also when starting up a Windows Security window popped up, which it never does.

I was trying to find out why this would just wipe all of my settings and came across some forum posts about the Smart HDD virus...symptoms are very similar to what I haave here.

Any suggestions on this would be much appreciated, thank you.

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Hello soalivetoday and :welcome:! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.

I use XP and have used Malware Bytes as my main virus scan software for some time. Aside from some minimal virus issues have been fine

Malwarebytes' Anti-Malware is not an anti-virus software, it is anti-malware. The difference is that MBAM doesn't detect any kinds of viruses. It is a really big mistake.

Please follow the instructions here and post the log files in your next reply:

http://forums.malwarebytes.org/index.php?showtopic=9573

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  • 2 weeks later...

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Other members who need assistance please start your own topic in a new thread. Thanks!

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