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Malwarebytes cannot remove trojan


jcargill
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  • Staff

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from
here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download
AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+

Gringo

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Following are the reports you requested. Thank you very much for your assistance!

RogueKiller V8.2.3 [11/07/2012] by Tigzy

mail: tigzyRK<at>gmail<dot>com

Feedback:

http://www.geekstogo.com/forum/files/file/4

13-roguekiller/

Website:

http://tigzy.geekstogo.com/roguekiller.php

Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7601

Service Pack 1) 64 bits version

Started in : Normal mode

User : Jacklyn [Admin rights]

Mode : Remove -- Date : 11/14/2012 12:46:41

¤¤¤ Bad processes : 1 ¤¤¤

[sVCHOST] svchost.exe -- \\.\globalroot

\systemroot\svchost.exe -> KILLED

[TermProc]

¤¤¤ Registry Entries : 6 ¤¤¤

[RUN][sUSP PATH] HKCU\[...]\Run :

WindowsTrayProfile (rundll32.exe "C:

\ProgramData

\WindowsTrayProfile.dll",DllRegisterServer)

-> DELETED

[TASK][sUSP PATH] winupd : C:\Users

\Jacklyn\AppData\Local\Temp:winupd.exe

-> DELETED

[HJ DESK] HKCU\[...]\ClassicStartMenu :

{20D04FE0-3AEA-1069-A2D8-

08002B30309D} (1) -> REPLACED (0)

[HJ DESK] HKCU\[...]\NewStartPanel :

{20D04FE0-3AEA-1069-A2D8-

08002B30309D} (1) -> REPLACED (0)

[HJ DESK] HKLM\[...]\NewStartPanel :

{59031a47-3f72-44a7-89c5-5595fe6b30ee}

(1) -> REPLACED (0)

[HJ DESK] HKLM\[...]\NewStartPanel :

{20D04FE0-3AEA-1069-A2D8-

08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Infection : Root.MBR ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC

WD5000BEVT-75ZAT0 +++++

--- User ---

[MBR] a3c2745bcb0f17de2b125b5cf467b36b

[bSP] 9b3acc45867630ac3f6291154c4bc36d :

Windows 7/8 MBR Code

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde)

[VISIBLE] Offset (sectors): 63 | Size: 298

Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE]

Offset (sectors): 612352 | Size: 19328 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE]

Offset (sectors): 40196096 | Size: 457312 Mo

User != LL1 ... KO!

--- LL1 ---

[MBR] c61052dc9f93372fc06fbbf2a45930a3

[bSP] 3b41dc44e40dc7d2243e3db9b609b8db

: PiHar MBR Code!

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde)

[VISIBLE] Offset (sectors): 63 | Size: 298

Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE]

Offset (sectors): 612352 | Size: 19328 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE]

Offset (sectors): 40196096 | Size: 457312 Mo

User != LL2 ... KO!

--- LL2 ---

[MBR] c61052dc9f93372fc06fbbf2a45930a3

[bSP] 3b41dc44e40dc7d2243e3db9b609b8db

: PiHar MBR Code!

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde)

[VISIBLE] Offset (sectors): 63 | Size: 298

Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE]

Offset (sectors): 612352 | Size: 19328 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE]

Offset (sectors): 40196096 | Size: 457312 Mo

Finished : << RKreport[2]

_D_11142012_02d1246.txt >>

RKreport[1]_S_11142012_02d1246.txt ;

RKreport[2]_D_11142012_02d1246.txt

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Results of screen317's Security Check version 0.99.54

Windows 7 Service Pack 1 x64 (UAC is enabled)

``````````````Antivirus/Firewall Check:``````````````

Windows Security Center service is not running! This report may not be accurate!

ESET Smart Security 4.2

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.65.1.1000

Java 6 Update 24

Java version out of Date!

Adobe Flash Player 10 Flash Player out of Date!

Adobe Flash Player 11.4.402.287

Adobe Reader 9 Adobe Reader out of Date!

Mozilla Firefox (16.0.2)

````````Process Check: objlist.exe by Laurent````````

ESET NOD32 Antivirus egui.exe

ESET NOD32 Antivirus ekrn.exe

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 0%

````````````````````End of Log``````````````````````

------------------------------------------------------------------------------------------------------------------------------------------------------------

# AdwCleaner v2.007 - Logfile created 11/14/2012 at 12:40:50

# Updated 06/11/2012 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : Jacklyn - JACKLYN-LAPTOP

# Boot Mode : Normal

# Running from : C:\Users\Jacklyn\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

***** [Registry] *****

***** [internet Browsers] *****

-\\ Internet Explorer v8.0.7601.17514

[OK] Registry is clean.

-\\ Mozilla Firefox v16.0.2 (en-US)

Profile name : default

File : C:\Users\Jacklyn\AppData\Roaming\Mozilla\Firefox\Profiles\3dpxxwta.default\prefs.js

C:\Users\Jacklyn\AppData\Roaming\Mozilla\Firefox\Profiles\3dpxxwta.default\user.js ... Deleted !

[OK] File is clean.

*************************

AdwCleaner[s1].txt - [806 octets] - [14/11/2012 12:40:50]

########## EOF - C:\AdwCleaner[s1].txt - [865 octets] ##########

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  • Staff

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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The computer has been working fine from the beginning. The two trojans were found during a routine scan, but it's been asymptomatic throughout. Unfortunately, Malwarebytes still shows the two trojans.

I had some difficulty closing ESET, and I'm not 100% sure that it closed properly. I followed the instructions you provided, but ComboFix still read it as open (despite double- and triple-checking that I had followed the instructions correctly).

Following is the report from ComboFix:

ComboFix 12-11-14.01 - Jacklyn 11/14/2012 14:06:00.1.2 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4056.2252 [GMT -6:00]

Running from: c:\users\Jacklyn\Desktop\ComboFix.exe

AV: ESET Smart Security 4.2 *Enabled/Updated* {77DEAFED-8149-104B-25A1-21771CA47CD1}

FW: ESET Personal firewall *Enabled* {4FE52EC8-CB26-1113-0EFE-8842E2773BAA}

SP: ESET Smart Security 4.2 *Enabled/Updated* {CCBF4E09-A773-1FC5-1F11-1A056723366C}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\programdata\122b86b38ebief1g4ggy8m

c:\users\Jacklyn\AppData\Roaming\Mozilla\Firefox\Profiles\3dpxxwta.default\extensions\{8372a3f0-cc4e-43cb-a718-042e7a05e608}

c:\users\Jacklyn\AppData\Roaming\Mozilla\Firefox\Profiles\3dpxxwta.default\extensions\{8372a3f0-cc4e-43cb-a718-042e7a05e608}\chrome\xulcache.jar

c:\users\Jacklyn\AppData\Roaming\Mozilla\Firefox\Profiles\3dpxxwta.default\extensions\{8372a3f0-cc4e-43cb-a718-042e7a05e608}\defaults\preferences\xulcache.js

c:\users\Jacklyn\AppData\Roaming\Mozilla\Firefox\Profiles\3dpxxwta.default\extensions\{8372a3f0-cc4e-43cb-a718-042e7a05e608}\install.rdf

c:\windows\svchost.exe

c:\windows\SysWow64\URTTemp

c:\windows\SysWow64\URTTemp\regtlib.exe

.

.

((((((((((((((((((((((((( Files Created from 2012-10-14 to 2012-11-14 )))))))))))))))))))))))))))))))

.

.

2012-11-14 09:07 . 2012-07-26 04:55 785512 ----a-w- c:\windows\system32\drivers\Wdf01000.sys

2012-11-14 09:07 . 2012-07-26 04:55 54376 ----a-w- c:\windows\system32\drivers\WdfLdr.sys

2012-11-14 09:07 . 2012-07-26 04:47 2560 ----a-w- c:\windows\system32\drivers\en-US\wdf01000.sys.mui

2012-11-14 09:07 . 2012-07-26 02:36 9728 ----a-w- c:\windows\system32\Wdfres.dll

2012-11-14 09:02 . 2012-07-26 02:26 87040 ----a-w- c:\windows\system32\drivers\WUDFPf.sys

2012-11-14 09:02 . 2012-07-26 02:26 198656 ----a-w- c:\windows\system32\drivers\WUDFRd.sys

2012-11-14 09:01 . 2012-07-26 03:08 84992 ----a-w- c:\windows\system32\WUDFSvc.dll

2012-11-14 09:01 . 2012-07-26 03:08 194048 ----a-w- c:\windows\system32\WUDFPlatform.dll

2012-11-14 09:01 . 2012-07-26 03:08 229888 ----a-w- c:\windows\system32\WUDFHost.exe

2012-11-14 09:01 . 2012-07-26 03:08 744448 ----a-w- c:\windows\system32\WUDFx.dll

2012-11-14 09:01 . 2012-07-26 03:08 45056 ----a-w- c:\windows\system32\WUDFCoinstaller.dll

2012-11-13 12:05 . 2012-11-13 12:05 -------- d-sh--w- c:\windows\SysWow64\%APPDATA%

2012-11-12 01:25 . 2009-07-14 01:14 20480 ----a-w- c:\windows\svchost.exe

2012-10-22 03:17 . 2012-11-14 18:43 -------- d-----w- c:\users\Jacklyn\AppData\Local\Spotify

2012-10-22 03:17 . 2012-11-14 18:43 -------- d-----w- c:\users\Jacklyn\AppData\Roaming\Spotify

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2012-11-14 09:02 . 2011-05-11 03:53 66395536 ----a-w- c:\windows\system32\MRT.exe

2012-10-28 15:52 . 2012-04-24 02:11 696760 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2012-10-28 15:52 . 2011-12-01 21:15 73656 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2012-09-30 00:54 . 2011-05-11 01:21 25928 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-09-14 19:19 . 2012-10-09 22:40 2048 ----a-w- c:\windows\system32\tzres.dll

2012-09-14 18:28 . 2012-10-09 22:40 2048 ----a-w- c:\windows\SysWow64\tzres.dll

2012-08-31 18:19 . 2012-10-09 22:41 1659760 ----a-w- c:\windows\system32\drivers\ntfs.sys

2012-08-30 18:03 . 2012-10-09 22:41 5559664 ----a-w- c:\windows\system32\ntoskrnl.exe

2012-08-30 17:12 . 2012-10-09 22:41 3914096 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

2012-08-30 17:12 . 2012-10-09 22:41 3968880 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

2012-08-24 18:05 . 2012-10-09 22:41 220160 ----a-w- c:\windows\system32\wintrust.dll

2012-08-24 18:05 . 2012-09-22 15:34 1188864 ----a-w- c:\windows\system32\wininet.dll

2012-08-24 18:05 . 2012-09-22 15:34 1494528 ----a-w- c:\windows\system32\urlmon.dll

2012-08-24 18:05 . 2012-09-22 15:34 134144 ----a-w- c:\windows\system32\url.dll

2012-08-24 18:03 . 2012-09-22 15:34 9056256 ----a-w- c:\windows\system32\mshtml.dll

2012-08-24 18:03 . 2012-09-22 15:34 97792 ----a-w- c:\windows\system32\mshtmled.dll

2012-08-24 18:03 . 2012-09-22 15:34 735744 ----a-w- c:\windows\system32\msfeeds.dll

2012-08-24 18:03 . 2012-09-22 15:34 64512 ----a-w- c:\windows\system32\jsproxy.dll

2012-08-24 18:02 . 2012-09-22 15:34 247808 ----a-w- c:\windows\system32\ieui.dll

2012-08-24 18:02 . 2012-09-22 15:34 12295680 ----a-w- c:\windows\system32\ieframe.dll

2012-08-24 18:02 . 2012-09-22 15:34 2453504 ----a-w- c:\windows\system32\iertutil.dll

2012-08-24 16:57 . 2012-10-09 22:41 172544 ----a-w- c:\windows\SysWow64\wintrust.dll

2012-08-24 16:57 . 2012-09-22 15:34 981504 ----a-w- c:\windows\SysWow64\wininet.dll

2012-08-24 15:59 . 2012-09-22 15:34 1638912 ----a-w- c:\windows\system32\mshtml.tlb

2012-08-24 15:20 . 2012-09-22 15:34 1638912 ----a-w- c:\windows\SysWow64\mshtml.tlb

2012-08-22 18:12 . 2012-09-12 03:26 950128 ----a-w- c:\windows\system32\drivers\ndis.sys

2012-08-22 18:12 . 2012-09-12 03:26 376688 ----a-w- c:\windows\system32\drivers\netio.sys

2012-08-22 18:12 . 2012-09-12 03:26 288624 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS

2012-08-21 21:01 . 2012-09-25 21:18 245760 ----a-w- c:\windows\system32\OxpsConverter.exe

2012-08-21 18:01 . 2012-09-24 04:17 33240 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys

2012-08-21 18:01 . 2009-12-25 21:59 125872 ----a-w- c:\windows\system32\GEARAspi64.dll

2012-08-21 18:01 . 2009-12-25 21:59 106928 ----a-w- c:\windows\SysWow64\GEARAspi.dll

2012-08-20 18:48 . 2012-10-09 22:41 243200 ----a-w- c:\windows\system32\wow64.dll

2012-08-20 18:48 . 2012-10-09 22:41 362496 ----a-w- c:\windows\system32\wow64win.dll

2012-08-20 18:48 . 2012-10-09 22:41 13312 ----a-w- c:\windows\system32\wow64cpu.dll

2012-08-20 18:48 . 2012-10-09 22:41 215040 ----a-w- c:\windows\system32\winsrv.dll

2012-08-20 18:48 . 2012-10-09 22:41 16384 ----a-w- c:\windows\system32\ntvdm64.dll

2012-08-20 18:48 . 2012-10-09 22:41 424448 ----a-w- c:\windows\system32\KernelBase.dll

2012-08-20 18:48 . 2012-10-09 22:41 1162240 ----a-w- c:\windows\system32\kernel32.dll

2012-08-20 18:46 . 2012-10-09 22:41 338432 ----a-w- c:\windows\system32\conhost.exe

2012-08-20 18:38 . 2012-10-09 22:41 4608 ---ha-w- c:\windows\system32\api-ms-win-core-processthreads-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3584 ---ha-w- c:\windows\system32\api-ms-win-core-memory-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\system32\api-ms-win-core-profile-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 4608 ---ha-w- c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 4096 ---ha-w- c:\windows\system32\api-ms-win-core-synch-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 4096 ---ha-w- c:\windows\system32\api-ms-win-core-localregistry-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3584 ---ha-w- c:\windows\system32\api-ms-win-core-namedpipe-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 4096 ---ha-w- c:\windows\system32\api-ms-win-core-sysinfo-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3584 ---ha-w- c:\windows\system32\api-ms-win-core-rtlsupport-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3584 ---ha-w- c:\windows\system32\api-ms-win-core-processenvironment-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3584 ---ha-w- c:\windows\system32\api-ms-win-core-misc-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3584 ---ha-w- c:\windows\system32\api-ms-win-core-libraryloader-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\system32\api-ms-win-core-util-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\system32\api-ms-win-core-string-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 4096 ---ha-w- c:\windows\system32\api-ms-win-core-localization-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\system32\api-ms-win-core-delayload-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\system32\api-ms-win-core-debug-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\system32\api-ms-win-core-datetime-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 5120 ---ha-w- c:\windows\system32\api-ms-win-core-file-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3584 ---ha-w- c:\windows\system32\api-ms-win-core-heap-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\system32\api-ms-win-core-io-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\system32\api-ms-win-core-interlocked-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\system32\api-ms-win-core-handle-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\system32\api-ms-win-core-fibers-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\system32\api-ms-win-core-errorhandling-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\system32\api-ms-win-core-console-l1-1-0.dll

2012-08-20 17:40 . 2012-10-09 22:41 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll

2012-08-20 17:38 . 2012-10-09 22:41 44032 ----a-w- c:\windows\apppatch\acwow64.dll

2012-08-20 17:38 . 2012-10-09 22:41 25600 ----a-w- c:\windows\SysWow64\setup16.exe

2012-08-20 17:37 . 2012-10-09 22:41 5120 ----a-w- c:\windows\SysWow64\wow32.dll

2012-08-20 17:37 . 2012-10-09 22:41 274944 ----a-w- c:\windows\SysWow64\KernelBase.dll

2012-08-20 17:32 . 2012-10-09 22:41 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-sysinfo-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-synch-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 5120 ---ha-w- c:\windows\SysWow64\api-ms-win-core-file-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 4608 ---ha-w- c:\windows\SysWow64\api-ms-win-core-processthreads-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-misc-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-localregistry-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-processenvironment-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-namedpipe-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-memory-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-libraryloader-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-interlocked-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-heap-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-string-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-rtlsupport-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-profile-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-io-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-handle-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-fibers-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-errorhandling-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-delayload-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-debug-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-datetime-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-localization-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-console-l1-1-0.dll

2012-08-20 15:38 . 2012-10-09 22:41 7680 ----a-w- c:\windows\SysWow64\instnm.exe

2012-08-20 15:38 . 2012-10-09 22:41 2048 ----a-w- c:\windows\SysWow64\user.exe

2012-08-20 15:33 . 2012-10-09 22:41 6144 ---ha-w- c:\windows\SysWow64\api-ms-win-security-base-l1-1-0.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{1dad3af3-ef2f-4f64-ac4b-11789189fcb6}]

2012-06-11 21:22 1307728 ----a-w- c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Fitbit Service Monitor"="c:\program files (x86)\Fitbit\fitbit-tray.exe" [2012-04-11 2177056]

"Spotify"="c:\users\Jacklyn\AppData\Roaming\Spotify\Spotify.exe" [2012-10-28 7880664]

"Spotify Web Helper"="c:\users\Jacklyn\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [2012-10-28 1199576]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"PDVDDXSrv"="c:\program files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-06-25 140520]

"Dell Webcam Central"="c:\program files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2009-06-24 409744]

"Desktop Disc Tool"="c:\program files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" [2009-06-19 494064]

"DellSupportCenter"="c:\program files (x86)\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]

"GrooveMonitor"="c:\program files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-26 30040]

"AppleSyncNotifier"="c:\program files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2010-02-18 177472]

"PWRISOVM.EXE"="c:\program files (x86)\PowerISO\PWRISOVM.EXE" [2010-04-12 180224]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]

"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2011-07-05 421888]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-08-28 59280]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-09-10 421776]

"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-07-31 38872]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-11 919008]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]

"c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"="c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe" [2011-10-11 559616]

.

c:\users\Jacklyn\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

EvernoteClipper.lnk - [N/A]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

McAfee Security Scan Plus.lnk - c:\program files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe [2010-1-15 255536]

RescueTime.lnk - c:\program files (x86)\RescueTime\RescueTime.exe [2012-7-6 2727936]

.

c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-6-30 1316192]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]

"mixer"=wdmaud.drv

.

R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-07-13 160944]

R3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe [2012-06-11 240208]

R3 clr_optimization_v4.0.20506_32;.NET Runtime Optimization Service v4.0.20506_X86;c:\windows\Microsoft.NET\Framework\v4.0.20506\mscorsvw.exe [2009-05-06 104272]

R3 clr_optimization_v4.0.20506_64;.NET Runtime Optimization Service v4.0.20506_X64;c:\windows\Microsoft.NET\Framework64\v4.0.20506\mscorsvw.exe [2009-05-06 122192]

R3 eamonm;eamonm;c:\windows\system32\DRIVERS\eamonm.sys [2010-12-21 170640]

R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-01-15 227232]

R3 SIUSBXP;SIUSBXP;c:\windows\system32\drivers\SiUSBXp.sys [2012-04-02 26856]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-07-09 52736]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-05-05 1255736]

R4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files (x86)\Microsoft SQL Server\100\Shared\SQLADHLP.EXE [2008-07-10 47128]

R4 msvsmon100;Visual Studio 10 Remote Debugger;c:\program files\Microsoft Visual Studio 10.0\Common7\IDE\Remote Debugger\x64\msvsmon.exe [2009-05-06 5013840]

R4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files (x86)\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\SQLAGENT.EXE [2008-07-10 369688]

S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2009-07-09 55280]

S1 ehdrv;ehdrv;c:\windows\system32\DRIVERS\ehdrv.sys [2010-12-21 141264]

S2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe [2012-06-11 193616]

S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]

S2 ekrn;ESET Service;c:\program files\ESET\ESET Smart Security\x86\ekrn.exe [2011-01-12 810144]

S2 epfwwfp;epfwwfp;c:\windows\system32\DRIVERS\epfwwfp.sys [2010-12-21 50624]

S2 Fitbit;Fitbit Data Uploader;c:\program files (x86)\Fitbit\fitbit.exe [2012-04-11 770080]

S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-09-30 399432]

S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-09-30 676936]

S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.exe [2011-01-13 705856]

S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [2009-06-15 172704]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-09-30 25928]

S3 NETw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\NETw5v64.sys [2009-05-14 5435904]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2009-05-08 215552]

S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-05-20 393728]

.

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - WS2IFSL

.

Contents of the 'Scheduled Tasks' folder

.

2012-11-14 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-24 15:52]

.

2012-11-14 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-05-11 18:49]

.

2012-11-14 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-05-11 18:49]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2009-06-29 444416]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-06-30 165912]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-06-30 385560]

"Persistence"="c:\windows\system32\igfxpers.exe" [2009-06-30 365080]

"IAAnotif"="c:\program files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-06-05 186904]

"egui"="c:\program files\ESET\ESET Smart Security\egui.exe" [2011-01-12 2918656]

"MRT"="c:\windows\system32\MRT.exe" [2012-11-14 66395536]

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

IE: Add to Evernote 4.0 - c:\program files (x86)\Evernote\Evernote\EvernoteIE.dll/204

IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office12\EXCEL.EXE/3000

TCP: DhcpNameServer = 208.180.42.68 208.180.42.100

FF - ProfilePath - c:\users\Jacklyn\AppData\Roaming\Mozilla\Firefox\Profiles\3dpxxwta.default\

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-Locked - (no file)

SafeBoot-MCODS

Toolbar-Locked - (no file)

HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe

AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe

AddRemove-FITBIT&10C4&84C4 - c:\program files (x86)\Fitbit\Base Station\DriverUninstaller.exe USBXpress\FITBIT&10C4&84C4

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{0BE09CC1-42E0-11DD-AE16-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10b.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{0BE09CC1-42E0-11DD-AE16-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{0BE09CC1-42E0-11DD-AE16-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\FlashUtil10b.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{0BE09CC1-42E0-11DD-AE16-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10b.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.10"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10b.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10b.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10b.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{DDF4CE26-4BDA-42BC-B0F0-0E75243AD285}]

@Denied: (A 2) (Everyone)

@="IFlashBroker2"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{DDF4CE26-4BDA-42BC-B0F0-0E75243AD285}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{DDF4CE26-4BDA-42BC-B0F0-0E75243AD285}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

------------------------ Other Running Processes ------------------------

.

c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

c:\program files (x86)\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\sqlservr.exe

c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

c:\program files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE

c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe

c:\program files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe

c:\program files (x86)\Dell DataSafe Local Backup\Toaster.exe

c:\\.\globalroot\systemroot\svchost.exe

c:\\.\globalroot\systemroot\svchost.exe

c:\\.\globalroot\systemroot\svchost.exe

c:\\.\globalroot\systemroot\svchost.exe

c:\\.\globalroot\systemroot\svchost.exe

c:\\.\globalroot\systemroot\svchost.exe

c:\program files (x86)\Dell Support Center\bin\sprtsvc.exe

.

**************************************************************************

.

Completion time: 2012-11-14 14:29:23 - machine was rebooted

ComboFix-quarantined-files.txt 2012-11-14 20:29

.

Pre-Run: 319,866,875,904 bytes free

Post-Run: 324,323,012,608 bytes free

.

- - End Of File - - 1A08DC393277242C33E1BC7917AC37AE

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  • Staff

Greetings

I want you to run these next,

tdsskiller:

Please read carefully and follow these steps.

  • Download TDSSKiller and save it to your Desktop.
  • doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Please download aswMBR to your desktop.

  • Double click the aswMBR.exe icon to run it
  • it will ask to download extra definitions - ALLOW IT
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

If you have any problems running either one come back and let me know

please reply with the reports from TDSSKiller and aswMBR

Gringo

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Thanks, Gringo!

I followed your instructions, but, while aswMBR was running its scan, the Blue Screen of Death made an appearance. I started the scan again as soon as the computer had rebooted.

Reports below:

20:40:41.0867 3812 TDSS rootkit removing tool 2.8.15.0 Oct 31 2012 21:47:35

20:40:42.0536 3812 ============================================================

20:40:42.0536 3812 Current date / time: 2012/11/14 20:40:42.0536

20:40:42.0536 3812 SystemInfo:

20:40:42.0536 3812

20:40:42.0536 3812 OS Version: 6.1.7601 ServicePack: 1.0

20:40:42.0536 3812 Product type: Workstation

20:40:42.0536 3812 ComputerName: JACKLYN-LAPTOP

20:40:42.0536 3812 UserName: Jacklyn

20:40:42.0536 3812 Windows directory: C:\Windows

20:40:42.0536 3812 System windows directory: C:\Windows

20:40:42.0536 3812 Running under WOW64

20:40:42.0536 3812 Processor architecture: Intel x64

20:40:42.0536 3812 Number of processors: 2

20:40:42.0536 3812 Page size: 0x1000

20:40:42.0536 3812 Boot type: Normal boot

20:40:42.0536 3812 ============================================================

20:40:42.0918 3812 BG loaded

20:40:43.0876 3812 Drive \Device\Harddisk0\DR0 - Size: 0x7470C06000 (465.76 Gb), SectorSize: 0x200, Cylinders: 0xED81, SectorsPerTrack: 0x3F, TracksPerCylinder: 0xFF, Type 'K0', Flags 0x00000040

20:40:43.0883 3812 ============================================================

20:40:43.0883 3812 \Device\Harddisk0\DR0:

20:40:43.0885 3812 MBR partitions:

20:40:43.0885 3812 \Device\Harddisk0\DR0\Partition1: MBR, Type 0x7, StartLBA 0x95800, BlocksNum 0x25C0000

20:40:43.0885 3812 \Device\Harddisk0\DR0\Partition2: MBR, Type 0x7, StartLBA 0x2655800, BlocksNum 0x37D30030

20:40:43.0885 3812 ============================================================

20:40:44.0041 3812 C: <-> \Device\Harddisk0\DR0\Partition2

20:40:44.0041 3812 ============================================================

20:40:44.0041 3812 Initialize success

20:40:44.0041 3812 ============================================================

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software

Run date: 2012-11-14 20:55:27

-----------------------------

20:55:27.665 OS Version: Windows x64 6.1.7601 Service Pack 1

20:55:27.665 Number of processors: 2 586 0x170A

20:55:27.666 ComputerName: JACKLYN-LAPTOP UserName: Jacklyn

20:55:30.988 Initialize success

20:55:41.305 AVAST engine defs: 12111401

20:55:45.515 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1

20:55:45.520 Disk 0 Vendor: WDC_WD50 01.0 Size: 476940MB BusType: 3

20:55:45.551 Disk 0 MBR read successfully

20:55:45.557 Disk 0 MBR scan

20:55:45.565 Disk 0 Windows 7 default MBR code

20:55:45.576 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 298 MB offset 63

20:55:45.609 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 19328 MB offset 612352

20:55:45.658 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 457312 MB offset 40196096

20:55:45.698 Disk 0 scanning C:\Windows\system32\drivers

20:56:06.061 Service scanning

20:56:41.424 Modules scanning

20:56:41.441 Disk 0 trace - called modules:

20:56:41.471 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys

20:56:41.477 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80045634f0]

20:56:41.485 3 CLASSPNP.SYS[fffff8800185143f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa800408e050]

20:56:43.349 AVAST engine scan C:\Windows

20:56:48.319 AVAST engine scan C:\Windows\system32

21:03:07.684 AVAST engine scan C:\Windows\system32\drivers

21:03:30.161 AVAST engine scan C:\Users\Jacklyn

21:31:28.149 AVAST engine scan C:\ProgramData

22:31:18.630 Scan finished successfully

01:12:00.910 Disk 0 MBR has been saved successfully to "C:\Users\Jacklyn\Desktop\MBR.dat"

01:12:00.921 The log file has been saved successfully to "C:\Users\Jacklyn\Desktop\aswMBR.txt"

aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software

Run date: 2012-11-14 20:55:27

-----------------------------

20:55:27.665 OS Version: Windows x64 6.1.7601 Service Pack 1

20:55:27.665 Number of processors: 2 586 0x170A

20:55:27.666 ComputerName: JACKLYN-LAPTOP UserName: Jacklyn

20:55:30.988 Initialize success

20:55:41.305 AVAST engine defs: 12111401

20:55:45.515 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1

20:55:45.520 Disk 0 Vendor: WDC_WD50 01.0 Size: 476940MB BusType: 3

20:55:45.551 Disk 0 MBR read successfully

20:55:45.557 Disk 0 MBR scan

20:55:45.565 Disk 0 Windows 7 default MBR code

20:55:45.576 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 298 MB offset 63

20:55:45.609 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 19328 MB offset 612352

20:55:45.658 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 457312 MB offset 40196096

20:55:45.698 Disk 0 scanning C:\Windows\system32\drivers

20:56:06.061 Service scanning

20:56:41.424 Modules scanning

20:56:41.441 Disk 0 trace - called modules:

20:56:41.471 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys

20:56:41.477 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80045634f0]

20:56:41.485 3 CLASSPNP.SYS[fffff8800185143f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa800408e050]

20:56:43.349 AVAST engine scan C:\Windows

20:56:48.319 AVAST engine scan C:\Windows\system32

21:03:07.684 AVAST engine scan C:\Windows\system32\drivers

21:03:30.161 AVAST engine scan C:\Users\Jacklyn

21:31:28.149 AVAST engine scan C:\ProgramData

22:31:18.630 Scan finished successfully

01:12:00.910 Disk 0 MBR has been saved successfully to "C:\Users\Jacklyn\Desktop\MBR.dat"

01:12:00.921 The log file has been saved successfully to "C:\Users\Jacklyn\Desktop\aswMBR.txt"

01:12:11.848 Disk 0 MBR has been saved successfully to "C:\Users\Jacklyn\Desktop\MBR.dat"

01:12:11.855 The log file has been saved successfully to "C:\Users\Jacklyn\Desktop\aswMBR.txt"

Again, thank you for your assistance!

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  • Staff

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

 ClearJavaCache:: 

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  1. report from Combofix
  2. let me know of any problems you may have had
  3. How is the computer doing now after running the script?

Gringo

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Gringo,

I had no problems with this step, and the computer is performing just fine. :)

ComboFix 12-11-14.01 - Jacklyn 11/15/2012 9:10.2.2 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4056.2199 [GMT -6:00]

Running from: c:\users\Jacklyn\Desktop\ComboFix.exe

Command switches used :: c:\users\Jacklyn\Desktop\CFScript.txt

AV: ESET Smart Security 4.2 *Disabled/Outdated* {77DEAFED-8149-104B-25A1-21771CA47CD1}

FW: ESET Personal firewall *Enabled* {4FE52EC8-CB26-1113-0EFE-8842E2773BAA}

SP: ESET Smart Security 4.2 *Disabled/Outdated* {CCBF4E09-A773-1FC5-1F11-1A056723366C}

SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((( Files Created from 2012-10-15 to 2012-11-15 )))))))))))))))))))))))))))))))

.

.

2012-11-15 15:20 . 2012-11-15 15:20 -------- d-----w- c:\users\Default\AppData\Local\temp

2012-11-15 02:40 . 2012-11-15 07:21 69000 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{9DFBF25B-B483-43F2-A7CD-744C10163133}\offreg.dll

2012-11-15 02:39 . 2012-11-15 02:39 -------- d-----w- C:\TDSSKiller_Quarantine

2012-11-14 09:07 . 2012-07-26 04:55 785512 ----a-w- c:\windows\system32\drivers\Wdf01000.sys

2012-11-14 09:07 . 2012-07-26 04:55 54376 ----a-w- c:\windows\system32\drivers\WdfLdr.sys

2012-11-14 09:07 . 2012-07-26 04:47 2560 ----a-w- c:\windows\system32\drivers\en-US\wdf01000.sys.mui

2012-11-14 09:07 . 2012-07-26 02:36 9728 ----a-w- c:\windows\system32\Wdfres.dll

2012-11-14 09:02 . 2012-07-26 02:26 87040 ----a-w- c:\windows\system32\drivers\WUDFPf.sys

2012-11-14 09:02 . 2012-07-26 02:26 198656 ----a-w- c:\windows\system32\drivers\WUDFRd.sys

2012-11-14 09:01 . 2012-07-26 03:08 84992 ----a-w- c:\windows\system32\WUDFSvc.dll

2012-11-14 09:01 . 2012-07-26 03:08 194048 ----a-w- c:\windows\system32\WUDFPlatform.dll

2012-11-14 09:01 . 2012-07-26 03:08 229888 ----a-w- c:\windows\system32\WUDFHost.exe

2012-11-14 09:01 . 2012-07-26 03:08 744448 ----a-w- c:\windows\system32\WUDFx.dll

2012-11-14 09:01 . 2012-07-26 03:08 45056 ----a-w- c:\windows\system32\WUDFCoinstaller.dll

2012-11-13 12:05 . 2012-11-13 12:05 -------- d-sh--w- c:\windows\SysWow64\%APPDATA%

2012-10-22 03:17 . 2012-11-14 21:00 -------- d-----w- c:\users\Jacklyn\AppData\Local\Spotify

2012-10-22 03:17 . 2012-11-14 21:00 -------- d-----w- c:\users\Jacklyn\AppData\Roaming\Spotify

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2012-11-14 09:02 . 2011-05-11 03:53 66395536 ----a-w- c:\windows\system32\MRT.exe

2012-10-28 15:52 . 2012-04-24 02:11 696760 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2012-10-28 15:52 . 2011-12-01 21:15 73656 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2012-09-30 00:54 . 2011-05-11 01:21 25928 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-09-14 19:19 . 2012-10-09 22:40 2048 ----a-w- c:\windows\system32\tzres.dll

2012-09-14 18:28 . 2012-10-09 22:40 2048 ----a-w- c:\windows\SysWow64\tzres.dll

2012-08-31 18:19 . 2012-10-09 22:41 1659760 ----a-w- c:\windows\system32\drivers\ntfs.sys

2012-08-30 18:03 . 2012-10-09 22:41 5559664 ----a-w- c:\windows\system32\ntoskrnl.exe

2012-08-30 17:12 . 2012-10-09 22:41 3914096 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

2012-08-30 17:12 . 2012-10-09 22:41 3968880 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

2012-08-24 18:05 . 2012-10-09 22:41 220160 ----a-w- c:\windows\system32\wintrust.dll

2012-08-24 18:05 . 2012-09-22 15:34 1188864 ----a-w- c:\windows\system32\wininet.dll

2012-08-24 18:05 . 2012-09-22 15:34 1494528 ----a-w- c:\windows\system32\urlmon.dll

2012-08-24 18:05 . 2012-09-22 15:34 134144 ----a-w- c:\windows\system32\url.dll

2012-08-24 18:03 . 2012-09-22 15:34 9056256 ----a-w- c:\windows\system32\mshtml.dll

2012-08-24 18:03 . 2012-09-22 15:34 97792 ----a-w- c:\windows\system32\mshtmled.dll

2012-08-24 18:03 . 2012-09-22 15:34 735744 ----a-w- c:\windows\system32\msfeeds.dll

2012-08-24 18:03 . 2012-09-22 15:34 64512 ----a-w- c:\windows\system32\jsproxy.dll

2012-08-24 18:02 . 2012-09-22 15:34 247808 ----a-w- c:\windows\system32\ieui.dll

2012-08-24 18:02 . 2012-09-22 15:34 12295680 ----a-w- c:\windows\system32\ieframe.dll

2012-08-24 18:02 . 2012-09-22 15:34 2453504 ----a-w- c:\windows\system32\iertutil.dll

2012-08-24 16:57 . 2012-10-09 22:41 172544 ----a-w- c:\windows\SysWow64\wintrust.dll

2012-08-24 16:57 . 2012-09-22 15:34 981504 ----a-w- c:\windows\SysWow64\wininet.dll

2012-08-24 15:59 . 2012-09-22 15:34 1638912 ----a-w- c:\windows\system32\mshtml.tlb

2012-08-24 15:20 . 2012-09-22 15:34 1638912 ----a-w- c:\windows\SysWow64\mshtml.tlb

2012-08-22 18:12 . 2012-09-12 03:26 950128 ----a-w- c:\windows\system32\drivers\ndis.sys

2012-08-22 18:12 . 2012-09-12 03:26 376688 ----a-w- c:\windows\system32\drivers\netio.sys

2012-08-22 18:12 . 2012-09-12 03:26 288624 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS

2012-08-21 21:01 . 2012-09-25 21:18 245760 ----a-w- c:\windows\system32\OxpsConverter.exe

2012-08-21 18:01 . 2012-09-24 04:17 33240 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys

2012-08-21 18:01 . 2009-12-25 21:59 125872 ----a-w- c:\windows\system32\GEARAspi64.dll

2012-08-21 18:01 . 2009-12-25 21:59 106928 ----a-w- c:\windows\SysWow64\GEARAspi.dll

2012-08-20 18:48 . 2012-10-09 22:41 243200 ----a-w- c:\windows\system32\wow64.dll

2012-08-20 18:48 . 2012-10-09 22:41 362496 ----a-w- c:\windows\system32\wow64win.dll

2012-08-20 18:48 . 2012-10-09 22:41 13312 ----a-w- c:\windows\system32\wow64cpu.dll

2012-08-20 18:48 . 2012-10-09 22:41 215040 ----a-w- c:\windows\system32\winsrv.dll

2012-08-20 18:48 . 2012-10-09 22:41 16384 ----a-w- c:\windows\system32\ntvdm64.dll

2012-08-20 18:48 . 2012-10-09 22:41 424448 ----a-w- c:\windows\system32\KernelBase.dll

2012-08-20 18:48 . 2012-10-09 22:41 1162240 ----a-w- c:\windows\system32\kernel32.dll

2012-08-20 18:46 . 2012-10-09 22:41 338432 ----a-w- c:\windows\system32\conhost.exe

2012-08-20 18:38 . 2012-10-09 22:41 4608 ---ha-w- c:\windows\system32\api-ms-win-core-processthreads-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3584 ---ha-w- c:\windows\system32\api-ms-win-core-memory-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\system32\api-ms-win-core-profile-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 4608 ---ha-w- c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 4096 ---ha-w- c:\windows\system32\api-ms-win-core-synch-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 4096 ---ha-w- c:\windows\system32\api-ms-win-core-localregistry-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3584 ---ha-w- c:\windows\system32\api-ms-win-core-namedpipe-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 4096 ---ha-w- c:\windows\system32\api-ms-win-core-sysinfo-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3584 ---ha-w- c:\windows\system32\api-ms-win-core-rtlsupport-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3584 ---ha-w- c:\windows\system32\api-ms-win-core-processenvironment-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3584 ---ha-w- c:\windows\system32\api-ms-win-core-misc-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3584 ---ha-w- c:\windows\system32\api-ms-win-core-libraryloader-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\system32\api-ms-win-core-util-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\system32\api-ms-win-core-string-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 4096 ---ha-w- c:\windows\system32\api-ms-win-core-localization-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\system32\api-ms-win-core-delayload-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\system32\api-ms-win-core-debug-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\system32\api-ms-win-core-datetime-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 5120 ---ha-w- c:\windows\system32\api-ms-win-core-file-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3584 ---ha-w- c:\windows\system32\api-ms-win-core-heap-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\system32\api-ms-win-core-io-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\system32\api-ms-win-core-interlocked-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\system32\api-ms-win-core-handle-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\system32\api-ms-win-core-fibers-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\system32\api-ms-win-core-errorhandling-l1-1-0.dll

2012-08-20 18:38 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\system32\api-ms-win-core-console-l1-1-0.dll

2012-08-20 17:40 . 2012-10-09 22:41 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll

2012-08-20 17:38 . 2012-10-09 22:41 44032 ----a-w- c:\windows\apppatch\acwow64.dll

2012-08-20 17:38 . 2012-10-09 22:41 25600 ----a-w- c:\windows\SysWow64\setup16.exe

2012-08-20 17:37 . 2012-10-09 22:41 5120 ----a-w- c:\windows\SysWow64\wow32.dll

2012-08-20 17:37 . 2012-10-09 22:41 274944 ----a-w- c:\windows\SysWow64\KernelBase.dll

2012-08-20 17:32 . 2012-10-09 22:41 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-sysinfo-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-synch-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 5120 ---ha-w- c:\windows\SysWow64\api-ms-win-core-file-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 4608 ---ha-w- c:\windows\SysWow64\api-ms-win-core-processthreads-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-misc-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-localregistry-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-processenvironment-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-namedpipe-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-memory-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-libraryloader-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-interlocked-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-heap-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-string-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-rtlsupport-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-profile-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-io-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-handle-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-fibers-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-errorhandling-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-delayload-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-debug-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-datetime-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-localization-l1-1-0.dll

2012-08-20 17:32 . 2012-10-09 22:41 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-console-l1-1-0.dll

2012-08-20 15:38 . 2012-10-09 22:41 7680 ----a-w- c:\windows\SysWow64\instnm.exe

2012-08-20 15:38 . 2012-10-09 22:41 2048 ----a-w- c:\windows\SysWow64\user.exe

2012-08-20 15:33 . 2012-10-09 22:41 6144 ---ha-w- c:\windows\SysWow64\api-ms-win-security-base-l1-1-0.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{1dad3af3-ef2f-4f64-ac4b-11789189fcb6}]

2012-06-11 21:22 1307728 ----a-w- c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Fitbit Service Monitor"="c:\program files (x86)\Fitbit\fitbit-tray.exe" [2012-04-11 2177056]

"Spotify Web Helper"="c:\users\Jacklyn\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [2012-10-28 1199576]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"PDVDDXSrv"="c:\program files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-06-25 140520]

"Dell Webcam Central"="c:\program files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2009-06-24 409744]

"Desktop Disc Tool"="c:\program files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" [2009-06-19 494064]

"DellSupportCenter"="c:\program files (x86)\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]

"GrooveMonitor"="c:\program files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-26 30040]

"AppleSyncNotifier"="c:\program files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2010-02-18 177472]

"PWRISOVM.EXE"="c:\program files (x86)\PowerISO\PWRISOVM.EXE" [2010-04-12 180224]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]

"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2011-07-05 421888]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-08-28 59280]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-09-10 421776]

"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-07-31 38872]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-11 919008]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]

"c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"="c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe" [2011-10-11 559616]

.

c:\users\Jacklyn\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

EvernoteClipper.lnk - [N/A]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

McAfee Security Scan Plus.lnk - c:\program files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe [2010-1-15 255536]

RescueTime.lnk - c:\program files (x86)\RescueTime\RescueTime.exe [2012-7-6 2727936]

.

c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-6-30 1316192]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]

"mixer"=wdmaud.drv

.

R2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe [2012-06-11 193616]

R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-07-13 160944]

R3 clr_optimization_v4.0.20506_32;.NET Runtime Optimization Service v4.0.20506_X86;c:\windows\Microsoft.NET\Framework\v4.0.20506\mscorsvw.exe [2009-05-06 104272]

R3 clr_optimization_v4.0.20506_64;.NET Runtime Optimization Service v4.0.20506_X64;c:\windows\Microsoft.NET\Framework64\v4.0.20506\mscorsvw.exe [2009-05-06 122192]

R3 eamonm;eamonm;c:\windows\system32\DRIVERS\eamonm.sys [2010-12-21 170640]

R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-01-15 227232]

R3 SIUSBXP;SIUSBXP;c:\windows\system32\drivers\SiUSBXp.sys [2012-04-02 26856]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-07-09 52736]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-05-05 1255736]

R4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files (x86)\Microsoft SQL Server\100\Shared\SQLADHLP.EXE [2008-07-10 47128]

R4 msvsmon100;Visual Studio 10 Remote Debugger;c:\program files\Microsoft Visual Studio 10.0\Common7\IDE\Remote Debugger\x64\msvsmon.exe [2009-05-06 5013840]

R4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files (x86)\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\SQLAGENT.EXE [2008-07-10 369688]

S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2009-07-09 55280]

S1 ehdrv;ehdrv;c:\windows\system32\DRIVERS\ehdrv.sys [2010-12-21 141264]

S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]

S2 ekrn;ESET Service;c:\program files\ESET\ESET Smart Security\x86\ekrn.exe [2011-01-12 810144]

S2 epfwwfp;epfwwfp;c:\windows\system32\DRIVERS\epfwwfp.sys [2010-12-21 50624]

S2 Fitbit;Fitbit Data Uploader;c:\program files (x86)\Fitbit\fitbit.exe [2012-04-11 770080]

S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-09-30 399432]

S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-09-30 676936]

S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.exe [2011-01-13 705856]

S3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe [2012-06-11 240208]

S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [2009-06-15 172704]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-09-30 25928]

S3 NETw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\NETw5v64.sys [2009-05-14 5435904]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2009-05-08 215552]

S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-05-20 393728]

.

.

Contents of the 'Scheduled Tasks' folder

.

2012-11-15 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-24 15:52]

.

2012-11-15 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-05-11 18:49]

.

2012-11-15 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-05-11 18:49]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [bU]

"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2009-06-29 444416]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-06-30 165912]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-06-30 385560]

"Persistence"="c:\windows\system32\igfxpers.exe" [2009-06-30 365080]

"IAAnotif"="c:\program files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-06-05 186904]

"egui"="c:\program files\ESET\ESET Smart Security\egui.exe" [2011-01-12 2918656]

"MRT"="c:\windows\system32\MRT.exe" [2012-11-14 66395536]

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

IE: Add to Evernote 4.0 - c:\program files (x86)\Evernote\Evernote\EvernoteIE.dll/204

IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office12\EXCEL.EXE/3000

TCP: DhcpNameServer = 208.180.42.68 208.180.42.100

FF - ProfilePath - c:\users\Jacklyn\AppData\Roaming\Mozilla\Firefox\Profiles\3dpxxwta.default\

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-Locked - (no file)

SafeBoot-28100868.sys

AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe

AddRemove-FITBIT&10C4&84C4 - c:\program files (x86)\Fitbit\Base Station\DriverUninstaller.exe USBXpress\FITBIT&10C4&84C4

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{0BE09CC1-42E0-11DD-AE16-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10b.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{0BE09CC1-42E0-11DD-AE16-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{0BE09CC1-42E0-11DD-AE16-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\FlashUtil10b.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{0BE09CC1-42E0-11DD-AE16-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10b.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.10"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10b.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10b.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10b.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{DDF4CE26-4BDA-42BC-B0F0-0E75243AD285}]

@Denied: (A 2) (Everyone)

@="IFlashBroker2"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{DDF4CE26-4BDA-42BC-B0F0-0E75243AD285}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{DDF4CE26-4BDA-42BC-B0F0-0E75243AD285}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2012-11-15 09:23:24

ComboFix-quarantined-files.txt 2012-11-15 15:23

ComboFix2.txt 2012-11-14 20:29

.

Pre-Run: 321,861,308,416 bytes free

Post-Run: 321,679,147,008 bytes free

.

- - End Of File - - 6084FDF7D2650750F122E71442F91306

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  • Staff

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove
    • Adobe Reader 9.5.2
      Bing Bar
      Java 6 Update 14 (64-bit)
      Java 6 Update 24
      McAfee Security Scan Plus

  • Please download and install
Revo Uninstaller FreeDouble click Revo Uninstaller to run it.
From the list of programs double click on The Program to remove
When prompted if you want to uninstall click Yes.
Be sure the Moderate option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete
when prompted click on Yes and then on next.
put a check on any folders that are found and select delete
when prompted select yes then on next
Once done click Finish.

.

Update Adobe Reader

  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.
    You can download it from
http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
  • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from
here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a log file button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**

sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe

(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit

(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit

and select to run as administrator

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

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Hello Gringo,

The computer is still doing fine, and I had no problems with your instructions.

Following are the requested logs:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 4:04:01 PM, on 11/15/2012

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v8.00 (8.00.7601.17514)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe

C:\Program Files (x86)\Fitbit\fitbit-tray.exe

C:\Users\Jacklyn\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe

C:\Program Files (x86)\RescueTime\RescueTime.exe

C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe

C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe

C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe

C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe

C:\Program Files (x86)\PowerISO\PWRISOVM.EXE

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_4_402_287.exe

C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_4_402_287.exe

C:\Users\Jacklyn\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/USCON/1

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"

O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2

O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"

O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files (x86)\PowerISO\PWRISOVM.EXE

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\RunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"

O4 - HKCU\..\Run: [Fitbit Service Monitor] C:\Program Files (x86)\Fitbit\fitbit-tray.exe

O4 - HKCU\..\Run: [spotify Web Helper] "C:\Users\Jacklyn\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"

O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')

O4 - Startup: EvernoteClipper.lnk = ?

O4 - Global Startup: RescueTime.lnk = C:\Program Files (x86)\RescueTime\RescueTime.exe

O8 - Extra context menu item: Add to Evernote 4.0 - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204

O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL

O9 - Extra button: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/bingame/luxr/default/mjolauncher.cab

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll

O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET Smart Security\EHttpSrv.exe

O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET Smart Security\x86\ekrn.exe

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: Fitbit Data Uploader (Fitbit) - Fitbit, Inc. - C:\Program Files (x86)\Fitbit\fitbit.exe

O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.exe

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe

O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_afc3018f8cfedd20\STacSV64.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 13233 bytes

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Malwarebytes Anti-Malware 1.65.1.1000

www.malwarebytes.org

Database version: v2012.11.11.02

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 8.0.7601.17514

Jacklyn :: JACKLYN-LAPTOP [administrator]

11/15/2012 2:00:13 PM

mbam-log-2012-11-15 (14-00-13).txt

Scan type: Full scan (C:\|D:\|E:\|)

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 559492

Time elapsed: 1 hour(s), 55 minute(s), 21 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

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  • Staff

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):


    • O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
      O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
      O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
      O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
      O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
      O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
      O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files (x86)\PowerISO\PWRISOVM.EXE
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [Fitbit Service Monitor] C:\Program Files (x86)\Fitbit\fitbit-tray.exe
      O4 - HKCU\..\Run: [spotify Web Helper] "C:\Users\Jacklyn\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
      O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
      O4 - Startup: EvernoteClipper.lnk = ?
      O4 - Global Startup: RescueTime.lnk = C:\Program Files (x86)\RescueTime\RescueTime.exe

    [*] Close all open windows and browsers/email, etc...

    [*] Click on the "Fix Checked" button

    [*] When completed, close the application.

    • NOTE**You can research each of those lines
    >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]

NOTE**

sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe

(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit

(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit

and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start

    [*]When asked, allow the add/on to be installed

    • Click Start

    [*]Make sure that the option Remove found threats is unticked

    [*]Click on Advanced Settings, ensure the options

    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

    [*]Click Scan

    [*]wait for the virus definitions to be downloaded

    [*]Wait for the scan to finish

When the scan is complete

  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found

  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here

Gringo

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Looks like we're still not done. :(

C:\Program Files (x86)\Dell DataSafe Local Backup\hstart.exe a variant of Win32/HiddenStart.A application

C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A application

C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\UpdateWorkingDirectory\DSL\hstart.exe a variant of Win32/HiddenStart.A application

C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\UpdateWorkingDirectory\DSL\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A application

C:\TDSSKiller_Quarantine\14.11.2012_20.38.29\mbr0000\tdlfs0000\tsk0003.dta Win32/Olmarik.AWO trojan

C:\TDSSKiller_Quarantine\14.11.2012_20.38.29\mbr0000\tdlfs0000\tsk0004.dta Win64/Olmarik.X trojan

C:\TDSSKiller_Quarantine\14.11.2012_20.38.29\mbr0000\tdlfs0000\tsk0005.dta a variant of Win32/Rootkit.Kryptik.ID trojan

C:\TDSSKiller_Quarantine\14.11.2012_20.38.29\mbr0000\tdlfs0000\tsk0006.dta Win64/Olmarik.AC trojan

C:\TDSSKiller_Quarantine\14.11.2012_20.38.29\mbr0000\tdlfs0000\tsk0007.dta Win32/Olmarik.AWO trojan

C:\TDSSKiller_Quarantine\14.11.2012_20.38.29\mbr0000\tdlfs0000\tsk0008.dta Win64/Olmarik.Z trojan

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  • Staff

Hello

The Online scan looks very good!! It is only reporting backups created during the course of this fix!!


  • C:\TDSSKiller_Quarantine\<-- TDSSKiller

And These are false Positives


  • C:\Program Files (x86)\Dell DataSafe Local Backup\<-- Dell backup program

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wrong time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standard today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety
Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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