Trojan hid EVERYTHING

zia16sun · November 14, 2012

Greetings, experts.

I'll apologize in advance for the lack of information that I can provide about this issue. I was brought a laptop post partial repair to see if I could bring it the rest of the way back. This system obtained a trojan that when it reared it's ugly head, literally hid every single thing on this system (all icons, shortcut keys for start menu, etc. did nothing, no my computer, no run command, nada. The system owner was out of town usinmg the wide open wifi at the ranch they were staying at, and reports that she was not surfing or doing anything out of the ordinary when everything went away. Since they were running a store and making sales up at the ranch for an event, they desperately needed their POS system back, and there were no family nerds (i.e. myself, etc) around to help, so they called a local tech for assistance (who charged for mileage and also charged by the half hour for services). After 4 hours, he was able to bring the system partially back up to its current status (yes, he may have ripped these nice ladies off - but there'sno way to know without being there), and his charges were out pricing the value of the system in its entirety, so they limped through the rest of the event, and here we are.

Malwarebytes scans are clear mbam-log-2012-11-13 (20-23-25).txt, but the Eset Anti-Virus just found the (and allegedly removed) Exploit.Agent.Al.Gen trojan, which was not found on prior scans, so perhaps this is the evil culprit that has been hiding all this time?

From the relayed report of what this local tech found, this trojan literally hides all system files, and he told them to buy a disc from ESET that will bring back the rest of the hidden files. All start menu folders are empty, etc., but this stuff is reportedly still here somewhere, so if anyone has any theories on how we can 'unhide' things, we'd be very grateful. We really don't want to reinstall the OS and really overwrite things if we can help it.

DDS log:

DDS (Ver_2012-11-07.01) - NTFS_x86

Internet Explorer: 8.0.6001.18702

Run by Rose at 20:47:04 on 2012-11-13

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3033.2138 [GMT -7:00]

.

AV: ESET NOD32 Antivirus 4.2 *Disabled/Updated* {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}

.

============== Running Processes ================

.

C:\Program Files\Intel\WiFi\bin\S24EvMon.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe

C:\WINDOWS\system32\agrsmsvc.exe

C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe

C:\Program Files\Intel\WiFi\bin\EvtEng.exe

C:\Program Files\Common Files\Intuit\Entitlement Client\v5.3\Server\Intuit.Spc.Map.EntitlementClient.Server.Service.exe

C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe

C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe

C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe

C:\Program Files\Intuit\QuickBooks Point of Sale 8.0\DatabaseServer\QBPOSDBService.exe

C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe

c:\Program Files\Zune\ZuneBusEnum.exe

C:\Program Files\Intuit\QuickBooks Point of Sale 8.0\DatabaseServer\QBDBMgrN10.exe

C:\WINDOWS\system32\SearchIndexer.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\WINDOWS\System32\alg.exe

C:\PROGRA~1\Intuit\QUICKB~1\QBDBMgrN.exe

C:\WINDOWS\notepad.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\system32\rundll32.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup

C:\WINDOWS\system32\svchost.exe -k NetworkService

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\WINDOWS\system32\svchost.exe -k hpdevmgmt

C:\WINDOWS\system32\svchost.exe -k HPService

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\WINDOWS\System32\svchost.exe -k HTTPFilter

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.mycenturylink.com/

uSearch Bar = hxxp://www.google.com/ie

uSearch Page = hxxp://www.google.com

mStart Page = hxxp://search.coupons.com/

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

mSearchAssistant = hxxp://www.google.com/ie

uURLSearchHooks: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll

BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll

BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll

BHO: Window Shopper: {74F475FA-6C75-43BD-AAB9-ECDA6184F600} - c:\program files\superfish\window shopper\SuperfishIEAddon.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll

BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: CenturyLink: {A317CB83-299C-4FC8-9ED7-2D64117D98EE} - c:\program files\qwesttoolbar\qwesttoolbarDx.dll

BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

BHO: TBSB07898 Class: {FCBCCB87-9224-4B8D-B117-F56D924BEB18} -

BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll

BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll

TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll

TB: Coupons.com CouponBar: {8660E5B3-6C41-44DE-8503-98D99BBECD41} -

TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll

TB: CenturyLink: {A317CB83-299C-4FC8-9ED7-2D64117D98EE} - c:\program files\qwesttoolbar\qwesttoolbarDx.dll

TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll

TB: Coupons.com CouponBar: {8660E5B3-6C41-44DE-8503-98D99BBECD41} -

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll

EB: Adobe PDF: {182EC0BE-5110-49C8-A062-BEB1D02A220B} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [MusicManager] "c:\documents and settings\rose\local settings\application data\programs\google\musicmanager\MusicManager.exe"

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [egui] "c:\program files\eset\eset nod32 antivirus\egui.exe" /hide /waitservice

mRunOnce: [Malwarebytes Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent

uPolicies-Explorer: NoDriveTypeAutoRun = dword:145

mPolicies-Explorer: NoDriveTypeAutoRun = dword:145

IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000

IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html

IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll

IE: {A69A551A-1AAE-4B67-8C2E-52F8B8A19504} - {A69A551A-1AAE-4B67-8C2E-52F8B8A19504} - c:\program files\superfish\window shopper\SuperfishIEAddon.dll

IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1346102124468

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab

DPF: {B479199A-1242-4E3C-AD81-7F0DF801B4AE} - hxxp://download.microsoft.com/download/C/9/C/C9C3D86D-84AC-4AF0-8584-842756A66467/MicrosoftDownloadManager.cab

DPF: {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: NameServer = 192.168.1.1

TCP: Interfaces\{F0FC53D5-E1F7-45CA-A7D1-4071402A0FC9} : DHCPNameServer = 192.168.1.1

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL

Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks 2009\HelpAsyncPluggableProtocol.dll

Handler: qbpos - {662E7FAE-5C17-491C-AD9D-98C1F66CC6A0} - c:\windows\system32\QBPOSProtocol.dll

Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} -

Notify: igfxcui - igfxdev.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

SEH: Windows Desktop Search Namespace Manager - {56F9679E-7826-4C84-81F3-532071A8BCC5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

.

============= SERVICES / DRIVERS ===============

.

R0 EMSC;COMPAL Embedded System Control;c:\windows\system32\drivers\EMSC.sys [2011-6-28 9856]

R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2010-12-21 115008]

R1 epfwtdir;epfwtdir;c:\windows\system32\drivers\epfwtdir.sys [2010-12-21 94872]

R2 AdobeActiveFileMonitor;Adobe Active File Monitor;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsFileAgent.exe [2004-10-4 98304]

R2 ekrn;ESET Service;c:\program files\eset\eset nod32 antivirus\ekrn.exe [2011-1-12 810144]

R2 Intuit Entitlement Service v5.3;Intuit Entitlement Service v5.3;c:\program files\common files\intuit\entitlement client\v5.3\server\Intuit.Spc.Map.EntitlementClient.Server.Service.exe [2008-7-29 20480]

R2 PhotoshopElementsDeviceConnect;Photoshop Elements Device Connect;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsDeviceConnect.exe [2004-10-4 118784]

R2 QBPOSDBServiceV8;QBPOS Database Manager v8;c:\program files\intuit\quickbooks point of sale 8.0\databaseserver\QBPOSDBService.exe [2011-8-12 2734480]

R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2011-6-28 108032]

R3 JMCR;JMCR;c:\windows\system32\drivers\jmcr.sys [2011-6-28 81296]

R3 QuickBooksDB19;QuickBooksDB19;c:\progra~1\intuit\quickb~1\qbdbmgrn.exe -hvquickbooksdb19 --> c:\progra~1\intuit\quickb~1\QBDBMgrN.exe -hvQuickBooksDB19 [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S3 FlyUsb;FLY Fusion;c:\windows\system32\drivers\FlyUsb.sys [2008-2-26 18560]

S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2008-4-14 14336]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

.

=============== File Associations ===============

.

.txt: <filetype is not registered>

.js: <filetype is not registered>

.

=============== Created Last 30 ================

.

==================== Find3M ====================

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2012-10-11 02:13:21 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2012-10-11 02:13:21 696760 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2012-09-30 02:54:26 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-09-05 20:21:47 73728 ----a-w- c:\windows\system32\javacpl.cpl

2012-09-05 20:21:47 477168 ----a-w- c:\windows\system32\npdeployJava1.dll

2012-09-05 20:21:47 473072 ----a-w- c:\windows\system32\deployJava1.dll

2012-08-28 15:14:53 916992 ----a-w- c:\windows\system32\wininet.dll

2012-08-28 15:14:53 43520 ------w- c:\windows\system32\licmgr10.dll

2012-08-28 15:14:52 1469440 ------w- c:\windows\system32\inetcpl.cpl

2012-08-28 12:07:15 385024 ------w- c:\windows\system32\html.iec

2012-08-24 13:53:22 177664 ----a-w- c:\windows\system32\wintrust.dll

2012-08-21 13:33:26 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe

2012-08-21 12:58:09 2027520 ----a-w- c:\windows\system32\ntkrnlpa.exe

.

============= FINISH: 20:47:26.84 ===============

Attach log:

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-07.01)

.

Microsoft Windows XP Professional

Boot Device: \Device\HarddiskVolume1

Install Date: 6/28/2011 2:09:51 PM

System Uptime: 11/13/2012 7:43:07 PM (1 hours ago)

.

Motherboard: | | JHL91

Processor: Intel Pentium III Xeon processor | U2E1 | 1582/mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 233 GiB total, 175.979 GiB free.

D: is CDROM ()

.

==== Disabled Device Manager Items =============

.

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}

Description: Realtek RTL8102E Family PCI-E Fast Ethernet NIC

Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_003014C0&REV_02\4&3905AE0C&0&00E3

Manufacturer: Realtek Semiconductor Corp.

Name: Realtek RTL8102E Family PCI-E Fast Ethernet NIC

PNP Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_003014C0&REV_02\4&3905AE0C&0&00E3

Service: RTLE8023xp

.

Class GUID: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}

Description: Officejet 4500 G510n-z

Device ID: ROOT\IMAGE\0000

Manufacturer: HP

Name: 4500 G510n-z,192.168.0.65

PNP Device ID: ROOT\IMAGE\0000

Service: StillCam

.

Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}

Description: Officejet 4500 G510n-z

Device ID: ROOT\MULTIFUNCTION\0000

Manufacturer: HP

Name: Officejet 4500 G510n-z

PNP Device ID: ROOT\MULTIFUNCTION\0000

Service:

.

Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}

Description: Photosmart 7510 series

Device ID: ROOT\MULTIFUNCTION\0001

Manufacturer: HP

Name: Photosmart 7510 series

PNP Device ID: ROOT\MULTIFUNCTION\0001

Service:

.

Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}

Description: Photosmart Plus B210 series

Device ID: ROOT\MULTIFUNCTION\0002

Manufacturer: HP

Name: Photosmart Plus B210 series

PNP Device ID: ROOT\MULTIFUNCTION\0002

Service:

.

==== System Restore Points ===================

.

RP138: 8/12/2012 10:06:29 AM - Installed Canon Camera WIA Driver

RP139: 8/13/2012 10:32:59 AM - System Checkpoint

RP140: 8/14/2012 10:46:49 AM - System Checkpoint

RP141: 8/15/2012 3:00:19 AM - Software Distribution Service 3.0

RP142: 8/16/2012 10:46:02 AM - System Checkpoint

RP143: 8/17/2012 10:55:30 AM - System Checkpoint

RP144: 8/18/2012 3:46:26 PM - System Checkpoint

RP145: 8/26/2012 6:50:14 PM - Installed Adobe® Photoshop® Elements 3.0

RP146: 8/27/2012 3:03:04 PM - Removed CT-S300 x32 v157.

RP147: 8/27/2012 3:13:01 PM - Removed Adobe Photoshop Lightroom 2.

RP148: 8/29/2012 9:36:11 AM - System Checkpoint

RP149: 9/5/2012 1:30:30 PM - System Checkpoint

RP150: 9/5/2012 2:21:09 PM - Removed Java 6 Update 22

RP151: 9/5/2012 2:21:38 PM - Installed Java 6 Update 35

RP152: 9/15/2012 10:21:32 PM - Software Distribution Service 3.0

RP153: 9/20/2012 12:54:15 PM - System Checkpoint

RP154: 9/21/2012 11:22:10 AM - Software Distribution Service 3.0

RP155: 9/26/2012 3:57:50 PM - System Checkpoint

RP156: 10/7/2012 6:48:09 PM - System Checkpoint

RP157: 10/7/2012 6:59:20 PM - Installed Microsoft Download Manager

RP158: 10/10/2012 6:43:16 PM - Software Distribution Service 3.0

RP159: 10/10/2012 7:10:20 PM - Software Distribution Service 3.0

RP160: 11/9/2012 7:15:20 PM - System Checkpoint

RP161: 11/13/2012 1:12:35 PM - Software Distribution Service 3.0

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==== Installed Programs ======================

.

32 Bit HP CIO Components Installer

4500_G510nz_Help

4500G510nz

4500G510nz_Software_Min

470_Help

470_Readme

Add or Remove Adobe Creative Suite 3 Web Premium

Adobe Acrobat 8 Professional

Adobe Connect Add-in

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Illustrator CS3

Adobe Photoshop Elements 3.0

Adobe Photoshop Lightroom 2.7

Adobe Reader X (10.1.4)

Adobe Setup

Agere Systems HDA Modem

BPD_HPSU

BPDSoftware

BPDSoftware_Ini

BufferChm

Canon Camera WIA Driver

Canon EOS Kiss REBEL 300D WIA Driver

CenturyLink QuickAssist Desktop Tools

CK Becky Higgins' Creative Clips

CK Creative Clips and Fonts for Boys

CK Creative Clips and Fonts for Girls

CK Creative Clips and Fonts for Home, Family & Pets

CK Everyday Celebrations

CK Font Organizer

CK Heritage, Vintage and Retro Triple Pack

Coupon Printer for Windows

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Destinations

DeviceDiscovery

DocMgr

DocProc

EMSC

ESET NOD32 Antivirus

Fax

GPBaseService2

H470

Hewlett-Packard ACLM.NET v1.1.0.0

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Windows Media Format 11 SDK (KB929399)

Hotfix for Windows Media Format 11 SDK (KB973442)

Hotfix for Windows Media Player 11 (KB939683)

Hotfix for Windows XP (KB2443685)

Hotfix for Windows XP (KB2570791)

Hotfix for Windows XP (KB2633952)

Hotfix for Windows XP (KB2756822)

Hotfix for Windows XP (KB915800-v4)

Hotfix for Windows XP (KB932716-v2)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB954550-v5)

Hotfix for Windows XP (KB954708)

Hotfix for Windows XP (KB961118)

HP Customer Participation Program 13.0

HP Document Manager 2.0

HP Imaging Device Functions 13.0

HP Officejet 4500 G510n-z

HP Officejet H470 Series

HP Product Detection

HP Smart Web Printing 4.5

HP Solution Center 13.0

HP Update

HPProductAssistant

HPSSupply

Intel PROSet Wireless

Intel® Graphics Media Accelerator Driver

Intel® PROSet/Wireless WiFi Software

Java Auto Updater

Java 6 Update 35

JMicron JMB38X Flash Media Controller

LeapFrog Connect

LeapFrog Tag Plugin

Malwarebytes Anti-Malware version 1.65.1.1000

MarketResearch

Microsoft .NET Framework 1.1

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Application Error Reporting

Microsoft Base Smart Card Cryptographic Service Provider Package

Microsoft Choice Guard

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Download Manager

Microsoft Kernel-Mode Driver Framework Feature Pack 1.5

Microsoft Kernel-Mode Driver Framework Feature Pack 1.9

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Home and Student 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Single Image 2010

Microsoft Office Word MUI (English) 2010

Microsoft Silverlight

Microsoft Software Update for Web Folders (English) 14

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft User-Mode Driver Framework Feature Pack 1.9

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft WinUsb 1.0

Mozilla Thunderbird 12.0.1 (x86 en-US)

MSVCRT

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 4.0 SP2 Parser and SDK

Music Manager

MyCenturyLink Toolbar

Network

OCR Software by I.R.I.S. 13.0

OpenOffice.org 3.4

Pazzles Inspiration Studio

Personal Ancestral File 5

ProductContext

QuickBooks

QuickBooks Point of Sale 8.0

QuickBooks Premier: Retail Edition 2009

QuickTime

RealNetworks - Microsoft Visual C++ 2008 Runtime

RealPlayer

REALTEK GbE & FE Ethernet PCI-E NIC Driver

Realtek High Definition Audio Driver

RealUpgrade 1.1

SAMSUNG Intelli-studio

Scan

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Extended (KB2416472)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589337) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition

Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition

Security Update for Microsoft Windows (KB2564958)

Security Update for Microsoft Word 2010 (KB2553488) 32-Bit Edition

Security Update for Windows Internet Explorer 8 (KB2510531)

Security Update for Windows Internet Explorer 8 (KB2530548)

Security Update for Windows Internet Explorer 8 (KB2544521)

Security Update for Windows Internet Explorer 8 (KB2559049)

Security Update for Windows Internet Explorer 8 (KB2586448)

Security Update for Windows Internet Explorer 8 (KB2618444)

Security Update for Windows Internet Explorer 8 (KB2647516)

Security Update for Windows Internet Explorer 8 (KB2675157)

Security Update for Windows Internet Explorer 8 (KB2699988)

Security Update for Windows Internet Explorer 8 (KB2722913)

Security Update for Windows Internet Explorer 8 (KB2744842)

Security Update for Windows Internet Explorer 8 (KB982381)

Security Update for Windows Media Player (KB2378111)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player (KB975558)

Security Update for Windows Media Player (KB978695)

Security Update for Windows Media Player 11 (KB954154)

Security Update for Windows Search 4 - KB963093

Security Update for Windows XP (KB2079403)

Security Update for Windows XP (KB2115168)

Security Update for Windows XP (KB2121546)

Security Update for Windows XP (KB2229593)

Security Update for Windows XP (KB2296011)

Security Update for Windows XP (KB2347290)

Security Update for Windows XP (KB2360937)

Security Update for Windows XP (KB2387149)

Security Update for Windows XP (KB2393802)

Security Update for Windows XP (KB2412687)

Security Update for Windows XP (KB2419632)

Security Update for Windows XP (KB2423089)

Security Update for Windows XP (KB2440591)

Security Update for Windows XP (KB2443105)

Security Update for Windows XP (KB2476490)

Security Update for Windows XP (KB2476687)

Security Update for Windows XP (KB2478960)

Security Update for Windows XP (KB2478971)

Security Update for Windows XP (KB2479943)

Security Update for Windows XP (KB2481109)

Security Update for Windows XP (KB2483185)

Security Update for Windows XP (KB2485663)

Security Update for Windows XP (KB2503665)

Security Update for Windows XP (KB2506212)

Security Update for Windows XP (KB2506223)

Security Update for Windows XP (KB2507618)

Security Update for Windows XP (KB2507938)

Security Update for Windows XP (KB2508272)

Security Update for Windows XP (KB2508429)

Security Update for Windows XP (KB2509553)

Security Update for Windows XP (KB2510581)

Security Update for Windows XP (KB2524375)

Security Update for Windows XP (KB2530548)

Security Update for Windows XP (KB2535512)

Security Update for Windows XP (KB2536276-v2)

Security Update for Windows XP (KB2536276)

Security Update for Windows XP (KB2544521)

Security Update for Windows XP (KB2544893-v2)

Security Update for Windows XP (KB2544893)

Security Update for Windows XP (KB2555917)

Security Update for Windows XP (KB2562937)

Security Update for Windows XP (KB2566454)

Security Update for Windows XP (KB2567053)

Security Update for Windows XP (KB2567680)

Security Update for Windows XP (KB2570222)

Security Update for Windows XP (KB2570947)

Security Update for Windows XP (KB2584146)

Security Update for Windows XP (KB2585542)

Security Update for Windows XP (KB2592799)

Security Update for Windows XP (KB2598479)

Security Update for Windows XP (KB2603381)

Security Update for Windows XP (KB2618451)

Security Update for Windows XP (KB2619339)

Security Update for Windows XP (KB2620712)

Security Update for Windows XP (KB2621440)

Security Update for Windows XP (KB2624667)

Security Update for Windows XP (KB2631813)

Security Update for Windows XP (KB2633171)

Security Update for Windows XP (KB2639417)

Security Update for Windows XP (KB2641653)

Security Update for Windows XP (KB2646524)

Security Update for Windows XP (KB2647518)

Security Update for Windows XP (KB2653956)

Security Update for Windows XP (KB2655992)

Security Update for Windows XP (KB2659262)

Security Update for Windows XP (KB2660465)

Security Update for Windows XP (KB2661637)

Security Update for Windows XP (KB2676562)

Security Update for Windows XP (KB2685939)

Security Update for Windows XP (KB2686509)

Security Update for Windows XP (KB2691442)

Security Update for Windows XP (KB2695962)

Security Update for Windows XP (KB2698365)

Security Update for Windows XP (KB2705219)

Security Update for Windows XP (KB2707511)

Security Update for Windows XP (KB2709162)

Security Update for Windows XP (KB2712808)

Security Update for Windows XP (KB2718523)

Security Update for Windows XP (KB2719985)

Security Update for Windows XP (KB2723135)

Security Update for Windows XP (KB2724197)

Security Update for Windows XP (KB2731847)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB923789)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB954459)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975562)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB977816)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978338)

Security Update for Windows XP (KB978542)

Security Update for Windows XP (KB978601)

Security Update for Windows XP (KB978706)

Security Update for Windows XP (KB979309)

Security Update for Windows XP (KB979482)

Security Update for Windows XP (KB979687)

Security Update for Windows XP (KB980436)

Security Update for Windows XP (KB981322)

Security Update for Windows XP (KB981997)

Security Update for Windows XP (KB982132)

Security Update for Windows XP (KB982665)

Segoe UI

Shop for HP Supplies

SmartWebPrinting

SolutionCenter

Status

SupportSoft Assisted Service

Toolbox

TrayApp

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2473228)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2598289) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

Update for Windows Internet Explorer 8 (KB2447568)

Update for Windows Internet Explorer 8 (KB2598845)

Update for Windows Internet Explorer 8 (KB2632503)

Update for Windows XP (KB2345886)

Update for Windows XP (KB2467659)

Update for Windows XP (KB2492386)

Update for Windows XP (KB2541763)

Update for Windows XP (KB2607712)

Update for Windows XP (KB2616676)

Update for Windows XP (KB2641690)

Update for Windows XP (KB2661254-v2)

Update for Windows XP (KB2718704)

Update for Windows XP (KB2736233)

Update for Windows XP (KB2749655)

Update for Windows XP (KB898461)

Update for Windows XP (KB951978)

Update for Windows XP (KB955759)

Update for Windows XP (KB968389)

Update for Windows XP (KB971029)

Update for Windows XP (KB971737)

Update for Windows XP (KB973687)

Update for Windows XP (KB973815)

Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Plugin)

WebFldrs XP

WebReg

Window Shopper

Windows Driver Package - ENE (enecir) HIDClass (04/29/2008 2.5.0.0)

Windows Driver Package - FTDI CDM Driver Package (02/17/2009 2.04.16)

Windows Driver Package - LeapFrog (FlyUsb) USB (11/05/2008 1.1.1.0)

Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net (09/10/2009 02.03.05.012)

Windows Genuine Advantage Notifications (KB905474)

Windows Genuine Advantage Validation Tool (KB892130)

Windows Internet Explorer 8

Windows Live Communications Platform

Windows Live Essentials

Windows Live Photo Gallery

Windows Live Sign-in Assistant

Windows Live Sync

Windows Live Upload Tool

Windows Live Writer

Windows Management Framework Core

Windows Media Format 11 runtime

Windows Media Player 11

Windows Mobile Device Updater Component

Windows Search 4.0

Wireless Switch

Yahoo! Toolbar

Zune

Zune Language Pack (CHS)

Zune Language Pack (CHT)

Zune Language Pack (CSY)

Zune Language Pack (DAN)

Zune Language Pack (DEU)

Zune Language Pack (ELL)

Zune Language Pack (ESP)

Zune Language Pack (FIN)

Zune Language Pack (FRA)

Zune Language Pack (HUN)

Zune Language Pack (IND)

Zune Language Pack (ITA)

Zune Language Pack (JPN)

Zune Language Pack (KOR)

Zune Language Pack (MSL)

Zune Language Pack (NLD)

Zune Language Pack (NOR)

Zune Language Pack (PLK)

Zune Language Pack (PTB)

Zune Language Pack (PTG)

Zune Language Pack (RUS)

Zune Language Pack (SVE)

.

==== Event Viewer Messages From Past Week ========

.

11/13/2012 1:24:07 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)

11/13/2012 1:18:47 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the SharedAccess service.

11/13/2012 1:18:17 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the WZCSVC service.

.

==== End Of File ===========================

gringo_pr · November 14, 2012

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

Please do not run any tools unless instructed to do so.
- We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
[*]Please do not attach logs or use code boxes, just copy and paste the text.
- Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
[*]Please read every post completely before doing anything.
- Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
[*]Please provide feedback about your experience as we go.
- A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

I would like you to run this first - http://download.bleepingcomputer.com/grinler/unhide.exe

-Security Check-

Download Security Check by screen317 from

here.

Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

Please download

AdwCleaner by Xplode onto your desktop.

Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Delete.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the content of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

Download & SAVE to your Desktop RogueKiller or from here
- Quit all programs that you may have started.
- Please disconnect any USB or external drives from the computer before you run this scan!
- For Vista or Windows 7, right-click and select "Run as Administrator to start"
- For Windows XP, double-click to start.
- Wait until Prescan has finished ...
- Then Click on "Scan" button
- Wait until the Status box shows "Scan Finished"
- click on "delete"
- Wait until the Status box shows "Deleting Finished"
- Click on "Report" and copy/paste the content of the Notepad into your next reply.
- The log should be found in RKreport[1].txt on your Desktop
- Exit/Close RogueKiller+

Gringo

zia16sun · November 14, 2012

Good morning, Gringo. Thanks for taking this on. I look forward to working with you again.

First of all, the unhide file brought everything back up, and for that, I'm eternally grateful! I wonder how much of that could've been done (via DOS most likely) while they were at the ranch and ultimately could've saved them so much time and money. Alas.

Moving forward.

Security check log:

Results of screen317's Security Check version 0.99.54

Windows XP Service Pack 3 x86

Internet Explorer 8

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

ESET NOD32 Antivirus 4.2

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.65.1.1000

Java 6 Update 35

Java version out of Date!

Adobe Flash Player 11.4.402.287

Adobe Reader X (10.1.4)

Mozilla Thunderbird 12.0.1 Thunderbird out of Date!

````````Process Check: objlist.exe by Laurent````````

ESET NOD32 Antivirus egui.exe

ESET NOD32 Antivirus ekrn.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C:: 15% Defragment your hard drive soon! (Do NOT defrag if SSD!)

````````````````````End of Log``````````````````````

AdwCleaner Log:

# AdwCleaner v2.007 - Logfile created 11/14/2012 at 08:53:11

# Updated 06/11/2012 by Xplode

# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)

# User : Rose - ROB

# Boot Mode : Normal

# Running from : E:\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

Folder Deleted : C:\Documents and Settings\All Users\Application Data\Ask

Folder Deleted : C:\Documents and Settings\All Users\Application Data\Babylon

Folder Deleted : C:\Documents and Settings\Rose\Application Data\Babylon

Folder Deleted : C:\Documents and Settings\Rose\Application Data\Toolbar4

***** [Registry] *****

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{96BD48DD-741B-41AE-AC4A-AFF96BA00F7E}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{5911488E-9D1E-40EC-8CBB-06B231CC153F}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{64182481-4F71-486B-A045-B233BD0DA8FC}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6E13D095-45C3-4271-9475-F3B48227DD9F}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DB4E9724-F518-4DFD-9C7C-78B52103CAB9}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}

Key Deleted : HKCU\Software\TBSB07898

Key Deleted : HKCU\Software\Zugo

Key Deleted : HKLM\Software\Babylon

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4CE516A7-F7AC-4628-B411-8F886DC5733E}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{5B1881D1-D9C7-46DF-B041-1E593282C7D0}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{628F3201-34D0-49C0-BB9A-82A26AEFB291}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\TbCommonUtils.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AppID\TbHelper.EXE

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1C950DE5-D31E-42FB-AFB9-91B0161633D8}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3BDF4CE9-E81D-432B-A55E-9F0570CE811F}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{57CADC46-58FF-4105-B733-5A9F3FC9783C}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9F34B17E-FF0D-4FAB-97C4-9713FEE79052}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A9A56B8E-2DEB-4ED3-BC92-1FA450BCE1A5}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE338F6D-5A7C-4D1D-86E3-C618532079B5}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{C339D489-FABC-41DD-B39D-276101667C70}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D433A9D0-8267-40CB-8AD5-24F22FA5373F}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D565B35E-B787-40FA-95E3-E3562F8FC1A0}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D89031C2-10DA-4C90-9A62-FCED012BC46B}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}

Key Deleted : HKLM\SOFTWARE\Classes\ComObject.DeskbarEnabler

Key Deleted : HKLM\SOFTWARE\Classes\ComObject.DeskbarEnabler.1

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{01221FCC-4BFB-461C-B08C-F6D2DF309921}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0FA32667-9A8A-4E9C-902F-CA3323180003}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2A42D13C-D427-4787-821B-CF6973855778}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3D8478AA-7B88-48A9-8BCB-B85D594411EC}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{452AE416-9A97-44CA-93DA-D0F15C36254F}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{45CDA4F7-594C-49A0-AAD1-8224517FE979}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4D8ED2B3-DC62-43EC-ABA3-5B74F046B1BE}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6B458F62-592F-4B25-8967-E6A350A59328}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{81E852CC-1FD5-4004-8761-79A48B975E29}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{95B6A271-FEB4-4160-B0FF-44394C21C8DC}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A9379648-F6EB-4F65-A624-1C10411A15D0}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B2CA345D-ADB8-4F5D-AC64-4AB34322F659}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B9F43021-60D4-42A6-A065-9BA37F38AC47}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BF921DD3-732A-4A11-933B-A5EA49F2FD2C}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D83B296A-2FA6-425B-8AE8-A1F33D99FBD6}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E67D5BC7-7129-493E-9281-F47BDAFACE4F}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F16AB1DB-15C0-4456-A29E-4DF24FB9E3D2}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FCC9CDD3-EFFF-11D1-A9F0-00A0244AC403}

Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap

Key Deleted : HKLM\SOFTWARE\Classes\TbCommonUtils.CommonUtils

Key Deleted : HKLM\SOFTWARE\Classes\TbCommonUtils.CommonUtils.1

Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbDownloadManager

Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbDownloadManager.1

Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbPropertyManager

Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbPropertyManager.1

Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbRequest

Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbRequest.1

Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbTask

Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbTask.1

Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.ToolbarHelper

Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.ToolbarHelper.1

Key Deleted : HKLM\SOFTWARE\Classes\TBSB07898.IEToolbar

Key Deleted : HKLM\SOFTWARE\Classes\TBSB07898.IEToolbar.1

Key Deleted : HKLM\SOFTWARE\Classes\TBSB07898.TBSB07898

Key Deleted : HKLM\SOFTWARE\Classes\TBSB07898.TBSB07898.3

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.ContextMenuNotifier

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.ContextMenuNotifier.1

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.CustomInternetSecurityImpl

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.CustomInternetSecurityImpl.1

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.SearchProviderManager

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.SearchProviderManager.1

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.TBSB07898

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.TBSB07898.1

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4509D3CC-B642-4745-B030-645B79522C6D}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{B87F8B63-7274-43FD-87FA-09D3B7496148}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C4BAE205-5E02-4E32-876E-F34B4E2D000C}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{EC4085F2-8DB3-45A6-AD0B-CA289F3C5D7E}

Key Deleted : HKLM\SOFTWARE\Classes\URLSearchHook.ToolbarURLSearchHook

Key Deleted : HKLM\SOFTWARE\Classes\URLSearchHook.ToolbarURLSearchHook.1

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{628F3201-34D0-49C0-BB9A-82A26AEFB291}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]

***** [internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry is clean.

-\\ Google Chrome v [unable to get version]

File : C:\Documents and Settings\Rose\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [7703 octets] - [14/11/2012 08:51:56]

AdwCleaner[s1].txt - [7658 octets] - [14/11/2012 08:53:11]

########## EOF - C:\AdwCleaner[s1].txt - [7718 octets] ##########

RK Log:

RogueKiller V8.2.3 [11/07/2012] by Tigzy

mail: tigzyRK<at>gmail<dot>com

Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website: http://tigzy.geekstogo.com/roguekiller.php

Blog: http://tigzyrk.blogspot.com

Operating System: Windows XP (5.1.2600 Service Pack 3) 32 bits version

Started in : Normal mode

User : Rose [Admin rights]

Mode : Remove -- Date : 11/14/2012 09:01:38

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 7 ¤¤¤

[RUN][sUSP PATH] HKCU\[...]\Run : MusicManager ("C:\Documents and Settings\Rose\Local Settings\Application Data\Programs\Google\MusicManager\MusicManager.exe") -> DELETED

[HJPOL] HKLM\[...]\System : DisableTaskMgr (0) -> DELETED

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowUser (0) -> REPLACED (1)

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> REPLACED (1)

[HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

[HJ DESK] HKCU\[...]\ClassicStartMenu : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> REPLACED (0)

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\WINDOWS\system32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD2500BEVS-00UST0 +++++

--- User ---

[MBR] d9ab72da5714c9c2d66aa6e71f9e55ea

[bSP] dd3eee80606e623fdbc58b6b5fa71859 : Windows XP MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 238464 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[2]_D_11142012_02d0901.txt >>

RKreport[1]_S_11142012_02d0900.txt ; RKreport[2]_D_11142012_02d0901.txt

gringo_pr · November 14, 2012

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following
Log from Combofix
let me know of any problems you may have had
How is the computer doing now?

Gringo

zia16sun · November 14, 2012

The first time I tried running Combofix, I it started running, but then the .exe moved on the desktop (snapped to the grid or something) and I received an error stating that i wasn't allowed to rename the file to (2) or something like that. I rebooted and ran it again. This time I got further, but I got an error stating that the system doesn't have Recovery Console, so major issues couldn't be fixed. I hit No (thinking it would cancel), and it ran anyway. I didn't stop it.

For the record, the system has had no running issues, just had the hidden files issue and apparently other fun things like security files being deleted (like the Recovery Console, etc.). It does still seem to process quickly, etc., just have to get the rest of these lurkers out of there and restore security systems, I think.

I did get a log after that inadvertent combofix run, and it reads as follows:

ComboFix 12-11-14.01 - Rose 11/14/2012 14:18:20.1.2 - x86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3033.2331 [GMT -7:00]

Running from: c:\documents and settings\Rose\Desktop\ComboFix.exe

AV: ESET NOD32 Antivirus 4.2 *Disabled/Updated* {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}

.

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

C:\Install.exe

c:\windows\system32\URTTemp

c:\windows\system32\URTTemp\regtlib.exe

.

((((((((((((((((((((((((( Files Created from 2012-10-14 to 2012-11-14 )))))))))))))))))))))))))))))))

.

2012-11-14 20:42 . 2008-04-14 12:42 10752 ------w- c:\windows\system32\smtpapi.dll

2012-11-14 20:40 . 2012-11-14 20:40 -------- d-----w- c:\windows\ServicePackFiles

2012-11-14 20:39 . 2006-12-29 07:31 19569 ----a-w- c:\windows\000001_.tmp

2012-11-14 18:34 . 2012-11-14 18:34 -------- d-----w- c:\documents and settings\Rose\Application Data\Windows Search

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2012-10-22 08:37 . 2008-04-14 12:00 1866368 ----a-w- c:\windows\system32\win32k.sys

2012-10-11 02:13 . 2012-04-02 17:40 696760 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2012-10-11 02:13 . 2011-07-03 20:55 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2012-10-02 18:04 . 2008-04-14 12:00 58368 ----a-w- c:\windows\system32\synceng.dll

2012-09-30 02:54 . 2012-10-07 21:56 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-09-05 20:21 . 2012-09-05 20:21 73728 ----a-w- c:\windows\system32\javacpl.cpl

2012-09-05 20:21 . 2012-09-05 20:21 477168 ----a-w- c:\windows\system32\npdeployJava1.dll

2012-09-05 20:21 . 2011-06-30 02:40 473072 ----a-w- c:\windows\system32\deployJava1.dll

2012-08-28 15:14 . 2008-04-14 12:00 916992 ----a-w- c:\windows\system32\wininet.dll

2012-08-28 15:14 . 2008-04-14 12:00 43520 ------w- c:\windows\system32\licmgr10.dll

2012-08-28 15:14 . 2008-04-14 12:00 1469440 ------w- c:\windows\system32\inetcpl.cpl

2012-08-28 12:07 . 2008-04-14 12:00 385024 ------w- c:\windows\system32\html.iec

2012-08-24 13:53 . 2008-04-14 12:00 177664 ----a-w- c:\windows\system32\wintrust.dll

2012-08-21 13:33 . 2008-04-14 12:00 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe

2012-08-21 12:58 . 2008-04-14 00:01 2027520 ----a-w- c:\windows\system32\ntkrnlpa.exe

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A317CB83-299C-4FC8-9ED7-2D64117D98EE}]

2011-04-20 17:29 81920 ----a-w- c:\program files\qwesttoolbar\qwesttoolbarDx.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]

"{A317CB83-299C-4FC8-9ED7-2D64117D98EE}"= "c:\program files\qwesttoolbar\qwesttoolbarDx.dll" [2011-04-20 81920]

.

[HKEY_CLASSES_ROOT\clsid\{a317cb83-299c-4fc8-9ed7-2d64117d98ee}]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-07-08 150040]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-07-08 170520]

"Persistence"="c:\windows\system32\igfxpers.exe" [2008-07-08 141848]

"egui"="c:\program files\ESET\ESET NOD32 Antivirus\egui.exe" [2011-01-12 2219184]

.

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Adobe Acrobat Speed Launcher.lnk - c:\windows\Installer\{AC76BA86-1033-0000-7760-000000000003}\_SC_Acrobat.exe [2011-6-30 295606]

Adobe Acrobat Synchronizer.lnk - c:\program files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe [2006-10-22 734872]

HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2009-5-21 275768]

QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2011-6-22 984936]

.

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]

"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]

@="Driver"

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]

@="Service"

.

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.lnk

backup=c:\windows\pss\Adobe Gamma Loader.lnkCommon Startup

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acrobat Assistant 8.0]

2006-10-23 05:24 620152 ----a-w- c:\program files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]

2012-07-27 20:51 919008 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Alcmtr]

2005-05-03 10:43 69632 ------r- c:\windows\Alcmtr.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]

2012-08-05 02:05 116648 ----atw- c:\documents and settings\Rose\Local Settings\Application Data\Google\Update\GoogleUpdate.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]

2011-05-10 08:41 49208 ----a-w- c:\program files\HP\HP Software Update\hpwuschd2.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IntelWireless]

2008-05-01 01:11 1191936 ----a-w- c:\program files\Common Files\Intel\WirelessCommon\iFrmewrk.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IntelZeroConfig]

2008-05-01 01:27 1347584 ----a-w- c:\program files\Intel\WiFi\bin\ZCfgSvc.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Intuit SyncManager]

2011-06-15 05:32 1532760 ----a-w- c:\program files\Common Files\Intuit\Sync\IntuitSyncManager.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Monitor]

2011-11-12 19:04 268640 ----a-w- c:\program files\LeapFrog\LeapFrog Connect\Monitor.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]

2008-04-14 11:42 1695232 ------w- c:\program files\Messenger\msmsgs.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MusicManager]

2012-10-22 22:52 7356928 ----a-w- c:\documents and settings\Rose\Local Settings\Application Data\Programs\Google\MusicManager\MusicManager.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]

2012-07-24 15:48 282624 ----a-w- c:\program files\QuickTime\qttask.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RTHDCPL]

2008-05-28 06:52 16862720 ------r- c:\windows\RTHDCPL.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]

2012-01-18 20:02 254696 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]

2012-06-01 20:27 296056 ----a-w- c:\program files\Real\RealPlayer\Update\realsched.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WLSS]

2008-05-09 21:05 951592 ----a-w- c:\program files\Program DJ\Wireless Switch\wlss.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Zune Launcher]

2011-08-05 18:29 159456 ----a-w- c:\program files\Zune\ZuneLauncher.exe

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"c:\\WINDOWS\\system32\\sessmgr.exe"=

"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"%windir%\\system32\\sessmgr.exe"=

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]

"5985:TCP"= 5985:TCP:*:Disabled:Windows Remote Management

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\IcmpSettings]

"AllowInboundEchoRequest"= 1 (0x1)

"AllowOutboundParameterProblem"= 1 (0x1)

.

R0 EMSC;COMPAL Embedded System Control;c:\windows\system32\drivers\EMSC.sys [6/28/2011 10:30 PM 9856]

R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [12/21/2010 2:04 PM 115008]

R1 epfwtdir;epfwtdir;c:\windows\system32\drivers\epfwtdir.sys [12/21/2010 12:47 PM 94872]

R2 ekrn;ESET Service;c:\program files\ESET\ESET NOD32 Antivirus\ekrn.exe [1/12/2011 3:41 PM 810144]

R2 Intuit Entitlement Service v5.3;Intuit Entitlement Service v5.3;c:\program files\Common Files\Intuit\Entitlement Client\v5.3\Server\Intuit.Spc.Map.EntitlementClient.Server.Service.exe [7/29/2008 10:26 AM 20480]

R2 QBPOSDBServiceV8;QBPOS Database Manager v8;c:\program files\Intuit\QuickBooks Point of Sale 8.0\DatabaseServer\QBPOSDBService.exe [8/12/2011 11:07 AM 2734480]

R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [6/28/2011 5:10 PM 108032]

R3 JMCR;JMCR;c:\windows\system32\drivers\jmcr.sys [6/28/2011 2:45 PM 81296]

S2 AdobeActiveFileMonitor;Adobe Active File Monitor;c:\program files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe [10/4/2004 3:47 AM 98304]

S2 PhotoshopElementsDeviceConnect;Photoshop Elements Device Connect;c:\program files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe [10/4/2004 2:40 AM 118784]

S3 FlyUsb;FLY Fusion;c:\windows\system32\drivers\FlyUsb.sys [2/26/2008 6:33 PM 18560]

S3 QuickBooksDB19;QuickBooksDB19;c:\progra~1\Intuit\QUICKB~1\QBDBMgrN.exe -hvQuickBooksDB19 --> c:\progra~1\Intuit\QUICKB~1\QBDBMgrN.exe -hvQuickBooksDB19 [?]

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - WS2IFSL

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12

HPService REG_MULTI_SZ HPSLPSVC

hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc

.

Contents of the 'Scheduled Tasks' folder

.

2012-11-14 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-02 02:13]

.

2012-11-10 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1417001333-746137067-2147097355-1003Core.job

- c:\documents and settings\Rose\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2012-08-05 02:05]

.

2012-11-14 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1417001333-746137067-2147097355-1003UA.job

- c:\documents and settings\Rose\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2012-08-05 02:05]

.

2012-11-14 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-1417001333-746137067-2147097355-1003.job

- c:\program files\Real\RealUpgrade\realupgrade.exe [2012-05-01 00:21]

.

2012-09-30 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-1417001333-746137067-2147097355-1003.job

- c:\program files\Real\RealUpgrade\realupgrade.exe [2012-05-01 00:21]

.

2012-11-14 c:\windows\Tasks\User_Feed_Synchronization-{0531BD22-A233-4370-8C7C-BA6C2D0CCA97}.job

- c:\windows\system32\msfeedssync.exe [2009-03-08 10:31]

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.mycenturylink.com/

mStart Page = hxxp://search.coupons.com/

uInternet Settings,ProxyOverride = *.local

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

IE: Append to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office14\EXCEL.EXE/3000

IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html

IE: Se&nd to OneNote - c:\progra~1\MICROS~2\Office14\ONBttnIE.dll/105

IE: {{A69A551A-1AAE-4B67-8C2E-52F8B8A19504} - {A69A551A-1AAE-4B67-8C2E-52F8B8A19504} - c:\program files\Superfish\Window Shopper\SuperfishIEAddon.dll

.

------- File Associations -------

.

.txt=

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-{8660E5B3-6C41-44DE-8503-98D99BBECD41} - c:\program files\Coupons.com CouponBar\tbcore3.dll

WebBrowser-{8660E5B3-6C41-44DE-8503-98D99BBECD41} - c:\program files\Coupons.com CouponBar\tbcore3.dll

SafeBoot-WudfPf

SafeBoot-WudfRd

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**************************************************************************

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catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2012-11-14 14:27

Windows 5.1.2600 Service Pack 3 NTFS

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scanning hidden processes ...

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scanning hidden autostart entries ...

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scanning hidden files ...

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scan completed successfully

hidden files: 0

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**************************************************************************

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--------------------- LOCKED REGISTRY KEYS ---------------------

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[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_4_402_287_ActiveX.exe,-101"

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[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

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[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_4_402_287_ActiveX.exe"

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[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

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[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

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[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

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[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

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--------------------- DLLs Loaded Under Running Processes ---------------------

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- - - - - - - > 'winlogon.exe'(732)

c:\windows\system32\netprovcredman.dll

c:\windows\system32\igfxdev.dll

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- - - - - - - > 'lsass.exe'(788)

c:\windows\system32\netprovcredman.dll

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Completion time: 2012-11-14 14:30:20

ComboFix-quarantined-files.txt 2012-11-14 21:30

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Pre-Run: 186,398,609,408 bytes free

Post-Run: 188,991,463,424 bytes free

.

- - End Of File - - 40BDECBB369D8C1E6CA28B9642522D1E

gringo_pr · November 15, 2012

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

 ClearJavaCache::

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following

report from Combofix
let me know of any problems you may have had
How is the computer doing now after running the script?

Gringo

zia16sun · November 17, 2012

As far as i can tell, everything looks good.

The script ran without issue, and the log is pasted below for your review.

I also spent the last couple days confirming everything is running well - updating Windows, etc., and all is running without issue.

Updates install successfully, nothing else hangs up, it seems to be back to a normal functioning system.

I also ran another security check to ensure I've update what showed up on the security check (aside from defragging, which I'll do when all is said and done), and as far as I can tell, we're ready to clean up and close this matter. The security check log follows the script combofix log.

aComboFix 12-11-14.01 - Rose 11/14/2012 14:18:20.1.2 - x86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3033.2331 [GMT -7:00]

Running from: c:\documents and settings\Rose\Desktop\ComboFix.exe

AV: ESET NOD32 Antivirus 4.2 *Disabled/Updated* {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}

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WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!

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((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

C:\Install.exe

c:\windows\system32\URTTemp

c:\windows\system32\URTTemp\regtlib.exe

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((((((((((((((((((((((((( Files Created from 2012-10-14 to 2012-11-14 )))))))))))))))))))))))))))))))

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