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Flash Player 11.5 causing BSOD


matas17

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so recently i got an update for Flash player ot 11.5 and from that time it kept giving me BSOD non stop whenever i try to play video. I did disable Hardware acceleration but it kept doing it anyways. I will attach minidump files if anyone needs to check them

This is the error code that iv been getting while trying to play videos:

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.256.1

Locale ID: 2057

Additional information about the problem:

BCCode: 124

BCP1: 0000000000000000

BCP2: FFFFFA80085654F8

BCP3: 0000000000000000

BCP4: 0000000000000000

OS Version: 6_1_7601

Service Pack: 1_0

Product: 256_1

My pc Spec:

Motherboard: ASUS M4A77T

RAM: Corsair Vegenace 8GB

CPU: AMD Athlon II x4 640

GPU: XFX Radeon Hd 7850 Black edition

HDD: Hitachi 1TB HDS721010CLA332

Minidump.rar

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As just a home user, I agree with rgabbard that BSOD are usually caused by hardware or driver issues.

So it's a good idea to look into your video driver, as he suggests. :)

Since earlier versions of Flash contain some security vulnerabilities, though, might it not be a safer troubleshooting step than downgrading to try a clean reinstall of flash first, by running the uninstaller, rebooting and then cleanly installing the current version?

(PS Don't forget -- there are 2 version of Flash that need to be kept updated, the Active-X version for IE and the plug-in version for Firefox, etc. And be sure to opt-out from any toolbars, security scanners, etc that come bundled with the full download during the install wizard. ;) )

<just asking>

Flash Player Uninstaller:

http://kb2.adobe.com...1/tn_14157.html

Installers:

http://www.adobe.com...tribution3.html

Get Flash:

http://get.adobe.com/flashplayer/

Test Flash Version:

http://www.adobe.com...re/flash/about/

Let us know how it goes.

Cheers,

daledoc1

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