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Trojan.agent in SVChost.exe - cannot remove it


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Hello,

Please help, I have a computer running Windows 7 that will not update the Security Update for Windows 7 for x64 based Systems (KB2724197). I have been able to find the problem is that I have a Trojan.agent in the SVChost.exe file. I have not been able to remove this malware.

I would greatly appreciate it if someone could help me remove this from my system.

Thanks

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Hello ajbblues and :welcome:! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.

Please follow the instructions here and post the log files in your next reply:

http://forums.malwarebytes.org/index.php?showtopic=9573

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DDS (Ver_2012-11-07.01) - NTFS_AMD64

Internet Explorer: 9.0.8112.16450

Run by AJB at 15:26:01 on 2012-11-13

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.7860.5576 [GMT -5:00]

.

AV: Microsoft Security Essentials *Enabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}

AV: Norton Security Suite *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Microsoft Security Essentials *Enabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton Security Suite *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

c:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe

C:\Program Files (x86)\Gateway\Registration\GregHSRW.exe

C:\Windows\system32\svchost.exe -k HsfXAudioService

C:\Program Files (x86)\Common Files\AppLifeUpdateService2\kjsausvc.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe

C:\Program Files\Apoint2K\Apoint.exe

C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe

C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\ccSvcHst.exe

C:\Windows\PLFSetI.exe

C:\Program Files\Gateway\Gateway Power Management\ePowerTray.exe

C:\Windows\System32\igfxtray.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\Ask.com\Updater\Updater.exe

C:\ProgramData\Anti-phishing Domain Advisor\visicom_antiphishing.exe

C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe

-netsvcs

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\SearchIndexer.exe

c:\Program Files\Microsoft Security Client\NisSrv.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files\Apoint2K\ApMsgFwd.exe

C:\Program Files\Apoint2K\HidFind.exe

C:\Program Files\Apoint2K\Apntex.exe

C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\ccSvcHst.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\Gateway\Gateway Power Management\ePowerEvent.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Windows\system32\wuauclt.exe

C:\Program Files (x86)\Cyberlink\Shared Files\brs.exe

C:\Program Files (x86)\Hewlett-Packard\HP Wireless Elite Keyboard\HPKEYBOARDg.EXE

C:\Program Files (x86)\Citrix\ICA Client\concentr.exe

C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe

c:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe

C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe

C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.exe

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_4_402_287_ActiveX.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=nv59&r=27360110k1c6l0460z175a4491y348

mStart Page = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=nv59&r=27360110k1c6l0460z175a4491y348

mDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=nv59&r=27360110k1c6l0460z175a4491y348

mURLSearchHooks: Radio TV 1 Toolbar: {f29557fd-78aa-40e6-aba8-9fa219764018} - C:\Program Files (x86)\Radio_TV_1\tbRad0.dll

mURLSearchHooks: Radio TV 1.1 Toolbar: {060a0a36-13dc-407d-b055-5a9accd8e083} - C:\Program Files (x86)\Radio_TV_1.1\tbRadi.dll

mWinlogon: Userinit = userinit.exe,

BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll

BHO: Radio TV 1.1 Toolbar: {060a0a36-13dc-407d-b055-5a9accd8e083} - C:\Program Files (x86)\Radio_TV_1.1\tbRadi.dll

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Conduit Engine: {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngin0.dll

BHO: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\coieplg.dll

BHO: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\ips\ipsbho.dll

BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO: blekko search bar: {8769adce-dba5-48e9-afb5-67b12cdf2e61} - C:\Program Files (x86)\blekkotb_031\blekkotb_019X.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll

BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO: Radio TV 1 Toolbar: {f29557fd-78aa-40e6-aba8-9fa219764018} - C:\Program Files (x86)\Radio_TV_1\tbRad0.dll

BHO: Yontoo: {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo\YontooIEClient.dll

BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll

TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB: Radio TV 1 Toolbar: {F29557FD-78AA-40E6-ABA8-9FA219764018} - C:\Program Files (x86)\Radio_TV_1\tbRad0.dll

TB: Radio TV 1.1 Toolbar: {060A0A36-13DC-407D-B055-5A9ACCD8E083} - C:\Program Files (x86)\Radio_TV_1.1\tbRadi.dll

TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\coieplg.dll

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\coieplg.dll

TB: Radio TV 1 Toolbar: {f29557fd-78aa-40e6-aba8-9fa219764018} - C:\Program Files (x86)\Radio_TV_1\tbRad0.dll

TB: Conduit Engine: {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngin0.dll

TB: Radio TV 1.1 Toolbar: {060a0a36-13dc-407d-b055-5a9accd8e083} - C:\Program Files (x86)\Radio_TV_1.1\tbRadi.dll

TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll

TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -

TB: blekko search bar: {8769adce-dba5-48e9-afb5-67b12cdf2e61} - C:\Program Files (x86)\blekkotb_031\blekkotb_019X.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

uRun: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"

mRun: [Anti-phishing Domain Advisor] "C:\ProgramData\Anti-phishing Domain Advisor\visicom_antiphishing.exe"

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://www.pcpitstop.com/betapit/PCPitStop.CAB

DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} - hxxp://www.pcpitstop.com/internet/pcpConnCheck.cab

DPF: {44990B00-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlcm.cab

DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.6.0.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: NameServer = 192.168.2.1

TCP: Interfaces\{C1CF2C97-2B15-4440-A96D-ECA042787402} : DHCPNameServer = 192.168.2.1

TCP: Interfaces\{C1CF2C97-2B15-4440-A96D-ECA042787402}\2456C6B696E6F574F505C65737F5D494D4F4F53443636483441444 : DHCPNameServer = 192.168.2.1

TCP: Interfaces\{C1CF2C97-2B15-4440-A96D-ECA042787402}\342535D2055726C69636 : DHCPNameServer = 208.67.222.222 208.67.220.220

TCP: Interfaces\{C1CF2C97-2B15-4440-A96D-ECA042787402}\37471697F6E6C696E656 : DHCPNameServer = 172.16.0.1

TCP: Interfaces\{C1CF2C97-2B15-4440-A96D-ECA042787402}\E4544574541425 : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{C1CF2C97-2B15-4440-A96D-ECA042787402}\E6564776561627F57455543545 : DHCPNameServer = 192.168.2.2

Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

x64-mStart Page = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=nv59&r=27360110k1c6l0460z175a4491y348

x64-mDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=nv59&r=27360110k1c6l0460z175a4491y348

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-Run: [iAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe

x64-Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe

x64-Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe

x64-Run: [PLFSetI] C:\Windows\PLFSetI.exe

x64-Run: [Acer ePower Management] C:\Program Files\Gateway\Gateway Power Management\ePowerTray.exe

x64-Run: [Logitech Download Assistant] C:\Windows\System32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch

x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe

x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey

x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab

x64-DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab

x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab

x64-Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

.

============= SERVICES / DRIVERS ===============

.

R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2012-8-30 228768]

R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2009-11-30 55280]

R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\0502020.003\symds64.sys [2012-7-16 450680]

R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\0502020.003\symefa64.sys [2012-7-16 912504]

R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20121030.002\BHDrvx64.sys [2012-11-5 1385632]

R1 ctxusbm;Citrix USB Monitor Driver;C:\Windows\System32\drivers\ctxusbm.sys [2010-7-14 87600]

R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20121110.005\IDSviA64.sys [2012-11-12 513184]

R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\0502020.003\ironx64.sys [2012-7-16 171128]

R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\0502020.003\symnets.sys [2012-7-16 386168]

R2 {FE4C91E7-22C2-4D0C-9F6B-82F1B7742054};Power Control [2010/01/12 16:37:35];C:\Program Files (x86)\CyberLink\PowerDVD8\000.fcl [2009-11-11 146928]

R2 ePowerSvc;Acer ePower Service;C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe [2010-1-12 844320]

R2 Greg_Service;GRegService;C:\Program Files (x86)\Gateway\Registration\GregHSRW.exe [2009-8-28 1150496]

R2 HsfXAudioService;HsfXAudioService;C:\Windows\System32\svchost.exe -k HsfXAudioService [2009-7-13 27136]

R2 KjsUpdateService2;AppLife Update Service 2.0;C:\Program Files (x86)\Common Files\AppLifeUpdateService2\kjsausvc.exe [2011-8-2 12800]

R2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\ccsvchst.exe [2012-7-16 130008]

R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2012-8-30 128456]

R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe [2009-9-24 62720]

R2 TurboB;Turbo Boost UI Monitor driver;C:\Windows\System32\drivers\TurboB.sys [2009-11-2 13784]

R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2009-11-30 2320920]

R2 Updater Service;Updater Service;C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe [2009-11-6 240160]

R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.EXE [2012-2-10 240408]

R3 CAXHWAZL;CAXHWAZL;C:\Windows\System32\drivers\CAXHWAZL.sys [2010-1-12 292864]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-9-1 138912]

R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2009-11-30 56344]

R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-1-12 151936]

R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-1-12 244736]

R3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2009-8-6 320040]

R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2012-9-12 368896]

R3 pneteth;PdaNet Broadband;C:\Windows\System32\drivers\pneteth.sys [2011-7-3 15360]

S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BBSvc.EXE [2012-2-10 193816]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 Norton Internet Security;Norton Internet Security;"C:\Program Files (x86)\Norton Internet Security\Engine\16.7.0.30\ccSvcHst.exe" /s "Norton Internet Security" /m "C:\Program Files (x86)\Norton Internet Security\Engine\16.7.0.30\diMaster.dll" /prefetch:1 --> C:\Program Files (x86)\Norton Internet Security\Engine\16.7.0.30\ccSvcHst.exe [?]

S3 AmUStor;AM USB Stroage Driver;C:\Windows\System32\drivers\AmUStor.sys [2009-7-22 40448]

S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]

S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]

S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-6-28 59392]

S3 TurboBoost;TurboBoost;C:\Program Files\Intel\TurboBoost\TurboBoost.exe [2009-11-2 126352]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-7-9 52736]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-7-4 1255736]

.

=============== Created Last 30 ================

.

2012-11-13 13:00:10 -------- d-sh--w- C:\Windows\SysWow64\%APPDATA%

2012-11-13 00:42:40 9291768 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{4CE47905-F362-4A6E-A839-2CDBDB70FD9A}\mpengine.dll

2012-11-12 23:58:26 9291768 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2012-11-12 23:48:05 20480 ----a-w- C:\Windows\svchost.exe

2012-11-12 18:40:20 -------- d-----w- C:\Users\AJB\AppData\Roaming\Malwarebytes

2012-11-12 18:39:57 -------- d-----w- C:\ProgramData\Malwarebytes

2012-11-12 18:39:54 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-11-12 18:39:54 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2012-11-12 16:15:07 -------- d-----w- C:\Windows\Microsoft Antimalware

2012-11-03 00:28:43 -------- d-----w- C:\6dbfafabcdda8249acb983cf7bc7

2012-11-02 15:06:17 972192 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{BE1733B5-4875-46B9-B740-0250F0E37F73}\gapaengine.dll

2012-11-02 15:03:56 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client

2012-11-02 15:03:50 -------- d-----w- C:\Program Files\Microsoft Security Client

2012-10-19 16:57:32 33240 ----a-w- C:\Windows\System32\drivers\GEARAspiWDM.sys

2012-10-19 16:56:46 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69

2012-10-19 16:56:46 -------- d-----w- C:\Program Files\iTunes

2012-10-19 16:56:46 -------- d-----w- C:\Program Files\iPod

2012-10-19 16:56:46 -------- d-----w- C:\Program Files (x86)\iTunes

2012-10-19 16:52:36 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin7.dll

2012-10-19 16:52:36 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin6.dll

2012-10-19 16:52:36 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin5.dll

2012-10-19 16:52:36 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin4.dll

2012-10-19 16:52:36 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin3.dll

2012-10-19 16:52:36 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin2.dll

2012-10-19 16:52:36 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin.dll

2012-10-18 14:51:12 -------- d-----w- C:\Users\AJB\AppData\Roaming\Tific

.

==================== Find3M ====================

.

2012-10-09 13:31:17 73656 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2012-10-09 13:31:17 696760 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2012-09-25 20:15:15 112272 ----a-w- C:\Users\AJB\g2ax_customer_downloadhelper_win32_x86.exe

2012-09-14 19:19:29 2048 ----a-w- C:\Windows\System32\tzres.dll

2012-09-14 18:28:53 2048 ----a-w- C:\Windows\SysWow64\tzres.dll

2012-08-31 18:19:35 1659760 ----a-w- C:\Windows\System32\drivers\ntfs.sys

2012-08-31 02:03:48 228768 ----a-w- C:\Windows\System32\drivers\MpFilter.sys

2012-08-31 02:03:48 128456 ----a-w- C:\Windows\System32\drivers\NisDrvWFP.sys

2012-08-29 00:24:56 477168 ----a-w- C:\Windows\SysWow64\npdeployJava1.dll

2012-08-29 00:24:53 473072 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2012-08-24 18:05:07 220160 ----a-w- C:\Windows\System32\wintrust.dll

2012-08-24 16:57:48 172544 ----a-w- C:\Windows\SysWow64\wintrust.dll

2012-08-24 10:31:32 2312704 ----a-w- C:\Windows\System32\jscript9.dll

2012-08-24 10:21:18 1392128 ----a-w- C:\Windows\System32\wininet.dll

2012-08-24 10:20:11 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2012-08-24 10:14:45 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2012-08-24 10:13:29 599040 ----a-w- C:\Windows\System32\vbscript.dll

2012-08-24 10:09:42 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2012-08-24 06:59:17 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll

2012-08-24 06:51:27 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2012-08-24 06:51:02 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2012-08-24 06:47:26 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2012-08-24 06:47:12 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll

2012-08-24 06:43:58 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2012-08-22 18:12:50 1913200 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2012-08-22 18:12:40 950128 ----a-w- C:\Windows\System32\drivers\ndis.sys

2012-08-22 18:12:40 376688 ----a-w- C:\Windows\System32\drivers\netio.sys

2012-08-22 18:12:33 288624 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS

2012-08-21 21:01:00 245760 ----a-w- C:\Windows\System32\OxpsConverter.exe

2012-08-21 17:01:20 125872 ----a-w- C:\Windows\System32\GEARAspi64.dll

2012-08-21 17:01:20 106928 ----a-w- C:\Windows\SysWow64\GEARAspi.dll

2012-08-20 18:48:44 362496 ----a-w- C:\Windows\System32\wow64win.dll

2012-08-20 18:48:44 243200 ----a-w- C:\Windows\System32\wow64.dll

2012-08-20 18:48:44 13312 ----a-w- C:\Windows\System32\wow64cpu.dll

2012-08-20 18:48:43 215040 ----a-w- C:\Windows\System32\winsrv.dll

2012-08-20 18:48:37 16384 ----a-w- C:\Windows\System32\ntvdm64.dll

2012-08-20 18:48:35 424448 ----a-w- C:\Windows\System32\KernelBase.dll

2012-08-20 18:46:22 338432 ----a-w- C:\Windows\System32\conhost.exe

2012-08-20 17:40:21 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll

2012-08-20 17:38:44 44032 ----a-w- C:\Windows\apppatch\acwow64.dll

2012-08-20 17:38:26 25600 ----a-w- C:\Windows\SysWow64\setup16.exe

2012-08-20 17:37:19 5120 ----a-w- C:\Windows\SysWow64\wow32.dll

2012-08-20 17:37:18 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll

2012-08-20 15:38:21 7680 ----a-w- C:\Windows\SysWow64\instnm.exe

2012-08-20 15:38:20 2048 ----a-w- C:\Windows\SysWow64\user.exe

2012-08-20 15:33:28 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll

2012-08-20 15:33:28 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll

2012-08-20 15:33:28 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll

2012-08-20 15:33:28 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll

.

============= FINISH: 15:26:44.08 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-07.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume2

Install Date: 1/30/2010 3:38:38 PM

System Uptime: 11/13/2012 12:59:16 PM (3 hours ago)

.

Motherboard: Gateway | | NV59

Processor: Intel® Core i5 CPU M 430 @ 2.27GHz | CPU 1 | 2267/133mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 286 GiB total, 46.172 GiB free.

D: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP264: 11/9/2012 8:02:21 AM - Windows Update

RP265: 11/10/2012 3:00:15 AM - Windows Update

RP266: 11/10/2012 7:09:05 PM - Windows Update

RP267: 11/11/2012 5:41:30 AM - Windows Update

RP268: 11/12/2012 6:12:08 AM - Windows Update

RP269: 11/12/2012 7:07:40 PM - Windows Update

RP270: 11/12/2012 7:45:05 PM - Windows Update

RP271: 11/13/2012 7:07:33 AM - Windows Update

.

==== Installed Programs ======================

.

Update for Microsoft Office 2007 (KB2508958)

Acrobat.com

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Reader X (10.1.4)

Alcor Micro USB Card Reader

ALPS Touch Pad Driver

Anti-phishing Domain Advisor

Apple Application Support

Apple Mobile Device Support

Apple Software Update

AppLifeSetup

Ask Toolbar

Ask Toolbar Updater

Auslogics Disk Defrag

Backup Manager Basic

Best Buy Software Installer

Bing Bar

Bing Rewards Client Installer

BitTorrent

blekko search bar

Bonjour

Broadcom Gigabit NetLink Controller

Citrix online plug-in - web

Citrix online plug-in (DV)

Citrix online plug-in (HDX)

Citrix online plug-in (USB)

Citrix online plug-in (Web)

Compatibility Pack for the 2007 Office system

Conduit Engine

CyberLink PowerDVD 8

D3DX10

DeGo Video Converter version 2.1.4.165

Dropbox

eSupport UndeletePlus 3.0.2.406

ffdshow v1.1.3721 [2011-01-07]

Free RAR Extract Frog

Gateway InfoCentre

Gateway MyBackup

Gateway Power Management

Gateway Recovery Management

Gateway Registration

Gateway ScreenSaver

Gateway Updater

Google Chrome

Google Earth

Google Toolbar for Internet Explorer

Google Update Helper

HDAUDIO Soft Data Fax Modem with SmartCP

HP Wireless Elite Keyboard

Hudl Mercury

Identity Card

Intel® Control Center

Intel® Graphics Media Accelerator Driver

Intel® Management Engine Components

Intel® Turbo Boost Technology Monitor

Intel® Matrix Storage Manager

iTunes

Java Auto Updater

Java 6 Update 18 (64-bit)

Java 6 Update 35

Junk Mail filter update

Launch Manager

Malwarebytes Anti-Malware version 1.65.1.1000

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Application Error Reporting

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Access MUI (English) 2007

Microsoft Office Access Setup Metadata MUI (English) 2007

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Groove MUI (English) 2007

Microsoft Office Groove Setup Metadata MUI (English) 2007

Microsoft Office Home and Student 2007

Microsoft Office InfoPath MUI (English) 2007

Microsoft Office Office 64-bit Components 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office PowerPoint Viewer 2007 (English)

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Publisher MUI (English) 2007

Microsoft Office Shared 64-bit MUI (English) 2007

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Suite Activation Assistant

Microsoft Office Ultimate 2007

Microsoft Office Word MUI (English) 2007

Microsoft Security Client

Microsoft Security Essentials

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2005 Redistributable (x64)

Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175

Microsoft Works

Mozilla Thunderbird (3.0.1)

MSVCRT

MSVCRT_amd64

Nicolock Imageing Center 5.0.7

Norton Security Suite

OpenOffice.org 3.1

PdaNet for Android 3.00

QuickTime

Radio TV 1 Toolbar

Radio TV 1.1 Toolbar

Realtek High Definition Audio Driver

Ringtone Maker

Roxio Burn

Roxio Update Manager

SDFormatter

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687314) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2687315) 32-Bit Edition

swMSM

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office Access 2007 Help (KB963663)

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office Infopath 2007 Help (KB963662)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Outlook 2007 (KB2596598) 32-Bit Edition

Update for Microsoft Office Outlook 2007 Help (KB963677)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687407) 32-Bit Edition

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Publisher 2007 Help (KB963667)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

Video Web Camera

VLC media player 1.0.3

Vuze

Welcome Center

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live Sync

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

XPS2OneNote

Yahoo! Software Update

Yahoo! Toolbar

Yontoo 1.10.02

.

==== Event Viewer Messages From Past Week ========

.

11/9/2012 7:52:40 AM, Error: Service Control Manager [7038] - The WinHttpAutoProxySvc service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The security account manager (SAM) or local security authority (LSA) server was in the wrong state to perform the security operation. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

11/9/2012 7:52:40 AM, Error: Service Control Manager [7038] - The PolicyAgent service was unable to log on as NT Authority\NetworkService with the currently configured password due to the following error: The security account manager (SAM) or local security authority (LSA) server was in the wrong state to perform the security operation. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

11/9/2012 7:52:40 AM, Error: Service Control Manager [7038] - The NisSrv service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The security account manager (SAM) or local security authority (LSA) server was in the wrong state to perform the security operation. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

11/9/2012 7:52:40 AM, Error: Service Control Manager [7000] - The WinHTTP Web Proxy Auto-Discovery Service service failed to start due to the following error: The service did not start due to a logon failure.

11/9/2012 7:52:40 AM, Error: Service Control Manager [7000] - The Microsoft Network Inspection service failed to start due to the following error: The service did not start due to a logon failure.

11/9/2012 7:52:40 AM, Error: Service Control Manager [7000] - The IPsec Policy Agent service failed to start due to the following error: The service did not start due to a logon failure.

11/9/2012 7:52:40 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Network Inspection System Error Code: 0x8007042d Error description: The service did not start due to a logon failure. Reason: The system is missing updates that are required for running Network Inspection System. Install the required updates and restart the computer.

11/9/2012 7:39:33 AM, Error: Service Control Manager [7038] - The netprofm service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The security account manager (SAM) or local security authority (LSA) server was in the wrong state to perform the security operation. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

11/9/2012 7:39:33 AM, Error: Service Control Manager [7000] - The Network List Service service failed to start due to the following error: The service did not start due to a logon failure.

11/9/2012 7:39:33 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1069" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

11/9/2012 7:35:03 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.139.1543.0 Update Source: Microsoft Update Server Update Stage: Download Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8904.0 Error code: 0x8024001e Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.

11/9/2012 7:35:03 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.139.1543.0 Update Source: Microsoft Update Server Update Stage: Download Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8904.0 Error code: 0x8024001e Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.

11/9/2012 7:14:25 AM, Error: Service Control Manager [7038] - The WdiServiceHost service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The security account manager (SAM) or local security authority (LSA) server was in the wrong state to perform the security operation. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

11/9/2012 7:14:25 AM, Error: Service Control Manager [7000] - The Diagnostic Service Host service failed to start due to the following error: The service did not start due to a logon failure.

11/9/2012 7:14:25 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Network Inspection System Error Code: 0x8007042d Error description: The service did not start due to a logon failure. Reason: The system is missing updates that are required for running Network Inspection System. Install the required updates and restart the computer.

11/9/2012 6:47:24 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.139.1543.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8904.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.

11/9/2012 6:36:49 AM, Error: Microsoft Antimalware [2004] - Microsoft Antimalware has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures. Signatures Attempted: Current Error Code: 0x80070002 Error description: The system cannot find the file specified. Signature version: 1.139.1406.0;1.139.1406.0 Engine version: 1.1.8904.0

11/9/2012 10:04:13 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk2\DR2.

11/8/2012 2:24:06 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer AJB-WORKPC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{C1CF2C97-2B15-4440-A96D-ECA042787402}. The master browser is stopping or an election is being forced.

11/7/2012 8:03:43 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer HPBIGLAPTOP that believes that it is the master browser for the domain on transport NetBT_Tcpip_{C1CF2C97-2B15-4440-A96D-ECA042787402}. The master browser is stopping or an election is being forced.

11/7/2012 6:34:01 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.139.1406.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8904.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.

11/13/2012 8:12:19 AM, Error: Service Control Manager [7000] - The Norton Internet Security service failed to start due to the following error: The system cannot find the file specified.

11/13/2012 8:10:17 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Network Store Interface Service service to connect.

11/13/2012 8:10:17 AM, Error: Service Control Manager [7001] - The DNS Client service depends on the Network Store Interface Service service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.

11/13/2012 8:10:17 AM, Error: Service Control Manager [7000] - The Network Store Interface Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

11/13/2012 8:08:16 AM, Error: Service Control Manager [7001] - The Remote Procedure Call (RPC) service depends on the RPC Endpoint Mapper service which failed to start because of the following error: The service has not been started.

11/13/2012 8:08:16 AM, Error: Service Control Manager [7001] - The Protected Storage service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.

11/13/2012 8:07:22 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the RPC Endpoint Mapper service, but this action failed with the following error: An instance of the service is already running.

11/13/2012 8:07:19 AM, Error: Service Control Manager [7001] - The User Profile Service service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.

11/13/2012 8:07:19 AM, Error: Service Control Manager [7001] - The IKE and AuthIP IPsec Keying Modules service depends on the Base Filtering Engine service which failed to start because of the following error: The dependency service or group failed to start.

11/13/2012 8:07:19 AM, Error: Service Control Manager [7001] - The Extensible Authentication Protocol service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.

11/13/2012 8:07:19 AM, Error: Service Control Manager [7001] - The Base Filtering Engine service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.

11/13/2012 8:07:17 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.

11/13/2012 8:07:14 AM, Error: Service Control Manager [7001] - The IPsec Policy Agent service depends on the Base Filtering Engine service which failed to start because of the following error: The dependency service or group failed to start.

11/13/2012 8:07:05 AM, Error: Service Control Manager [7001] - The Windows Firewall service depends on the Base Filtering Engine service which failed to start because of the following error: The dependency service or group failed to start.

11/13/2012 8:07:02 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Driver Foundation - User-mode Driver Framework service to connect.

11/13/2012 8:07:02 AM, Error: Service Control Manager [7001] - The WLAN AutoConfig service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.

11/13/2012 8:07:02 AM, Error: Service Control Manager [7001] - The Remote Procedure Call (RPC) service depends on the RPC Endpoint Mapper service which failed to start because of the following error: The service has returned a service-specific error code.

11/13/2012 8:07:02 AM, Error: Service Control Manager [7001] - The Portable Device Enumerator Service service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.

11/13/2012 8:07:02 AM, Error: Service Control Manager [7000] - The Windows Driver Foundation - User-mode Driver Framework service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

11/13/2012 8:06:58 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Network Store Interface Service service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.

11/13/2012 8:06:02 AM, Error: Service Control Manager [7031] - The DCOM Server Process Launcher service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.

11/13/2012 8:05:59 AM, Error: Service Control Manager [7031] - The RPC Endpoint Mapper service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.

11/13/2012 8:05:58 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Event Log service to connect.

11/13/2012 8:05:58 AM, Error: Service Control Manager [7000] - The Windows Event Log service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

11/13/2012 8:05:52 AM, Error: Service Control Manager [7001] - The Cryptographic Services service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.

11/13/2012 8:05:29 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Reboot the machine) after the unexpected termination of the DCOM Server Process Launcher service, but this action failed with the following error: A system shutdown has already been scheduled.

11/13/2012 8:05:22 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Reboot the machine) after the unexpected termination of the Remote Procedure Call (RPC) service, but this action failed with the following error: A system shutdown has already been scheduled.

11/13/2012 8:05:22 AM, Error: Service Control Manager [7031] - The RPC Endpoint Mapper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

11/13/2012 8:05:22 AM, Error: Service Control Manager [7031] - The Remote Procedure Call (RPC) service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.

11/13/2012 8:05:19 AM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

11/13/2012 8:05:19 AM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

11/13/2012 8:05:19 AM, Error: Service Control Manager [7031] - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

11/13/2012 8:05:19 AM, Error: Service Control Manager [7031] - The Extensible Authentication Protocol service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

11/13/2012 8:05:17 AM, Error: Service Control Manager [7031] - The Workstation service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

11/13/2012 8:05:17 AM, Error: Service Control Manager [7031] - The Network Location Awareness service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.

11/13/2012 8:05:17 AM, Error: Service Control Manager [7031] - The DNS Client service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.

11/13/2012 8:05:17 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.

11/13/2012 8:05:14 AM, Error: Service Control Manager [7031] - The IPsec Policy Agent service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

11/13/2012 8:05:11 AM, Error: Service Control Manager [7031] - The Network Store Interface Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.

11/13/2012 8:05:11 AM, Error: Service Control Manager [7031] - The Network List Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.

11/13/2012 8:05:11 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Network List Service service to connect.

11/13/2012 8:05:11 AM, Error: Service Control Manager [7000] - The Network List Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

11/13/2012 8:05:05 AM, Error: Service Control Manager [7031] - The Windows Firewall service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

11/13/2012 8:05:05 AM, Error: Service Control Manager [7031] - The Base Filtering Engine service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

11/13/2012 8:05:03 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the DHCP Client service to connect.

11/13/2012 8:05:03 AM, Error: Service Control Manager [7001] - The WinHTTP Web Proxy Auto-Discovery Service service depends on the DHCP Client service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.

11/13/2012 8:05:03 AM, Error: Service Control Manager [7000] - The DHCP Client service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

11/13/2012 8:05:02 AM, Error: Service Control Manager [7031] - The WLAN AutoConfig service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

11/13/2012 8:05:02 AM, Error: Service Control Manager [7031] - The Windows Driver Foundation - User-mode Driver Framework service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

11/13/2012 8:05:02 AM, Error: Service Control Manager [7031] - The Network Connections service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.

11/13/2012 8:05:02 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Network Connections service to connect.

11/13/2012 8:05:02 AM, Error: Service Control Manager [7000] - The Network Connections service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

11/13/2012 8:04:59 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the TCP/IP NetBIOS Helper service to connect.

11/13/2012 8:04:59 AM, Error: Service Control Manager [7000] - The TCP/IP NetBIOS Helper service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

11/13/2012 8:04:58 AM, Error: Service Control Manager [7031] - The Windows Event Log service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

11/13/2012 8:04:58 AM, Error: Service Control Manager [7031] - The TCP/IP NetBIOS Helper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.

11/13/2012 8:04:58 AM, Error: Service Control Manager [7031] - The DHCP Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

11/13/2012 8:02:59 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {D3DCB472-7261-43CE-924B-0704BD730D5F}

11/13/2012 8:02:58 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}

11/13/2012 8:00:43 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

11/13/2012 7:58:48 AM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.

11/13/2012 7:58:47 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

11/13/2012 7:58:47 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

11/13/2012 7:58:42 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

11/13/2012 7:58:33 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

11/13/2012 7:58:24 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BHDrvx64 ctxusbm discache eeCtrl IDSVia64 MpFilter spldr SRTSPX SymIRON SymNetS Wanarpv6

11/13/2012 7:11:27 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the N360 service.

11/13/2012 7:08:22 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2724197).

11/12/2012 8:10:30 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

11/12/2012 6:44:20 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.139.1833.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8904.0 Error code: 0x8007043c Error description: This service cannot be started in Safe Mode

11/12/2012 6:44:19 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}

11/12/2012 6:27:21 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

11/12/2012 6:27:21 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

11/12/2012 6:26:59 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD BHDrvx64 ctxusbm DfsC discache eeCtrl IDSVia64 MpFilter NetBIOS NetBT nsiproxy Psched rdbss spldr SRTSPX SymIRON SymNetS tdx vwififlt Wanarpv6 WfpLwf

11/12/2012 6:26:59 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

11/12/2012 6:26:59 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

11/12/2012 6:26:59 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.

11/12/2012 6:26:59 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

11/12/2012 6:26:59 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

11/12/2012 6:26:59 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.

11/12/2012 6:26:59 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

11/12/2012 6:26:59 AM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

11/12/2012 6:26:59 AM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.

11/12/2012 6:26:59 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

11/12/2012 6:15:47 AM, Error: Service Control Manager [7043] - The Microsoft Antimalware Service service did not shut down properly after receiving a preshutdown control.

11/12/2012 6:09:23 AM, Error: Service Control Manager [7022] - The Windows Update service hung on starting.

11/12/2012 2:08:00 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.139.1833.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8904.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.

11/12/2012 1:51:27 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.139.1833.0 Update Source: Microsoft Update Server Update Stage: Download Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8904.0 Error code: 0x8024001e Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.

11/12/2012 1:51:27 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.139.1833.0 Update Source: Microsoft Update Server Update Stage: Download Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8904.0 Error code: 0x8024001e Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.

11/10/2012 7:16:13 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.139.1543.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8904.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.

11/10/2012 7:04:54 PM, Error: Microsoft Antimalware [2004] - Microsoft Antimalware has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures. Signatures Attempted: Current Error Code: 0x80070002 Error description: The system cannot find the file specified. Signature version: 1.139.1543.0;1.139.1543.0 Engine version: 1.1.8904.0

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==== End Of File ===========================

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Step 1

Anti-Virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash. My suggestion is to uninstall Microsoft Security Essentials and to keep Norton Security Suite, but only if you have license for it, if not uninstall it and keep Microsoft Security Essentials.

Also, uninstall the following applications too:

Ask Toolbar

Ask Toolbar Updater

BitTorrent

blekko search bar

Radio TV 1 Toolbar

Radio TV 1.1 Toolbar

Vuze

Yontoo 1.10.02

Finally, restart your computer.

Step 2

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

Step 3

Please download Malwarebytes Anti-Rootkit here.

  1. Unzip the contents to a folder in a convenient location.
  2. Open the folder where the contents were unzipped and run mbar.exe ( right click and select Run as adminsistrator for Vista and Windows 7)
  3. Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  4. Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  5. Wait while the system shuts down and the cleanup process is performed.
  6. Please post the two logs produced.

In your next reply, post the following log files:

  • Junkware Removal Tool log
  • Malwarebytes' Anti-Rootkit log
  • DDS log (new fresh one)

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  • 2 weeks later...

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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