I think I'm infected.

[slimmy]

Hello, my computer has been running slow lately and its becoming unbareable at times. I tried scanning with Comodo and Malwarebytes but they both freeze upon scanning. Comodo at times will pop up that a lot of .exe want access to my computer. This is my first time here I know I'm suppose to post some type of log or something but I'm not too sure what I'm suppose to post.

[Maniac]

Hello slimmy and ! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

• If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  
• I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  
• Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  
• Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  
• Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  
• Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
  

Please follow the instructions here and post the log files in your next reply:

http://forums.malwarebytes.org/index.php?showtopic=9573

[slimmy]

Here they are.

dds.txt

attach.txt

[Maniac]

Step 1

Please uninstall the following applications:

µTorrent

Ask Toolbar

Ask Toolbar Updater

uTorrentControl_v2 Toolbar

Step 2

Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
  
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
  
• The tool will open and start scanning your system.
  
• Please be patient as this can take a while to complete depending on your system's specifications.
  
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  
• Post the contents of JRT.txt into your next message.
  

Step 3

• Launch Malwarebytes' Anti-Malware
  
• Go to Update tab and select Check for Updates. If an update is found, it will download and install the latest version.
  
• Go to Scanner tab and select Perform Quick Scan, then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• Copy&Paste the entire report in your next reply.
  

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer,please do so immediately.

Step 4

Download aswMBR.exe to your desktop.

Double click the aswMBR.exe to run it

Click the "Scan" button to start scan

On completion of the scan click save log, save it to your desktop and post in your next reply

In your next reply, post the following log files:

• Junkware Removal Tool log
  
• Malwarebytes' Anti-Malware log
  
• aswMBR log
  
• a new fresh DDS log

[slimmy]

Here are the logs. I couldn't get the aswMBR log because when I ran the program it would cause a blue screen with text then would restart the computer.

JRT.txt

dds.txt

attach.txt

[slimmy]

Forgot the malwarebytes report:

Malwarebytes Anti-Malware 1.65.1.1000

www.malwarebytes.org

Database version: v2012.11.10.07

Windows 7 x64 NTFS

Internet Explorer 9.0.8112.16421

Sandra :: SANDRA-PC [administrator]

11/10/2012 2:26:29 PM

mbam-log-2012-11-10 (14-26-29).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 201120

Time elapsed: 27 minute(s), 32 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

[Maniac]

Any progress now?

[slimmy]

Computer still freezes from time to time but it isnt as bad as before. I was hoping to find some malware, remove it and things would be better. My computer was running fine up until a friend of my little brothers was using it for some homework but i think i saw her downloading a program.

[Maniac]

Please proceed further:

Please run a free online scan with the ESET Online Scanner

Note: You will need to use Internet Explorer for this scan

• Tick the box next to YES, I accept the Terms of Use
  
• Click Start
  
• When asked, allow the ActiveX control to install
  
• Click Start
  
• Make sure that the options Remove found threats and the option Scan unwanted applications is checked
  
• Click Scan (This scan can take several hours, so please be patient)
  
• Once the scan is completed, you may close the window
  
• Use Notepad to open the logfile located at C:\Program Files\ESET\Eset Online Scanner\log.txt
  
• Copy and paste that log as a reply to this topic
  

[LDTate]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!