infected with malware.packer.gen HELP !

[kookcmoi]

Here are the two logs : dds.txt and attach.txt

What should I do to get rid of this malware ?

Thx

dds.txt

attach.txt

[MrCharlie]

Welcome to the forum.

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller to your desktop.

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

MrC

------->Your topic will be closed if you haven't replied within 3 days!<--------

[kookcmoi]

here is the log after running roguekiller :

RogueKiller V8.2.3 [07/11/2012] by Tigzy

mail: tigzyRK<at>gmail<dot>com

Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website: http://tigzy.geekstogo.com/roguekiller.php

Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Hugues [Admin rights]

Mode : Scan -- Date : 08/11/2012 20:27:58

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 7 ¤¤¤

[services][ROGUE ST] HKLM\[...]\ControlSet001\Services\61883 (C:\Windows\system32\DRIVERS\61883.sys) -> FOUND

[services][ROGUE ST] HKLM\[...]\ControlSet002\Services\61883 (C:\Windows\system32\DRIVERS\61883.sys) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyPics (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyMusic (0) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Infection : Root.MBR ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: INTEL SSDSA2M080G2GC ATA Device +++++

--- User ---

[MBR] 6525717c47f37f7b1fc6a2e247aabd60

[bSP] b4027393bba01e48a2e16422fb5c271d : Xpaj MBR Code!

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 76317 Mo

User = LL1 ... OK!

User = LL2 ... OK!

+++++ PhysicalDrive1: SAMSUNG HD103UJ ATA Device +++++

--- User ---

[MBR] 3bc76023f3d493c60eb4a339b7f9b91d

[bSP] 16b0be6f9dd73c671624984853a4afeb : Windows XP MBR Code

Partition table:

0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 953867 Mo

User = LL1 ... OK!

User = LL2 ... OK!

+++++ PhysicalDrive2: ST3750640AS ATA Device +++++

--- User ---

[MBR] ea134ea6bfc0dbe086499efc739fd7cb

[bSP] aba6c4bb1f04355525f4bbc9325c8894 : Windows XP MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 715394 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 1465128960 | Size: 8 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1]_S_08112012_202758.txt >>

RKreport[1]_S_08112012_202758.txt

What should I do next ?

[MrCharlie]

Please read the directions carefully so you don't end up deleting something that is good!!

Please note that TDSSKiller can be run in safe mode if needed.

Here's a video that explains how to run it if needed:

Please download the latest version of TDSSKiller from here and save it to your Desktop.

• Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  
  
• Put a checkmark beside loaded modules.
  
  
• A reboot will be needed to apply the changes. Do it.
  
• TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  
• Then click on Change parameters in TDSSKiller.
  
• Check all boxes then click OK.
  
  
• Click the Start Scan button.
  
  
• The scan should take no longer than 2 minutes.
  
• If a suspicious object is detected, the default action will be Skip, click on Continue.
  
  Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.
  
• If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  
  Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  
• A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. There may be 3 logs > so post or attach all of them.
  
• Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.
  

Here's a summary of what to do if you would like to print it out:

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

~~~~~~~~~~~~~~~~~~~~

You can attach the logs if they're too long:

Bottom right corner of this page.

New window that comes up.

MrC

[kookcmoi]

Here are the logs of TDSSkiller:

(it cleaned the MBR and found 3 suspicious files that I skipped)

What to do next ?

(thx for the fast support)

TDSSKiller.2.8.15.0_08.11.2012_21.07.45_log.txt

TDSSKiller.2.8.15.0_08.11.2012_21.11.22_log.txt

TDSSKiller.2.8.15.0_08.11.2012_21.13.46_log.txt

[MrCharlie]

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

[kookcmoi]

Here is the combofix report:

What to do next ?

ComboFix.txt

[MrCharlie]

Looks Good.....

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

~~~~~~~~~~~~~~~~~

Please download AdwCleaner from here and save it on your Desktop.

1. Right-click on adwcleaner.exe and select Run As Administrator to launch the application.
   
2. Now click on the Search tab.
   
3. Please post the contents of the log-file created in your next post.
   

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

MrC

[kookcmoi]

Here are the MBAM and Adwcleaner logs:

What to do next ?

AdwCleanerR1.txt

mbam-log-2012-11-08 (21-52-59).txt

[MrCharlie]

You have some Babylon showing, lets get rid of it:

1. Please re-run AdwCleaner
   
2. Click on Delete button.
   
3. Confirm each time with OK if asked.
   
4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.
   

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

MrC

[kookcmoi]

here is the log file of adwcleaner after deleting babylon (the computer was rebooted by adwcleaner by the way):

# AdwCleaner v2.007 - Logfile created 11/08/2012 at 22:03:11

# Updated 06/11/2012 by Xplode

# Operating system : Windows 7 Ultimate Service Pack 1 (64 bits)

# User : Hugues - HUGUES-PC

# Boot Mode : Normal

# Running from : C:\Users\Hugues\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

Folder Deleted : C:\Program Files\Babylon

***** [Registry] *****

Key Deleted : HKCU\Software\APN PIP

Key Deleted : HKCU\Software\PIP

Key Deleted : HKCU\Software\Softonic

Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Babylon_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Babylon_RASMANCS

Key Deleted : HKLM\Software\PIP

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\dhkplhfnhceodhffomolpfigojocbpcb

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16421

[OK] Registry is clean.

*************************

AdwCleaner[R1].txt - [1166 octets] - [08/11/2012 21:54:18]

AdwCleaner[s1].txt - [1119 octets] - [08/11/2012 22:03:11]

########## EOF - C:\AdwCleaner[s1].txt - [1179 octets] ##########

[kookcmoi]

After running MBAM, it found again the malware.packer.gen !!! :

Malwarebytes Anti-Malware 1.65.1.1000

www.malwarebytes.org

Database version: v2012.11.08.10

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Hugues :: HUGUES-PC [administrator]

8/11/2012 22:36:19

mbam-log-2012-11-08 (22-36-19).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 202990

Time elapsed: 29 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 1

C:\Users\Hugues\AppData\Local\Temp\2C78.tmp (Malware.Packer.Gen) -> Quarantined and deleted successfully.

(end)

So it is still not removed after all the previous actions

[kookcmoi]

I rerun Roguekiller and deleted the registry entries it found. After that all problems solved.

Thanks for your swift support !! Thread can be closed now.

[LDTate]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

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