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CouponDropDown, impossible to remove?


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It's been about 5 or 6 days now that in-text advertising has been obnoxiously in my face on every single website.

I attached a screen shot of the issue. Please Note: I understand Giveaway of the Day supports some in-text advertising, but this is a constant thing, from Google Results to even the MBAM forum results.

My only Chrome extensions are AdBlock, FBPHOTOZOOM, Google Docs, and SafeBrowser. I have clicked Update Extensions now, and the list doesn't change.

I have scanned multiple times with MBAM as well as some other tools including TDSSKiller, System is clean. I have the professional version of MBAM installed and past few auto scan logs show nothing. Version 1.65.1.1000 DB Version v2012.11.08.03 / 282227

I have gone through my list of programs installed over the last week and nothing is out of the ordinary at all.

I have used Revo to try and select the Ad in hunter mode, but it only detects Chrome and not the Ad.

The website lists uninstall directions here -http://coupondropdown.com/uninstall.php but naturally they are useless. Have searched many other forums and each thread identical to my situation is a dead end.

Another screen shot.

post-77524-0-07384600-1352383939.jpg

post-77524-0-79481200-1352384537.jpg

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  • Staff

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

I need to get some reports to get a base to start from so I need you to run these programs first.

-DeFogger-

  • Please download
DeFogger to your desktop.
Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK

Do not re-enable these drivers until otherwise instructed.

-Security Check-

  • Download Security Check by screen317 from
here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-Download DDS-

  • Please download DDS from one of the links below and save it to your desktop:
    dds_scr.gif
    Download DDS and save it to your desktop
Link1
Link2
Link3
  • Double-Click on dds.scr and a command window will appear. This is normal.
  • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt

    [*]A window will open instructing you save & post the logs

    [*]Save the logs to a convenient place such as your desktop

    [*]Copy the contents of both logs & post in your next reply

information and logs

  • In your next post I need the following
  1. both reports from DDS
  2. report from security check
  3. let me know of any problems you may have had

Gringo

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Thanks for the reply Gringo.

I was able to fix the problem last night after reading up on a few things in relation to FBPHOTOZOOM extension. It turns out the Malware I was referring to actually can be removed by completely uninstalling this add on and re installing the latest version.

The adware seems to be able to attach its self to any chrome extension.

thanks again for the reply and willingness to help. Hopefully this post will help others.

Mike

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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