lman2 Posted November 8, 2012 ID:610603 Share Posted November 8, 2012 I just bought an old alienware computer that was running windows xp and had a bunch of viruses. It seems the previous owner didn't know what he was doing and deleted a lot of the main programs too because I couldn't access anything, such as the "uninstall programs" menu or "system properties" etc. I took it to my friend and he installed windows 7 and told me that should take care of all the problems. It seems to be running smoother. I just downloaded malwayrebytes on it. Should I also download tdsskiller and OTL on it too? Or does anyone know of any other antivirus/malware etc programs I should download on it? Any advice on how to get the best use out of this computer. I plan on using it mostly for gaming. I happen to be really bad with computer jargon so if anyone could give me as simple instructions as possible I would really appreciate it. =DP.S. By installing windows 7 did he erase any of the alienware software? Not sure if there is even such a thing (like I said bad with computers lol) but I don't have any install disks or anything like that so if it is missing that software anyone know how I could go about replacing it if its even necessary Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted November 8, 2012 Root Admin ID:610621 Share Posted November 8, 2012 If you think you are infected, here are the steps needed to get your computer cleaned....Please read the following so that you can begin the cleaning process:Don't use any temporary file cleaners unless requested - this can cause data loss and make recovery difficultYou have 3 Options that you can choose from as listed below: Option 1 —— Free Expert advice in the Malware Removal ForumOption 2 —— Paying customer -- Contact Support via emailOption 3 —— Premium, Fee-Based SupportOPTION 1As we don't deal with malware removal in the General Malwarebytes' Anti-Malware Forum, you need to start a topic in theMalware Removal forum so a qualified helper can help you fix any malware related problems or infections you may have.Please read and follow the directions here, skipping any steps you are unable to complete.After posting your new post, make sure under options, you select Follow this topic and choose Instantly,so that you're alerted when someone has replied to your post.NOTE: Please do not post back to (bump) your topic within the first 48 hours.Replying to your own posts changes the post count and helpers are looking for topics with zero replies.If you reply to your own post helpers may think that you're already being helped and thus overlook your post.If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.OrYou may send a Private Message to a Moderator asking for assistance.OPTION 2Alternatively, as a paying customer, you can contact the help desk hereOPTION 3If you would like to use our Malwarebytes Premium Consumer Services partner, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our Malwarebytes Premium Services support site. Please be patient, someone will assist you as soon as possible. Link to post Share on other sites More sharing options...
lman2 Posted November 8, 2012 Author ID:610634 Share Posted November 8, 2012 I just bought an old alienware computer that was running windows xp and had a bunch of viruses. It seems the previous owner didn't know what he was doing and deleted a lot of the main programs too because I couldn't access anything, such as the "uninstall programs" menu or "system properties" etc. I took it to my friend and he installed windows 7 and told me that should take care of all the problems. It seems to be running smoother. I just downloaded malwayrebytes on it. Should I also download tdsskiller and OTL on it too? Or does anyone know of any other antivirus/malware etc programs I should download on it? Any advice on how to get the best use out of this computer. I plan on using it mostly for gaming. I happen to be really bad with computer jargon so if anyone could give me as simple instructions as possible I would really appreciate it. =DP.S. By installing windows 7 did he erase any of the alienware software? Not sure if there is even such a thing (like I said bad with computers lol) but I don't have any install disks or anything like that so if it is missing that software anyone know how I could go about replacing it if its even necessary Link to post Share on other sites More sharing options...
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