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jeffce

jeffce

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Hi and Welcome!! :) My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

IMPORTANT NOTE : Please do not delete anything unless instructed to.

DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your system inoperable and could require a full reinstall of your OS losing all your programs and data.

Vista and Windows 7 users:

These tools MUST be run from the executable (.exe) every time you run them

with Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

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Please download aswMBR to your desktop.

  • Double click the aswMBR icon to run it.
  • Click the Scan button to start scan.
  • If you are asked to update the Avast Virus database please allow it to do so.
  • When it finishes, press the save log button, save the logfile to your desktop and attach its contents in your next reply.

aswmbrscan.jpg

Click the image to enlarge it

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Please download TDSSKiller

  • Double click TDSSKiller.exe
  • Press Start Scan
  • Do Not Attempt To Fix Anything Now. We just need to look over the report and be sure we are removing the correct
    items.
  • Attach the log in your next reply
    • A copy of the log will be saved automatically to the root of the drive (typically C:\)

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jeffce

jeffce

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Please download TDSSKiller

  • Double click TDSSKiller.exe
  • Press Start Scan
  • Do Not Attempt To Fix Anything Now. We just need to look over the report and be sure we are removing the correct
    items.
  • Attach the log in your next reply
    • A copy of the log will be saved automatically to the root of the drive (typically C:\)

----------

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jeffce

jeffce

Posted
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Download Combofix from the link below, and save it to your desktop.

Link

**Note: It is important that it is saved directly to your desktop**

If you get a message saying "Illegal operation attempted on a registry key that has been marked for deletion", please restart your computer.

--------------------------------------------------------------------

IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

--------------------------------------------------------------------

Right-Click and Run as Administrator on ComboFix.exe & follow the prompts.


  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt for further review.

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jeffce

jeffce

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  • Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the box below:

    ClearJavaCache::
    DDS::
    mStart Page = hxxp://searchfunmoods.com/?f=1&a=iron2&chnl=iron2&cd=2XzuyEtN2Y1L1Qzu0FtB0D0Fzy0A0EtC0FyB0AtB0Dzy0D0FtN0D0Tzu0CtBzzyBtN1L2XzutBtFtBtFtDtFtAyEyE&cr=2116472388
    uURLSearchHooks: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files (x86)\BitTorrentBar\prxtbBitT.dll
    mURLSearchHooks: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files (x86)\BitTorrentBar\prxtbBitT.dll
    BHO: Updater For Spam Free Search Bar: {20a0be68-8fd9-4539-8712-ce3d1c1fdfc6} - C:\Program Files (x86)\blekkotb\auxi\blekkoAu.dll
    BHO: Spam Free Search Bar: {26c9e18c-3717-4be1-a225-04e4471f5b6e} - C:\Program Files (x86)\blekkotb\blekkoDx.dll
    BHO: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files (x86)\BitTorrentBar\prxtbBitT.dll
    TB: BitTorrentBar Toolbar: {88C7F2AA-F93F-432C-8F0E-B7D85967A527} - C:\Program Files (x86)\BitTorrentBar\prxtbBitT.dll
    TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
    TB: Spam Free Search Bar: {26c9e18c-3717-4be1-a225-04e4471f5b6e} - C:\Program Files (x86)\blekkotb\blekkoDx.dll
    TB: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files (x86)\BitTorrentBar\prxtbBitT.dll
    x64-mStart Page = hxxp://searchfunmoods.com/?f=1&a=iron2&chnl=iron2&cd=2XzuyEtN2Y1L1Qzu0FtB0D0Fzy0A0EtC0FyB0AtB0Dzy0D0FtN0D0Tzu0CtBzzyBtN1L2XzutBtFtBtFtDtFtAyEyE&cr=2116472388
    File::
    C:\Windows\SysWow64\sho305F.tmp
    Firefox::
    FF - ProfilePath - C:\Users\Mom\AppData\Roaming\Mozilla\Firefox\Profiles\ogbocrdu.default\
    FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2790392&SearchSource=3&q={searchTerms}
    FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2790392&SearchSource=2&q=
    FF - plugin: C:\Users\Mom\AppData\Roaming\Mozilla\Firefox\Profiles\ogbocrdu.default\extensions\{88c7f2aa-f93f-432c-8f0e-b7d85967a527}\plugins\np-mswmp.dll
    FF - user.js: extensions.funmoods.hmpg - true
    FF - user.js: extensions.funmoods.hmpgUrl - hxxp://searchfunmoods.com/?f=1&a=iron2&chnl=iron2&cd=2XzuyEtN2Y1L1Qzu0FtB0D0Fzy0A0EtC0FyB0AtB0Dzy0D0FtN0D0Tzu0CtBzzyBtN1L2XzutBtFtBtFtDtFtAyEyE&cr=2116472388
    FF - user.js: extensions.funmoods.dfltSrch - true
    FF - user.js: extensions.funmoods.srchPrvdr - Search
    FF - user.js: extensions.funmoods.dnsErr - true
    FF - user.js: extensions.funmoods_i.newTab - true
    FF - user.js: extensions.funmoods.newTabUrl - hxxp://searchfunmoods.com/?f=2&a=iron2&chnl=iron2&cd=2XzuyEtN2Y1L1Qzu0FtB0D0Fzy0A0EtC0FyB0AtB0Dzy0D0FtN0D0Tzu0CtBzzyBtN1L2XzutBtFtBtFtDtFtAyEyE&cr=2116472388
    FF - user.js: extensions.funmoods.tlbrSrchUrl - hxxp://searchfunmoods.com/?f=3&a=iron2&chnl=iron2&cd=2XzuyEtN2Y1L1Qzu0FtB0D0Fzy0A0EtC0FyB0AtB0Dzy0D0FtN0D0Tzu0CtBzzyBtN1L2XzutBtFtBtFtDtFtAyEyE&cr=2116472388&q=
    FF - user.js: extensions.funmoods.id - F2DF9AE1F7A2D9DF
    FF - user.js: extensions.funmoods.instlDay - 15626
    FF - user.js: extensions.funmoods.vrsn - 1.5.23.22
    FF - user.js: extensions.funmoods.vrsni - 1.5.23.22
    FF - user.js: extensions.funmoods_i.vrsnTs - 1.5.23.2214:40:55
    FF - user.js: extensions.funmoods.prtnrId - funmoods
    FF - user.js: extensions.funmoods.prdct - funmoods
    FF - user.js: extensions.funmoods.aflt - iron2
    FF - user.js: extensions.funmoods_i.smplGrp - none
    FF - user.js: extensions.funmoods.tlbrId - base
    FF - user.js: extensions.funmoods.instlRef - iron2
    FF - user.js: extensions.funmoods.dfltLng -
    FF - user.js: extensions.funmoods.excTlbr - false
    FF - user.js: extensions.funmoods.autoRvrt - false
    FF - user.js: extensions.funmoods.envrmnt - production
    FF - user.js: extensions.funmoods.isdcmntcmplt - true
    FF - user.js: extensions.funmoods.mntrvrsn - 1.3.0
  • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.
    CFScriptB-4.gif
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix may request an update; please allow it.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you. Post the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.

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Please post the new ComboFix log and let me know how your system is running now. :)

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jeffce

jeffce

Posted
Posted

Ok good.....

I see that your Java software is out of date. Please go to Start >> Control Panel >> Programs and Features >> uninstall all versions of Java.

Now download and install the newest version from here >> http://java.com/en/download/index.jsp

-------------

Clear Java Cache

See this page for instructions on how to clear java's cache.

Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup)

  • Under Temporary Internet Files, click the Delete Files button.
  • There are three options in the window to clear the cache - Leave ALL 3 Checked

    • Downloaded Applets
      Downloaded Applications
      Other Files

    [*]Click OK on Delete Temporary Files Window

    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.

    [*]Click OK to leave the Java Control Panel.

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AdwCleaner

Please download AdwCleaner by Xplode onto your desktop.

  • Double click on AdwCleaner.exe to run the tool.
  • Click on Search.
  • A logfile will automatically open after the scan has finished.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[R1].txt as well.

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Malwarebytes

Please open Malwarebytes, update it and then run a Quick Scan. Save the log that is created for your next reply.

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ESET Online Scanner

Go here to run an online scannner from ESET. Windows Vista/Windows 7 users will need to right click on their Internet Explorer shortcut, and select Run as Administrator

  • Note: For browsers other than Internet Explorer, you will be prompted to download and install esetsmartinstaller_enu.exe. Click on the link and save the file to a convenient location. Double click on it to install and a new window will open. Follow the prompts.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text file..."
  • Save that text file on your desktop. Copy and paste the contents of that log as a reply to this topic.
  • Close the ESET online scan, and let me know how things are now.

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jeffce

jeffce

Posted
Posted

Hi,

AdwCleaner

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • You will be prompted to restart your computer. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

----------

  • Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the box below:

    ClearJavaCache::
    File::
    C:\Documents and Settings\All Users\Tarma Installer\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}\_Setupx.dll
    C:\Documents and Settings\All Users\Tarma Installer\{C049526F-B3EB-4151-9B11-B11F00F53A96}\_Setupx.dll
    C:\Documents and Settings\Mom\AppData\Roaming\Mozilla\Firefox\Profiles\ogbocrdu.default\extensions\plugin@yontoo.com\content\overlay.js
    C:\Program Files (x86)\Yontoo\YontooIEClient.dll
    C:\ProgramData\Tarma Installer\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}\_Setupx.dll
    C:\ProgramData\Tarma Installer\{C049526F-B3EB-4151-9B11-B11F00F53A96}\_Setupx.dll
    C:\Users\All Users\Tarma Installer\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}\_Setupx.dll
    C:\Users\All Users\Tarma Installer\{C049526F-B3EB-4151-9B11-B11F00F53A96}\_Setupx.dll
    C:\Users\Mom\AppData\Roaming\Mozilla\Firefox\Profiles\ogbocrdu.default\extensions\plugin@yontoo.com\content\overlay.js
  • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.
    CFScriptB-4.gif
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix may request an update; please allow it.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you. Post the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.

----------

Please post the new AdwCleaner log and ComboFix log.

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jeffce

jeffce

Posted
Posted
On restart, I had a prompt to update Adobe Flash. Should I?
Yes

--------

Also, Avira is offering a discount on their Premium product. What are your recommendations?
Well I have never used their premium product...only the free one.

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Are you have fun at your conference?
No....LOL the worst one I have been to. :D

When you get the ComboFix log post that too. :)

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lyricdancer

lyricdancer

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Posted

Things are running well. I'm noticing an increase in speed and that stupid toolbar at the bottom of FIrefox is finally gone. Hopefully BIng is gone too... hate that program.

My external hard drive has been inaccessible for some time now; don't know if it's a connected problem.

and my TWAIN source has disappeared for my scanner.

Are these related issues?

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