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Can't kill it

joedel263

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joedel263

joedel263

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My mother infected her computer (again..) but this one is driving me insane.. I've independantly run Malwarebytes, ad-aware, superantispyware, and AVG and I still can't kill it. They hit on three trojan backdoors, which got rid of the fake Windows Defender messages and hard disk error popups. I restored her desktop and un-hid every file on the computer and thought I was good. Not quite.. It's still got something that I can't find.. CPU usage is maxed but there's nothing running in task manager (explore.exe is showing the usage) it's also hitting the internet becasue I'm seeing network traffic, but I'm not using it. When I do open IE or Firefox it's redirecting clicked links through a paid search engine and spitting out more spam sites instead of where I want to go.

At this point, I gave up, I was going to dump the whole thing and run a restore on it. It's an HP Mini which doesn't have regular system restore. It comes with Roxio BackonTrack. I have the backup file on a flash drive. (only has a 16gig harddrive) It won't connect.. It's telling me it isn't formatted (it is, I've checked) I thought I'd be tricky, loaded it onto my network drive. it reads it there but Roxio tells me then it can't detect drive C.

I'm at a loss..

also, the how to on this forum asks to run dds . It won't.. freezes the computer. Below is a log from Hijackthis

any insight would be greatly appreciated.

Joe

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 9:43:56 AM, on 11/5/2012

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

c:\Program Files\Roxio\BackOnTrack\Instant Restore\BOTService.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

c:\program files\idt\wdm\STacSV.exe

C:\Program Files\SUPERAntiSpyware\SASCORE.EXE

c:\Program Files\Roxio\BackOnTrack\Disaster Recovery\SaibSVC.exe

C:\Program Files\Ad-Aware Antivirus\AdAwareService.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\IDT\WDM\sttray.exe

C:\WINDOWS\system32\AESTFltr.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\HP\HPBTWD.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\syncables\syncables desktop\Syncables.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

C:\Program Files\syncables\syncables desktop\jre\bin\javaw.exe

C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

C:\Documents and Settings\All Users\Application Data\Ad-Aware Browsing Protection\adawarebp.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\syncables\syncables desktop\MigoMapi.exe

C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\system32\taskmgr.exe

C:\WINDOWS\explorer.exe

C:\Documents and Settings\Donna\My Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files\MSN\Toolbar\3.0.0559.0\msneshellx.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files\MSN\Toolbar\3.0.0559.0\msneshellx.dll

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [sysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe

O4 - HKLM\..\Run: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg

O4 - HKLM\..\Run: [HP BTW Detect Program] C:\Program Files\HP\HPBTWD.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [HP Mobile Broadband] c:\SWsetup\HPQWWAN\HPMobileBroadband.exe /TrayMode

O4 - HKLM\..\Run: [syncables] C:\Program Files\syncables\syncables desktop\Syncables.exe

O4 - HKLM\..\Run: [Microsoft Default Manager] "c:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume

O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [Ad-Aware Browsing Protection] "C:\Documents and Settings\All Users\Application Data\Ad-Aware Browsing Protection\adawarebp.exe"

O4 - HKLM\..\Run: [Ad-Aware Antivirus] "C:\Program Files\Ad-Aware Antivirus\AdAwareLauncher" --windows-run

O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=NFVZOVgtTlNWVkwtTzRCWlEtUUlNQ0wtUVREQ0gtNElKTUg"&"inst=NzctNTQxNzM0NzEwLVhPMTArMTItTElDKzItRkwxMCsxLVNQMSsxLVNQMVRCKzEtU1VQKzQtU1AxUzQrMS1ERFQrMTE0NTItREQxMEYrMS1MU0QrMi1TVDEwRkFQUCsxLUYxME0xMkFOKzMtRjEwTTEyQSsxLUYxME0xMkFCKzEtVTEwKzEtRjEwTTEyQVRCTisxLUYxME0xMkIrMQ"&"prod=90"&"ver=10.0.1415

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Donna\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c

O4 - HKCU\..\Run: [MusicManager] "C:\Documents and Settings\Donna\Local Settings\Application Data\Programs\Google\MusicManager\MusicManager.exe"

O4 - HKCU\..\Run: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {BEA7310D-06C4-4339-A784-DC3804819809} (Photo Upload Plugin Class) - http://www.cvsphoto.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll (file missing)

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE

O23 - Service: Roxio SAIB Service (9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269) - Unknown owner - c:\Program Files\Roxio\BackOnTrack\Disaster Recovery\SaibSVC.exe

O23 - Service: Ad-Aware Service - Lavasoft Limited - C:\Program Files\Ad-Aware Antivirus\AdAwareService.exe

O23 - Service: BOTService - Sonic Solutions - c:\Program Files\Roxio\BackOnTrack\Instant Restore\BOTService.exe

O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: Norton Internet Security - Unknown owner - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe (file missing)

O23 - Service: PEVSystemStart - Unknown owner - C:\ComboFix\pev.3XE

O23 - Service: Ad-Aware (SBAMSvc) - GFI Software - C:\Program Files\Ad-Aware Antivirus\SBAMSvc.exe

O23 - Service: Audio Service (STacSV) - IDT, Inc. - c:\program files\idt\wdm\STacSV.exe

--

End of file - 8594 bytes

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MrCharlie

MrCharlie

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Welcome to the forum, please start at the link below:

http://forums.malwar...?showtopic=9573

Post back the 2 logs here.....DDS.txt and Attach.txt

<====><====><====><====><====><====><====><====>

Next.......

Please remove any usb or external drives from the computer before you run this scan!

Quit all running programs.

Please download and run RogueKiller to your desktop.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

MrC

------->Your topic will be closed if you haven't replied within 3 days!<--------

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joedel263

joedel263

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DDS will not complete. I've downloaded and attempted both versions of the file regularly and in safe mode. the both are causing the computer to completely lock up and I need to pull the battery in order to get it to do anything. (I let it sit for a half hour in hopes that it would get somewhere)

RogueKiller report in safe mode below, When I tried to run in regular mode it told me it wasn't a valid win32 application.

Thank you again.

RogueKiller V8.2.2 [11/03/2012] by Tigzy

mail: tigzyRK<at>gmail<dot>com

Feedback: http://www.geekstogo...13-roguekiller/

Website: http://tigzy.geeksto...roguekiller.php

Blog: http://tigzyrk.blogspot.com

Operating System: Windows XP (5.1.2600 Service Pack 3) 32 bits version

Started in : Safe mode with network support

User : Administrator [Admin rights]

Mode : Scan -- Date : 11/05/2012 16:43:00

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 2 ¤¤¤

[HJPOL] HKLM\[...]\System : DisableTaskMgr (0) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Infection : Root.MBR ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\WINDOWS\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: 16G SATA Flash Drive +++++

--- User ---

[MBR] f2e0fb1e94e6b10979e57133a3e77833

[bSP] 44af34bf80aacd4065657a6dc8994ac4 : Windows Vista MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 15381 Mo

User != LL1 ... KO!

--- LL1 ---

[MBR] 65fdcbc9b190cdfcd582f776948833e3

[bSP] 44af34bf80aacd4065657a6dc8994ac4 : Windows Vista MBR Code [possible maxSST in 1!]

Partition table:

0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 15381 Mo

1 - [ACTIVE] NTFS (0x17) [HIDDEN!] Offset (sectors): 31503465 | Size: 9 Mo

User != LL2 ... KO!

--- LL2 ---

[MBR] 65fdcbc9b190cdfcd582f776948833e3

[bSP] 44af34bf80aacd4065657a6dc8994ac4 : Windows Vista MBR Code [possible maxSST in 1!]

Partition table:

0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 15381 Mo

1 - [ACTIVE] NTFS (0x17) [HIDDEN!] Offset (sectors): 31503465 | Size: 9 Mo

Finished : << RKreport[1]_S_11052012_02d1643.txt >>

RKreport[1]_S_11052012_02d1643.txt

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joedel263

joedel263

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and here it is running in regular mode.. this has been fun..

RogueKiller V8.2.2 [11/03/2012] by Tigzy

mail: tigzyRK<at>gmail<dot>com

Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website: http://tigzy.geekstogo.com/roguekiller.php

Blog: http://tigzyrk.blogspot.com

Operating System: Windows XP (5.1.2600 Service Pack 3) 32 bits version

Started in : Normal mode

User : Donna [Admin rights]

Mode : Scan -- Date : 11/05/2012 17:05:25

¤¤¤ Bad processes : 2 ¤¤¤

[sUSP PATH] MusicManager.exe -- C:\Documents and Settings\Donna\Local Settings\Application Data\Programs\Google\MusicManager\MusicManager.exe -> KILLED [TermProc]

[HIDDEN] MusicManager.exe -- C:\Documents and Settings\Donna\Local Settings\Application Data\Programs\Google\MusicManager\MusicManager.exe -> KILLED [TermProc]

¤¤¤ Registry Entries : 19 ¤¤¤

[RUN][sUSP PATH] HKCU\[...]\Run : MusicManager ("C:\Documents and Settings\Donna\Local Settings\Application Data\Programs\Google\MusicManager\MusicManager.exe") -> FOUND

[RUN][sUSP PATH] HKUS\S-1-5-21-809702357-2279777151-394410970-1008[...]\Run : MusicManager ("C:\Documents and Settings\Donna\Local Settings\Application Data\Programs\Google\MusicManager\MusicManager.exe") -> FOUND

[HJPOL] HKCU\[...]\System : disableregistrytools (0) -> FOUND

[HJPOL] HKLM\[...]\System : DisableTaskMgr (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyComputer (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowSearch (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyDocs (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowRecentDocs (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowUser (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyPics (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyMusic (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowControlPanel (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowHelp (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowPrinters (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowRun (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowSetProgramAccessAndDefaults (0) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

[WALLP] HKCU\[...]\Desktop : Wallpaper (C:\Documents and Settings\Donna\Local Settings\Application Data\Microsoft\Wallpaper1.bmp) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ Infection : Root.MBR ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\WINDOWS\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: 16G SATA Flash Drive +++++

--- User ---

[MBR] f2e0fb1e94e6b10979e57133a3e77833

[bSP] 44af34bf80aacd4065657a6dc8994ac4 : Windows Vista MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 15381 Mo

User != LL1 ... KO!

--- LL1 ---

[MBR] 65fdcbc9b190cdfcd582f776948833e3

[bSP] 44af34bf80aacd4065657a6dc8994ac4 : Windows Vista MBR Code [possible maxSST in 1!]

Partition table:

0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 15381 Mo

1 - [ACTIVE] NTFS (0x17) [HIDDEN!] Offset (sectors): 31503465 | Size: 9 Mo

User != LL2 ... KO!

--- LL2 ---

[MBR] 65fdcbc9b190cdfcd582f776948833e3

[bSP] 44af34bf80aacd4065657a6dc8994ac4 : Windows Vista MBR Code [possible maxSST in 1!]

Partition table:

0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 15381 Mo

1 - [ACTIVE] NTFS (0x17) [HIDDEN!] Offset (sectors): 31503465 | Size: 9 Mo

Finished : << RKreport[1]_S_11052012_02d1705.txt >>

RKreport[1]_S_11052012_02d1705.txt

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MrCharlie

MrCharlie

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Please read the directions carefully so you don't end up deleting something that is good!!

Please note that TDSSKiller can be run in safe mode if needed.

Please download the latest version of TDSSKiller from here and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
    image000q.png
  • Put a checkmark beside loaded modules.
    2012081514h0118.png
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
    clip.jpg
  • Click the Start Scan button.
    19695967.jpg
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
    67776163.jpg
    Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
    Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    62117367.jpg
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. There may be 3 logs > so post or attach all of them.
  • Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

Here's a summary of what to do if you would like to print it out:

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

~~~~~~~~~~~~~~~~~~~~

You can attach the logs if they're too long:

Bottom right corner of this page.

more-reply-options.jpg

New window that comes up.

choose-files1.jpg

MrC

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joedel263

joedel263

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Reports are attached, one malware that I selected cure, and the rest skip.

as a side note, loading the forum right before downloading the new file caused a pretty creative FBI warning (computer is locked for downloading copyrighted material and if I have a webcam it's taken photos, with instructions to go to Walmart and buy a moneypak)

also, the auto restart caused the computer to lose wireless. I'm sure it's a simple fix, but I had to rummage for a network cable..

Thank you greatly.

TDSSKiller.2.8.7.0_05.11.2012_17.58.15_log.txtTDSSKiller.2.8.7.0_05.11.2012_17.52.14_log.txt

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MrCharlie

MrCharlie

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Run TDSSKiller again and choose Delete for this one only: (no need to check the Loaded Modules" box or post the log)

17:56:27.0828 3740 \Device\Harddisk0\DR0 ( TDSS File System ) - skipped by user

17:56:27.0828 3740 \Device\Harddisk0\DR0 ( TDSS File System ) - User select action: Skip

as a side note, loading the forum right before downloading the new file caused a pretty creative FBI warning (computer is locked for downloading copyrighted material and if I have a webcam it's taken photos, with instructions to go to Walmart and buy a moneypak)

That sounds like a separate virus infection

also, the auto restart caused the computer to lose wireless. I'm sure it's a simple fix, but I had to rummage for a network cable..

OK, I'm not sure what caused that....lets see how it is once you're clean.

~~~~~~~~~~~~~~~~~~

Reboot and run another scan with RogueKiller and post the new log. MrC

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joedel263

joedel263

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17:56:27.0828 3740 \Device\Harddisk0\DR0 ( TDSS File System ) - skipped by user

17:56:27.0828 3740 \Device\Harddisk0\DR0 ( TDSS File System ) - User select action: Skip

no longer appears on the list. thinking about it I may have run the original in safe mode which I'll try now. The only thing I've done to the computer since then is reset tcp/ip which restored wireless.

RogueKiller output below

as always, Thank You

RogueKiller V8.2.2 [11/03/2012] by Tigzy

mail: tigzyRK<at>gmail<dot>com

Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website: http://tigzy.geekstogo.com/roguekiller.php

Blog: http://tigzyrk.blogspot.com

Operating System: Windows XP (5.1.2600 Service Pack 3) 32 bits version

Started in : Normal mode

User : Donna [Admin rights]

Mode : Scan -- Date : 11/05/2012 18:57:13

¤¤¤ Bad processes : 1 ¤¤¤

[sUSP PATH] MusicManager.exe -- C:\Documents and Settings\Donna\Local Settings\Application Data\Programs\Google\MusicManager\MusicManager.exe -> KILLED [TermProc]

¤¤¤ Registry Entries : 19 ¤¤¤

[RUN][sUSP PATH] HKCU\[...]\Run : MusicManager ("C:\Documents and Settings\Donna\Local Settings\Application Data\Programs\Google\MusicManager\MusicManager.exe") -> FOUND

[RUN][sUSP PATH] HKUS\S-1-5-21-809702357-2279777151-394410970-1008[...]\Run : MusicManager ("C:\Documents and Settings\Donna\Local Settings\Application Data\Programs\Google\MusicManager\MusicManager.exe") -> FOUND

[HJPOL] HKCU\[...]\System : disableregistrytools (0) -> FOUND

[HJPOL] HKLM\[...]\System : DisableTaskMgr (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyComputer (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowSearch (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyDocs (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowRecentDocs (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowUser (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyPics (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyMusic (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowControlPanel (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowHelp (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowPrinters (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowRun (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowSetProgramAccessAndDefaults (0) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

[WALLP] HKCU\[...]\Desktop : Wallpaper (C:\Documents and Settings\Donna\Local Settings\Application Data\Microsoft\Wallpaper1.bmp) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\WINDOWS\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: 16G SATA Flash Drive +++++

--- User ---

[MBR] f2e0fb1e94e6b10979e57133a3e77833

[bSP] 44af34bf80aacd4065657a6dc8994ac4 : Windows Vista MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 15381 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[3]_S_11052012_02d1857.txt >>

RKreport[1]_S_11052012_02d1705.txt ; RKreport[2]_S_11052012_02d1707.txt ; RKreport[3]_S_11052012_02d1857.txt

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MrCharlie

MrCharlie

Posted
Posted

Looks Good.................

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingc...to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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MrCharlie

MrCharlie

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Using ComboFix......

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the quotebox below into it:

4. If ComboFix wants to update.....please allow it to.

File::

c:\windows\sncvryba.exe

Folder::

c:\documents and settings\All Users\Application Data\rimtfzpougbemza

Registry::

ClearJavaCache::

Save this as CFScript.txt, in the same location as ComboFix.exe

CFScript.gif

Refering to the picture above, drag CFScript into ComboFix.exe

CAUTION: Do not mouse-click ComboFix while it is running. It may cause it to stall.

After reboot, (in case it asks to reboot)......

Please provide the contents of the ComboFix log (C:\ComboFix.txt) in your next reply.

MrC

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MrCharlie

MrCharlie

Posted
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Please delete this file:

c:\windows\sncvryba.exe

~~~~~~~~~~~~~~~~~~

Download aswMBR to your desktop.

http://public.avast....erek/aswMBR.exe

Double click the aswMBR.exe to run it.

If you see this question: Would you like to download latest Avast! virus definitions?" say "NO".

Click the "Scan" button to start scan.

On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

Please zip it up and attach it to your next post.

~~~~~~~~~~~~~~~~~~~

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

MrC

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MrCharlie

MrCharlie

Posted
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Yes we killer it.

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

MrC

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MrCharlie

MrCharlie

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It should just pop-up when the program is done running.

Try it in safe mode.

If that doesn't work, install this program to determine which programs are out of date.

(Out dated programs on the system are vulnerable to malware)

http://www.bleepingcomputer.com/tutorials/detect-vulnerable-programs-with-secunia-psi/

MrC

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joedel263

joedel263

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Notepad ++ was set as default .txt program and the plugin needed to get the data from the log was corrupt..

Results of screen317's Security Check version 0.99.54

Windows XP Service Pack 3 x86

Internet Explorer 8

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Disabled!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.65.1.1000

Java 6 Update 11

Java version out of Date!

Adobe Flash Player 11.5.502.110

Adobe Reader 9 Adobe Reader out of Date!

````````Process Check: objlist.exe by Laurent````````

`````````````````System Health check`````````````````

Total Fragmentation on Drive C:: 29% Defragment your hard drive soon! (Do NOT defrag if SSD!)

````````````````````End of Log``````````````````````

Secunia was fun, caused the computer to freeze because it was trying to update everything at once (it's just a netbook only a gig of ram) I uninstalled and have been working on manually updating the programs it listed. (Adobe Reader - mentioned above - was up to date according to the program when that was program run, I uninstalled and will fix later) Somehow my mother figured out how to turn off windows update, 60 updates not installed, it's running now and they're slowly all failing..

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MrCharlie

MrCharlie

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OK >>>>>>>

Java™ 6 Update 11 <----uninstall from add/remove programs

Java version out of Date! <-------Download and install the latest version from Here

Adobe Flash Player 11.5.502.110

Adobe Reader 9 Adobe Reader out of Date! <---please check for an update

You have out dated programs on the system which are vulnerable to malware.

Please update or uninstall them

Info on doing that can be found in my Preventive Maintenance

~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, etc....

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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joedel263

joedel263

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I had to come to work again (yay snowstorm!) Left it installing the last few windows updates. I goofed on the combofix uninstall and it ran it instead. It gave me the same message about rootkit.zeroaccess. Is this normal? Should I just run a disaster recovery with Roxio now that I can?

Thank you again for all your help, I cant tell you how much easier it has made this!

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