uyematsu Posted November 5, 2012 ID:609690 Share Posted November 5, 2012 I've never had to make a post on any forum before and usually refer to the self help sections, but what is going on right now is beyond me.I think it all began when I got Diablo 3, my account got 'hacked' and I lost all my gear. I didn't really care and allowed my blizzard account to become locked due to the security issues. I figured that since I had no interest in playing any game by blizzard anymore, I shouldn't have any problems. (on a side note, a guy from china added me and some other diablo players, none that I know. I suspect this person to be the culprit, though what can I do?) Guild Wars 2 came out, which I purchased and only played in beta. When the game was released I found that my account here had also been compromised. Someone was/is possibly still using my account. I don't really care about that account either, though I find it all very irritating.Somewhat recently my email started sending out spam emails and I thought maybe I just needed to change my passwords, which I have done, and it seems to have cured that problem.Now the letter keys on my keyboard aren't working, but only when I'm gaming. It works during all other times, and I read somewhere that there might be a keylogger on my computer (yes I've switched out my keyboards). I've searched and scanned and done everything but nothing is turning up. I haven't had any security breaches to speak of but I'm worried. Also my task manager doesn't display the running programs in the applications tab, though processes seems to be working fine.Can someone help me please and save me the work of reformatting my computer?Signed,Irritated Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted November 5, 2012 Root Admin ID:609695 Share Posted November 5, 2012 Hello and welcome to MalwarebytesIf you think you are infected, here are the steps needed to get your computer cleaned....Please read the following so that you can begin the cleaning process:Don't use any temporary file cleaners unless requested - this can cause data loss and make recovery difficultYou have 3 Options that you can choose from as listed below: Option 1 —— Free Expert advice in the Malware Removal ForumOption 2 —— Paying customer -- Contact Support via emailOption 3 —— Premium, Fee-Based SupportOPTION 1As we don't deal with malware removal in the General Malwarebytes' Anti-Malware Forum, you need to start a topic in theMalware Removal forum so a qualified helper can help you fix any malware related problems or infections you may have.Please read and follow the directions here, skipping any steps you are unable to complete.After posting your new post, make sure under options, you select Follow this topic and choose Instantly,so that you're alerted when someone has replied to your post.NOTE: Please do not post back to (bump) your topic within the first 48 hours.Replying to your own posts changes the post count and helpers are looking for topics with zero replies.If you reply to your own post helpers may think that you're already being helped and thus overlook your post.If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.OrYou may send a Private Message to a Moderator asking for assistance.OPTION 2Alternatively, as a paying customer, you can contact the help desk hereOPTION 3If you would like to use our Malwarebytes Premium Consumer Services partner, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our Malwarebytes Premium Services support site. Please be patient, someone will assist you as soon as possible. Link to post Share on other sites More sharing options...
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