c:\Windows\svchost.exe can't restart computer

lman2 · November 4, 2012

For the past couple of months my laptop has been acting weird. Everytime I try to update my laptop it either won't allow me too saying the updates failed "code FFFFFFFE". I recently downloaded malwarebytes and when I run a scan it says it found two problems, those being the svchost.exe file. When I try to remove them it says my laptop needs to be restarted for it to remove them. Only problem is for the last couple of months whenever I have tried to restart my laptop it will shut itself down but on starting back up it freezes on the hp screen where it says press esc for more options. I cannot do anything once it freezes on that screen so I just turn the power off and turn it back on. Im no computer genius but I'm sure this is not a good thing. I don't know what to do. Almost every solution I have seen requires me to restart my computer but that is not an option since it always freezes when I try to restart. It also occasionally freezes once I login, as well as the occasional random blue screen. I'm sure that the svchost.exe file has something to do with it, but wouldn't be suprised if there was an other underlying issue. I have searched for help for months. Any advice? Thanks for taking the time to read this, any help would be greatly appreciated as I don't have enough money to replace this laptop.

TheDarkKnight · November 4, 2012

:welcome: I am TheDarkKnight and will be assisting you. Please ask questions if anything is unclear.

Please follow these instructions to run ComboFix.exe. Please visit this webpage for download links and instructions for running this tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix (CF).

Please go here to see a list of programs that need to be disabled.

**Note: Do not mouseclick ComboFix's window while it's running. That may cause it to stall.**

**Note 2: If you get a message saying "Illegal operation attempted on a registry key that has been marked for deletion", please restart your computer.**

Please include the C:\ComboFix.txt in your next reply for further review.

=====

Also, please download to your Desktop:

TDSSKiller.zip from here and extract it (right click on it => "Extract here").

>>> TDSSKiller: Double-click on TDSSKiller.exe to run the application.

Click on the Start Scan button and wait for the scan and disinfection process to be over.
If an infected file is detected, the default action will be Cure. Instead, choose SKIP, then click on Continue
If a suspicious file is detected, the default action will be Skip, click on Continue
If you are asked to reboot the computer to complete the process, click on the Reboot Now button. A report will be automatically saved at the root of the System drive ((usually C:\) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt" (for example, C:\TDSSKiller.2.2.0_20.12.2009_15.31.43_log.txt). Please copy and paste the contents of that file here.

=====

Please post the contents of ComboFix.txt. and the log from TDSSKiller in your reply.

lman2 · November 4, 2012

Thank you for your speedy reply. In your reply you said I may need to restart my computer, but as I said restarting my computer does no good. Whenever I have tried to fix it and a solution involved restarting it has never worked because it will freeze up on restart. Should I try anyway? As I said before I'm not exactly computer savy so please try to refrain from using terms I may not understand, the more basic the instruction the better. Also do you know about how long this process would take, id hate to start it and then have to cancel in the middle of it. Thanks again for your help. =D

TheDarkKnight · November 4, 2012

Hey Iman2.

Please try running both tools, and if you can avoid restarting then please do so.

If ComboFix and TDSSKiller can identify the issue then it shouldn't take too long.

lman2 · November 7, 2012

Ok so I disabled my firewall and malwarebytes and then downloaded and ran Combofix, it said it was scanning, then it completed stages 1,2, and 3 but then the blue screen came on. Usually when the blue screen comes up it immediately tries to restart itself but never does cause as I said it freezes on restart. Yet this time it froze up on the blue screen so I had to just hit the power button to turn it off. I didn't even try to download the tdskiller cause you said it would probably ask me to reboot and as I said, that wont happen. Not sure what to do now...

TheDarkKnight · November 7, 2012

Hello Iman2,

OK. Please try this instead.

Download OTL.exe by OldTimer to your Desktop.

Close all windows and double click OTL.exe.
In the "Custom Scans/Fixes" window (under the light green bar) paste the following in bold:

netsvcs
drivers32
%SYSTEMDRIVE%\*.*
%systemroot%\*. /mp /s
CREATERESTOREPOINT
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
Click Run Scan and let the program run uninterrupted.
When the scan completes, it will open two Notepad windows. OTL.txt and Extras.txt. These are saved in the same location as OTL. Post both logs in this thread.
You may need to use two posts to get it all.

lman2 · November 7, 2012

Ok, so I ran the scan and got the logs. Not sure if this matters, but on the right side of the scanner where it said "file age" it was only selected at 30 days.Is that ok, or should I have had it scan files older than that? Anyways here are the logs I have so far,ill put them in two different posts

lman2 · November 7, 2012

OTL Extras logfile created on: 11/7/2012 1:17:24 AM - Run 1

OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Louis\Desktop

64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation

Internet Explorer (Version = 9.0.8112.16421)

Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.75 Gb Total Physical Memory | 2.41 Gb Available Physical Memory | 64.46% Memory free

7.49 Gb Paging File | 5.82 Gb Available in Paging File | 77.76% Paging File free

Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)

Drive C: | 445.80 Gb Total Space | 284.14 Gb Free Space | 63.74% Space Free | Partition Type: NTFS

Drive D: | 19.66 Gb Total Space | 2.86 Gb Free Space | 14.53% Space Free | Partition Type: NTFS

Drive E: | 3.89 Gb Total Space | 0.00 Gb Free Space | 0.00% Space Free | Partition Type: UDF

Drive F: | 99.02 Mb Total Space | 88.88 Mb Free Space | 89.76% Space Free | Partition Type: FAT32

Drive G: | 7.60 Gb Total Space | 0.00 Gb Free Space | 0.01% Space Free | Partition Type: FAT32

Computer Name: LOUIS-HP | User Name: Louis | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans

Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========

========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]

.html [@ = FirefoxHTML] -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]

batfile [open] -- "%1" %*

cmdfile [open] -- "%1" %*

comfile [open] -- "%1" %*

exefile [open] -- "%1" %*

helpfile [open] -- Reg Error: Key error.

inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)

InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)

InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)

piffile [open] -- "%1" %*

regfile [merge] -- Reg Error: Key error.

scrfile [config] -- "%1"

scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l

scrfile [open] -- "%1" /S

txtfile [edit] -- Reg Error: Key error.

Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1

Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)

Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Folder [explore] -- Reg Error: Value error.

Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]

batfile [open] -- "%1" %*

cmdfile [open] -- "%1" %*

comfile [open] -- "%1" %*

cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)

exefile [open] -- "%1" %*

helpfile [open] -- Reg Error: Key error.

inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)

piffile [open] -- "%1" %*

regfile [merge] -- Reg Error: Key error.

scrfile [config] -- "%1"

scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l

scrfile [open] -- "%1" /S

txtfile [edit] -- Reg Error: Key error.

Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1

Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)

Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Folder [explore] -- Reg Error: Value error.

Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]

"AntiVirusOverride" = 0

"AntiSpywareOverride" = 0

"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]

"DisableSR" = 0

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

"DisableNotifications" = 0

"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]

"DisableNotifications" = 0

"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]

"DisableNotifications" = 0

"EnableFirewall" = 0

========== Authorized Applications List ==========

========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]

"{017DC992-1E01-4B20-A6E4-5A7C11B7EC82}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |

"{0711DC59-D873-4041-8562-53632FC65A4E}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |

"{074D1759-7202-48A1-841D-1AACDEAFA102}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |

"{147BC4F5-48F6-4263-8FE6-7EEF1BA0A7D3}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |

"{1C5D859A-8B93-42A3-97C4-1235CAE30A21}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |

"{28EDA110-95A9-48EB-927C-830FCADE8175}" = lport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |

"{313A4857-D558-4E73-8BA0-0890EF418376}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |

"{32D61884-A0DD-44B6-A0DC-FE26E74B6FD8}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |

"{34F26717-B593-49E0-B13B-2A239ED3656F}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |

"{39D2FB1B-9328-4CE4-9648-074C1581B677}" = rport=10243 | protocol=6 | dir=out | app=system |

"{3F7C0FB4-390A-4A20-91BF-2B83DE89BE6E}" = lport=10244 | protocol=6 | dir=in | app=system |

"{5123830D-78DB-4AE9-B5D7-A866098F816F}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |

"{51F4A67D-6CCF-4918-82FE-E457B88857B5}" = rport=445 | protocol=6 | dir=out | app=system |

"{52A325D9-C6E4-472E-A29F-4B5AB4681722}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |

"{566F1AE5-EBD3-4580-9035-E1F7A3AA1218}" = rport=137 | protocol=17 | dir=out | app=system |

"{56F40FFF-FAAF-4C30-A13E-93097EA8D6D0}" = lport=2869 | protocol=6 | dir=in | app=system |

"{5943E1E7-3D84-4526-AD4F-FF41B476AC12}" = lport=7777 | protocol=17 | dir=in | app=%systemroot%\ehome\ehshell.exe |

"{5D7F5138-8FE8-40F4-8E2A-D8ABEF856980}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |

"{5E140AC3-2E48-411C-908B-4DFBE4E76383}" = lport=2869 | protocol=6 | dir=in | app=system |

"{6540AF16-D57F-4A6F-8872-2B3EF19DF2E1}" = lport=3390 | protocol=6 | dir=in | app=system |

"{660D1CAA-3DB8-4050-AB20-8D292B47DC69}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |

"{66664D1A-A99B-417F-9490-8A1D8074FCA2}" = lport=139 | protocol=6 | dir=in | app=system |

"{6871B833-A02B-4E4D-9102-C8A3EF5F9ED1}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |

"{6E4900A2-00C4-4BD8-AF90-860292E0CB0F}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |

"{718A6631-632B-405C-AAB7-67FC579786D4}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) |

"{78EDFC03-A61B-41A2-A458-79222360B769}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |

"{78F798FB-69D3-49B7-82D2-A3D817833A20}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |

"{7A41A0B2-960B-4FCD-8F15-1D8D1130CD91}" = lport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |

"{7C5DA828-C74C-41F5-8B95-303CDA11E140}" = lport=554 | protocol=6 | dir=in | app=%systemroot%\ehome\ehshell.exe |

"{7E15EE67-B803-4C53-8C32-FC5248508E21}" = lport=138 | protocol=17 | dir=in | app=system |

"{84B74441-B429-428D-9AAD-25C8B60E6D9B}" = rport=80 | protocol=6 | dir=out | app=c:\program files (x86)\common files\intuit\update service v4\intuitupdater.exe |

"{8992BCE9-B170-44C7-85BE-BA2C2E360728}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |

"{8C25DDF9-E9BC-4CA1-B5C5-777DA3CC8908}" = rport=139 | protocol=6 | dir=out | app=system |

"{9E0706CB-2144-45F1-A4BD-138229B9BEBE}" = lport=6004 | protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\outlook.exe |

"{A26005A6-0FCD-4FE4-A41C-163ECD8C2FFB}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |

"{A8D7800F-E76B-4B9D-B648-BFF18C377C1F}" = lport=137 | protocol=17 | dir=in | app=system |

"{AC04BB92-C131-4708-BB4A-3CA2BC51F75F}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |

"{AE90F12C-96EB-49BA-A8CD-7CE6781BDB92}" = lport=10244 | protocol=6 | dir=in | app=system |

"{B0C24DF9-BCBF-4647-8A3D-AD375F4C0D40}" = lport=10243 | protocol=6 | dir=in | app=system |

"{B8B9AFD1-7BD6-430E-8C9E-03B080E0C467}" = lport=445 | protocol=6 | dir=in | app=system |

"{B8ED9C5D-A40B-4501-A54C-9F1D85EC4854}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |

"{B9361806-7975-4466-B7E7-2A8B0067F024}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) |

"{B939F6F7-A316-4CBD-9C74-8163C7474D8B}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |

"{BC0301F7-9686-4C51-8A71-482202E9C89F}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |

"{C0B961EE-A836-483D-BE95-5A0E8192645B}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |

"{D1A8AC01-C5EE-47C0-B303-2A4011B66BB8}" = lport=7777 | protocol=17 | dir=in | app=%systemroot%\ehome\ehshell.exe |

"{D6A7AB3A-B374-4481-8E8D-D4281F84E936}" = lport=2869 | protocol=6 | dir=in | app=system |

"{D952D781-DF1F-43E5-9EB5-73ECBF10960A}" = lport=554 | protocol=6 | dir=in | app=%systemroot%\ehome\ehshell.exe |

"{E139FC5B-07A1-4FA2-B414-7CE5019CE2F8}" = rport=80 | protocol=6 | dir=out | app=c:\program files (x86)\common files\intuit\update service v4\intuitupdateservice.exe |

"{E45222E0-16C9-4A99-8A63-26363860D06D}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |

"{FB27A09F-D2CA-42FD-A596-1954CD29D786}" = lport=445 | protocol=6 | dir=in | app=system |

"{FE2BB376-38D8-4475-834F-FFA4C4691701}" = rport=138 | protocol=17 | dir=out | app=system |

"{FE59F810-5E2A-435C-88D7-4EF6F20DD7DC}" = lport=3390 | protocol=6 | dir=in | app=system |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]

"{04B01D2A-CEEB-4B2E-87A7-9B1685C1974C}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |

"{0A47B230-D6E6-4723-951C-31E195D4AAC8}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office14\onenote.exe |

"{0AD14557-66F2-46CA-9465-A7CEE27395A1}" = protocol=6 | dir=out | app=%systemroot%\ehome\ehshell.exe |

"{0ADCDD67-C44A-46C8-B56B-B66600CFBE2B}" = protocol=17 | dir=in | app=c:\programdata\battle.net\agent\agent.1363\agent.exe |

"{13703457-9910-4CFB-A73A-825C638C1BA5}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |

"{13AD54C1-BCEC-49CD-B2D7-7C7AA7DBB8CA}" = protocol=6 | dir=out | app=%systemroot%\ehome\mcrmgr.exe |

"{1561155B-0037-4700-8867-6953E721CCCF}" = protocol=6 | dir=out | svc=mcx2svc | app=%systemroot%\system32\svchost.exe |

"{18A7B22B-D348-44ED-9993-4DD6C8D99808}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\kernel\clml\clmlsvc.exe |

"{1F987303-B0E6-4C45-88E1-F34769401296}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe |

"{237D6ED7-472B-41FF-BEEE-AB15B0F8E597}" = protocol=6 | dir=in | app=c:\programdata\battle.net\agent\agent.1363\agent.exe |

"{2A17F185-D980-4542-A325-B30A6339452B}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |

"{2A56F978-E20F-4A7D-8F77-5D5BFFC35DCF}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |

"{3001E19E-1D7A-41F9-8015-71033E235F9A}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |

"{3277918D-48F1-41E7-8540-29BA528313DC}" = protocol=17 | dir=in | app=c:\program files (x86)\hewlett-packard\mediasmart\cinemanow\cinemanow.exe |

"{3D5DD04C-036F-4E5F-8493-B755DDDC134B}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe |

"{3F29C488-4B59-446C-A0C7-1772F6541BE5}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |

"{421235A6-03A0-4346-9104-1ABFD343BD44}" = dir=in | app=c:\program files (x86)\hewlett-packard\touchsmart\music\hptouchsmartmusic.exe |

"{43728195-5800-4EF1-AEF2-F97B066D080F}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |

"{5301DF11-867C-4A4D-9871-442E019EB748}" = protocol=6 | dir=in | app=c:\programdata\battle.net\agent\agent.1040\agent.exe |

"{57FB5B87-7426-4291-8608-9D7C9D448698}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\hptouchsmartphoto.exe |

"{5D6A6B98-1F9A-4F9B-A0D8-221204A5F823}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |

"{5FCC2524-FFEE-4147-B84A-B3AE7617729C}" = protocol=6 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |

"{60A315AC-EE62-43E4-AEA0-E835C5B09395}" = protocol=6 | dir=out | svc=fdphost | app=%systemroot%\system32\svchost.exe |

"{62685AA2-136B-456A-9E52-1ED8187618EC}" = protocol=17 | dir=out | app=%systemroot%\ehome\ehshell.exe |

"{67CE29DF-2E98-47AA-A2D6-1AF0A414099A}" = dir=in | app=c:\program files (x86)\hewlett-packard\mediasmart\photo\hpmediasmartphoto.exe |

"{6D45897D-AF40-4F91-A0D3-26532801C422}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |

"{7EB9E8C8-028C-45A3-8C96-1FB5877D6D71}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\hptouchsmartvideo.exe |

"{8B506222-6E42-4EEA-98D4-D179A3D547EE}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |

"{8CD8D5DE-7FC8-4C96-B6F6-2278A873D87C}" = protocol=6 | dir=in | app=c:\program files (x86)\hewlett-packard\mediasmart\cinemanow\cinemanow.exe |

"{8F618C08-0BE6-40C1-9E3C-CE29D3ACBFDB}" = dir=in | app=c:\program files (x86)\cyberlink\powerdirector\pdr8.exe |

"{91FC623E-F5F6-462E-AA4B-6688E18785B7}" = protocol=6 | dir=out | app=%systemroot%\ehome\mcx2prov.exe |

"{94CFFA55-092D-4361-9AB5-470ABD9A5FD5}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |

"{978C5423-CBD3-4ED7-A765-CF538C7F6675}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |

"{99E24E69-EB42-40A2-82BE-C7B2C4611DFA}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |

"{9A209952-F339-477D-B00B-C1171F9AED69}" = protocol=6 | dir=out | app=%systemroot%\ehome\mcrmgr.exe |

"{9A4CC89C-F1D0-4FE2-9F6F-EBFA453818F4}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |

"{9A6C43AF-0F5E-41B4-B2C4-6F05A92B9F35}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |

"{A30F0D69-12F6-4309-8DC1-DA76EA61C633}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |

"{A6BCC675-2899-4D02-82C4-CCB127C4C65B}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |

"{AA8F5B20-138F-45C3-B799-495461F278BF}" = protocol=6 | dir=out | svc=mcx2svc | app=%systemroot%\system32\svchost.exe |

"{AF128D1D-8EB7-48C9-B22A-D74432EFD2CE}" = protocol=6 | dir=out | app=system |

"{B00148B3-83B5-45CC-BE6B-A62B1A0387B8}" = protocol=6 | dir=out | app=%systemroot%\ehome\mcx2prov.exe |

"{B04BFF3C-F46C-40E9-A0CB-D5A492650A57}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\hptouchsmartmusic.exe |

"{B14D2AAC-695E-4F0C-8F4C-1847F1B512BA}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |

"{B639A1EF-18BF-4ABC-A6E4-92E5AC87F057}" = protocol=17 | dir=in | app=c:\programdata\battle.net\agent\agent.1040\agent.exe |

"{BB3E9EB7-956A-4C01-BBFF-E259BF8B3CA6}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |

"{BCD6745C-D6B5-4DB3-9622-94B455A87241}" = dir=in | app=c:\program files (x86)\itunes\itunes.exe |

"{BDC03E2A-337F-43C6-AD69-39807644E5FB}" = protocol=6 | dir=out | svc=fdphost | app=%systemroot%\system32\svchost.exe |

"{C3F4C5D3-1C3F-4A3B-9F87-9572BE59391A}" = dir=in | app=c:\program files (x86)\hewlett-packard\mediasmart\video\hpmediasmartvideo.exe |

"{C5BE0AE7-AA65-4DAB-AE34-2ECE8C8DA5BB}" = protocol=17 | dir=out | app=%systemroot%\ehome\ehshell.exe |

"{C69AD06F-999D-4724-A37F-3DA32D001F33}" = protocol=17 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |

"{C7755E37-B7C6-4654-B596-32E384C8CE71}" = dir=in | app=c:\program files (x86)\common files\apple\apple application support\webkit2webprocess.exe |

"{CAAE139C-815C-4D59-9544-D83586D2FC35}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\hpdvdsmart.exe |

"{CD84EF7F-0ED4-43B9-B618-035D18E2CF30}" = protocol=17 | dir=in | app=c:\program files (x86)\frostwire\frostwire.exe |

"{D7959424-1533-410B-8651-4EFFF63A8D03}" = protocol=6 | dir=out | app=%systemroot%\ehome\ehshell.exe |

"{DA7BE0AC-7B22-4758-AEAF-C8A5D0C01A40}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\tsmagent.exe |

"{EA147B79-E41E-4638-8BA3-DD8E722BC236}" = dir=in | app=c:\program files (x86)\windows live\sync\windowslivesync.exe |

"{F09F92F1-A70F-4C80-8BC7-0BA5BF3AD40D}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |

"{F2FFF278-64F5-45F4-AE9C-3EBD59C564E2}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |

"{F622007B-B1BB-4666-9F9F-AC3056943672}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\onenote.exe |

"{F7E1E581-28AF-4FA8-8A29-CA85D80F82D2}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |

"{FB46CC9A-8304-44D6-8A37-D78FC6A29B5A}" = protocol=6 | dir=in | app=c:\program files (x86)\frostwire\frostwire.exe |

"TCP Query User{22BB9AD4-FE81-40E5-9A08-3E80DB0CAB4C}C:\program files (x86)\verizon\verizon media manager\release\verizon media manager.exe" = protocol=6 | dir=in | app=c:\program files (x86)\verizon\verizon media manager\release\verizon media manager.exe |

"UDP Query User{0F0C251C-B0D7-464F-A1C8-63C1A0269937}C:\program files (x86)\verizon\verizon media manager\release\verizon media manager.exe" = protocol=17 | dir=in | app=c:\program files (x86)\verizon\verizon media manager\release\verizon media manager.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]

"{027E5FAB-1476-4C59-AAB4-32EF28520399}" = Windows Live Language Selector

"{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)

"{1493B2AE-0261-47D2-B1AA-F4DAD0F6C48B}" = iTunes

"{1ACC8FFB-9D84-4C05-A4DE-D28A9BC91698}" = Windows Live ID Sign-in Assistant

"{26A24AE4-039D-4CA4-87B4-2F86416020FF}" = Java 6 Update 20 (64-bit)

"{28FA742C-DC52-9804-7116-E198E0AEFAE4}" = ATI Catalyst Install Manager

"{299625B9-6C69-462C-9CEA-8E06D878B1C5}" = HP 3D DriveGuard

"{2D7B64F7-E9A3-C49B-9CEA-C4FE05F887E9}" = ccc-utility64

"{4B4E2FA2-3B1E-4147-99DB-5033981D8C2F}" = HP MediaSmart Movies and TV

"{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

"{4BC310C4-B898-46E2-B5FB-B85A30AA7142}" = iCloud

"{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

"{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}" = Microsoft Visual C++ 2005 Redistributable (x64)

"{6DD01FF3-63CE-436B-96DB-61363EAA4EB8}" = MobileMe Control Panel

"{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}" = Bonjour

"{731A1D36-BF17-4C76-B7E7-CC055AF8C54E}" = HP MediaSmart SmartMenu

"{7446FE8D-C1F9-4D42-AAAE-5DBCE58605A6}" = Apple Mobile Device Support

"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

"{8338783A-0968-3B85-AFC7-BAAE0A63DC50}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570

"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight

"{90140000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2010

"{90140000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2010

"{90140000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010

"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting

"{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}" = Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175

"{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64)

"{B5FC1E1B-E70D-45F1-8E40-A3C30698B323}" = HP Wireless Assistant

"{B6E3757B-5E77-3915-866A-CCFC4B8D194C}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053

"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter

"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile

"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX 64-bit

"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile

"SynTPDeinstKey" = Synaptics Pointing Device Driver

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]

"{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = HP MediaSmart Webcam

"{078BE4C5-D0AA-5AD1-6195-D4E9FB7CA8F7}" = CCC Help Greek

"{07FA4960-B038-49EB-891B-9F95930AA544}" = HP Customer Experience Enhancements

"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer

"{0E64B098-8018-4256-BA23-C316A43AD9B0}" = QuickTime

"{0F052922-4BCE-4763-A540-00857554336D}" = Redist

"{120262A6-7A4B-4889-AE85-F5E5688D3683}" = Roxio CinemaNow 2.0

"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker

"{19D87B80-626A-B57F-37F2-30329A5FA056}" = CCC Help Korean

"{1D0C8FEA-F9E6-4272-8465-58903F1946D0}" = TurboTax 2011 wnyiper

"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update

"{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}" = CyberLink DVD Suite

"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions

"{21C887C2-008E-0610-96F8-74AB3AF22784}" = CCC Help Chinese Standard

"{22461A1C-BD68-4D90-9897-1DB146D55ECB}" = LogMeIn

"{26A24AE4-039D-4CA4-87B4-2F83216037FF}" = Java 6 Update 37

"{28639B03-FEF0-06B0-72AE-4DC2F5FE7197}" = Catalyst Control Center Graphics Previews Common

"{287ECFA4-719A-2143-A09B-D6A12DE54E40}" = Acrobat.com

"{2A3FC24C-6EC0-4519-A52B-FDA4EA9B2D24}" = Windows Live Messenger

"{2A435018-6957-76A6-36A6-FB34F4EF5F6D}" = CCC Help Turkish

"{3023EBDA-BF1B-4831-B347-E5018555F26E}" = Movie Theme Pack for HP MediaSmart Video

"{330A754C-2B53-0C5F-057F-283EC9D01D5A}" = CCC Help Japanese

"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery

"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery

"{3877C901-7B90-4727-A639-B6ED2DD59D43}" = ESU for Microsoft Windows 7

"{3EB4E1B3-5C51-D460-D305-9077DA4711B7}" = CCC Help French

"{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go

"{40FB8D7C-6FF8-4AF2-BC8B-0B1DB32AF04B}" = HP Advisor

"{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}" = Recovery Manager

"{489A887E-1F33-2DB8-B856-291B6729D832}" = CCC Help Dutch

"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater

"{4F649712-FA36-502C-B26B-88A9D091E1DF}" = CCC Help Finnish

"{51C7AD07-C3F6-4635-8E8A-231306D810FE}" = Cisco LEAP Module

"{52DE3AF0-1C26-4258-9A04-9AEBF3E145F7}" = Catalyst Control Center - Branding

"{5535B1B7-AB06-2922-C3F6-DEDA4E823903}" = CCC Help Italian

"{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack

"{5A19A119-86B6-FD94-7479-7A4AED4F2D82}" = Catalyst Control Center Graphics Previews Vista

"{5F479D0A-ABB5-DE85-2C6A-92566C7FB813}" = CCC Help Polish

"{63EC2120-1742-4625-AA47-C6A8AEC9C64C}" = Apple Application Support

"{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}" = Cisco EAP-FAST Module

"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE

"{6863508E-00B6-34DF-31FA-DD8D57E8CEE0}" = CCC Help Thai

"{6C122441-1861-4CD7-B1C5-A163A6984E12}" = CinemaNow Media Manager

"{6C302296-6129-4125-9FD6-2188ECD8814E}" = HP Software Framework

"{6DAF8CDC-9B04-413B-A0F2-BCC13CF8A5BF}" = HP MediaSmart Photo

"{6F340107-F9AA-47C6-B54C-C3A19F11553F}" = Hewlett-Packard ACLM.NET v1.1.2.0

"{6F44AF95-3CDE-4513-AD3F-6D45F17BF324}" = HP Support Assistant

"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable

"{72D90DB3-A16A-4545-B555-868471101833}" = HP Setup

"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update

"{78F1A88C-5322-4DF7-BDCF-9AB8F5F4041C}" = HP MediaSmart/TouchSmart Netflix

"{7A0AAE7D-BEED-DD34-58EA-304DAC2EF7B6}" = CCC Help Norwegian

"{7B939E98-D099-5172-FF4C-673B96ED3D13}" = CCC Help Portuguese

"{8337F301-A848-71AC-4699-51B5153085EE}" = CCC Help German

"{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform

"{84160DF4-D1B0-428F-EFE7-4CA2E14B5CD2}" = Catalyst Control Center Localization All

"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

"{86D4B82A-ABED-442A-BE86-96357B70F4FE}" = Ask Toolbar

"{872B1C80-38EC-4A31-A25C-980820593900}" = HP Power Manager

"{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek Ethernet Controller Driver For Windows 7

"{89EBB60F-5F24-2153-AEF2-F7E33B2DD8DB}" = CCC Help Russian

"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT

"{8EFD09A6-E374-8519-68A9-A3F7383C29AA}" = CCC Help Hungarian

"{9008D736-35CA-40DB-A2BE-5F32D954E5AA}" = HP MediaSmart CinemaNow 2.0

"{90140000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2010

"{90140000-0015-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)

"{90140000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2010

"{90140000-0016-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)

"{90140000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2010

"{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)

"{90140000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2010

"{90140000-0019-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)

"{90140000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2010

"{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)

"{90140000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2010

"{90140000-001B-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)

"{90140000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2010

"{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{99ACCA38-6DD3-48A8-96AE-A283C9759279}" = Microsoft Office 2010 Service Pack 1 (SP1)

"{90140000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2010

"{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{46298F6A-1E7E-4D4A-B5F5-106A4F0E48C6}" = Microsoft Office 2010 Service Pack 1 (SP1)

"{90140000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2010

"{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{DEA87BE2-FFCC-4F33-9946-FCBE55A1E998}" = Microsoft Office 2010 Service Pack 1 (SP1)

"{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{967EF02C-5C7E-4718-8FCB-BDC050190CCF}" = Microsoft Office 2010 Service Pack 1 (SP1)

"{90140000-002A-0409-1000-0000000FF1CE}_Office14.SingleImage_{D6C6B46A-6CE1-4561-84A0-EFD58B8AB979}" = Microsoft Office 2010 Service Pack 1 (SP1)

"{90140000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2010

"{90140000-002C-0409-0000-0000000FF1CE}_Office14.SingleImage_{7CA93DF4-8902-449E-A42E-4C5923CFBDE3}" = Microsoft Office 2010 Service Pack 1 (SP1)

"{90140000-003D-0000-0000-0000000FF1CE}" = Microsoft Office Single Image 2010

"{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{047B0968-E622-4FAA-9B4B-121FA109EDDE}" = Microsoft Office 2010 Service Pack 1 (SP1)

"{90140000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2010

"{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{4560037C-E356-444A-A015-D21F487D809E}" = Microsoft Office 2010 Service Pack 1 (SP1)

"{90140000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2010

"{90140000-00A1-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)

"{90140000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2010

"{90140000-0115-0409-0000-0000000FF1CE}_Office14.SingleImage_{4560037C-E356-444A-A015-D21F487D809E}" = Microsoft Office 2010 Service Pack 1 (SP1)

"{90140000-0116-0409-1000-0000000FF1CE}_Office14.SingleImage_{D6C6B46A-6CE1-4561-84A0-EFD58B8AB979}" = Microsoft Office 2010 Service Pack 1 (SP1)

"{90140000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2010

"{90140000-0117-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)

"{91A34181-9FAD-43AB-A35F-E7A8945B7E1C}" = HP MediaSmart Music

"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker

"{96AE7E41-E34E-47D0-AC07-1091A8127911}" = Realtek USB 2.0 Card Reader

"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail

"{9ECF7817-DB11-4FBA-9DF1-296A578D513A}" = Adobe Shockwave Player 11.5

"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR

"{A2C23ED8-6C37-F32D-3108-3E91BEDEDCA8}" = CCC Help Swedish

"{A47B6CB9-E31C-B471-75FF-F42236292750}" = CCC Help Spanish

"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer

"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common

"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer

"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer

"{AC76BA86-7AD7-FFFF-7B44-A91000000001}" = Adobe Reader 9.5.2 MUI

"{B10914FD-8812-47A4-85A1-50FCDE7F1F33}" = Windows Live Sync

"{B34FE99A-48DD-3564-761E-6BB78FBE5DB9}" = Catalyst Control Center InstallProxy

"{B3DAF54F-DB25-4586-9EF1-96D24BB14088}" = Windows Movie Maker 2.6

"{BB1C717E-376C-4AA1-8940-81BFC38D9778}" = HP Quick Launch

"{BD1A34C9-4764-4F79-AE1F-112F8C89D3D4}" = Energy Star Digital Logo

"{C1FCDCA1-2759-4E5E-84EE-3A665BB2F513}" = iPhoneBrowser

"{C3A32068-8AB1-4327-BB16-BED9C6219DC7}" = Atheros Driver Installation Program

"{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint

"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail

"{CAF5B770-082F-40C4-853D-3973BB81BDAA}" = TurboTax 2011 WinPerTaxSupport

"{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector

"{CE081CB8-1970-88F1-A4D8-FC435D2E86C1}" = ccc-core-static

"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform

"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64

"{D12E3E7F-1B13-4933-A915-16C7DD37A095}" = HP MediaSmart Video

"{D36DD326-7280-11D8-97C8-000129760CBE}" = PhotoNow!

"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common

"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform

"{D9DB57B7-7C15-596C-6D5B-4CF06CF98E41}" = CCC Help English

"{DCCAD079-F92C-44DA-B258-624FC6517A5A}" = HP MediaSmart DVD

"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources

"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10

"{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}" = IDT Audio

"{E3E71D07-CD27-46CB-8448-16D4FB29AA13}" = Microsoft WSE 3.0 Runtime

"{E463E171-4082-4744-A466-F7CBE8502789}" = TurboTax 2011 WinPerReleaseEngine

"{E599494B-C668-E1C7-09A4-76A33BDC03F6}" = CCC Help Czech

"{E5AE53A7-1A79-4840-998F-A18042A2F568}" = HP Documentation

"{E5B21F11-6933-4E0B-A25C-7963E3C07D11}" = Windows Live Messenger

"{E68A38AA-A1B2-114E-19FA-F07D54683077}" = Catalyst Control Center InstallProxy

"{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}" = Cisco PEAP Module

"{EE556A3E-EB37-4392-9637-BAA8EC2F47FA}" = TurboTax 2011 wrapper

"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]

"{F12B4E57-D702-E193-E8AF-C93EDB8DF63E}" = CCC Help Chinese Traditional

"{FAD3D68B-2F9C-459B-AA79-C04B9090FD72}" = TurboTax 2011 WinPerFedFormset

"{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}" = DVD Menu Pack for HP MediaSmart Video

"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials

"{FE0E7A1C-68C3-99E1-A5DD-0749CFAB7AB9}" = CCC Help Danish

"Adobe AIR" = Adobe AIR

"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX

"Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin

"HP DVB-T TV Tuner" = HP DVB-T TV Tuner 8.0.64.43

"HP Photo Creations" = HP Photo Creations

"InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = HP MediaSmart Webcam

"InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}" = CyberLink DVD Suite

"InstallShield_{3023EBDA-BF1B-4831-B347-E5018555F26E}" = Movie Theme Pack for HP MediaSmart Video

"InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go

"InstallShield_{6DAF8CDC-9B04-413B-A0F2-BCC13CF8A5BF}" = HP MediaSmart Photo

"InstallShield_{91A34181-9FAD-43AB-A35F-E7A8945B7E1C}" = HP MediaSmart Music

"InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint

"InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector

"InstallShield_{D12E3E7F-1B13-4933-A915-16C7DD37A095}" = HP MediaSmart Video

"InstallShield_{D36DD326-7280-11D8-97C8-000129760CBE}" = PhotoNow!

"InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}" = HP MediaSmart DVD

"InstallShield_{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}" = DVD Menu Pack for HP MediaSmart Video

"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.65.1.1000

"Mozilla Firefox 16.0.2 (x86 en-US)" = Mozilla Firefox 16.0.2 (x86 en-US)

"MozillaMaintenanceService" = Mozilla Maintenance Service

"My HP Game Console" = HP Game Console

"Office14.SingleImage" = Microsoft Office Home and Student 2010

"Smart File Advisor_is1" = Smart File Advisor 1.1.1

"TurboTax 2011" = TurboTax 2011

"Verizon Media Manager" = Verizon Media Manager

"Virtual DJ Pro Full - Atomix Productions" = Virtual DJ Pro Full - Atomix Productions

"WildTangent hp Master Uninstall" = HP Games

"WinLiveSuite" = Windows Live Essentials

"World of Warcraft" = World of Warcraft

"WT087328" = Blackhawk Striker 2

"WT087335" = Build-a-lot 2

"WT087342" = Dora's Carnival Adventure

"WT087360" = Escape Rosecliff Island

"WT087361" = FATE

"WT087362" = Final Drive Nitro

"WT087372" = Heroes of Hellas 2 - Olympia

"WT087373" = Jewel Quest 3

"WT087379" = Jewel Quest Solitaire 2

"WT087394" = Penguins!

"WT087395" = Poker Superstars III

"WT087396" = Polar Bowler

"WT087397" = Polar Golfer

"WT087414" = Virtual Families

"WT087415" = Wheel of Fortune 2

"WT087428" = Bejeweled 2 Deluxe

"WT087453" = Chuzzle Deluxe

"WT087501" = Plants vs. Zombies

"WT087513" = Virtual Villagers - The Secret City

"WT087533" = Zuma Deluxe

"WT087536" = Diner Dash 2 Restaurant Rescue

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]

"{79A765E1-C399-405B-85AF-466F52E918B0}" = Ask Toolbar Updater

"101a9f93b8f0bb6f" = Curse Client

========== Last 20 Event Log Errors ==========

[ Application Events ]

Error - 1/17/2012 6:34:50 PM | Computer Name = Louis-HP | Source = Microsoft-Windows-CAPI2 | ID = 4107

Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>

with error: A required certificate is not within its validity period when verifying

against the current system clock or the timestamp in the signed file. .

Error - 1/17/2012 6:34:58 PM | Computer Name = Louis-HP | Source = Microsoft-Windows-CAPI2 | ID = 4107

Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>

with error: A required certificate is not within its validity period when verifying

against the current system clock or the timestamp in the signed file. .

Error - 1/17/2012 6:35:02 PM | Computer Name = Louis-HP | Source = Microsoft-Windows-CAPI2 | ID = 4107

Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>

with error: A required certificate is not within its validity period when verifying

against the current system clock or the timestamp in the signed file. .

Error - 1/17/2012 6:36:03 PM | Computer Name = Louis-HP | Source = Microsoft-Windows-CAPI2 | ID = 4107

Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>

with error: A required certificate is not within its validity period when verifying

against the current system clock or the timestamp in the signed file. .

Error - 1/18/2012 12:59:23 AM | Computer Name = Louis-HP | Source = Application Error | ID = 1000

Description = Faulting application name: NOBuClient.exe, version: 2.1.17869.0, time

stamp: 0x4c056071 Faulting module name: NOBuClient.exe, version: 2.1.17869.0, time

stamp: 0x4c056071 Exception code: 0xc0000409 Fault offset: 0x0000000000042936 Faulting

process id: 0xfac Faulting application start time: 0x01ccd59de7910c97 Faulting application

path: C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe Faulting

module path: C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe

Report

Id: 2ff3c8b0-4191-11e1-ab12-c7a75fd6d4fd

Error - 1/19/2012 12:18:26 AM | Computer Name = Louis-HP | Source = Microsoft-Windows-CAPI2 | ID = 4107

Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>

with error: A required certificate is not within its validity period when verifying

against the current system clock or the timestamp in the signed file. .

Error - 1/19/2012 12:18:26 AM | Computer Name = Louis-HP | Source = Microsoft-Windows-CAPI2 | ID = 4107

Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>

with error: A required certificate is not within its validity period when verifying

against the current system clock or the timestamp in the signed file. .

Error - 1/19/2012 3:46:48 AM | Computer Name = Louis-HP | Source = Microsoft-Windows-RestartManager | ID = 10007

Description = Application or service 'HPWMISVC' could not be restarted.

Error - 1/19/2012 3:58:47 AM | Computer Name = Louis-HP | Source = Application Error | ID = 1000

Description = Faulting application name: HPWMISVC.exe, version: 2.3.1.0, time stamp:

0x4df6ef63 Faulting module name: HPWMISVC.exe, version: 2.3.1.0, time stamp: 0x4df6ef63

Exception

code: 0xc0000005 Fault offset: 0x000016d1 Faulting process id: 0x70c Faulting application

start time: 0x01ccd67fe4bc447b Faulting application path: C:\Program Files (x86)\Hewlett-Packard\HP

Quick Launch\HPWMISVC.exe Faulting module path: C:\Program Files (x86)\Hewlett-Packard\HP

Quick Launch\HPWMISVC.exe Report Id: 6a010efd-4273-11e1-b382-95bc88e849f4

Error - 1/19/2012 7:42:54 PM | Computer Name = Louis-HP | Source = Application Error | ID = 1000

Description = Faulting application name: firefox.exe, version: 1.9.2.4363, time

stamp: 0x4ee68c41 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception

code: 0xc0000005 Fault offset: 0x00000000 Faulting process id: 0x7e0 Faulting application

start time: 0x01ccd70152fe76ad Faulting application path: C:\Program Files (x86)\Mozilla

Firefox\firefox.exe Faulting module path: unknown Report Id: 4dfb8cfd-42f7-11e1-a232-a5453fefeaf1

[ Hewlett-Packard Events ]

Error - 9/12/2012 3:40:47 PM | Computer Name = Louis-HP | Source = hpsa_service.exe | ID = 2000

Description = HP Error ID: -2146233088 at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,

Boolean localScan) Message: One HP Active Check Local Mode job already running. StackTrace:

at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,

Boolean localScan) Source: HP.ActiveCheckLocalMode.SessionManager Name: hpsa_service.exe

Version:

06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

Format:

en-US RAM: 3834 Ram Utilization: 40 TargetSite: Void UpdateAndDetect()

Error - 9/25/2012 8:51:41 PM | Computer Name = Louis-HP | Source = hpsa_service.exe | ID = 2000

Description = HP Error ID: -2146233088 at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,

Boolean localScan) Message: One HP Active Check Local Mode job already running. StackTrace:

at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,

Boolean localScan) Source: HP.ActiveCheckLocalMode.SessionManager Name: hpsa_service.exe

Version:

06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

Format:

en-US RAM: 3834 Ram Utilization: 40 TargetSite: Void UpdateAndDetect()

Error - 9/26/2012 12:01:46 AM | Computer Name = Louis-HP | Source = HPSF.exe | ID = 4000

Description =

Error - 9/26/2012 12:03:50 AM | Computer Name = Louis-HP | Source = hpsa_service.exe | ID = 2000

Description = HP Error ID: -2146233088hpsa_service.exe at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,

Boolean localScan) Message: One HP Active Check Local Mode job already running. StackTrace:

at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,

Boolean localScan) Source: HP.ActiveCheckLocalMode.SessionManager Name: hpsa_service.exe

Version:

06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

Format:

en-US RAM: 3834 Ram Utilization: 50 TargetSite: Void UpdateAndDetect()

Error - 10/2/2012 8:54:43 PM | Computer Name = Louis-HP | Source = hpsa_service.exe | ID = 2000

Description = HP Error ID: -2146233088 at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,

Boolean localScan) Message: One HP Active Check Local Mode job already running. StackTrace:

at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,

Boolean localScan) Source: HP.ActiveCheckLocalMode.SessionManager Name: hpsa_service.exe

Version:

06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

Format:

en-US RAM: 3834 Ram Utilization: 40 TargetSite: Void UpdateAndDetect()

Error - 10/9/2012 10:59:33 PM | Computer Name = Louis-HP | Source = hpsa_service.exe | ID = 2000

Description = HP Error ID: -2146233088 at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,

Boolean localScan) Message: One HP Active Check Local Mode job already running. StackTrace:

at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,

Boolean localScan) Source: HP.ActiveCheckLocalMode.SessionManager Name: hpsa_service.exe

Version:

06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

Format:

en-US RAM: 3834 Ram Utilization: 50 TargetSite: Void UpdateAndDetect()

Error - 10/29/2012 4:27:43 AM | Computer Name = Louis-HP | Source = HPSF.exe | ID = 4000

Description =

Error - 10/30/2012 1:41:26 AM | Computer Name = Louis-HP | Source = HPSF.exe | ID = 4000

Description =

Error - 10/30/2012 2:04:39 AM | Computer Name = Louis-HP | Source = hpsa_service.exe | ID = 2000

Description = HP Error ID: -2146233088 at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,

Boolean localScan) Message: One HP Active Check Local Mode job already running. StackTrace:

at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,

Boolean localScan) Source: HP.ActiveCheckLocalMode.SessionManager Name: hpsa_service.exe

Version:

06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

Format:

en-US RAM: 3834 Ram Utilization: 50 TargetSite: Void UpdateAndDetect()

Error - 10/30/2012 8:27:59 PM | Computer Name = Louis-HP | Source = hpsa_service.exe | ID = 2000

Description = HP Error ID: -2146233088 at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,

Boolean localScan) Message: One HP Active Check Local Mode job already running. StackTrace:

at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,

Boolean localScan) Source: HP.ActiveCheckLocalMode.SessionManager Name: hpsa_service.exe

Version:

06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

Format:

en-US RAM: 3834 Ram Utilization: 50 TargetSite: Void UpdateAndDetect()

[ HP Wireless Assistant Events ]

Error - 5/29/2012 4:31:30 AM | Computer Name = Louis-HP | Source = HP WA Service | ID = 0

Description = System.Runtime.InteropServices.COMException Call was canceled by the

message filter. (Exception from HRESULT: 0x80010002 (RPC_E_CALL_CANCELED)) at

System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode,

IntPtr errorInfo) at System.Management.ManagementScope.InitializeGuts(Object

o) at System.Management.ManagementScope.Initialize() at System.Management.ManagementObject.Initialize(Boolean

getObject) at System.Management.ManagementBaseObject.get_Properties() at System.Management.ManagementBaseObject.GetPropertyValue(String

propertyName) at HPPA_Service.CurrentConfiguration.<ReloadRadioList>b__c()

Error - 5/29/2012 12:47:36 PM | Computer Name = Louis-HP | Source = HP WA Service | ID = 0

Description = System.Runtime.InteropServices.COMException Call was canceled by the

message filter. (Exception from HRESULT: 0x80010002 (RPC_E_CALL_CANCELED)) at

System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode,

IntPtr errorInfo) at System.Management.ManagementScope.InitializeGuts(Object

o) at System.Management.ManagementScope.Initialize() at System.Management.ManagementObject.Initialize(Boolean

getObject) at System.Management.ManagementBaseObject.get_Properties() at System.Management.ManagementBaseObject.GetPropertyValue(String

propertyName) at HPPA_Service.CurrentConfiguration.<ReloadRadioList>b__c()

Error - 6/27/2012 1:16:48 PM | Computer Name = Louis-HP | Source = HP WA Service | ID = 0

Description = System.Runtime.InteropServices.COMException Call was canceled by the

message filter. (Exception from HRESULT: 0x80010002 (RPC_E_CALL_CANCELED)) at

System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode,

IntPtr errorInfo) at System.Management.ManagementScope.InitializeGuts(Object

o) at System.Management.ManagementScope.Initialize() at System.Management.ManagementObject.Initialize(Boolean

getObject) at System.Management.ManagementBaseObject.get_Properties() at System.Management.ManagementBaseObject.GetPropertyValue(String

propertyName) at HPPA_Service.CurrentConfiguration.<ReloadRadioList>b__c()

Error - 9/1/2012 5:55:43 PM | Computer Name = Louis-HP | Source = HP WA Application | ID = 0

Description = HardwareAccess.UnableToConnectException Application.ApplicationStartup;

failed to create hardware layer Error in the application. at HardwareAccess.Hardware..ctor(Dispatcher

dispatcher, ServicePort port, Int32 timeout) at HardwareAccess.Hardware.Create(Dispatcher

dispatcher, ServicePort port, Int32 timeout) at HPWA_Main.App.ApplicationStartup(Object

sender, StartupEventArgs args)

Error - 9/1/2012 5:55:56 PM | Computer Name = Louis-HP | Source = HP WA Application | ID = 0

Description = MainWindow.ShowImpl; not initialized, closing application...

Error - 10/6/2012 4:50:17 PM | Computer Name = Louis-HP | Source = HP WA Application | ID = 0

Description = Lost connection to the service. Terminating!

Error - 10/6/2012 7:17:32 PM | Computer Name = Louis-HP | Source = HP WA Application | ID = 0

Description = HardwareAccess.UnableToConnectException Application.ApplicationStartup;

failed to create hardware layer Error in the application. at HardwareAccess.Hardware..ctor(Dispatcher

dispatcher, ServicePort port, Int32 timeout) at HardwareAccess.Hardware.Create(Dispatcher

dispatcher, ServicePort port, Int32 timeout) at HPWA_Main.App.ApplicationStartup(Object

sender, StartupEventArgs args)

Error - 10/6/2012 7:17:32 PM | Computer Name = Louis-HP | Source = HP WA Application | ID = 0

Description = MainWindow.ShowImpl; not initialized, closing application...

Error - 10/17/2012 10:55:32 PM | Computer Name = Louis-HP | Source = HP WA Application | ID = 0

Description = HardwareAccess.UnableToConnectException Application.ApplicationStartup;

failed to create hardware layer Error in the application. at HardwareAccess.Hardware..ctor(Dispatcher

dispatcher, ServicePort port, Int32 timeout) at HardwareAccess.Hardware.Create(Dispatcher

dispatcher, ServicePort port, Int32 timeout) at HPWA_Main.App.ApplicationStartup(Object

sender, StartupEventArgs args)

Error - 10/17/2012 10:55:41 PM | Computer Name = Louis-HP | Source = HP WA Application | ID = 0

Description = MainWindow.ShowImpl; not initialized, closing application...

[ Media Center Events ]

Error - 6/1/2012 4:17:38 PM | Computer Name = Louis-HP | Source = MCUpdate | ID = 0

Description = 4:17:24 PM - Error connecting to the internet. 4:17:24 PM - Unable

to contact server..

Error - 6/2/2012 1:31:26 PM | Computer Name = Louis-HP | Source = MCUpdate | ID = 0

Description = 1:30:26 PM - Error connecting to the internet. 1:30:27 PM - Unable

to contact server..

Error - 6/8/2012 12:39:17 AM | Computer Name = Louis-HP | Source = Microsoft-Windows-Media Center Extender | ID = 538

Description =

Error - 6/8/2012 12:53:08 AM | Computer Name = Louis-HP | Source = Microsoft-Windows-Media Center Extender | ID = 538

Description =

Error - 6/8/2012 1:10:19 AM | Computer Name = Louis-HP | Source = Microsoft-Windows-Media Center Extender | ID = 701

Description =

Error - 6/8/2012 1:10:19 AM | Computer Name = Louis-HP | Source = Microsoft-Windows-Media Center Extender | ID = 700

Description =

Error - 6/8/2012 1:12:18 AM | Computer Name = Louis-HP | Source = Microsoft-Windows-Media Center Extender | ID = 701

Description =

Error - 7/11/2012 5:20:12 PM | Computer Name = Louis-HP | Source = MCUpdate | ID = 0

Description = 5:20:11 PM - Error connecting to the internet. 5:20:11 PM - Unable

to contact server..

Error - 7/11/2012 6:21:03 PM | Computer Name = Louis-HP | Source = MCUpdate | ID = 0

Description = 6:21:03 PM - Error connecting to the internet. 6:21:03 PM - Unable

to contact server..

Error - 7/15/2012 1:46:33 PM | Computer Name = Louis-HP | Source = MCUpdate | ID = 0

Description = 1:46:32 PM - Error connecting to the internet. 1:46:32 PM - Unable

to contact server..

[ System Events ]

Error - 11/7/2012 12:42:24 AM | Computer Name = Louis-HP | Source = Microsoft-Windows-DNS-Client | ID = 1012

Description = There was an error while attempting to read the local hosts file.

Error - 11/7/2012 12:42:24 AM | Computer Name = Louis-HP | Source = Microsoft-Windows-DNS-Client | ID = 1012

Description = There was an error while attempting to read the local hosts file.

Error - 11/7/2012 1:13:06 AM | Computer Name = Louis-HP | Source = Microsoft-Windows-DNS-Client | ID = 1012

Description = There was an error while attempting to read the local hosts file.

Error - 11/7/2012 1:19:47 AM | Computer Name = Louis-HP | Source = EventLog | ID = 6008

Description = The previous system shutdown at 12:16:00 AM on ?11/?7/?2012 was unexpected.

Error - 11/7/2012 1:19:48 AM | Computer Name = LOUIS-HP | Source = BugCheck | ID = 1001

Description =

Error - 11/7/2012 1:20:12 AM | Computer Name = Louis-HP | Source = Microsoft-Windows-DNS-Client | ID = 1012

Description = There was an error while attempting to read the local hosts file.

Error - 11/7/2012 1:20:46 AM | Computer Name = Louis-HP | Source = Microsoft-Windows-DNS-Client | ID = 1012

Description = There was an error while attempting to read the local hosts file.

Error - 11/7/2012 1:20:46 AM | Computer Name = Louis-HP | Source = Microsoft-Windows-DNS-Client | ID = 1012

Description = There was an error while attempting to read the local hosts file.

Error - 11/7/2012 1:21:53 AM | Computer Name = Louis-HP | Source = Microsoft-Windows-DNS-Client | ID = 1012

Description = There was an error while attempting to read the local hosts file.

Error - 11/7/2012 1:21:53 AM | Computer Name = Louis-HP | Source = Microsoft-Windows-DNS-Client | ID = 1012

Description = There was an error while attempting to read the local hosts file.

< End of report >

lman2 · November 7, 2012

OTL logfile created on: 11/7/2012 1:17:24 AM - Run 1