svchost.exe trojan, cant get it removed

[mappelsauce]

After repeated bluescreens I recently rebuilt my computer. Even after the rebuild I was having trouble. I used malwarebytes and it says I have two trojans than it cant fix. I ran the attached DDS and attached logs. At this point I wouldn't care if I had to rebuild the machine again, but since it still came back I figure it wouldn't help.

attach.txtdds.txt

[MrCharlie]

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller to your desktop.

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

MrC

------->Your topic will be closed if you haven't replied within 3 days!<--------

[mappelsauce]

Report below.

RogueKiller V8.2.2 [11/03/2012] by Tigzy

mail: tigzyRK<at>gmail<dot>com

Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website: http://tigzy.geekstogo.com/roguekiller.php

Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7600 ) 64 bits version

Started in : Normal mode

User : Jill Appel [Admin rights]

Mode : Scan -- Date : 11/03/2012 08:22:21

¤¤¤ Bad processes : 1 ¤¤¤

[sVCHOST] svchost.exe -- \\.\globalroot\systemroot\svchost.exe -> KILLED [TermProc]

¤¤¤ Registry Entries : 8 ¤¤¤

[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND

[HJ] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> FOUND

[HJPOL] HKLM\[...]\Wow6432Node\System : DisableRegistryTools (0) -> FOUND

[HJ] HKLM\[...]\Wow6432Node\System : ConsentPromptBehaviorAdmin (0) -> FOUND

[HJ] HKLM\[...]\System : EnableLUA (0) -> FOUND

[HJ] HKLM\[...]\Wow6432Node\System : EnableLUA (0) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD2500KS-00MJB0 ATA Device +++++

--- User ---

[MBR] e03033be7262a85c0995db46000c40de

[bSP] 3cde355c19231ec0ce123e48a15ac90a : Windows 7 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 238464 Mo

User = LL1 ... OK!

User != LL2 ... KO!

--- LL2 ---

[MBR] daabf44f9e5c593f462a9e9f69e7c07a

[bSP] 3cde355c19231ec0ce123e48a15ac90a : Windows 7 MBR Code

Partition table:

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 238464 Mo

+++++ PhysicalDrive1: WDC WD3200AAKS-00B3A0 ATA Device +++++

--- User ---

[MBR] 59003f5262d1acbda3b8193be15030f3

[bSP] 0e3be7ad91b65ffdc9a4ae56c1811206 : Standard MBR Code

Partition table:

0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 305245 Mo

User = LL1 ... OK!

User = LL2 ... OK!

+++++ PhysicalDrive2: WDC WD10EARS-00Y5B1 ATA Device +++++

--- User ---

[MBR] b15c5c5114b7b13005eaa9cd7f1fcf7e

[bSP] 6e6e81725fea04fbed8fbe0a7b129bcd : Windows 7 MBR Code

Partition table:

0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 953867 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1]_S_11032012_02d0822.txt >>

RKreport[1]_S_11032012_02d0822.txt

[MrCharlie]

OK>>>>Please download Listparts64

Run the tool, click Scan and post the log (Result.txt) it makes

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Then.................

Please read the directions carefully so you don't end up deleting something that is good!!

Please note that TDSSKiller can be run in safe mode if needed.

Please download the latest version of TDSSKiller from here and save it to your Desktop.

• Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  
  
• Put a checkmark beside loaded modules.
  
  
• A reboot will be needed to apply the changes. Do it.
  
• TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  
• Then click on Change parameters in TDSSKiller.
  
• Check all boxes then click OK.
  
  
• Click the Start Scan button.
  
  
• The scan should take no longer than 2 minutes.
  
• If a suspicious object is detected, the default action will be Skip, click on Continue.
  
  Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.
  
• If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  
  Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  
• A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. There may be 3 logs > so post or attach all of them.
  
• Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.
  

Here's a summary of what to do if you would like to print it out:

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

~~~~~~~~~~~~~~~~~~~~

You can attach the logs if they're too long:

Bottom right corner of this page.

New window that comes up.

MrC

[mappelsauce]

Here is the first step, still working on the next.

ListParts by Farbar Version: 30-10-2012

Ran by Jill Appel (administrator) on 03-11-2012 at 09:37:32

Windows 7 (X64)

Running From: C:\Users\Jill Appel\Desktop

Language: 0409

************************************************************

========================= Memory info ======================

Percentage of memory in use: 30%

Total physical RAM: 5887.11 MB

Available physical RAM: 4066.95 MB

Total Pagefile: 11772.37 MB

Available Pagefile: 9842.88 MB

Total Virtual: 8192 MB

Available Virtual: 8191.89 MB

======================= Partitions =========================

1 Drive c: () (Fixed) (Total:232.88 GB) (Free:78.69 GB) NTFS ==>[Drive with boot components (obtained from BCD)]

2 Drive d: (Backup Drive) (Fixed) (Total:298.09 GB) (Free:77.1 GB) NTFS

3 Drive e: (New Volume) (Fixed) (Total:931.51 GB) (Free:209.47 GB) NTFS

Disk ### Status Size Free Dyn Gpt

-------- ------------- ------- ------- --- ---

Disk 0 Online 232 GB 8 MB

Disk 1 Online 298 GB 0 B

Disk 2 Online 931 GB 0 B

Partitions of Disk 0:

===============

Partition ### Type Size Offset

------------- ---------------- ------- -------

Partition 1 Primary 232 GB 31 KB

======================================================================================================

Disk: 0

Partition 1

Type : 07

Hidden: No

Active: Yes

Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 1 C NTFS Partition 232 GB Healthy System (partition with boot components)

======================================================================================================

Partitions of Disk 1:

===============

Partition ### Type Size Offset

------------- ---------------- ------- -------

Partition 1 Primary 298 GB 31 KB

======================================================================================================

Disk: 1

Partition 1

Type : 07

Hidden: No

Active: No

Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 2 D Backup Driv NTFS Partition 298 GB Healthy

======================================================================================================

Partitions of Disk 2:

===============

Partition ### Type Size Offset

------------- ---------------- ------- -------

Partition 1 Primary 931 GB 1024 KB

======================================================================================================

Disk: 2

Partition 1

Type : 07

Hidden: No

Active: No

Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 3 E New Volume NTFS Partition 931 GB Healthy

======================================================================================================

==========================================================

TDL4: custom:26000022

****** End Of Log ******

[mappelsauce]

right at the end I got a norton warning. The disable of my Norton IS must have timed out. I am going to redisable it and run it again, but here are the first set of logs anyway in case it was sucessful.

TDSSKiller.2.8.15.0_03.11.2012_09.41.50_log.txt

TDSSKiller.2.8.15.0_03.11.2012_09.44.43_log.txt

TDSSKiller.2.8.15.0_03.11.2012_09.51.48_log.txt

[mappelsauce]

ok, I reran it a second time and it did not detect anything malicious and did not appear to generate any new logs.

[MrCharlie]

Run TDSSKiller again and choose Delete for this one only: (no need to check the Loaded Modules" box or post the log)

09:49:32.0273 3688 \Device\Harddisk0\DR0 ( TDSS File System ) - skipped by user

09:49:32.0273 3688 \Device\Harddisk0\DR0 ( TDSS File System ) - User select action: Skip

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Then................

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingc...to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

[mappelsauce]

Here you go.

ComboFix 12-11-03.02 - Jill Appel 11/03/2012 12:31:50.4.2 - x64

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.5887.4532 [GMT -7:00]

Running from: c:\users\Jill Appel\Desktop\ComboFix.exe

AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\windows\svchost.exe

.

.

((((((((((((((((((((((((( Files Created from 2012-10-03 to 2012-11-03 )))))))))))))))))))))))))))))))

.

.

2012-11-03 19:37 . 2012-11-03 19:37 -------- d-----w- c:\users\Default\AppData\Local\temp

2012-11-03 16:49 . 2012-11-03 17:27 -------- d-----w- C:\TDSSKiller_Quarantine

2012-10-31 21:41 . 2012-10-31 21:41 -------- d-----w- c:\programdata\Malwarebytes

2012-10-31 21:41 . 2012-10-31 21:41 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2012-10-31 21:41 . 2012-09-30 02:54 25928 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-10-30 02:01 . 2012-10-31 16:38 -------- d-----w- c:\program files (x86)\FastStone Photo Resizer

2012-10-28 21:44 . 2012-10-28 21:44 -------- d-----w- c:\program files (x86)\Common Files\Adobe

2012-10-25 20:37 . 2012-10-25 20:37 -------- d-----w- c:\program files\Google

2012-10-25 20:37 . 2012-10-25 20:38 -------- d-----w- c:\program files (x86)\Google

2012-10-25 20:37 . 2012-10-25 20:37 73656 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2012-10-25 20:37 . 2012-10-25 20:37 696760 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2012-10-25 20:37 . 2012-10-25 20:37 -------- d-----w- c:\windows\system32\Macromed

2012-10-22 10:10 . 2012-10-22 10:10 -------- d-----w- c:\users\Default\AppData\Local\Microsoft Help

2012-10-22 05:11 . 2012-10-22 05:11 -------- d-----w- c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69

2012-10-22 04:21 . 2012-08-21 20:01 33240 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys

2012-10-22 04:21 . 2012-10-22 04:21 -------- dc----w- c:\windows\system32\DRVSTORE

2012-10-22 04:21 . 2012-10-22 04:21 -------- d-----w- c:\program files\iPod

2012-10-22 04:21 . 2012-10-22 04:21 -------- d-----w- c:\program files\iTunes

2012-10-22 04:21 . 2012-10-22 04:21 -------- d-----w- c:\program files (x86)\iTunes

2012-10-22 04:21 . 2012-10-22 04:21 -------- d-----w- c:\programdata\Apple Computer

2012-10-22 04:20 . 2012-10-22 04:20 -------- d-----w- c:\program files (x86)\Apple Software Update

2012-10-22 04:20 . 2012-10-22 04:20 -------- d-----w- c:\program files\Common Files\Apple

2012-10-22 04:19 . 2012-10-22 04:19 -------- d-----w- c:\program files\Bonjour

2012-10-22 04:19 . 2012-10-22 04:19 -------- d-----w- c:\program files (x86)\Bonjour

2012-10-22 04:19 . 2012-10-22 04:21 -------- d-----w- c:\program files (x86)\Common Files\Apple

2012-10-22 04:19 . 2012-10-22 04:20 -------- d-----w- c:\programdata\Apple

2012-10-22 04:16 . 2012-10-22 04:16 -------- d-----w- c:\program files (x86)\MSECache

2012-10-22 04:09 . 2012-10-22 04:09 -------- d-----w- c:\program files (x86)\Canon

2012-10-22 04:08 . 2012-10-22 04:08 -------- d-----w- c:\program files (x86)\Common Files\Canon

2012-10-22 04:03 . 2012-10-31 16:38 -------- d-----w- c:\program files (x86)\Microsoft SkyDrive

2012-10-22 04:03 . 2012-10-22 04:03 -------- d-----w- c:\programdata\Microsoft SkyDrive

2012-10-22 02:22 . 2012-10-31 17:29 -------- d-----w- c:\users\Jill Appel

2012-10-21 22:20 . 2012-10-21 22:20 -------- d-----w- c:\program files (x86)\Common Files\Symantec Shared

2012-10-21 22:14 . 2012-10-21 22:14 -------- d-----w- c:\program files (x86)\Microsoft Synchronization Services

2012-10-21 22:14 . 2012-10-23 10:04 -------- d-----w- c:\program files (x86)\Microsoft.NET

2012-10-21 22:14 . 2012-10-21 22:14 -------- d-----w- c:\windows\PCHEALTH

2012-10-21 22:14 . 2012-10-21 22:14 -------- d-----w- c:\program files (x86)\Microsoft SQL Server Compact Edition

2012-10-21 22:12 . 2012-10-21 22:12 -------- d-----w- c:\program files\Microsoft Office

2012-10-21 22:11 . 2012-10-21 22:11 -------- d-----w- c:\program files (x86)\Microsoft Analysis Services

2012-10-21 22:10 . 2012-10-23 03:40 -------- d-----w- c:\programdata\Microsoft Help

2012-10-21 22:10 . 2012-10-21 22:10 -------- d-----r- C:\MSOCache

2012-10-21 21:49 . 2012-10-21 21:49 -------- d-----w- c:\program files\Symantec

2012-10-21 21:49 . 2012-10-21 21:49 175736 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS

2012-10-21 21:49 . 2012-10-21 21:49 -------- d-----w- c:\program files\Common Files\Symantec Shared

2012-10-21 21:48 . 2012-10-22 10:47 -------- d-----w- c:\windows\system32\drivers\NISx64

2012-10-21 21:48 . 2012-10-21 21:48 -------- d-----w- c:\program files (x86)\Norton Internet Security

2012-10-21 21:47 . 2012-10-31 16:38 -------- d-----w- c:\programdata\Norton

2012-10-21 21:45 . 2012-10-22 10:45 -------- d-----w- c:\program files (x86)\NortonInstaller

2012-10-21 21:35 . 2012-10-21 21:35 -------- d-----w- c:\windows\SysWow64\Macromed

2012-10-21 21:22 . 2012-05-02 05:32 208896 ----a-w- c:\windows\system32\profsvc.dll

2012-10-21 21:05 . 2010-09-14 06:45 367104 ----a-w- c:\windows\system32\wcncsvc.dll

2012-10-21 21:05 . 2010-09-14 06:07 276992 ----a-w- c:\windows\SysWow64\wcncsvc.dll

2012-10-21 21:00 . 2012-09-28 07:18 65309168 ----a-w- c:\windows\system32\MRT.exe

2012-10-21 20:53 . 2009-09-10 06:28 311808 ----a-w- c:\windows\system32\msv1_0.dll

2012-10-21 20:53 . 2009-09-10 05:52 257024 ----a-w- c:\windows\SysWow64\msv1_0.dll

2012-10-21 20:45 . 2009-10-10 03:17 14336 ----a-w- c:\windows\system32\drivers\sffp_sd.sys

2012-10-21 20:42 . 2009-11-25 19:47 99176 ----a-w- c:\windows\SysWow64\PresentationHostProxy.dll

2012-10-21 20:42 . 2009-11-25 19:47 49472 ----a-w- c:\windows\SysWow64\netfxperf.dll

2012-10-21 20:42 . 2009-11-25 19:47 48960 ----a-w- c:\windows\system32\netfxperf.dll

2012-10-21 20:42 . 2009-11-25 19:47 297808 ----a-w- c:\windows\SysWow64\mscoree.dll

2012-10-21 20:42 . 2009-11-25 19:47 295264 ----a-w- c:\windows\SysWow64\PresentationHost.exe

2012-10-21 20:42 . 2009-11-25 19:47 1130824 ----a-w- c:\windows\SysWow64\dfshim.dll

2012-10-21 20:42 . 2009-11-25 19:47 109912 ----a-w- c:\windows\system32\PresentationHostProxy.dll

2012-10-21 20:42 . 2009-11-25 19:47 444752 ----a-w- c:\windows\system32\mscoree.dll

2012-10-21 20:42 . 2009-11-25 19:47 320352 ----a-w- c:\windows\system32\PresentationHost.exe

2012-10-21 20:42 . 2009-11-25 19:47 1942856 ----a-w- c:\windows\system32\dfshim.dll

2012-10-21 20:33 . 2012-03-01 06:54 22896 ----a-w- c:\windows\system32\drivers\fs_rec.sys

2012-10-21 20:33 . 2012-03-01 06:40 80896 ----a-w- c:\windows\system32\imagehlp.dll

2012-10-21 20:33 . 2012-03-01 05:45 158720 ----a-w- c:\windows\SysWow64\imagehlp.dll

2012-10-21 20:33 . 2012-03-01 06:35 5120 ----a-w- c:\windows\system32\wmi.dll

2012-10-21 20:33 . 2012-03-01 05:40 5120 ----a-w- c:\windows\SysWow64\wmi.dll

2012-10-21 20:32 . 2010-03-04 04:32 243712 ----a-w- c:\windows\system32\drivers\ks.sys

2012-10-21 20:30 . 2010-08-04 07:07 552960 ----a-w- c:\windows\system32\msdri.dll

2012-10-21 20:29 . 2012-08-02 17:55 574464 ----a-w- c:\windows\system32\d3d10level9.dll

2012-10-21 20:23 . 2012-10-21 20:23 -------- d-----w- c:\programdata\ATI

2012-10-21 15:45 . 2012-10-21 15:45 -------- d-----w- c:\program files (x86)\ATI Technologies

2012-10-21 15:45 . 2012-10-25 20:49 -------- d-sh--w- c:\windows\Installer

2012-10-21 15:45 . 2012-10-21 15:46 -------- d-----w- c:\program files\ATI Technologies

2012-10-21 15:45 . 2012-10-21 15:45 -------- d-----w- c:\program files\ATI

2012-10-21 15:10 . 2010-08-26 04:39 109056 ----a-w- c:\windows\SysWow64\t2embed.dll

2012-10-21 15:09 . 2011-10-26 05:19 43520 ----a-w- c:\windows\system32\csrsrv.dll

2012-10-21 15:08 . 2011-02-19 06:36 46080 ----a-w- c:\windows\system32\atmlib.dll

2012-10-21 15:07 . 2012-04-28 03:50 204800 ----a-w- c:\windows\system32\drivers\rdpwd.sys

2012-10-21 15:07 . 2010-10-12 05:05 35328 ----a-w- c:\program files\Windows Mail\wabfind.dll

2012-10-21 15:07 . 2010-10-12 05:00 516096 ----a-w- c:\program files\Windows Mail\wab.exe

2012-10-21 15:07 . 2010-10-12 04:25 516096 ----a-w- c:\program files (x86)\Windows Mail\wab.exe

2012-10-21 15:07 . 2011-12-28 03:59 499200 ----a-w- c:\windows\system32\drivers\afd.sys

2012-10-21 15:07 . 2012-03-17 07:55 75632 ----a-w- c:\windows\system32\drivers\partmgr.sys

2012-10-21 15:07 . 2012-08-11 00:53 714752 ----a-w- c:\windows\system32\kerberos.dll

2012-10-21 15:07 . 2012-08-10 23:54 541184 ----a-w- c:\windows\SysWow64\kerberos.dll

2012-10-21 15:07 . 2010-08-31 04:32 954752 ----a-w- c:\windows\SysWow64\mfc40.dll

2012-10-21 15:07 . 2010-08-31 04:32 954288 ----a-w- c:\windows\SysWow64\mfc40u.dll

2012-10-21 15:07 . 2009-08-29 07:50 46592 ----a-w- c:\windows\system32\msasn1.dll

2012-10-21 15:07 . 2009-08-29 06:57 34816 ----a-w- c:\windows\SysWow64\msasn1.dll

2012-10-21 15:05 . 2010-10-16 05:17 720896 ----a-w- c:\windows\system32\odbc32.dll

2012-10-21 15:00 . 2012-10-17 09:31 9291768 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{50E72EB9-27A7-4662-A045-C45457455A0A}\mpengine.dll

2012-10-21 15:00 . 2012-05-31 19:25 279656 ------w- c:\windows\system32\MpSigStub.exe

2012-10-21 15:00 . 2010-08-27 06:14 236032 ----a-w- c:\windows\system32\srvsvc.dll

2012-10-21 15:00 . 2010-08-27 05:46 9728 ----a-w- c:\windows\SysWow64\sscore.dll

2012-10-21 15:00 . 2012-06-02 05:25 1462784 ----a-w- c:\windows\system32\crypt32.dll

2012-10-21 15:00 . 2012-06-02 05:25 182272 ----a-w- c:\windows\system32\cryptsvc.dll

2012-10-21 15:00 . 2012-06-02 05:25 140288 ----a-w- c:\windows\system32\cryptnet.dll

2012-10-21 15:00 . 2012-06-02 04:45 139264 ----a-w- c:\windows\SysWow64\cryptsvc.dll

2012-10-21 15:00 . 2012-06-02 04:45 1157632 ----a-w- c:\windows\SysWow64\crypt32.dll

2012-10-21 15:00 . 2012-06-02 04:45 103936 ----a-w- c:\windows\SysWow64\cryptnet.dll

2012-10-21 15:00 . 2011-11-19 15:07 77312 ----a-w- c:\windows\system32\packager.dll

2012-10-21 15:00 . 2011-11-19 14:06 67072 ----a-w- c:\windows\SysWow64\packager.dll

2012-10-21 14:58 . 2012-10-21 14:58 -------- d-----w- c:\windows\SysWow64\Wat

2012-10-21 14:58 . 2012-10-21 14:58 -------- d-----w- c:\windows\system32\Wat

2012-10-21 04:15 . 2012-10-21 03:52 -------- d-----w- c:\windows\Panther

2012-10-21 04:14 . 2012-10-21 04:14 -------- d-----w- C:\Boot

2012-10-21 03:56 . 2012-02-15 06:27 1031680 ----a-w- c:\windows\system32\rdpcore.dll

2012-10-21 03:56 . 2010-01-09 07:19 139264 ----a-w- c:\windows\system32\cabview.dll

2012-10-21 03:56 . 2010-01-09 06:52 132608 ----a-w- c:\windows\SysWow64\cabview.dll

2012-10-21 03:34 . 2012-10-21 03:34 0 ----a-w- c:\windows\ativpsrm.bin

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2012-10-21 15:44 . 2009-05-05 19:30 16440 ----a-w- c:\windows\system32\drivers\AtiPcie.sys

2012-08-21 20:01 . 2012-08-21 20:01 125872 ----a-w- c:\windows\system32\GEARAspi64.dll

2012-08-21 20:01 . 2012-08-21 20:01 106928 ----a-w- c:\windows\SysWow64\GEARAspi.dll

2012-08-18 11:19 . 2012-10-21 20:30 44032 ----a-w- c:\windows\apppatch\acwow64.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2009-06-26 98304]

"BCSSync"="c:\program files (x86)\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-08-28 59280]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-09-10 421776]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

"ConsentPromptBehaviorAdmin"= 0 (0x0)

"EnableLUA"= 0 (0x0)

"PromptOnSecureDesktop"= 0 (0x0)

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files (x86)\Microsoft Office\Office14\GROOVE.EXE [2011-06-12 31125880]

R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-07-09 52736]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-10-21 1255736]

S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1309000.009\SYMDS64.SYS [2011-07-26 451192]

S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1309000.009\SYMEFA64.SYS [2012-05-22 1129120]

S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.0.28\Definitions\BASHDefs\20121005.002\BHDrvx64.sys [2012-10-05 1385632]

S1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\NISx64\1309000.009\ccSetx64.sys [2012-06-07 167072]

S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.0.28\Definitions\IPSDefs\20121102.001\IDSvia64.sys [2012-10-19 513184]

S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1309000.009\Ironx64.SYS [2012-04-18 190072]

S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NISx64\1309000.009\SYMNETS.SYS [2012-04-18 405624]

S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe [2012-06-16 138272]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-10-22 138912]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-06-10 539240]

.

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - 04356378

*NewlyCreated* - 08827532

*NewlyCreated* - 77690075

*Deregistered* - 04356378

*Deregistered* - 08827532

*Deregistered* - 77690075

.

Contents of the 'Scheduled Tasks' folder

.

2012-11-03 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-10-25 20:37]

.

2012-11-03 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-10-25 20:37]

.

2012-11-03 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-10-25 20:37]

.

.

--------- X64 Entries -----------

.

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://www.google.com/

mLocal Page = c:\windows\SysWOW64\blank.htm

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000

TCP: DhcpNameServer = 192.168.2.1

.

- - - - ORPHANS REMOVED - - - -

.

SafeBoot-30892894.sys

SafeBoot-77690075.sys

ShellIconOverlayIdentifiers-{F241C880-6982-4CE5-8CF7-7085BA96DA5A} - (no file)

ShellIconOverlayIdentifiers-{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} - (no file)

ShellIconOverlayIdentifiers-{BBACC218-34EA-4666-9D7A-C78F2274A524} - (no file)

.

.

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NIS]

"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\19.9.0.9\diMaster.dll\" /prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\Approved Extensions]

@Denied: (2) (LocalSystem)

"{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}"=hex:51,66,7a,6c,4c,1d,38,12,8d,ec,f8,

7b,2b,25,27,06,e7,c4,bc,f0,98,15,0d,de

"{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}"=hex:51,66,7a,6c,4c,1d,38,12,60,d8,39,

64,cd,04,79,07,f5,b7,d6,9a,c1,81,e0,1c

"{6D53EC84-6AAE-4787-AEEE-F4628F01010C}"=hex:51,66,7a,6c,4c,1d,38,12,ea,ef,40,

69,9c,24,e9,02,d1,f8,b7,22,8a,5f,45,18

"{72853161-30C5-4D22-B7F9-0BBC1D38A37E}"=hex:51,66,7a,6c,4c,1d,38,12,0f,32,96,

76,f7,7e,4c,08,c8,ef,48,fc,18,66,e7,6a

"{B4F3A835-0E21-4959-BA22-42B3008E02FF}"=hex:51,66,7a,6c,4c,1d,38,12,5b,ab,e0,

b0,13,40,37,0c,c5,34,01,f3,05,d0,46,eb

"{2A541AE1-5BF6-4665-A8A3-CFA9672E4291}"=hex:51,66,7a,6c,4c,1d,38,12,8f,19,47,

2e,c4,15,0b,03,d7,b5,8c,e9,62,70,06,85

.

[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\ApprovedExtensionsMigration]

@Denied: (2) (LocalSystem)

"Timestamp"=hex:3e,17,81,9e,d5,b0,cd,01

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_4_402_287_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_4_402_287_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_4_402_287_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_4_402_287_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_287.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_287.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_287.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_287.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)

"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

"Key"="ActionsPane3"

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2012-11-03 12:38:56

ComboFix-quarantined-files.txt 2012-11-03 19:38

ComboFix2.txt 2012-11-03 01:37

ComboFix3.txt 2012-11-02 03:02

.

Pre-Run: 84,894,474,240 bytes free

Post-Run: 84,624,404,480 bytes free

.

- - End Of File - - AB5D8DDE63729C68E5393AC4ED028FA0

[MrCharlie]

Looks Good.....

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

~~~~~~~~~~~~~~~~~~~~~~~

Then.................

Please download AdwCleaner from here and save it on your Desktop.

1. Right-click on adwcleaner.exe and select Run As Administrator to launch the application.
   
2. Now click on the Search tab.
   
3. Please post the contents of the log-file created in your next post.
   

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

MrC

[mappelsauce]

doing adwcleaner now, here is the MBAM report.

Malwarebytes Anti-Malware 1.65.1.1000

www.malwarebytes.org

Database version: v2012.11.03.08

Windows 7 x64 NTFS

Internet Explorer 9.0.8112.16421

Jill Appel :: APPELS-PC [administrator]

11/3/2012 1:37:16 PM

mbam-log-2012-11-03 (13-37-16).txt

Scan type: Full scan (C:\|D:\|E:\|F:\|)

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 496919

Time elapsed: 1 hour(s), 7 minute(s), 56 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 2

C:\TDSSKiller_Quarantine\03.11.2012_09.44.45\mbr0000\tdlfs0000\tsk0002.dta (Trojan.Agent.MRGGen) -> Quarantined and deleted successfully.

C:\TDSSKiller_Quarantine\03.11.2012_10.26.11\tdlfs0000\tsk0002.dta (Trojan.Agent.MRGGen) -> Quarantined and deleted successfully.

(end)

[mappelsauce]

AdwCleaner v2.006 - Logfile created 11/03/2012 at 16:49:46

# Updated 30/10/2012 by Xplode

# Operating system : Windows 7 Home Premium (64 bits)

# User : Jill Appel - APPELS-PC

# Boot Mode : Normal

# Running from : C:\Users\Jill Appel\Desktop\adwcleaner.exe

# Option [search]

***** [services] *****

***** [Files / Folders] *****

***** [Registry] *****

Key Found : HKCU\Software\AppDataLow\Software

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{6F6A5334-78E9-4D9B-8182-8B41EA8C39EF}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{CCB69577-088B-4004-9ED8-FF5BCC83A039}

Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}

Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{C04B7D22-5AEC-4561-8F49-27F6269208F6}

Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{CFF4DB9B-135F-47C0-9269-B4C6572FD61A}

Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}

Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}

Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{612AD33D-9824-4E87-8396-92374E91C4BB}

Key Found : HKU\S-1-5-21-138348372-2221529854-3621718402-1003\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}

Key Found : HKU\S-1-5-21-138348372-2221529854-3621718402-1003\Software\Microsoft\Internet Explorer\SearchScopes\{C04B7D22-5AEC-4561-8F49-27F6269208F6}

Key Found : HKU\S-1-5-21-138348372-2221529854-3621718402-1003\Software\Microsoft\Internet Explorer\SearchScopes\{CFF4DB9B-135F-47C0-9269-B4C6572FD61A}

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16421

[OK] Registry is clean.

-\\ Google Chrome v [unable to get version]

File : C:\Users\Mike Appel\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

File : C:\Users\Jill Appel\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [2179 octets] - [03/11/2012 16:49:46]

########## EOF - C:\AdwCleaner[R1].txt - [2239 octets] ##########

[MrCharlie]

Some adware found....lets clear it out.....

1. Please re-run AdwCleaner
   
2. Click on Delete button.
   
3. Confirm each time with OK if asked.
   
4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

MrC

[mappelsauce]

# AdwCleaner v2.006 - Logfile created 11/03/2012 at 18:43:43

# Updated 30/10/2012 by Xplode

# Operating system : Windows 7 Home Premium (64 bits)

# User : Jill Appel - APPELS-PC

# Boot Mode : Normal

# Running from : C:\Users\Jill Appel\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{6F6A5334-78E9-4D9B-8182-8B41EA8C39EF}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{CCB69577-088B-4004-9ED8-FF5BCC83A039}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{C04B7D22-5AEC-4561-8F49-27F6269208F6}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{CFF4DB9B-135F-47C0-9269-B4C6572FD61A}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{612AD33D-9824-4E87-8396-92374E91C4BB}

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16421

[OK] Registry is clean.

-\\ Google Chrome v [unable to get version]

File : C:\Users\Mike Appel\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

File : C:\Users\Jill Appel\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [2300 octets] - [03/11/2012 16:49:46]

AdwCleaner[s1].txt - [1801 octets] - [03/11/2012 18:43:43]

########## EOF - C:\AdwCleaner[s1].txt - [1861 octets] ##########

[MrCharlie]

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

• Save it to your Desktop.
  
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.
  

MrC

[mappelsauce]

Results of screen317's Security Check version 0.99.54

Windows 7 x64 (UAC is disabled!)

Out of date service pack!!

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Norton Internet Security

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.65.1.1000

Google Chrome 22.0.1229.95

````````Process Check: objlist.exe by Laurent````````

Norton ccSvcHst.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 2%

````````````````````End of Log``````````````````````

[mappelsauce]

After I reinstalled windows, the Service pack update kept failing.

[MrCharlie]

After I reinstalled windows, the Service pack update kept failing.

OK, the rest looks OK.......

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

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Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassociates.com/OT-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, etc....

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Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

[mappelsauce]

That is great. I assume the windows transfer file, copies of our two my documents folders, and recent backup files stored on an external hard drive (not currently connected) are like contaminated too and should be discarded. Is this correct?

[MrCharlie]

That is great. I assume the windows transfer file, copies of our two my documents folders, and recent backup files stored on an external hard drive (not currently connected) are like contaminated too and should be discarded. Is this correct?

No, they should be OK.

Your MBR (Master Boot Record) was infected. MrC

[mappelsauce]

Thanks for everything.

[LDTate]

Glad we could help.

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