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Malwarebytes 1.65.1 causes Windows XP Explorer profile Issue


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Hi

After installing version 1.65.1.1000 we are experiencing problems where windows xp profiles will not

load. You can log on, but the explorer profile hangs up. After some time there is a malware bytes error pop-up with error #2. (sorry, i didn't write the entire message down.)

After removing malwarebytes, problem goes away. Reinstalled and problem returns.

Any ideas?

I've never seen this with earlier versions...

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Sorry your having issues....

Please run the following mbam-check tool so that we can get a better look at what's going on.

Create an mbam-check log:

Download mbam-check.exe from here and save it to your desktop

HERE

Double-click on mbam-check.exe to run it. When done it should then open a log file

Please copy and paste the entire contents of the log into your next reply, or, if you prefer, you may attach the CheckResults.txt file which should now be located on your desktop to your next reply instead

Next, please download DDS from one of the locations below and save it to your desktop.

here: http://download.blee...om/sUBs/dds.scr

or

here: http://download.blee...om/sUBs/dds.com

Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click dds.scr or dds.com to run the tool, on Vista or Win 7 right click and select Run as administrator

Click the Run button if prompted with an Open File - Security Warning dialog box.

A black DOS console should open and run for a moment.

When done, DDS will open two (2) logs:

DDS.txt

Attach.txt

Save both reports to your desktop

Please attach the following logs in your next reply: DDS.txt and Attach.txt

You can ignore the note about zipping the Attach.txt file and just attach it to your reply.

Thank you

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