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Windows 7 Not Loading After Update

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  • 3 weeks later...

Sorry your having issues...

Please run the following mbam-check tool so that we can get a better look at what's going on.

Create an mbam-check log:

Download mbam-check.exe from here and save it to your desktop


Double-click on mbam-check.exe to run it. When done it should then open a log file

Please copy and paste the entire contents of the log into your next reply, or, if you prefer, you may attach the CheckResults.txt file which should now be located on your desktop to your next reply instead

Next, please download DDS from one of the locations below and save it to your desktop.

here: http://download.blee...om/sUBs/dds.scr


here: http://download.blee...om/sUBs/dds.com

Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click dds.scr or dds.com to run the tool, on Vista or Win 7 right click and select Run as administrator

Click the Run button if prompted with an Open File - Security Warning dialog box.

A black DOS console should open and run for a moment.

When done, DDS will open two (2) logs:



Save both reports to your desktop

Please attach the following logs in your next reply: DDS.txt and Attach.txt

You can ignore the note about zipping the Attach.txt file and just attach it to your reply.

Thank you

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Hi, grog1961:

If Firefox will permit my intrusion,...

Since you have been working with AdvancedSetup at the helpdesk, please stay with your topic there (as he had requested prior to yesterday's forum technical problem), if you are still having problems.

It appears that your post here today (dated Oct 18!) might be some sort of glitch related the recent forum outage. :)

However, it's still true that posting here duplicates work for both you and AdvancedSetup, if he is already helping you at the helpdesk. :)

Thanks very much for your patience and understanding,


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