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Redirect virus or HDD failure?

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Hi everyone,

One of my home computers recently came down with a redirect virus. I ran MBAM which found 2 threats and removed them. This eliminated a great deal of the redirects that I was getting, but I still experienced some on occasion. I let this go, as it was not causing me too much trouble (dumb idea, I know) but recently ran into another problem. My computer has started shutting itself down (not cutting off as if having lost power, but actually closing applications itself and shutting down). This startled me so I ran MBAM again but it did not detect anything. This shut down incident happened again tonight, but this time gave me the winload.exe error upon restarting. I tried inserting my disc to recover the file, but it seems to do nothing. The hard drive windows is loaded on is also mysteriously missing from the drive window when running recovery from my Vista disc. The system is able to find my secondary storage hard drive, but I cannot seem to get it to locate my primary drive with the windows installation. I have checked all SATA/Power cables to be sure nothing came loose, and have verified that I am able to see my primary hard drive in BIOS, but nothing past that. At this point, it is merely booting to a blank screen with a flashing cursor, rather than giving me the winload.exe error (this started after attempting to load the drivers for my hard disk, as is suggested by the prompt if your Windows installation is not shown in the recovery window). My first instinct was that the hard drive may be dead, but the fact that I can see it in BIOS, AND it happened just as my computer decided to shut down on its own, presumably from whatever I was infected with, has me believing it is a little too much of a coincidence. Is there anything I can do at this point to either restore the functionality of the drive, or at least have my computer recognize it long enough to recover data from it? I realize this may be a bit outside of what is typically handled here at MBAM, but since the users seem to be quite knowledgeable, I figured it couldn't hurt to ask.

Thank you all in advance for you help!

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  • Root Admin

Hello and welcome to Malwarebytes

If you think you are infected, here are the steps needed to get your computer cleaned....

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Don't use any temporary file cleaners unless requested - this can cause data loss and make recovery difficult

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