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Run-time error '372'

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Hello ~

It seem that my desktop at home has the spyprotect 2009 virus a boy i can use some help please.

Im running

Microsoft Windows Xp

home edition

Version 2002

Version 5.1 Service pack 3

128 Ram

I installed and uninstalled and reinstalled Malwarebytes' Anti-malware of a copy I download with my laptop but this is what I get every time:

Run-time error '372'

Failed to load control 'vbralGrib' from vbalsgrid6.ocx. Your version of vbalsgrid6.ocx may be outdated. Make sure you are using the version of the control that was provided with your application.

The computer it self is wacked, I can not get on the internet at all with this computer after this showed up on tool bar(spyprotect 2009) all my internet connection seem to be wiped out when I click on view network connections. Nothing is there at all. But did go to command prompt and saw them there how I got there no telling now. It was on a wireless connection. (Which my laptop is working off of now so I know it works.) When I try to open internet Explore it will just do a quick flash on the screen but will not open.

The tool bar is nothing like it use to be all the programs that where on there are gone and replaced with that spyprotect 2009 icon. which is gone now.


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  • Root Admin

Please check and see if you have this file on your system or not.


You will have to disable hidden files to locate it.

Reconfigure Windows XP to show hidden files:

To enable the viewing of Hidden files follow these steps:

* Close all programs so that you are at your desktop.

* Double-click on the My Computer icon.

* Select the Tools menu and click Folder Options.

* After the new window appears select the View tab.

* Put a checkmark in the checkbox labeled Display the contents of system folders.

* Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.

* Remove the checkmark from the checkbox labeled Hide file extensions for known file types.

* Remove the checkmark from the checkbox labeled Hide protected operating system files.

* Press the Apply button and then the OK button and exit My Computer.

* Now your computer is configured to show all hidden files.

Do you have access to another computer where you can download a program and burn it to CD ?

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  • 2 weeks later...
  • Root Admin

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

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