Possible virus but Malwarebytes full scan clean

lazykins · October 6, 2012

Hello.

I'm on this Sony Vaio a lot so I know it well. Recently Chrome started acting strange and there's been a couple incidents of idle activity that I can't explain. The horrible Sony Vaio "care ware" may be to blame for the idle activity but the Chrome behavior (no redirects, but some certificate/encryption issues), along with one bizarre Yahoo Mail episode has me wondering. I've recently started using another computer for all my online accounts. I run MByte full scans every week - they are clean.

It might be nothing. My memory is not what it used to be so I appreciate the help very much. I want to be safe before I do my monthly archiving to my external drive. Hopefully, I did this right!

Thank you,

Lazykins

DDS.txt

Attach.txt

MrCharlie · October 6, 2012

Welcome to the forum.

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller to your desktop.

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

MrC

------->Your topic will be closed if you haven't replied within 3 days!<--------

lazykins · October 6, 2012

Thank you, Mr. Charlie. Here is my report:

RogueKiller V8.1.1 [10/03/2012] by Tigzy

mail: tigzyRK<at>gmail<dot>com

Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website: http://tigzy.geekstogo.com/roguekiller.php

Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Amy [Admin rights]

Mode : Scan -- Date : 10/06/2012 17:31:24

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 6 ¤¤¤

[TASK][sUSP PATH] {9C1F4562-28EA-4682-AFBA-F89C512E8C65} : C:\Windows\system32\pcalua.exe -a C:\Users\Amy\Desktop\freehand-trial.exe -d C:\Users\Amy\Desktop -> FOUND

[sTARTUP][sUSP PATH] Best Buy pc app.lnk @Default : C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe -> FOUND

[sTARTUP][sUSP PATH] Best Buy pc app.lnk @Default User : C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowPrinters (0) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: SAMSUNG HM641JI +++++

--- User ---

[MBR] cae727cc932c97fbfbf3724d3d046dbd

[bSP] c5d814433ae4eed9956ebbd676454237 : Windows 7 MBR Code

Partition table:

0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 10283 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 21061632 | Size: 100 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 21266432 | Size: 600095 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1].txt >>

RKreport[1].txt

MrCharlie · October 7, 2012

Not much showing, lets run some scans.....

Please read the directions carefully so you don't end up deleting something that is good!!

Please download and run TDSSKiller to your desktop as outlined below:

Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

-------------------------

Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.

------------------------

Click the Start Scan button.

-----------------------

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

----------------------

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

--------------------

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

--------------------

A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste its contents on your next reply.

Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

-------------------

Here's a summary of what to do if you would like to print it out:

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

MrC

lazykins · October 7, 2012

Thank you Mr. Charlie. I get 10 of those unsigned multi.generics but no other threats. So I skipped them and have attached the report. One thing, though. I ran with the "Loaded Modules" parameter unchecked. Is that okay?

Lazykins.

TDSSKiller.2.8.10.0_07.10.2012_08.19.44_log.txt

MrCharlie · October 7, 2012

Yes that's OK.

~~~~~~~~~~~~~~~~~~~~~

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingc...to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

lazykins · October 7, 2012

Please help. It ran through and has been stuck on preparing log for 20 minutes. Any tips?

lazykins · October 7, 2012

It seems to be be adding to the report but very very slowly. I am afraid I only set Norton to be off for one hour. I should have known better. What happens if it turns back on while the log is writing?

MrCharlie · October 7, 2012

It should be OK, let run for a little while more and see what happens, MrC

lazykins · October 7, 2012

As I was reading your reply, with about 10 minutes left on my security disablement, it finished. Here is the log. Sorry for the panic. Again, I blame the Sony bloatware for this weirdness. I have seen Sony Messenger interfere with other processes like the Malwarebytes scans. I turn it off but it turns itself on again to tell me about a driver update from 2 years ago.

lazykins · October 7, 2012

And here is the log. Sorry.

ComboFix.txt

MrCharlie · October 7, 2012

Not much showing...one last scan:

Please download AdwCleaner from here and save it on your Desktop.

Right-click on adwcleaner.exe and select Run As Administrator to launch the application.
Now click on the Search tab.
Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

MrC

lazykins · October 7, 2012

# AdwCleaner v2.004 - Logfile created 10/07/2012 at 10:16:18

# Updated 06/10/2012 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : Amy - AMY-VAIO

# Boot Mode : Normal

# Running from : C:\Users\Amy\Desktop\adwcleaner.exe

# Option [search]

***** [services] *****

***** [Files / Folders] *****

Folder Found : C:\Program Files (x86)\Red Kawa\Video Converter App\OpenCandy

Folder Found : C:\ProgramData\Partner

***** [Registry] *****

Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}

Key Found : HKLM\Software\OpenCandy

Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{7D86A08B-0A8F-4BE0-B693-F05E6947E780}

Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}

Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}

Key Found : HKU\S-1-5-21-3850635917-1597292309-2435745105-1000\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16421

[OK] Registry is clean.

-\\ Mozilla Firefox v15.0 (en-US)

Profile name : default

File : C:\Users\Amy\AppData\Roaming\Mozilla\Firefox\Profiles\y6p002qo.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v [unable to get version]

File : C:\Users\Amy\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [1577 octets] - [07/10/2012 10:16:18]

########## EOF - C:\AdwCleaner[R1].txt - [1637 octets] ##########

lazykins · October 7, 2012

That video converter was a big problem one year ago. I would be happy to delete anything having to do with it.

MrCharlie · October 7, 2012

Please re-run AdwCleaner
Click on Delete button.
Confirm each time with OK if asked.
Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

MrC

lazykins · October 7, 2012

# AdwCleaner v2.004 - Logfile created 10/07/2012 at 10:32:33

# Updated 06/10/2012 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : Amy - AMY-VAIO

# Boot Mode : Normal

# Running from : C:\Users\Amy\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

Folder Deleted : C:\Program Files (x86)\Red Kawa\Video Converter App\OpenCandy

Folder Deleted : C:\ProgramData\Partner

***** [Registry] *****

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}

Key Deleted : HKLM\Software\OpenCandy

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{7D86A08B-0A8F-4BE0-B693-F05E6947E780}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16421

[OK] Registry is clean.

-\\ Mozilla Firefox v15.0 (en-US)

Profile name : default

File : C:\Users\Amy\AppData\Roaming\Mozilla\Firefox\Profiles\y6p002qo.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v [unable to get version]

File : C:\Users\Amy\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [1702 octets] - [07/10/2012 10:16:18]

AdwCleaner[R2].txt - [1762 octets] - [07/10/2012 10:32:05]

AdwCleaner[s1].txt - [1558 octets] - [07/10/2012 10:32:33]

########## EOF - C:\AdwCleaner[s1].txt - [1618 octets] ##########

MrCharlie · October 7, 2012

OK, how are things now?? MrC

lazykins · October 7, 2012

Well, I think everything's okay. I am left wondering what that Windows directory was doing in my user dir. When I first got this computer, I needed Sony to address an issue with permissions. That might have been something left over from their visit. I guess I will continue to blame the VaioCare utility's incompatibility with Norton (or vice versa) for the sluggishness and idle time surges. Haven't had an idle time mystery activity issue since rebooting after the adwcleaner fix. So thank you for your time spent on this!

MrCharlie · October 7, 2012

Great

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

MrC

lazykins · October 8, 2012

Results of screen317's Security Check version 0.99.51

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Norton Internet Security

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Spyder3Pro

Malwarebytes Anti-Malware version 1.65.0.1400

Java™ 6 Update 31

Java version out of Date!

Adobe Flash Player 10 Flash Player out of Date!

Adobe Reader X (10.1.4)

Mozilla Firefox (15.0)

Google Chrome 21.0.1180.83

Google Chrome 21.0.1180.89

Google Chrome 22.0.1229.79

````````Process Check: objlist.exe by Laurent````````

Norton ccSvcHst.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 0%

````````````````````End of Log``````````````````````

MrCharlie · October 8, 2012

Java™ 6 Update 31 <----uninstall from add/remove programs
Java version out of Date! <--Please update from Here
Adobe Flash Player 10 Flash Player out of Date! <----please update

You have out dated programs on the system which are vulnerable to malware.

Please update or delete them

Info on doing that can be found in my Preventive Maintenance

~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, etc....

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

lazykins · October 8, 2012

Okay, all completed.

`````````Anti-malware/Other Utilities Check:`````````

Spyder3Pro <--- monitor calibration software util, you prob know

Malwarebytes Anti-Malware version 1.65.0.1400

Java 7 Update 7

Adobe Flash Player 11.4.402.287

Adobe Reader X (10.1.4)

Mozilla Firefox (15.0)

Google Chrome 21.0.1180.83

Google Chrome 21.0.1180.89

Google Chrome 22.0.1229.79

-----------------------------------------------

One more quick question. When examining my Mozilla plugins, I discovered that Flash 9.0x is still installed but disabled. Is it enough to disable that plugin if the updated version is installed? Or does the exploit vulnerability still exist?

Thanks for all your help. Cleanups went fine, too.

MrCharlie · October 8, 2012

It should be OK like that.

I don't use FF but I found this on how to delete them:

http://internet.wonderhowto.com/how-to/disable-uninstall-mozilla-firefox-add-ons-plug-ins-extensions-themes-0122641/

MrC

lazykins · October 8, 2012

Thanks, I've done the renaming thing. Seems to have done the trick. I only use FF to test websites I create. It used to be my favorite but got too slow/huge.

MrCharlie · October 8, 2012

OK, so we're all set >> Take Care...MrC

Possible virus but Malwarebytes full scan clean

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