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I have trojan.agent on my CPU. MBAM finds it and quarantines but it is still there after restart. Tried everything... came across this forum after a search. Norton 360 had expired for a few weeks and I assume that is when it was infected. Even after renewing Norton, it does not find it on a scan... only Malwarebytes finds it... but can't remove it for good. Please HELP!

Attached DDS and Attach files

Thanks

Attach.txt

DDS.txt

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Welcome to the forum.

Please Update and run a Quick Scan with MBAM, post the report.

Make sure that everything is checked, and click Remove Selected.

~~~~~~~~~~~~~~~~~~

Next.....................

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller to your desktop.

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

MrC

------->Your topic will be closed if you haven't replied within 3 days!<--------

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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Here are the logs that popped up after my scan...

Malwarebytes Anti-Malware 1.65.0.1400

www.malwarebytes.org

Database version: v2012.10.01.08

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Vidrines Cafe LLC :: OFFICE [administrator]

10/9/2012 7:47:01 AM

mbam-log-2012-10-09 (08-17-54).txt

Scan type: Full scan (C:\|D:\|E:\|G:\|H:\|I:\|J:\|Q:\|)

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P

Scan options disabled:

Objects scanned: 363885

Time elapsed: 27 minute(s), 40 second(s)

Memory Processes Detected: 1

C:\Windows\svchost.exe (Trojan.Agent) -> 3444 -> No action taken.

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 1

C:\Windows\svchost.exe (Trojan.Agent) -> No action taken.

(end)

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Rogue Killer report

RogueKiller V8.1.1 [10/03/2012] by Tigzy

mail: tigzyRK<at>gmail<dot>com

Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website: http://tigzy.geekstogo.com/roguekiller.php

Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Vidrines Cafe LLC [Admin rights]

Mode : Scan -- Date : 10/09/2012 09:25:55

¤¤¤ Bad processes : 1 ¤¤¤

[sVCHOST] svchost.exe -- \\.\globalroot\systemroot\svchost.exe -> KILLED [TermProc]

¤¤¤ Registry Entries : 3 ¤¤¤

[HJPOL] HKCU\[...]\System : disableregistrytools (0) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Infection : Root.MBR ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: Hitachi HDS721010CLA332 SATA Disk Device +++++

--- User ---

[MBR] f26a5554834317feff589b7f60932739

[bSP] 3cc29040719d29c4fb5263b4e2fef253 : Windows Vista/7 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 942267 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 1929969664 | Size: 11500 Mo

User = LL1 ... OK!

User != LL2 ... KO!

--- LL2 ---

[MBR] d7dbaaf65cfa5e50ddcab015db454d57

[bSP] e60402fc9c01f57bca54c85bc7cefa16 : Windows 7 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 217933824 | Size: 300 Mo

+++++ PhysicalDrive1: TOSHIBA TransMemory USB Device +++++

--- User ---

[MBR] c0d5d819e625e914d5cac71371ca8399

[bSP] 1c2ae27543bebe1fbf56b733138b826b : MBR Code unknown

Partition table:

0 - [XXXXXX] FAT32 (0x0b) [VISIBLE] Offset (sectors): 63 | Size: 15279 Mo

User = LL1 ... OK!

Error reading LL2 MBR!

Finished : << RKreport[1].txt >>

RKreport[1].txt

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Please download Listparts64

Run the tool, click Scan and post the log (Result.txt) it makes

~~~~~~~~~~~~~~~~

Please read the directions carefully so you don't end up deleting something that is good!!

Please download the latest version of TDSSKiller from here and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
    image000q.png
  • Put a checkmark beside loaded modules.
    2012081514h0118.png
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
    2012081517h0349.png
  • Click the Start Scan button.
    19695967.jpg
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
    67776163.jpg
    Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
    Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    62117367.jpg
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. There may be 3 logs > so post or attach all of them.
  • Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

Here's a summary of what to do if you would like to print it out:

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

MrC

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Tried listparts again but went through Norton this time (still have Norton on) and made it trust the program. It worked... here is the report...

ListParts by Farbar Version: 02-10-2012

Ran by Vidrines Cafe LLC (administrator) on 11-10-2012 at 19:58:11

Windows 7 (X64)

Running From: C:\Users\Vidrines Cafe LLC\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\MQJ6PVBG

Language: 0409

************************************************************

========================= Memory info ======================

Percentage of memory in use: 39%

Total physical RAM: 3839.29 MB

Available physical RAM: 2339.21 MB

Total Pagefile: 7676.76 MB

Available Pagefile: 5863.3 MB

Total Virtual: 8192 MB

Available Virtual: 8191.89 MB

======================= Partitions =========================

1 Drive c: (OS) (Fixed) (Total:920.18 GB) (Free:861.35 GB) NTFS

2 Drive d: (HP_RECOVERY) (Fixed) (Total:11.23 GB) (Free:1.37 GB) NTFS ==>[system with boot components (obtained from reading drive)]

8 Drive k: (TOSHIBA) (Removable) (Total:14.91 GB) (Free:3.6 GB) FAT32

Disk ### Status Size Free Dyn Gpt

-------- ------------- ------- ------- --- ---

Disk 0 Online 931 GB 0 B

Disk 1 Online 14 GB 0 B

Disk 2 No Media 0 B 0 B

Disk 3 No Media 0 B 0 B

Disk 4 No Media 0 B 0 B

Disk 5 No Media 0 B 0 B

Partitions of Disk 0:

===============

Partition ### Type Size Offset

------------- ---------------- ------- -------

Partition 1 Primary 100 MB 1024 KB

Partition 2 Primary 920 GB 101 MB

Partition 3 Primary 11 GB 920 GB

======================================================================================================

Disk: 0

Partition 1

Type : 07

Hidden: No

Active: Yes

Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 1 SYSTEM NTFS Partition 100 MB Healthy System (partition with boot components)

======================================================================================================

Disk: 0

Partition 2

Type : 07

Hidden: No

Active: No

Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 2 C OS NTFS Partition 920 GB Healthy Boot

======================================================================================================

Disk: 0

Partition 3

Type : 07

Hidden: No

Active: No

Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 3 D HP_RECOVERY NTFS Partition 11 GB Healthy

======================================================================================================

Partitions of Disk 1:

===============

Partition ### Type Size Offset

------------- ---------------- ------- -------

Partition 1 Primary 14 GB 31 KB

======================================================================================================

Disk: 1

Partition 1

Type : 0B

Hidden: No

Active: No

Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 4 K TOSHIBA FAT32 Removable 14 GB Healthy

======================================================================================================

****** End Of Log ******

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Run TDSSKiller again and choose "Cure" for this one:

20:13:24.0600 5668 \Device\Harddisk0\DR0 ( Rootkit.Boot.Pihar.c ) - skipped by user

20:13:24.0600 5668 \Device\Harddisk0\DR0 ( Rootkit.Boot.Pihar.c ) - User select action: Skip

Reboot and run TDSSKiller and choose "Delete" for this one:

20:13:24.0600 5668 \Device\Harddisk0\DR0 ( TDSS File System ) - skipped by user

20:13:24.0600 5668 \Device\Harddisk0\DR0 ( TDSS File System ) - User select action: Skip

~~~~~~~~~~~~~~~~~~~~~

Please Update and run a Quick Scan with MBAM, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

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Malwarebytes Anti-Malware 1.65.0.1400

www.malwarebytes.org

Database version: v2012.10.01.08

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Vidrines Cafe LLC :: OFFICE [administrator]

10/16/2012 9:26:37 AM

mbam-log-2012-10-16 (09-26-37).txt

Scan type: Full scan (C:\|D:\|E:\|G:\|H:\|I:\|J:\|K:\|Q:\|)

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P

Scan options disabled:

Objects scanned: 372672

Time elapsed: 39 minute(s), 42 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 1

C:\Windows\svchost.exe (Trojan.Agent) -> Quarantined and deleted successfully.

(end)

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Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingc...to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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