Loss of Real Time Protection

[KenWA]

I was running MBAM Pro on XP Pro SP3 and noticed that I had lost protection. Following advice given on the Forum I ran mbam-clean, switched off ZA and installed version 1.60 and activated it. It then updated to 1.65 but on checking I had lost protection and the tray icon.

On checking back on the Forum I then followed the advice given to unknut and include the files requested. Being a new install there are no logs.

Your advice would be appreciated

attach.txt

CheckResults.txt

dds.txt

[Firefox]

Hello and

It appears that your Terminal Service is Disabled

Please do the following.

Click on START and type in CMD.EXE and when it shows on the menu right click over it and choose "Run as administrator"

Then type in or copy/paste the following and then press the Enter key on the keyboard.

sc config termservice start= demand

Then restart the computer and see if you're able to enable the protection module now.

Thanks

[KenWA]

Thank you. Up and running.

Since when did MBAM require Terminal Service to operate?

[AdvancedSetup]

Since we updated to version 1.65

[Firefox]

Glad you got it working, should you have any further issues or questions don't hesitate to ask....

[dfa120374]

I want to thank you very much for this advice, Fireox. I noticed that my old laptop had the same trouble as the OP (I have XP Pro SP3 also), where the real time protection for Filesystem Protection & Website Blocking was off and wasn't being enabled when I tried to start it.

I didn't do what the OP done, though, as in uninstall and reinstall, and I suppose I took a chance (and a guess based on reading this thread) on it being the Terminal Service being disabled on my machine also. So, I followed your advice on entering that line and restarting my laptop. When Windows eventually loaded up, I noticed that my Malwarebytes automatically started the Filesystem Protection & Website Blocking when it loaded up and I am back up and running with full protection now.

Big thumbs up to you, Firefox

[Firefox]

I want to thank you very much for this advice, Fireox. I noticed that my old laptop had the same trouble as the OP (I have XP Pro SP3 also), where the real time protection for Filesystem Protection & Website Blocking was off and wasn't being enabled when I tried to start it.

I didn't do what the OP done, though, as in uninstall and reinstall, and I suppose I took a chance (and a guess based on reading this thread) on it being the Terminal Service being disabled on my machine also. So, I followed your advice on entering that line and restarting my laptop. When Windows eventually loaded up, I noticed that my Malwarebytes automatically started the Filesystem Protection & Website Blocking when it loaded up and I am back up and running with full protection now.

Big thumbs up to you, Firefox

Your quite welcome, glad to be of service. Should you have any further issues don't hesitate to start your owe topic...