Antivirus 360 Removal now IE doesn't work...

[ambermb]

I used Malware bytes to remove the antivirus 360. That part went smooth but now i can get on the internet? I get "The page cannot get displayed" and then "Internet Explorer could not open the search page". Is there somethig else that i can do or should have done?

[AdvancedSetup]

There are various issues that can cause loss of Internet activity. It could be Malware that is on your system that needs to be removed first, however it could also be from the removal of Malware or similar issues. Step one should be to ensure you remove any Malware from your system first.

Depending on what is wrong there are 3 methods of repair that you can try to re-establish connectivity.

METHOD 1

LSP-Fix

Repairs Winsock 2 settings, caused by buggy or improperly-removed Internet software, that result in loss of Internet access

LSP-Fix Home Page

Using LSP-Fix to remove Spyware & Hijackers

METHOD 2

WinSock XP Fix 1.2

It can often cure the problem of lost connections after the removal of Adware components or improper uninstall of firewall applications or other tools that modify the XP network and Winsock settings.

If you encounter connection problems after removing network related software, Adware or after registry clean-up; and all other ways fail, then give WinSock XP Fix a try.

Download WinSock XP Fix 1.2

METHOD 3

Microsoft KB article to reset TCP/IP

One of the components of the Internet connection on your computer is a built-in set of instructions called TCP/IP. TCP/IP can sometimes become corrupted. If you cannot connect to the Internet and you have tried all other methods to resolve the problem, TCP/IP might be causing it.

Because TCP/IP is a core component of Windows, you cannot remove it. However, you can reset TCP/IP to its original state by using the NetShell utility (netsh)

How to reset Internet Protocol (TCP/IP) in Windows XP

[ambermb]

Thanks, I haven't tried your methods yet because i wanted to rerun Malwarebytes again. And i did that quite a few times because i keep getting the same 8 files over and over again after i remove them. I can't get rid of them. The vendors are Trogan.BHO.H, Trojan Agent and Spyware.BZub. I have been saving the logs if you want to see them. Any suggestions or should i just go ahead and try your other methods? Thanks!

[ambermb]

My IP address starts with 192 and i did the next part and this is what it said "Ping request could not find host www.yahoo.com. Please check the name and try again.

The wireless signal is strong on the computer too.

[ambermb]

I also just tried the other 3 methods, since the computer is clean and none of them worked

[rydall]

I also just tried the other 3 methods, since the computer is clean and none of them worked

Here is what we do .

We boot to safe mode and look at msconfig for any loading services or programes starting that shouldnt be there.

then we run sdfix

how to use SDFix.

1. Download SDFix.

Download SDFix and save it to your Desktop.

Site 1 (andymanchesta.com)

Site 2 (bleepingcomputer.com)

2. Install SDFix.

Double-click on the SDFix. If a

[ambermb]

when i try to download those files, i get told there is a trojan on them. So i don't think i will be doing that.

[Electrobrandino]

Dr. Web, Mcafee, and NOD32 all see SDFix.exe as something.....

Ive never used it so Im not sure...maybe someone else has better info on it...this is from the one on the first like for download.

File SDFix.exe received on 03.06.2009 05:24:43 (CET)

Current status: finished

Result: 5/39 (12.82%)

Compact Compact

Print results Print results

Antivirus Version Last Update Result

a-squared - - -

AhnLab-V3 - - -

AntiVir - - -

Authentium - - -

Avast - - -

AVG - - -

BitDefender - - -

CAT-QuickHeal - - -

ClamAV - - -

Comodo - - -

DrWeb - - Tool.Prockill

eSafe - - -

eTrust-Vet - - -

F-Prot - - -

F-Secure - - -

Fortinet - - -

GData - - -

Ikarus - - -

K7AntiVirus - - -

Kaspersky - - -

McAfee - - Generic.dx

McAfee+Artemis - - Generic.dx

Microsoft - - -

NOD32 - - Win32/PrcView

Norman - - -

nProtect - - -

Panda - - -

PCTools - - -

Prevx1 - - -

Rising - - -

SecureWeb-Gateway - - -

Sophos - - -

Sunbelt - - VIPRE.Suspicious

Symantec - - -

TheHacker - - -

TrendMicro - - -

VBA32 - - -

ViRobot - - -

VirusBuster - - -

[Electrobrandino]

Oh, and Niel, not all BIOS' beep when you turn them on

After hearing your computer beep once during startup, but before the Windows icon appears, press F8.

[TeMerc]

Dr. Web, Mcafee, and NOD32 all see SDFix.exe as something.....

Ive never used it so Im not sure...maybe someone else has better info on it...this is from the one on the first like for download.

File SDFix.exe received on 03.06.2009 05:24:43 (CET)

Current status: finished

Result: 5/39 (12.82%)

Compact Compact

Print results Print results

Antivirus Version Last Update Result

a-squared - - -

AhnLab-V3 - - -

AntiVir - - -

Authentium - - -

Avast - - -

AVG - - -

BitDefender - - -

CAT-QuickHeal - - -

ClamAV - - -

Comodo - - -

DrWeb - - Tool.Prockill

eSafe - - -

eTrust-Vet - - -

F-Prot - - -

F-Secure - - -

Fortinet - - -

GData - - -

Ikarus - - -

K7AntiVirus - - -

Kaspersky - - -

McAfee - - Generic.dx

McAfee+Artemis - - Generic.dx

Microsoft - - -

NOD32 - - Win32/PrcView

Norman - - -

nProtect - - -

Panda - - -

PCTools - - -

Prevx1 - - -

Rising - - -

SecureWeb-Gateway - - -

Sophos - - -

Sunbelt - - VIPRE.Suspicious

Symantec - - -

TheHacker - - -

TrendMicro - - -

VBA32 - - -

ViRobot - - -

VirusBuster - - -

All false\positives, SDFix is safe to use, ignore those and turn off all your security before runnning it. Also be sure not to use safe mode w\networking when in the advanced boot menu

[TeMerc]

I used Malware bytes to remove the antivirus 360. That part went smooth but now i can get on the internet? I get "The page cannot get displayed" and then "Internet Explorer could not open the search page". Is there somethig else that i can do or should have done?

You may also want to just try running your Internet Connection wizard to refind all the settings again.

[sreekaanth]

problem is with your connectivity since when trying to ping any website your are getting 'ping request could not find the host' but wherein you have internet connectivity

in this case you can try to rename the host file. steps to rename the host file are as follows

open an notepad by start>run> type 'notepad'

then copy the following two lines

cd c:\windows\system32\drivers\etc

ren hosts oldhosts

save it as rename.cmd in your desktop

then double-click on rename.cmd file.

it would automatically run and closes.

try this and restart your computer. then try to go online.