Jump to content

Heavily Infected PC


Dal

Recommended Posts

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

Microsoft® Windows Vista™ Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 12/01/2009 04:16:05

System Uptime: 25/09/2012 09:53:14 (7 hours ago)

.

Motherboard: Wistron | | 3612

Processor: Genuine Intel® CPU T1600 @ 1.66GHz | CPU | 1662/667mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 222 GiB total, 131.387 GiB free.

D: is FIXED (NTFS) - 11 GiB total, 1.802 GiB free.

E: is CDROM (UDF)

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

.

==== Installed Programs ======================

.

Update for Microsoft Office 2007 (KB2508958)

ABBYY FineReader 9.0 Sprint

Acrobat.com

Activation Assistant for the 2007 Microsoft Office suites

ActiveCheck component for HP Active Support Library

Adobe AIR

Adobe Flash Player 10 Plugin

Adobe Flash Player 11 ActiveX

Adobe Reader 9.5.0

Adobe Shockwave Player

AOL Toolbar 5.0

Apple Mobile Device Support

Apple Software Update

Atheros Driver Installation Program

µTorrent

AVS Video Converter 7

AVS4YOU Software Navigator 1.4

Bing Bar

Bonjour

Cisco EAP-FAST Module

Cisco LEAP Module

Cisco PEAP Module

Click to Call with Skype

Compatibility Pack for the 2007 Office system

Conexant HD Audio

ContentSAFER for Wizmax

CyberLink DVD Suite

CyberLink YouCam

D3DX10

EmoDio

Epson Easy Photo Print 2

Epson Easy Photo Print Plug-in for PMB(Picture Motion Browser)

Epson Event Manager

EPSON Scan

EPSON SX130 Series Printer Uninstall

ESU for Microsoft Vista

FantastiGames Toolbar

Free File Opener v2011.7.0.1

FrostWire 4.21.5

Google Chrome

Google Earth

Google Update Helper

Google Updater

HDAUDIO Soft Data Fax Modem with SmartCP

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

HP Active Support Library

HP Customer Experience Enhancements

HP Doc Viewer

HP DVD Play 3.7

HP Help and Support

HP Quick Launch Buttons 6.40 H2

HP Total Care Advisor

HP Update

HP User Guides 0118

HP Wireless Assistant

HPAsset component for HP Active Support Library

HPNetworkAssistant

HPTCSSetup

Infineon USB driver 1.0.0.6

Intel® Graphics Media Accelerator Driver

iTunes

Java Auto Updater

Java 6 Update 30

Java 6 Update 7

Junk Mail filter update

LabelPrint

LG USB Modem Driver

LightScribe System Software 1.14.17.1

LimeWire 5.5.14

LiveUpdate (Symantec Corporation)

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Access MUI (English) 2007

Microsoft Office Access Setup Metadata MUI (English) 2007

Microsoft Office Enterprise 2007

Microsoft Office Excel MUI (English) 2007

Microsoft Office Groove MUI (English) 2007

Microsoft Office Groove Setup Metadata MUI (English) 2007

Microsoft Office InfoPath MUI (English) 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Publisher MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Silverlight

Microsoft SQL Server Native Client

Microsoft SQL Server Setup Support Files (English)

Microsoft SQL Server VSS Writer

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Microsoft Works

MSVCRT

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

muvee Reveal

My HP Games

NetWaiting

Norton 360

Norton Internet Security

OGA Notifier 2.0.0048.0

Power2Go

PowerDirector

QuickTime

RealNetworks - Microsoft Visual C++ 2008 Runtime

RealPlayer

Realtek 8169 8168 8101E 8102E Ethernet Driver

Realtek USB 2.0 Card Reader

RealUpgrade 1.1

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596666) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596880) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2596786) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2596917) 32-Bit Edition

Segoe UI

Skype™ 5.10

Spotify

Synaptics Pointing Device Driver

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office Access 2007 Help (KB963663)

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office Infopath 2007 Help (KB963662)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Outlook 2007 (KB2596598) 32-Bit Edition

Update for Microsoft Office Outlook 2007 Help (KB963677)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687407) 32-Bit Edition

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Publisher 2007 Help (KB963667)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

USB Flash Port Driver

User's Guide EPSON SX130 Series

Windows Driver Package - Infineon Technologies (FlashUSB) USB (04/16/2009 1.0.0.6)

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Mail

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Photo Common

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

XviD MPEG-4 Video Codec

.

==== Event Viewer Messages From Past Week ========

.

25/09/2012 10:48:41, Error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{AAF316B0-8195-4BA3-A3D2-0C4355C33C2B} because another computer on the network has the same name. The server could not start.

24/09/2012 23:46:33, Error: Service Control Manager [7034] - The SQL Server VSS Writer service terminated unexpectedly. It has done this 1 time(s).

24/09/2012 23:46:33, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.

24/09/2012 23:46:33, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.

24/09/2012 23:46:33, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.

24/09/2012 23:46:33, Error: Service Control Manager [7000] - The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

22/09/2012 19:06:27, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 10.96.252.71 for the Network Card with network address 001F1660FA62 has been denied by the DHCP server 10.96.0.1 (The DHCP Server sent a DHCPNACK message).

22/09/2012 17:40:16, Error: Microsoft Antimalware [2001] -

22/09/2012 17:29:20, Error: Microsoft-Windows-Dhcp-Client [1001] - Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 001F1660FA62. The following error occurred: The wait operation timed out.. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

22/09/2012 17:29:08, Error: EventLog [6008] - The previous system shutdown at 03:03:13 on 18/09/2012 was unexpected.

.

==== End Of File ===========================

.

DDS (Ver_2011-08-26.01) - NTFSx86

Internet Explorer: 9.0.8112.16421

Run by Zoe at 16:24:21 on 2012-09-25

Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.3002.1225 [GMT 1:00]

.

AV: Microsoft Security Essentials *Disabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Microsoft Security Essentials *Disabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\WLANExt.exe

C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\SMINST\BLService.exe

C:\Program Files\CyberLink\Shared files\RichVideo.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\System32\svchost.exe -k WerSvcGroup

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\DRIVERS\xaudio.exe

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskeng.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskeng.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\HP\QuickPlay\QPService.exe

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

C:\Program Files\Samsung\EmoDio\SMSTray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Real\RealPlayer\Update\realsched.exe

C:\Program Files\HP\HP Software Update\hpwuschd2.exe

C:\Program Files\Epson Software\Event Manager\EEventManager.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE

C:\Program Files\FantastiGames Toolbar\Datamngr\datamngrUI.exe

C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Windows\ehome\ehtray.exe

C:\Windows\System32\spool\drivers\w32x86\3\E_FATIHJE.EXE

C:\Windows\system32\igfxsrvc.exe

C:\Windows\ehome\ehmsas.exe

C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe

C:\Program Files\Norton 360\Engine\20.1.1.2\ccSvcHst.exe

C:\Program Files\Norton 360\Engine\20.1.1.2\ccSvcHst.exe

C:\Windows\system32\DllHost.exe

C:\Program Files\Microsoft\BingBar\7.1.391.0\SeaPort.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Microsoft\BingBar\7.1.391.0\BingApp.exe

c:\program files\aol\aol toolbar 5.0\AolTbServer.exe

C:\Program Files\Microsoft\BingBar\7.1.391.0\BingBar.exe

C:\Program Files\Microsoft\BingBar\7.1.391.0\BingSurrogate.exe

C:\Program Files\Microsoft\BingBar\7.1.391.0\BingSurrogate.exe

C:\Program Files\Microsoft\BingBar\7.1.391.0\BingSurrogate.exe

C:\Program Files\Microsoft\BingBar\7.1.391.0\BingSurrogate.exe

C:\Windows\system32\wermgr.exe

C:\Windows\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = about:blank

mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=91&bd=Presario&pf=cnnb

mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=91&bd=Presario&pf=cnnb

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\programdata\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll

BHO: Norton Identity Protection: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\20.1.1.2\coIEPlg.dll

BHO: Norton Vulnerability Protection: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\20.1.1.2\ips\IPSBHO.DLL

BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

BHO: Java Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll

BHO: AOL Toolbar BHO: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aol toolbar 5.0\aoltb.dll

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll

BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

BHO: FantastiGames Toolbar: {b4de90bb-150d-4b33-95fe-6baac97e1c21} - c:\progra~1\fantas~1\datamngr\toolbar\fantastigamesdtx.dll

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\microsoft\bingbar\7.1.391.0\BingExt.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: DataMngr: {f2d6c718-7e52-428e-8852-365c4b1a6e36} - c:\progra~1\fantas~1\datamngr\BROWSE~1.DLL

TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aol toolbar 5.0\aoltb.dll

TB: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "c:\program files\microsoft\bingbar\7.1.391.0\BingExt.dll"

TB: FantastiGames Toolbar: {b4de90bb-150d-4b33-95fe-6baac97e1c21} - c:\progra~1\fantas~1\datamngr\toolbar\fantastigamesdtx.dll

TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\20.1.1.2\coIEPlg.dll

TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File

uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden

uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background

uRun: [sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun

uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe

uRun: [EPSON SX130 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatihje.exe /fu "c:\windows\temp\E_S8FE0.tmp" /EF "HKCU"

uRun: [spotify] "c:\users\zoe\appdata\roaming\spotify\Spotify.exe" /uri spotify:autostart

uRun: [inycydxy] c:\users\zoe\appdata\roaming\umom\oxme.exe

mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"

mRun: [updateLBPShortCut] "c:\program files\cyberlink\labelprint\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\labelprint" updatewithcreateonce "software\cyberlink\labelprint\2.5"

mRun: [updatePSTShortCut] "c:\program files\cyberlink\dvd suite\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\dvd suite" updatewithcreateonce "software\cyberlink\PowerStarter"

mRun: [uCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" updatewithcreateonce "software\cyberlink\youcam\2.0"

mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start

mRun: [updateP2GoShortCut] "c:\program files\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\power2go" updatewithcreateonce "software\cyberlink\power2go\6.0"

mRun: [updatePDIRShortCut] "c:\program files\cyberlink\powerdirector\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\powerdirector" updatewithcreateonce "software\cyberlink\powerdirector\7.0"

mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe

mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"

mRun: [sMSTray] c:\program files\samsung\emodio\SMSTray.exe

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot

mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe

mRun: [<NO NAME>]

mRun: [EEventManager] "c:\program files\epson software\event manager\EEventManager.exe"

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [DATAMNGR] c:\progra~1\fantas~1\datamngr\DATAMN~1.EXE

mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: &AOL Toolbar Search - c:\programdata\aol\ietoolbar\resources\en-gb\local\search.html

IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL

DPF: {0972B098-DEE9-4279-AC7E-4BAAA029102D} - hxxp://assets.photobox.com/assets/aurigma/ImageUploader5.cab?20110926150838

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab

DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab

TCP: DhcpNameServer = 192.168.43.1

TCP: Interfaces\{0F513527-CA7B-4FFA-96CA-D747C1313385} : DhcpNameServer = 192.168.43.1

TCP: Interfaces\{AAF316B0-8195-4BA3-A3D2-0C4355C33C2B} : DhcpNameServer = 10.96.0.1

Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL

Notify: igfxcui - igfxdev.dll

AppInit_DLLs: c:\progra~1\fantas~1\datamngr\datamngr.dll c:\progra~1\fantas~1\datamngr\IEBHO.dll

SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

.

============= SERVICES / DRIVERS ===============

.

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\1401010.002\SymDS.sys [2012-9-24 368288]

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\1401010.002\SymEFA.sys [2012-9-24 926880]

R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_20.1.1.2\definitions\bashdefs\20120919.001\BHDrvx86.sys [2012-9-14 995488]

R1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\n360\1401010.002\ccSetx86.sys [2012-9-24 134304]

R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_20.1.1.2\definitions\ipsdefs\20120922.001\IDSvix86.sys [2012-9-22 386720]

R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\1401010.002\Ironx86.sys [2012-9-24 175264]

R1 SYMTDIV;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\n360\1401010.002\symtdiv.sys [2012-9-24 350368]

R2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;c:\program files\common files\abbyy\finereadersprint\9.00\licensing\NetworkLicenseServer.exe [2009-5-14 759048]

R2 ezSharedSvc;Easybits Shared Services for Windows;c:\windows\system32\svchost.exe -k netsvcs [2008-1-21 21504]

R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]

R2 N360;Norton 360;c:\program files\norton 360\engine\20.1.1.2\ccSvcHst.exe [2012-9-24 143928]

R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\sminst\BLService.exe [2008-10-27 365952]

R3 BBUpdate;BBUpdate;c:\program files\microsoft\bingbar\7.1.391.0\SeaPort.EXE [2012-6-11 240208]

R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2008-10-27 193840]

R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-6-29 112128]

S2 BBSvc;BingBar Service;c:\program files\microsoft\bingbar\7.1.391.0\BBSvc.EXE [2012-6-11 193616]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 gupdate1ca0bd33eaf20b0;Google Update Service (gupdate1ca0bd33eaf20b0);c:\program files\google\update\GoogleUpdate.exe [2009-7-23 133104]

S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-13 160944]

S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-9-24 250288]

S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-7-23 133104]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

.

=============== Created Last 30 ================

.

2012-09-24 22:58:16 142496 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS

2012-09-24 22:55:28 -------- d-----w- c:\program files\NortonInstaller

2012-09-24 14:56:41 -------- d-----w- c:\programdata\boost_interprocess

2012-09-24 14:56:41 -------- d-----w- c:\program files\FantastiGames Toolbar

2012-09-24 14:56:38 -------- d-----w- c:\program files\FGIcon

2012-09-24 14:56:21 -------- d--h--w- c:\programdata\Common Files

2012-09-24 14:56:21 -------- d-----w- c:\users\zoe\appdata\local\MFAData

2012-09-24 14:56:21 -------- d-----w- c:\users\zoe\appdata\local\Avg2013

2012-09-24 14:56:21 -------- d-----w- c:\programdata\MFAData

2012-09-24 14:34:03 -------- d-----w- c:\programdata\F2AC76B3CFD122180069F2AC0D2A4430

2012-09-24 14:33:56 696240 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2012-09-24 14:32:52 184320 ----a-w- c:\users\zoe\appdata\roaming\urfpl.dll

2012-09-24 14:32:46 -------- d-----w- c:\users\zoe\appdata\roaming\Urpyug

2012-09-24 14:32:46 -------- d-----w- c:\users\zoe\appdata\roaming\Umom

2012-09-24 14:32:46 -------- d-----w- c:\users\zoe\appdata\roaming\Enday

2012-09-22 16:32:38 -------- d-----w- c:\users\zoe\appdata\local\{039F0D0C-8125-4686-A617-02D8C8E7D30C}

2012-09-16 22:27:04 -------- d-----w- c:\users\zoe\appdata\local\{D3E86AD5-1C1D-4F5F-B049-BA235766027B}

2012-09-04 21:19:31 -------- d-----w- c:\users\zoe\appdata\local\{EC5AA66B-6120-496E-84F0-04A70F9D1673}

2012-09-02 10:32:19 -------- d-----w- c:\users\zoe\appdata\local\{866C9EA2-F645-4E21-BE42-B1F964040462}

2012-09-01 18:13:42 -------- d-----w- c:\users\zoe\appdata\local\{8A1A3E5F-45D6-462D-9C51-6680656AC306}

2012-08-31 22:03:53 -------- d-----w- c:\users\zoe\appdata\local\{2C259A45-8965-47CC-972F-D2BDD965335A}

2012-08-30 22:10:07 -------- d-----w- c:\users\zoe\appdata\local\{91317E46-3F08-493B-AF98-565CD52E7E55}

2012-08-30 02:04:31 2047488 ----a-w- c:\windows\system32\win32k.sys

2012-08-27 15:55:24 623616 ----a-w- c:\windows\system32\localspl.dll

.

==================== Find3M ====================

.

2012-09-24 14:33:56 73136 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2012-08-11 01:26:42 585888 ----a-r- c:\windows\system32\drivers\n360\1401010.002\srtsp.sys

2012-08-08 05:18:19 926880 ----a-r- c:\windows\system32\drivers\n360\1401010.002\SymEFA.sys

2012-08-07 18:42:43 134304 ----a-r- c:\windows\system32\drivers\n360\1401010.002\ccSetx86.sys

2012-07-28 03:25:32 368288 ----a-r- c:\windows\system32\drivers\n360\1401010.002\SymDS.sys

2012-07-28 03:05:21 175264 ----a-r- c:\windows\system32\drivers\n360\1401010.002\Ironx86.sys

2012-07-23 01:34:24 350368 ----a-r- c:\windows\system32\drivers\n360\1401010.002\symtdiv.sys

2012-07-23 01:34:24 338592 ----a-r- c:\windows\system32\drivers\n360\1401010.002\symnets.sys

2012-06-29 00:16:58 1800704 ----a-w- c:\windows\system32\jscript9.dll

2012-06-29 00:09:01 1129472 ----a-w- c:\windows\system32\wininet.dll

2012-06-29 00:08:59 1427968 ----a-w- c:\windows\system32\inetcpl.cpl

2012-06-29 00:04:43 142848 ----a-w- c:\windows\system32\ieUnatt.exe

2012-06-29 00:00:45 2382848 ----a-w- c:\windows\system32\mshtml.tlb

.

============= FINISH: 16:25:20.02 ===============

Link to post
Share on other sites

Hello Dal! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.

Step 1

Please uninstall these applications:

µTorrent

FantastiGames Toolbar

LimeWire 5.5.14

Step 2

  • Launch Malwarebytes' Anti-Malware
  • Go to Update tab and select Check for Updates. If an update is found, it will download and install the latest version.
  • Go to Scanner tab and select Perform Quick Scan, then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer,please do so immediately.

Step 3

Download aswMBR.exe to your desktop.

Double click the aswMBR.exe to run it

Click the "Scan" button to start scan

aswMBR2-1.gif

On completion of the scan click save log, save it to your desktop and post in your next reply

aswMBR2.png

Step 4

Please download AdwCleaner from here and save it on your Desktop.

  1. Right-click on adwcleaner.exe and select Run As Administrator to launch the application.
  2. Now click on the Search tab.
  3. Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

In your next reply, post the following log files:

  • Malwarebytes' Anti-Malware log
  • aswMBR log
  • AdwCleaner log
  • a new fresh DDS log

Link to post
Share on other sites

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

Malwarebytes Anti-Malware 1.65.0.1400

www.malwarebytes.org

Database version: v2012.09.29.03

Windows Vista Service Pack 2 x86 NTFS

Internet Explorer 9.0.8112.16421

Zoe :: ZOE-PC [administrator]

29/09/2012 18:21:42

mbam-log-2012-09-29 (18-21-42).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 247735

Time elapsed: 11 minute(s), 13 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 2

HKCR\CLSID\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32| (Trojan.0Access) -> Bad: (C:\$Recycle.Bin\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\n.) Good: (fastprox.dll) -> Quarantined and repaired successfully.

HKCR\CLSID\{FBEB8A05-BEEE-4442-804E-409D6C4515E9}\InProcServer32| (Trojan.0Access) -> Bad: (C:\$Recycle.Bin\S-1-5-21-3839117344-351227739-3664877078-1000\$ff24043d55f85ce9a20a8337d9b4b888\n.) Good: (shell32.dll) -> Quarantined and repaired successfully.

Folders Detected: 0

(No malicious items detected)

Files Detected: 6

C:\ProgramData\F2AC76B3CFD122180069F2AC0D2A4430\F2AC76B3CFD122180069F2AC0D2A4430.exe (Trojan.LameShield) -> Quarantined and deleted successfully.

C:\Users\Zoe\AppData\Roaming\urfpl.dll (Trojan.Medfos) -> Quarantined and deleted successfully.

C:\$RECYCLE.BIN\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\n (Trojan.0Access) -> Delete on reboot.

C:\$RECYCLE.BIN\S-1-5-21-3839117344-351227739-3664877078-1000\$ff24043d55f85ce9a20a8337d9b4b888\n (Trojan.0Access) -> Delete on reboot.

C:\Users\Zoe\Downloads\installfreefileopener_553.exe (PUP.BundleOffers.IIQ) -> Quarantined and deleted successfully.

C:\Users\Zoe\AppData\Roaming\wiaservg.log (Malware.Trace) -> Quarantined and deleted successfully.

(end)

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software

Run date: 2012-09-29 18:50:13

-----------------------------

18:50:13.110 OS Version: Windows 6.0.6002 Service Pack 2

18:50:13.110 Number of processors: 2 586 0xF0D

18:50:13.110 ComputerName: ZOE-PC UserName: Zoe

18:50:39.509 Initialize success

18:52:46.763 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-1

18:52:46.773 Disk 0 Vendor: ST9250320AS HP07 Size: 238475MB BusType: 3

18:52:46.793 Disk 0 MBR read successfully

18:52:46.793 Disk 0 MBR scan

18:52:46.793 Disk 0 unknown MBR code

18:52:46.803 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 227598 MB offset 63

18:52:46.863 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 10873 MB offset 466122752

18:52:46.873 Disk 0 scanning sectors +488390656

18:52:47.213 Disk 0 scanning C:\Windows\system32\drivers

18:53:01.198 Service scanning

18:53:25.675 Modules scanning

18:53:41.270 Disk 0 trace - called modules:

18:53:41.300 ntkrnlpa.exe CLASSPNP.SYS disk.sys ataport.SYS hal.dll PCIIDEX.SYS msahci.sys tcpip.sys NETIO.SYS dxgkrnl.sys igdkmd32.sys

18:53:41.300 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x86a808e0]

18:53:41.758 3 CLASSPNP.SYS[82a068b3] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-1[0x862ea390]

18:53:41.758 Scan finished successfully

18:53:49.882 Disk 0 MBR has been saved successfully to "C:\Users\Zoe\Documents\MBR.dat"

18:53:49.882 The log file has been saved successfully to "C:\Users\Zoe\Documents\aswMBR.txt"

# AdwCleaner v2.003 - Logfile created 09/29/2012 at 18:55:17

# Updated 23/09/2012 by Xplode

# Operating system : Windows Vista Home Premium Service Pack 2 (32 bits)

# User : Zoe - ZOE-PC

# Boot Mode : Normal

# Running from : C:\Users\Zoe\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\UKLNZWQR\adwcleaner.exe

# Option [search]

***** [services] *****

***** [Files / Folders] *****

Folder Found : C:\ProgramData\boost_interprocess

Folder Found : C:\Users\Zoe\AppData\Local\bearshare

***** [Registry] *****

Key Found : HKCU\Software\DataMngr

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{B4DE90BB-150D-4B33-95FE-6BAAC97E1C21}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{F2D6C718-7E52-428E-8852-365C4B1A6E36}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{B4DE90BB-150D-4B33-95FE-6BAAC97E1C21}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F2D6C718-7E52-428E-8852-365C4B1A6E36}

Key Found : HKCU\Software\Softonic

Key Found : HKLM\SOFTWARE\Classes\CLSID\{761F6A83-F007-49E4-8EAC-CDB6808EF06F}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{97D69524-BB57-4185-9C7F-5F05593B771A}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{B4DE90BB-150D-4B33-95FE-6BAAC97E1C21}

Key Found : HKLM\Software\Freeze.com

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16421

[OK] Registry is clean.

-\\ Google Chrome v [unable to get version]

File : C:\Users\Zoe\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [1634 octets] - [29/09/2012 18:55:17]

########## EOF - C:\AdwCleaner[R1].txt - [1694 octets] ##########

.

DDS (Ver_2011-08-26.01) - NTFSx86

Internet Explorer: 9.0.8112.16421

Run by Zoe at 18:57:19 on 2012-09-29

.

============== Running Processes ===============

.

.

============== Pseudo HJT Report ===============

.

uStart Page = about:blank

mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=91&bd=Presario&pf=cnnb

mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=91&bd=Presario&pf=cnnb

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\programdata\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll

BHO: Norton Identity Protection: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\20.1.1.2\coIEPlg.dll

BHO: Norton Vulnerability Protection: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\20.1.1.2\ips\IPSBHO.DLL

BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

BHO: Java Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll

BHO: AOL Toolbar BHO: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aol toolbar 5.0\aoltb.dll

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll

BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\microsoft\bingbar\7.1.391.0\BingExt.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aol toolbar 5.0\aoltb.dll

TB: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "c:\program files\microsoft\bingbar\7.1.391.0\BingExt.dll"

TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\20.1.1.2\coIEPlg.dll

TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File

uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden

uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background

uRun: [sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun

uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe

uRun: [EPSON SX130 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatihje.exe /fu "c:\windows\temp\E_S8FE0.tmp" /EF "HKCU"

uRun: [spotify] "c:\users\zoe\appdata\roaming\spotify\Spotify.exe" /uri spotify:autostart

mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"

mRun: [updateLBPShortCut] "c:\program files\cyberlink\labelprint\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\labelprint" updatewithcreateonce "software\cyberlink\labelprint\2.5"

mRun: [updatePSTShortCut] "c:\program files\cyberlink\dvd suite\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\dvd suite" updatewithcreateonce "software\cyberlink\PowerStarter"

mRun: [uCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" updatewithcreateonce "software\cyberlink\youcam\2.0"

mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start

mRun: [updateP2GoShortCut] "c:\program files\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\power2go" updatewithcreateonce "software\cyberlink\power2go\6.0"

mRun: [updatePDIRShortCut] "c:\program files\cyberlink\powerdirector\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\powerdirector" updatewithcreateonce "software\cyberlink\powerdirector\7.0"

mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe

mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"

mRun: [sMSTray] c:\program files\samsung\emodio\SMSTray.exe

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot

mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe

mRun: [<NO NAME>]

mRun: [EEventManager] "c:\program files\epson software\event manager\EEventManager.exe"

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: &AOL Toolbar Search - c:\programdata\aol\ietoolbar\resources\en-gb\local\search.html

IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL

DPF: {0972B098-DEE9-4279-AC7E-4BAAA029102D} - hxxp://assets.photobox.com/assets/aurigma/ImageUploader5.cab?20110926150838

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab

DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab

TCP: DhcpNameServer = 192.168.43.1

TCP: Interfaces\{0F513527-CA7B-4FFA-96CA-D747C1313385} : DhcpNameServer = 192.168.43.1

TCP: Interfaces\{AAF316B0-8195-4BA3-A3D2-0C4355C33C2B} : DhcpNameServer = 10.96.0.1

Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL

Notify: igfxcui - igfxdev.dll

SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

.

============= SERVICES / DRIVERS ===============

.

.

=============== Created Last 30 ================

.

2012-09-29 17:10:42 -------- d-----w- c:\users\zoe\appdata\roaming\Malwarebytes

2012-09-29 17:10:09 -------- d-----w- c:\programdata\Malwarebytes

2012-09-29 17:10:08 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-09-29 17:10:08 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2012-09-28 12:51:58 -------- d-----w- c:\users\zoe\appdata\local\{937E0FFA-60B1-46CC-B108-398FD92EC9F3}

2012-09-25 17:42:23 -------- d-----w- c:\users\zoe\appdata\local\{EEC8EE67-14FE-4395-AF8F-CB67D3663745}

2012-09-24 22:58:16 142496 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS

2012-09-24 22:55:28 -------- d-----w- c:\program files\NortonInstaller

2012-09-24 14:56:41 -------- d-----w- c:\programdata\boost_interprocess

2012-09-24 14:56:21 -------- d--h--w- c:\programdata\Common Files

2012-09-24 14:56:21 -------- d-----w- c:\users\zoe\appdata\local\MFAData

2012-09-24 14:56:21 -------- d-----w- c:\users\zoe\appdata\local\Avg2013

2012-09-24 14:56:21 -------- d-----w- c:\programdata\MFAData

2012-09-24 14:34:03 -------- d-----w- c:\programdata\F2AC76B3CFD122180069F2AC0D2A4430

2012-09-24 14:33:56 696240 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2012-09-24 14:32:46 -------- d-----w- c:\users\zoe\appdata\roaming\Urpyug

2012-09-24 14:32:46 -------- d-----w- c:\users\zoe\appdata\roaming\Umom

2012-09-24 14:32:46 -------- d-----w- c:\users\zoe\appdata\roaming\Enday

2012-09-22 16:32:38 -------- d-----w- c:\users\zoe\appdata\local\{039F0D0C-8125-4686-A617-02D8C8E7D30C}

2012-09-16 22:27:04 -------- d-----w- c:\users\zoe\appdata\local\{D3E86AD5-1C1D-4F5F-B049-BA235766027B}

2012-09-04 21:19:31 -------- d-----w- c:\users\zoe\appdata\local\{EC5AA66B-6120-496E-84F0-04A70F9D1673}

2012-09-02 10:32:19 -------- d-----w- c:\users\zoe\appdata\local\{866C9EA2-F645-4E21-BE42-B1F964040462}

2012-09-01 18:13:42 -------- d-----w- c:\users\zoe\appdata\local\{8A1A3E5F-45D6-462D-9C51-6680656AC306}

2012-08-31 22:03:53 -------- d-----w- c:\users\zoe\appdata\local\{2C259A45-8965-47CC-972F-D2BDD965335A}

2012-08-30 22:10:07 -------- d-----w- c:\users\zoe\appdata\local\{91317E46-3F08-493B-AF98-565CD52E7E55}

.

==================== Find3M ====================

.

2012-09-24 14:33:56 73136 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2012-08-11 01:26:42 585888 ----a-r- c:\windows\system32\drivers\n360\1401010.002\srtsp.sys

2012-08-08 05:18:19 926880 ----a-r- c:\windows\system32\drivers\n360\1401010.002\SymEFA.sys

2012-08-07 18:42:43 134304 ----a-r- c:\windows\system32\drivers\n360\1401010.002\ccSetx86.sys

2012-07-28 03:25:32 368288 ----a-r- c:\windows\system32\drivers\n360\1401010.002\SymDS.sys

2012-07-28 03:05:21 175264 ----a-r- c:\windows\system32\drivers\n360\1401010.002\Ironx86.sys

2012-07-23 01:34:24 350368 ----a-r- c:\windows\system32\drivers\n360\1401010.002\symtdiv.sys

2012-07-23 01:34:24 338592 ----a-r- c:\windows\system32\drivers\n360\1401010.002\symnets.sys

2012-07-04 14:02:46 2047488 ----a-w- c:\windows\system32\win32k.sys

.

============= FINISH: 18:58:31.20 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

.

==== Disk Partitions =========================

.

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

No restore point in system.

.

==== Installed Programs ======================

.

Update for Microsoft Office 2007 (KB2508958)

ABBYY FineReader 9.0 Sprint

Acrobat.com

Activation Assistant for the 2007 Microsoft Office suites

ActiveCheck component for HP Active Support Library

Adobe AIR

Adobe Flash Player 10 Plugin

Adobe Flash Player 11 ActiveX

Adobe Reader 9.5.0

Adobe Shockwave Player

AOL Toolbar 5.0

Apple Mobile Device Support

Apple Software Update

Atheros Driver Installation Program

ÁTorrent

AVS Video Converter 7

AVS4YOU Software Navigator 1.4

Bing Bar

Bonjour

Cisco EAP-FAST Module

Cisco LEAP Module

Cisco PEAP Module

Click to Call with Skype

Compatibility Pack for the 2007 Office system

Conexant HD Audio

ContentSAFER for Wizmax

CyberLink DVD Suite

CyberLink YouCam

D3DX10

EmoDio

Epson Easy Photo Print 2

Epson Easy Photo Print Plug-in for PMB(Picture Motion Browser)

Epson Event Manager

EPSON Scan

EPSON SX130 Series Printer Uninstall

ESU for Microsoft Vista

Free File Opener v2011.7.0.1

FrostWire 4.21.5

Google Chrome

Google Earth

Google Update Helper

Google Updater

HDAUDIO Soft Data Fax Modem with SmartCP

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

HP Active Support Library

HP Customer Experience Enhancements

HP Doc Viewer

HP DVD Play 3.7

HP Help and Support

HP Quick Launch Buttons 6.40 H2

HP Total Care Advisor

HP Update

HP User Guides 0118

HP Wireless Assistant

HPAsset component for HP Active Support Library

HPNetworkAssistant

HPTCSSetup

Infineon USB driver 1.0.0.6

Intel® Graphics Media Accelerator Driver

iTunes

Java Auto Updater

Java 6 Update 30

Java 6 Update 7

Junk Mail filter update

LabelPrint

LG USB Modem Driver

LightScribe System Software 1.14.17.1

LiveUpdate (Symantec Corporation)

Malwarebytes Anti-Malware version 1.65.0.1400

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Access MUI (English) 2007

Microsoft Office Access Setup Metadata MUI (English) 2007

Microsoft Office Enterprise 2007

Microsoft Office Excel MUI (English) 2007

Microsoft Office Groove MUI (English) 2007

Microsoft Office Groove Setup Metadata MUI (English) 2007

Microsoft Office InfoPath MUI (English) 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Publisher MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Silverlight

Microsoft SQL Server Native Client

Microsoft SQL Server Setup Support Files (English)

Microsoft SQL Server VSS Writer

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Microsoft Works

MSVCRT

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

muvee Reveal

My HP Games

NetWaiting

Norton 360

Norton Internet Security

OGA Notifier 2.0.0048.0

Power2Go

PowerDirector

QuickTime

RealNetworks - Microsoft Visual C++ 2008 Runtime

RealPlayer

Realtek 8169 8168 8101E 8102E Ethernet Driver

Realtek USB 2.0 Card Reader

RealUpgrade 1.1

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596666) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596880) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2596786) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2596917) 32-Bit Edition

Segoe UI

SkypeÖ 5.10

Spotify

Synaptics Pointing Device Driver

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office Access 2007 Help (KB963663)

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office Infopath 2007 Help (KB963662)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Outlook 2007 (KB2596598) 32-Bit Edition

Update for Microsoft Office Outlook 2007 Help (KB963677)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687407) 32-Bit Edition

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Publisher 2007 Help (KB963667)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

USB Flash Port Driver

User's Guide EPSON SX130 Series

Windows Driver Package - Infineon Technologies (FlashUSB) USB (04/16/2009 1.0.0.6)

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Mail

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Photo Common

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

XviD MPEG-4 Video Codec

.

==== End Of File ===========================

Link to post
Share on other sites

BACKDOOR WARNING

One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

Help: I Got Hacked. Now What Do I Do?

Help: I Got Hacked. Now What Do I Do? Part II

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.

Step 1

  1. Please re-run AdwCleaner
  2. Click on Delete button.
  3. Confirm each time with OK.
  4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Step 2

Please download the latest version of TDSSKiller from here and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
    image000q.png
  • Put a checkmark beside loaded modules.
    2012081514h0118.png
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
    2012081517h0349.png
  • Click the Start Scan button.
    19695967.jpg
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
    67776163.jpg
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
    Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    62117367.jpg
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

In your next reply, post the following log files:

  • AdwCleaner log
  • TDSSKiller log

Link to post
Share on other sites

Hi,

Thanks for the help. I think we're going to wipe the PC as the best course of action. Considering you can't guarantee 100% that the infection will be gone I think a reformat will be appropriate.

Once again, thanks for the help :)

Link to post
Share on other sites

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.