Can't stop the popups

[jeromekash]

the user clicked on a link he shouldnt have, and now anytime he tries to go on the internet, many windows open up...here is his log...

hijackthis 9-19-12.txt

[Maurice Naggar]

Hello,

Let me suggest, if you're an MBAM customer, you contact the consumer help desk here

If you have an MBAM corporate license, I would suggest you contact Corporate Support for assistance.

Otherwise, Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Follow this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Please post there the contents of MBAM scan log & the DDS logs

Don't post your logs here.

Edited September 19, 2012 by Maurice Naggar