PhilipBrampton Posted September 19, 2012 ID:598868 Share Posted September 19, 2012 Frequently i am getting an error which says."Scheduled update failed: No address found failed with error code 0"Normally i get this message when i boot my computer in the Morning but now it can be anytime.Advice would be much appreciated.Thank you. Link to post Share on other sites More sharing options...
Firefox Posted September 19, 2012 ID:598874 Share Posted September 19, 2012 Hello and Please do the following and let us know if this corrects the issue for you or not. Download and run mbam-clean.exe from hereIt will ask to restart your computer, please allow it to do so very importantAfter the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from hereNote: You will need to reactivate the program using the license you were sent via email if using the Pro versionYou can also look up your ID and Key from the Registry and copy and paste it to a Notepad document before running the mbam-clean utility.Location for Windows x86HKEY_LOCAL_MACHINE\SOFTWARE\Malwarebytes' Anti-MalwareLocation for Windows x64HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes' Anti-MalwareLaunch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it. Link to post Share on other sites More sharing options...
PhilipBrampton Posted September 19, 2012 Author ID:598893 Share Posted September 19, 2012 Thanks for your assistance.I have run the cleaner and reinstalled as suggested.I must admit that i forgot to disable the AV.However automatic updates ran as soon as i finished the installation.I have also done the registration and there is an icon in the task tray.I will monitor the updates for the next few days and report back.Regards. Link to post Share on other sites More sharing options...
Firefox Posted September 19, 2012 ID:598906 Share Posted September 19, 2012 Great thats good to hear, let us know how it goes in a couple of days. Link to post Share on other sites More sharing options...
PhilipBrampton Posted September 20, 2012 Author ID:599153 Share Posted September 20, 2012 Firefox.Just to report that it updated when i booted this Morning.It has never done that before.Will check on updates and report over the next few days.Regards. Link to post Share on other sites More sharing options...
Firefox Posted September 20, 2012 ID:599227 Share Posted September 20, 2012 Thats great, lets hope this is resolved.... keep us posted.... Link to post Share on other sites More sharing options...
daledoc1 Posted September 20, 2012 ID:599232 Share Posted September 20, 2012 Firefox.Just to report that it updated when i booted this Morning.It has never done that before.In addition to Firefox's expert advice...Just a thought -- there *is* an updater setting option to check for updates on reboot (see screenshot).You don't have that option selected, by any chance, do you?Or perhaps you just happened to restart the computer at approximately the same time that you have an update scheduled, and with your "recover if missed by..." setting, MBAM was just either doing a scheduled update or was "recovering" to make up for a missed update?(For the past couple of program versions, scheduled updates are designed to occur at any time during a 30-minute window that starts 15 minutes BEFORE the scheduled time and ends 15 minutes AFTER the scheduled time. So, for example, an update scheduled for 08:00 AM can occur any time between 07:45 and 08:15. This is by design.)Just a thought, daledoc1 Link to post Share on other sites More sharing options...
PhilipBrampton Posted September 20, 2012 Author ID:599243 Share Posted September 20, 2012 I found it strange because it has never happened before.I normally start my computer at about the same time every Morning and after about 1 hour Malwarebytes updates.The problem was that very intermittantly it wouldn't update because the address could not be found as i reported in my inital post.Not being able to find the address could happen at any time.Morning,Noon or Night.Anyway so far today it has updated perfectly.Regards.Update is set to hourly. Link to post Share on other sites More sharing options...
exile360 Posted September 20, 2012 ID:599278 Share Posted September 20, 2012 Address not found is a fairly common issue experienced if an update attempt runs at boot. This is because often times the network connection is not ready when the update attempts to run.If it also occurs throughout the day even when the computer has been running for a while, then it is possible that the computer is having intermittent connectivity issues resulting in the updater not being able to reach the internet. You should be able to check the logs in your router if you use one and it should show your connection uptime and possibly when your computer connected and disconnected from the internet or network (some routers show this info in their logs, others do now).I hope that helps. Link to post Share on other sites More sharing options...
PhilipBrampton Posted September 20, 2012 Author ID:599297 Share Posted September 20, 2012 Yes.Your suggestion had occoured to me mainly because sometimes when i am listening to to an internet broadcast i loose the connection(signal).Although the problem never seems to occur with updates for my AV(Avast) and my router dosen't indicate that there has been a loss of signalIt would also explain why the update problem only happens intermittently.Thanks for your suggestion.Regards Link to post Share on other sites More sharing options...
exile360 Posted September 20, 2012 ID:599321 Share Posted September 20, 2012 You're welcome, I'm glad I could help .With regards to your AV, it's likely that they have measures in place to recover from failed connectivity/failed updates. We plan to implement similar measures in the future for a later version of Malwarebytes Anti-Malware, though I don't know when exactly that will happen. Link to post Share on other sites More sharing options...
PhilipBrampton Posted September 20, 2012 Author ID:599338 Share Posted September 20, 2012 That would be worth waiting for.Thanks Link to post Share on other sites More sharing options...
PhilipBrampton Posted September 20, 2012 Author ID:599376 Share Posted September 20, 2012 Firefox.Todays report.4 updates normalLast update "No address found,error code 0.Regards Link to post Share on other sites More sharing options...
Firefox Posted September 20, 2012 ID:599387 Share Posted September 20, 2012 From the rest of the info provided it seems you are having connectivity problems from time to time that is probably causing this issue. Link to post Share on other sites More sharing options...
PhilipBrampton Posted September 20, 2012 Author ID:599398 Share Posted September 20, 2012 Yes.It certainly looks that way.I did try to do a manual update but the message i got said i was up to date.I don't understand that.Regards Link to post Share on other sites More sharing options...
Firefox Posted September 20, 2012 ID:599404 Share Posted September 20, 2012 Well if there has not been an update since the last time it updated it will notify you that you are up to date...Latest version for the database is as I type this is v2012.09.20.07 Link to post Share on other sites More sharing options...
PhilipBrampton Posted September 20, 2012 Author ID:599408 Share Posted September 20, 2012 I have just updated from 07 to 08 Link to post Share on other sites More sharing options...
Firefox Posted September 20, 2012 ID:599410 Share Posted September 20, 2012 I have just updated from 07 to 08Yeap that is correct, and update was released.... Link to post Share on other sites More sharing options...
PhilipBrampton Posted September 23, 2012 Author ID:600219 Share Posted September 23, 2012 firefox.Just letting you know that i have not received any errors in the last couple of days.Regards Link to post Share on other sites More sharing options...
Firefox Posted September 23, 2012 ID:600320 Share Posted September 23, 2012 OK you should be good to go by now.... Thanks for the update... Link to post Share on other sites More sharing options...
PhilipBrampton Posted September 23, 2012 Author ID:600329 Share Posted September 23, 2012 I'm quite encouraged but will keep an open eye over the next few days.Regards Link to post Share on other sites More sharing options...
PhilipBrampton Posted September 29, 2012 Author ID:602562 Share Posted September 29, 2012 Firefox.Good as gold this Week.Regards Link to post Share on other sites More sharing options...
Firefox Posted October 1, 2012 ID:603016 Share Posted October 1, 2012 Gald to hear it..... Link to post Share on other sites More sharing options...
PhilipBrampton Posted October 10, 2012 Author ID:605673 Share Posted October 10, 2012 Firefox.i think we can safely say we are now OK.Thanks for your assistance.Regards.Philip Link to post Share on other sites More sharing options...
Firefox Posted October 10, 2012 ID:605675 Share Posted October 10, 2012 Your quite welcome, glad to have helped, should you have any further problems or questions don't hesitate to start another topic.... Link to post Share on other sites More sharing options...
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