Protection Module not loading

[dragonfly6162]

I have a problem with the protection buttons on the new program update. 1.62.0.1400. My operating system is XP with sp 3. I went back to the 1.62.0.1300. Please let me know when the problem has been resolved. Thank You.

[daledoc1]

I have a problem with the protection buttons on the new program update. 1.62.0.1400. My operating system is XP with sp 3. I went back to the 1.62.0.1300. Please let me know when the problem has been resolved. Thank You.

Hi, dragonfly6162:

Sorry you having a problem with the protection module of v 1.65 on your XP SP3 computer.

In order for the MBAM staff to better assist you, please start a new, separate topic >>HERE<<.

When you do, it would help if you could provide a bit more detail about what's going on with your system.

In order to do so, please follow the steps in this post >>HERE<< and include the logs in your own, new topic.

That will allow the MBAM staff to pinpoint and resolve the problem for you.

Alternatively, if you prefer, please open a ticket directly with the helpdesk. They can be contacted >>HERE<<.

Either way, the experts will get you back up and running.

Thanks,

daledoc1