Random crashing and blue screen of death :(

[niiaba]

Hi there!

I have never experienced problems with viruses or malware before..... but man, what an annoyance! I'm not super technical with how I describe things, but I will try as hard as I can.

About a week and a half ago, everything was great. I almost ALWAYS use Google Chrome, which has never, ever given me a problem. After I closed an MMO that I play, it usually has a pop up which is normal, talking about the game. It had something I liked, so I clicked it, which I usually never do. When I did, it took me to IE instead of Chrome. I hate IE. Anyway, it took me to the MMO's website, which is normal. But literally within 5 minutes of being on IE, my computer shut itself down, which never happens. Upon restart, it started and went into windows.....and then would crash every single time. I took a picture of what it says and put it in the attachments. I know for a fact it is not hardware related, for 2 reasons. One being, I restarted and booted in Safe Mode with Networking. It didn't crash at all then, not matter how long I used the computer. The second reason, is upon using Google, I knew something was wrong. Instead of taking me to normal websites, when I searched it took me to crap websites that looked fishy. I didn't click anything. I installed Avast! which I had been meaning to but hadn't. I then installed Malwarebytes. Having avast running kinda helped a little bit, because then I could connect to the internet normally without safemode and it didnt crash and websites became normal again. I ran Malwarebytes and it keeps finding something called svc.host.exe over and over every time I scan...... it says its a trojan so I quarantine it and remove it and restart, but every time I scan it keeps coming back.....

It's weird, sometimes its fine and the internet works..... but other times it still isnt right. Also, it crashes sometimes, and sometimes it doesnt....... it is kinda scary because even right now as I am typing, if I search through google it gives me weird websites..... only reason I got here somewhat safe is because I bookmarked this website...... please help me. It is frustrating!

Attach.txt

DDS.txt

[niiaba]

By the way, I tried system restoring to an earlier day before the problems started happening, and that did not resolve the issue I have everything backed up prepared for reformatting...... but I wanted to see if you can maybe help me first. I love my computer and I hate it being hurt, lol. Thank you for your help

[niiaba]

Nevermind! It kept crashing non stop so I just reformatted my computer. Its all better now and faster than ever!

[Maurice Naggar]

I take it you have done a clean install of Windows 7.

I am closing this thread. And offering the following advice

Make a Windows 7 Rescue disc

Safer practices & malware prevention

• Have a hardware router between the incoming internet-modem and your computer.
  
• Configure your Antivirus software to check for updates daily, at a time in which you are sure the computer will be on.
  
• Check in at Windows Update and install any Critical Updates offered.
  
• Make certain that Automatic Updates is enabled.
  How to configure and use Automatic Updates in Windows
  http://support.microsoft.com/kb/306525
  
• Check on other update issues as well, visit Secunia Online Software Inspector (OSI)
  See How to detect vulnerable and out-dated programs using Secunia Personal Software Inspector
  
• Download, install, and keep updated Spyware Blaster (free): http://www.javacoolsoftware.com/spywareblaster.html (all Protections should be enabled at all times)
  Tutorial for Spywareblaster: Using SpywareBlaster to protect your computer from Spyware, Hijackers, and Malware
  
• I'd recommend that you get and use MVP Mike Burgess' custom hosts file http://mvps.org/winhelp2002/hosts.htm
  See the FAQ page http://mvps.org/winhelp2002/hostsfaq.htm
  That would help to keep your browser away from known spyware/malware sites.
  
• Make regular backups of your system to removable media: DVD, USB external hard drive, etc.
  Having a total image backup of your system stored on DVD/CD is highly important.
  Get and make use of imaging-backup utilities and save them to offline media. That way you have something to fall back to if another disaster hits.
  Examples of image backup software: Acronis True Image, or the free (for personal use) Macrium Reflect http://www.macrium.com/reflectfree.asp
  or Paragon Backup & Recovery http://www.paragon-software.com/home/br-free/download.html
  
• Consider using Web of Trust WOT add-on for your browser(s)
  http://www.mywot.com/en/download
  http://www.mywot.com/en/faq/add-on
  On some regular schedule, it is a good idea to do an online scan for viruses and malware. Here is a very short list of sites where this may be done:
  ESET Online Scanner
  BitDefender Quickscan
  Trend Micro Housecall
  F-Secure Online Scanner
  Microsoft Safety Scanner
  Panda ActiveScan
  
• See Six tips to help you stay safer online
  
• Never, ever download free games, free tools, videos, mutli-media files or anything free unless you can be absolutely sure the source is safe !